5/5
TrustpilotBrilliant
Bought a house with these guys, very happy with the experience, always helpful and friendly. Would highly recommend
Trusted Agent profile
William H Brown Newmarket reviews
★★★★★
1,370 reviews across 2 platforms
Meldreth House, Wellington Street, Newmarket, CB8 0HT, West Suffolk CB8 0HT
William H Brown's West Suffolk office at Meldreth House is rated 2.4 out of 5 across 1,370 reviews on two platforms, including 146 Google reviews rated 4.6. The 1,224 Trustpilot count is for the whole business. Checked 9 October 2026.
Reviews
Every review we hold for the West Suffolk office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotAppalled at the service we have…
Appalled at the service we have received from William H Brown. Sneaky estate agents that don’t have your best interests at heart. Won’t be using them again.
5/5
GoogleExcellent service would recommend them to anyonePositiveResponsiveness, Quality, Professionalism, Value
1/5
TrustpilotThe staff is very slow and rude
The staff is very slow and rude. The gentleman 'Jeff' and others are un professional, have no knowledge about any property.
1/5
TrustpilotWould give zero if possible- awful…
Would give zero if possible- awful company keep pestering you years after rejecting their services
1/5
TrustpilotCupel of time reporting damage fance…
Cupel of time reporting damage fance and nothing be don renting agents do not do any maintenance and landlord don't care aboutReally bad renting agent not recommend
5/5
TrustpilotVery good top agent
Very helpful go and see Charlie at the Romford shop if you want to sell your house very good agent
1/5
TrustpilotDid you know after the property…
Did you know after the property ombudsman you can complain to ARLA.We need to stop the bad service and loss of income to us individuals
1/5
Trustpilotwilliam h bown
roberto.duca
1/5
TrustpilotCross Gates
Cross Gates, LeedsAbsolutely terrible experience. Phones not answered. Messages not passed on. The weekly update happened once. No vetting of people looking round. Never again.
1/5
TrustpilotNO STARS.NO STARS.NO STARS AND NO…
NO STARS.NO STARS.NO STARS AND NO COMMENT.
1/5
TrustpilotHow I lost £3000
1/5
TrustpilotAVOID AVOID AVOID!!!!!
AVOID AVOID AVOID!!!!!THEY WILL TOTALLY MESS UP YOUR SALE OR PURCHASE. PLEASE READ REVIEWS HERE.
1/5
TrustpilotOne star is too much I have used and…
One star is too much I have used and had worst experience. Very poor service and very unprofessional and useless
1/5
TrustpilotAbsolute shambles of a company.
Even their complaints department can't investigate the right complaint. Need I say more? Stay clear of absolutely every department!
1/5
TrustpilotWorst company I have ever had to deal…
Worst company I have ever had to deal with. Never again. If I could I would give 0 stars.
1/5
TrustpilotNot sure how is how is this possible
Not sure how is how is this possible. Them listing properties with some offers already.
2/5
TrustpilotVery slow to respond to requests to…
Very slow to respond to requests to have changes to the tenancy agreement and not interested at all in tenants interests
5/5
TrustpilotThank you luke at the nottingham branch…
Thank you luke at the nottingham branch for helping me and my mum get the house we wanted!! Really appreciated 😁
1/5
TrustpilotAbsolute clowns of a company
Absolute clowns of a company! Stay well clear ! Strike all the way
5/5
GoogleIt was a very smooth experience. Would highly recommend themPositiveResponsiveness, Quality, Professionalism
1/5
TrustpilotWilliam H Brown estate agents Rainham branch
Avoid this estate agent at all costs.. totally unprofessional from start to finish.. I rest my case!!!
5/5
GoogleVery responsible and efficient!
5/5
TrustpilotExcellent service
Excellent service, first class
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about William H Brown Newmarket
How many reviews does William H Brown Newmarket have?
William H Brown's West Suffolk office has 1,370 reviews across two platforms: 146 on Google, 1,224 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
What is William H Brown Newmarket's rating?
William H Brown Newmarket is rated 2.4 out of 5 across all 1,370 reviews, and 4.6 out of 5 on Google from 146 reviews, checked 9 October 2026.
Where is William H Brown's West Suffolk office?
William H Brown Newmarket, Meldreth House, Wellington Street, Newmarket, CB8 0HT, West Suffolk CB8 0HT.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.