1/5
Bunch of amateurs.
Sat waiting outside the house for a viewing, only to get a call 2 minutes before to tell me that they have lost the keys and can we do the appointment later. Amateurs, don’t bother.
Trusted Agent profile
★★★★★
1,370 reviews across 2 platforms
Meldreth House, Wellington Street, Newmarket, CB8 0HT, West Suffolk, CB8 0HT
William H Brown's West Suffolk office at Meldreth House is rated 2.4 out of 5 across 1,370 reviews on two platforms, including 146 Google reviews rated 4.6.
Every review we hold for the West Suffolk office, from every platform, shown as written. First names only.
1/5
Bunch of amateurs.
Sat waiting outside the house for a viewing, only to get a call 2 minutes before to tell me that they have lost the keys and can we do the appointment later. Amateurs, don’t bother.
1/5
Awful company.
Awful company.Fail to send you what you want and email bombard you with every property in the country.Stay away.
5/5
This is the second house Patrica has sold for us. She found buyers fur us very quickly. She is helpful, knowledgeable and professional. Would recommend her and Browns.PositiveResponsiveness, Quality, Professionalism
1/5
Do not trust him
Do not trust him, he only wants more and more money from you,I tried to do a withdraw but he wanted more money. And now MyCionbanking is gone.He is a BIG FAKE!!!
5/5
Really quick, efficient and helpful service from Alessio at William H Brown. Much appreciated. Would recommend
5/5
Lettings experience
I received a very efficient, helpful and professional service from William H Brown Lettings office in Ware. I will definitely engage them again for letting my next property.
1/5
By far the worst estate agent i have…
By far the worst estate agent i have ever come across outdated bullying Tactics just to exploit as much money as they can get out of their clients
5/5
Susan O'connor went above and beyond with her help with the numerous hiccups we had. I can't thank her enough for the work she put in 😁PositiveResponsiveness, Professionalism
5/5
Buying house is no easy task
Buying house is no easy task William h brown have helped me start to finish rob top man always kept me up to date Very happy with the service Many thanks
5/5
Brilliant service from Williams Brown…
Brilliant service from Williams Brown in Grays specially from Debby Black. She was very helpful, professional, friendly and she made my dream come true. Thank you very much Debby!!! Highly recommended!!!
5/5
Excellent
Excellent, highly professional and friendly service throughout. They took all lot of the usual stress and worries away for me!
1/5
Don’t give me back holding deposit…
Don’t give me back holding deposit ‘’for any reason’’.Communication 0.I’m sorry because I dont read this reviews before apply.
1/5
very poor service
I've had nothing but trouble trying to sell my house with this company,broken appointments,rude staff.Only interested in the sale commission the house will generate bad advice given,not a good company to sell property.
1/5
It is a really awful agent
It is a really awful agent. bad service and do not want to give you back the deposits on behalf of the landlord. they never look after any repairs either. VOID them.
1/5
The sales team are clueless the most…
The sales team are clueless the most arrogant/ stubborn individuals I’ve ever met. Would not recommend anyone to use this company at any cost.
5/5
Thank you Ed for helping my mother…
Thank you Ed for helping my mother during a viewing!
1/5
Very disappointing,Not trustable each…
Very disappointing,Not trustable each time different story s. If you have property never go with this agency. Simply time wasting my own personal experience.
1/5
Avoid
If you don't use William h Brown's in house Mortgage Adviser, you have no chance of buying a property on their books!
1/5
Terrible after sales service...never…
Terrible after sales service...never recommend or use their recommend solicitors fosters. Such a terrible experience no customer care or empathy...don't listen to instructions...still on going a complete nightmare.
2/5
staff mistake rate very high
staff mistake rate very high. high fees and lots of extra charges. poor photographs of house so had to take my own photographs. sloppy and incompetent staff. sacked them today.
1/5
I'm trying to end my tenancy
I'm trying to end my tenancy , sent notice already no answer it's been 3 weeks completely useless.Never will rent from them or use them this lifetime.
5/5
Thank you for all your help when my Son bought his first house. You guys really helped us through the process and made his move as stress free as possible
1/5
VERY POOR
VERY POOR, Had a valuation book, never turned up and no contract to say they were going to be late....... AVOID.....
5/5
Alessio replied very quickly and very kind. Helps us a lot.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
William H Brown's West Suffolk office has 1,370 reviews across two platforms: 146 on Google, 1,224 on Trustpilot (across the whole business).
William H Brown Newmarket is rated 2.4 out of 5 across all 1,370 reviews, and 4.6 out of 5 on Google from 146 reviews.
William H Brown Newmarket, Meldreth House, Wellington Street, Newmarket, CB8 0HT, West Suffolk, CB8 0HT.