Trusted Agent profile
★★★★★
144 reviews across 2 platforms
Springhill Farm House, Harborough Road, Pitsford, NN6 9AA, West Northamptonshire NN6 9AA
Optimum Land Asset Ltd's West Northamptonshire office at Springhill Farm House is rated 3.3 out of 5 across 144 reviews on two platforms, including 9 Google reviews rated 3.8. The 135 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the West Northamptonshire office, from every platform, shown as written. First names only.
5/5
TrustpilotRecommended
the stuff is great, always kind available and supper efficient. The location is good, the office is simple and well maintained
Hi, thank you so much for your kind review. We’re delighted to hear the team has been kind, available, and super efficient, and that you’re enjoying the well-maintained office and great location. We hope to welcome you again soon!
4/5
TrustpilotOverall, a good experience
I've been leasing an office for over a year, and the staff is very helpful and friendly. I have also been able to book meeting space at other locations around the country. It's very convenient having so many offices for company executives to utilize. I took off one star because I have had some connectivity issues with my wireless printer, and their IT department never responded to my email asking for assistance.
5/5
TrustpilotGreat experience
Clean, quiet and bright workspaces and private. Warm and welcoming staff. Easy to access and get started.
Hi JT, thank you so much for your kind review. We’re delighted to hear you enjoyed the clean, quiet, and bright workspace along with the warm welcome from the team. We hope to welcome you again soon!
1/5
TrustpilotWARNING: Unauthorized Charges & Deposits Withheld (Chile, Ecuador & Virtual Office)
DO NOT give this company your credit card information. My experience across multiple countries (Chile, Ecuador, and Virtual Services) proves a systemic pattern of withholding deposits and charging unauthorized fees.
Hello Gabriel, We are sorry for your frustration. At Regus we work hard to ensure full transparency in our invoicing process. Your concerns are already with us and we’re actively investigating, and you’re being updated throughout. When we have more information, we will confirm it with you directly. We apologise that it is taking longer than expected. Best regards, Lorraine Brule Global Customer Service at Regus
1/5
TrustpilotRegus parramatta square:Can someone respond from regis.
I signed a lease 13 Feb. I then asked for the bsb no as the swift code sent to me was not accepted. It's 20 Feb today and no one has responded. So I logged in and paid online after registering. My query since 13 Feb on when I can start, is still not answered.
1/5
TrustpilotI’m writing this for anyone dealing…
I’m writing this for anyone dealing with Regus, because people deserve an honest warning. Leaving Trustpilot reviews or sending endless emails does nothing. We were double-charged without any notification, and over four months we sent more than 60 emails with zero progress. We even went to their office in the Netherlands and spoke directly with management. Not even the regional manager could resolve the issue.
5/5
TrustpilotRegus office area
This place looks like a really office area. Calm and clean
Hi Duke, thank you for your kind review! We’re delighted to hear you’re enjoying the calm, clean, and professional office environment. We hope to welcome you again soon!
3/5
TrustpilotRegus Elegance - comfortable work environment with some major improvement areas
Regus is doing great with respect to providing collaborative spaces, as office premises to corporates and organizations. They need to look into their housekeeping and office pantry services as those need major revamping and improvement.
4/5
TrustpilotOffice space was easy to book and to…
Office space was easy to book and to even easier to pay. Also was clean and very comfortable for my guest.
1/5
TrustpilotIf I could give zero stars I would do…
If I could give zero stars I would do so! Ross and Arthur have been very uncooperative with me, I have had an office at Regus for around 3 years now. I wanted to cancel my subscription for next year, to which they said I needed to give 3 months notice in advance. Please note that the deadline to cancel subscription was 01/05/2025 and I alerted them on 02/05/2025; after receiving and email on 02/05/2025 confirming that my subscription had been renewed.
5/5
TrustpilotThey are concerned for all their…
They are concerned for all their clients
Hi Kay, thank you for your kind review! We’re delighted to hear you feel well supported by the team and that you enjoy the great location. We hope to welcome you again soon!
4/5
TrustpilotSo far so good
So far so good. No problem !
Hi, many thanks for taking the time to leave us a positive review! We hope you visit us again soon.
5/5
TrustpilotThe Regus Team are top notch professionals…
The Regus Team are top notch professionals!
Hi, many thanks for your kind review! We’re delighted to hear you found the Regus team to be such top-notch professionals. We hope to welcome you back again soon!
2/5
TrustpilotSecurity Deposit Refund Issues
After 2 years of renting office space at the Morrisville,NC facility, I followed my contractual obligation to notify them via the onsite admin as well as the app 30 days in advance of my March 31st end date.
5/5
TrustpilotWonderful service
Wonderful service, easy to use.
Hi Jennifer, many thanks for your kind review! We’re delighted to hear you found the service wonderful and easy to use. We hope to welcome you back again soon!
3/5
Trustpilotoffice is very clean
Hi Daigo, I am sorry to hear of your recent experience with your centre team. Regardless of the reason, I understand how frustrating it can be and apologise if we haven’t provided you with the level of service that you expect and deserve from us. I have immediately asked your local Regus management team to investigate and deal with your query as a priority. They will contact you very shortly to discuss it. Your satisfaction is very important; therefore, we’ll make the relevant enquiries and aim to put matters right. Where appropriate, we’ll also take steps to prevent the situation from happening again. Thanks again for your constructive feedback, which helps us improve. We appreciate your business. Kind regards, Lorraine Brule Global Customer Service at Regus
5/5
TrustpilotServices are accommodating
The Staff is pleasant. We found that their services are accommodating to any request you may have
5/5
TrustpilotThe key to getting good service…
The key to getting good service in serviced offices is the Centre Team. Belfast Centre team is outstanding. The preparation they put into making our visits flawless and ensuring that our clients are comfortable is 'top drawer'. I hope our business relationship goes forwards for many years to come.
1/5
GoogleAbsolute time waster. Travelled from London to go see a property. Couldn’t find the land with vague directions given. Called 7 times and I’ve been ignored. Time is money and I’ll get it back so ignore all you like 👍NegativeResponsiveness, Quality, Professionalism, Value
Hi could you confirm the land you are talking about as all our land have detailed direction on all land for sale including what three word and post codes and maps and is marked out on the land register on a plan.
5/5
TrustpilotThe great front desk staff is really…
The great front desk staff is really what makes the location great!
1/5
Trustpilot0 star Review for Regus Slough Bath…
0 star Review for Regus Slough Bath Road.
Hi Muhammad, I’m sorry to hear you’ve had this experience. We fully understand the importance of receiving your refund promptly and have taken measures to make the refund process as smooth as possible for our customers. Requesting a refund is easy. You should log into your online account (i.e., myregus.com), select My Account > Billing and payments > Deposit / Retainer balances, where a specific section for refund request is available. We will then confirm your payment date and amount. Your refund will be processed within 30 days after your agreement end date or request date (whichever is later). It’s an automated process. However, we ask you to go through some security steps as part of our fraud-prevention policy. As it has been longer than 40 days it's possible we may have received incorrect data. I couldn’t see your email address or Regus account reference in your message. Please could you send those details to me at xxx@regus.com so I can support you? Thank you, Lorraine Brule Global Customer Service at Regus
1/5
TrustpilotI mistakenly signed up for a wrong…
I mistakenly signed up for a wrong membership and oversaw the fixed contract time for 24 month without options to withdraw earlier.
5/5
TrustpilotTiffani
Tiffani, is a wonderful office manager for The Centerpointe suites, and very accommodating!
2/5
TrustpilotIm fine with email exchanges with them
Im fine with email exchanges with them, given I have asked them a question and I expect a response, and they do respond, so that's fine, so they warrant some stars for that.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Optimum Land Asset Ltd's West Northamptonshire office has 144 reviews across two platforms: 9 on Google, 135 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Optimum Land Asset Ltd is rated 3.3 out of 5 across all 144 reviews, and 3.8 out of 5 on Google from 9 reviews, checked 9 October 2026.
Optimum Land Asset Ltd, Springhill Farm House, Harborough Road, Pitsford, NN6 9AA, West Northamptonshire NN6 9AA.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.