Trusted Agent profile · West Northamptonshire

Optimum Land Asset Ltd West Northamptonshire reviews

3.5

★★★★★ Good

189 reviews across 2 platforms

Springhill Farm House, Harborough Road, Pitsford, NN6 9AA, West Northamptonshire, NN6 9AA

Optimum Land Asset Ltd's office in West Northamptonshire, at Springhill Farm House, is rated 3.5 out of 5 across 189 reviews on two platforms, including 9 Google reviews rated 3.8.

Google logo

3.8 / 5

9

Reviews on Google

This office

Trustpilot logo

180

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the West Northamptonshire office, from every platform, shown as written. First names only.

5/5

Trustpilot

Five stars for my overall experience with Regus.

My overall experience with Regus for last couple of years have been great. They are so flexible and supportive. From the management to receptionists, extremly wonderful and helpful.

Maryam · 7 October 2026

Agent replied · 10 October 2026

Hi Maryam, thank you so much for your wonderful review and for being with us for the past couple of years! We're delighted to hear you appreciate our flexibility and the consistent support from our management and reception teams. We truly appreciate your continued trust!

5/5

Trustpilot

The staff at Regus Fleischmark 1…

The staff at Regus Fleischmark 1 (Vienna) are consistently professional, helpful, and responsive. They create a welcoming and well-organized working environment, and their support makes the office experience smooth and efficient. I am very satisfied with the level of service and the overall atmosphere at my office location.

Maria · 20 May 2026

Agent replied · 23 May 2026

Hi Maria, thank you so much for your thoughtful review. We’re delighted to hear the team’s professionalism, responsiveness, and support have helped create such a welcoming and efficient working environment for you. We truly appreciate your kind feedback and look forward to continuing to support you!

5/5

Trustpilot

Upon taking delivery of our new office

Upon taking delivery of our new office, the attention of the staff is what it sets it apart from other properties, we have checked other properties around and most of them looked abandoned, neglected, in addition the privacy, location, parking availability made Regus a logical choice for us.

Armando · 19 May 2026

Agent replied · 23 May 2026

Hi Armando, thank you so much for your thoughtful review. We’re delighted to hear the attentiveness of the team, along with the privacy, location, and parking availability, helped make Regus the right choice for you. We look forward to continuing to support you in your new office!

1/5

Trustpilot

They will bombard you with phone calls without your consent.

I looked at Regus’ website to find out about their pricing for some business space. I could not see their pricing without providing my email address and phone number. I foolishly provided it but was careful with permissions to say I was happy to be emailed only.

Paul · 21 May 2026

Agent replied · 23 May 2026

Hi Paul, I’m very sorry to hear of your dissatisfaction and would like to help. In order to have your contact details removed from our distribution list, please email the relevant details to me at lorraine.brule@regus.com. Best wishes, Lorraine Brule Global Customer Service at Regus

5/5

Trustpilot

The website made it easy to book and helpful staff

The website made it easy to book online. The representative managing the meeting room was very helpful and friendly. The meeting room was clean and had everything we needed.

Jim · 20 September 2026

Agent replied · 22 September 2026

Hi Jim, thank you so much for your thoughtful review! We're delighted to hear the online booking process was easy, our team was friendly and helpful, and the meeting room was clean and had everything you needed. We hope to welcome you again soon!

5/5

Trustpilot

Really great office & Reception

Really great office, Roberto on reception, helps to settle you in and is super helpful, makes you feel relaxed. Everything you need with a great environment

Eliott · 6 October 2026

Agent replied · 10 October 2026

Hi Eliott, thank you so much for your wonderful review! We're delighted to hear you enjoy the office and welcoming environment. It's especially great to know Roberto at reception has been so helpful in making you feel comfortable and settled. We'll be sure to share your kind words with him!

5/5

Google

Stephen is tremendously helpful and easy to talk to. His customer service style is; courteous, friendly, considerate and easy to talk to. I purchased a plot of land using Optimum Land and Stephen made the process very straightforward. He is always happy to answer questions (even out of hours). I honestly cannot understand the negative reviews, as I have had a great experience purchasing land, despite certain issues arising on my part, Stephen went above and beyond to help solve the issue. Stephen also spoke to my husband for the first time a couple of days ago as I was busy. My husband was also very pleased with Stephen’s customer service skills. In conclusion, we highly recommend using Optimum Land. Stephen, thank you very much, please keep up the great work. We appreciate it. You’re easy to talk to, what also stood out to me was that you asked how everyone was getting along at the land, because there various plots with different owners, you took the time to ask. Thank you! Much appreciated.

Mus · 23 March 2023

Agent replied · 23 October 2024

Hi Musama thank you glad we could help kind regards Stephen

1/5

Trustpilot

Our experience with Regus has been far…

Our experience with Regus has been far from satisfactory.

Vijay · 20 February 2026

Agent replied · 22 February 2026

Hi Vijay, I’m very sorry to hear of your disappointing experience. Regardless of the reason, I understand how frustrating it can be and apologise if we did not provide the level of service that you expect and deserve from Regus.    My team have contacted you now to get more information and I have also immediately asked the Manager of your centre to look into this as a priority.  Your satisfaction is very important, therefore, we’ll make the relevant enquiries and aim to put matters right as soon as we can. Where appropriate, we’ll also take steps to prevent the situation from happening again.  Thanks again for your comments, which help us improve. We appreciate your business.  Best, Lorraine Brule  Global Customer Service at Regus

5/5

Trustpilot

Here is a very nice workplace

Here is a very nice workplace. Thank you

JUN · 9 October 2026

5/5

Trustpilot

Excellent Office Rental

The offices at Regus have made me very grateful that I found them. The offices are clean and professional and the Staff is amazing!

Elizabeth · 8 October 2026

Agent replied · 10 October 2026

Hi Elizabeth, thank you so much for your wonderful review! We're delighted to hear you're enjoying our clean, professional offices and the excellent support from our team. We truly appreciate your kind words!

5/5

Trustpilot

I have now found a space that works for…

I have now found a space that works for me, but I wanted to acknowledge the genuine effort and comforting service I received from the team here.

Nathaniel · 18 September 2026

Agent replied · 22 September 2026

Hi Nathaniel, thank you so much for your thoughtful review! We're delighted to hear you found a workspace that suits your needs and appreciated the genuine support from our team. It's wonderful to know they took the time to show you around and make sure you were comfortable and ready to work. We truly appreciate your kind words!

5/5

Trustpilot

Jonathan provides excellent management…

Jonathan provides excellent management and support for our time in the offices. He provides great customer service and is easy to work with.

George · 8 October 2026

Agent replied · 10 October 2026

Hi George, thank you so much for your wonderful review! We're delighted to hear Jonathan provides such excellent management and customer support. It's great to know his professionalism and helpful approach make your office experience so positive. We truly appreciate your kind words!

1/5

Trustpilot

The company charged me $129.00 for a…

The company charged me $129.00 for a virtual office I never used. I tried to cancel, but they did not accept it. They said it is a 24-month agreement. I have paid for almost 1 year, and now I am charged 198 per month.

Thaís · 19 May 2026

Agent replied · 23 May 2026

Hi Thais, I’m very sorry to hear of your disappointment. Regardless of the reason, I understand how frustrating it can be and apologise if we haven’t provided you with the level of service that you expect and deserve from Regus. A member of our team has emailed you to further assist. Best, Lorraine Brule Global Customer Service at Regus

5/5

Trustpilot

It’s the best service ever

It’s the best service ever , great offices and reasonable prices , I’m with Regus since 2018 in west pay towers in Qatar , also now continuing with new office in alshomoukh towers in Qatar too , the best service of high class business.

HASSAN · 19 May 2026

Agent replied · 23 May 2026

Hi Hassan, thank you so much for your kind review! We’re delighted to hear you’re enjoying the great offices, reasonable prices, and the level of service provided. We hope to welcome you again soon!

5/5

Trustpilot

phuket

The staff are very proactive, helpful, and always willing to provide advice and find solutions. They are also very easy to consult with.

New · 5 October 2026

Agent replied · 10 October 2026

Hi, thank you so much for your thoughtful review! We're delighted to hear our Phuket team is proactive, helpful, and always ready to offer advice and find solutions. We truly appreciate your kind feedback!

1/5

Trustpilot

HORRIBLE EXPERIENCE!!! Eric Area Manager…

After the many reviews online of Regus and Spaces charging people 3 months rent upfront, plus, other small deposits, myself included in this, be warned!

Chris · 22 September 2026

Agent replied · 22 September 2026

Hi Chris, I’m very sorry to hear of your disappointment. Regardless of the reason, I understand how frustrating it can be and apologise if we did not provide the level of service that you expect and deserve from Regus. I would love to help you but I haven’t been able to identify your account. Could you please email me at lorraine.brule@regus.com with your company name and account reference (as displayed on your invoice)? Best, Lorraine Brule Global Customer Service at Regus

1/5

Trustpilot

Absolute Scam

Absolute Scam, Jimmy the sales person will tell you everything you want to hear, only once you sign the contract do you find out about all the extra charges for services originally you were told are part of the package. Stay far away!

Nathanheggiegmail.com · 21 May 2026

Agent replied · 23 May 2026

Hi Nathan, I'm sorry you feel this way. I assure you that we are committed to the highest standards of integrity, openness, and professionalism, and would never knowingly provide inaccurate information. We truly value your business, and a member of my team has contacted you to assist. Kind regards, Lorraine Brule Global Customer Service at Regus

1/5

Trustpilot

I have been a client at the Regus CFC…

I have been a client at the Regus CFC My Way center in Casablanca since January, and unfortunately the level of service has been consistently unacceptable. However, the situation has now reached a point where it is seriously impacting my business activity.

Mathieu · 21 May 2026

Agent replied · 23 May 2026

Hi Mathieu, I’m very sorry to hear of your disappointment. Regardless of the reason, I understand how frustrating it can be and apologise if we did not provide the level of service that you expect and deserve from Regus. I have immediately asked the Manager of your centre to look into this as a priority and provide me with more information. A member of our team will get back to you as soon as we have the details. Your satisfaction is very important. Therefore, we’ll make the relevant enquiries and aim to put matters right as soon as we can. Where appropriate, we’ll also take steps to prevent the situation from happening again. Thanks again for your comments, which help us improve. We appreciate your business. Best, Lorraine Brule Global Customer Service at Regus

5/5

Trustpilot

The staff member is always very helpful

The staff member is always very helpful. She went out of her way to make sure I had everything I needed.

Peter · 6 October 2026

Agent replied · 10 October 2026

Hi Peter, thank you so much for your wonderful review! We're delighted to hear our team member went above and beyond to ensure you had everything you needed. We truly appreciate your kind recognition!

1/5

Google

Its an absolute struggle to get through to them. So disappointing. No respect for ones time. I have emailed phoned wats app tried calling jus no response. I can appreciate personal factors or being busy but if atleast a line to say so or just to tell us if the property is sold or where it is so we can view. How do people land up buying if there is no communication.

Maria · 23 August 2025

Agent replied · 22 September 2025

Hi Maria I sorry you are having problems contact me can you resend an email to enquiries@optimumland.co.uk I will look in to this and get back to you i can't find any records of any emails from you I always text if I miss a call if it out of hours or weekend/ bank holidays hope this is helpful regards stephen

4/5

Trustpilot

Well located office space with friendly staff and great rates.

Once I got through to a human on the end of a phone, it was effortless. The online booking system is not clear at all. The room was clean, with excellent wifi and there was a kitchette as well. Reasonable rates.

Saskia · 18 May 2026

Agent replied · 23 May 2026

Hi Saskia, thank you for your thoughtful review. We’re delighted to hear you enjoyed the clean workspace, excellent Wi-Fi, friendly team, and great value, though we’re sorry the online booking system was not as clear as it should be. If you experience any account or booking issues in future, please raise a ticket through the Help section of your online account so our team can assist you directly.

3/5

Google

Very hard to communicate with. Maybe it’s a busy time of year. I thought saving up the money to buy the land was going to be the hard bit, but actually finding plots and getting agents to respond has been the most difficult part. I find it good that he puts all the information into the advert, so you don’t need to ask the tone of questions. When you do get communication, it’s straightforward and easy to comprehend information.

Anna · 25 May 2025

Agent replied · 22 June 2025

Hi Anna i am currently on holiday however i check my phone and emails through out the day and respond to all i am sorry if i have not got back to can you re sent your inquiry by email to enquiries@optimumland.co.uk

5/5

Trustpilot

Excellent service at Regus Newbury

We have been working with the team at Newbury Regus for over twenty years, and needless to say we have found the service to be professional, prompt and efficient. The team are friendly and quick to respond to requests.

Jo · 22 May 2026

Agent replied · 23 May 2026

Hi Jo, thank you so much for your thoughtful review. We’re truly delighted to hear the Newbury team has consistently provided professional, prompt, and friendly service over the past twenty years. Your continued support means a lot to us, and we look forward to continuing to support you for many more years to come!

5/5

Trustpilot

Great Response Times and Easy to work…

Great Response Times and Easy to work with. From the very first call to moving into the office and working, everything has been great! The staff are wonderful, helpful and quick to reply. The prices are reasonable as well.

Sarah · 21 May 2026

Agent replied · 23 May 2026

Hi Sarah, thank you so much for your thoughtful review. We’re delighted to hear everything from your first call through to moving into the office has been such a positive experience, and that the team has been helpful and responsive throughout. We truly appreciate your kind feedback and look forward to continuing to support you!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Optimum Land Asset Ltd's Google reviews
The Trusted Agent

Is this your office? Claim your page.