Every review we hold for the West Northamptonshire office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJackson Grundy dealt with the sale of 2 properties for us. One of them turned out to be a long and protracted sale due to the position of the buyers and the chain. They did all they could to help the sale through and kept me informed at all stages. Special thanks to Angela, Alex and Megan for all their hard work - they were very professional and are a credit to the company.
Geoff Milnes, Synod Property Officer, United Reformed Church
Geoff · 25 October 2022
Agent replied · 24 October 2024
Thank you very much for taking the time to provide such positive feedback Geoff, and many thanks for trusting us with your custom. Best regards, Nick - Jackson Grundy
★★★★★ 5/5
GoogleWe have just purchased and completed our dream house and cannot thank Teresa and Richard enough for all there help. Our experience has been amazing with Long Buckby Jackson Grundy. Teresa was so knowledgeable when doing our original viewing. She knew everything about the house and the local area. Completely different experience to other houses we had viewed! Throughout the process herself and Richard have been giving us regular updates/helping with solicitor questions or queries etc. and really helped to get the house over the line as soon as possible. I cannot recommend these guys enough and am so thankful for all their help!
Meg · 25 October 2022
Agent replied · 24 October 2024
Thank you very much for taking the time to leave such positive comments regarding your experience with the team. Your feedback is very much appreciated, as is your custom. Best regards, Nick - Jackson Grundy
★★★★★ 5/5
GoogleWe used Jackson Grundy for the sale of our property in Long Buckby. We were extremely impressed with then throughout the whole process. From how they represented the property in the marketing material, to how they carried out viewings with minimum impact to us, to how they managed the entire end to end sale - everything was handled with complete professionalism. Teresa & Richard kept fully informed as the sale progressed and we would absolutely recommend speaking to them if you're considering selling your home.
Simon · 25 October 2022
Agent replied · 24 October 2024
Thank you very much for taking the time to leave such positive comments regarding your experience with Teresa, Richard and the team. Your feedback is very much appreciated, as is your custom. Best regards, Nick - Jackson Grundy
★★★★★ 5/5
GoogleWe recently completed on the sale of our property and have made our onward purchase, ready to commence a new chapter in our lives. Our sale was handled by the Jackson Grundy Long Bucky branch specifically Richard and Teresa. We really cant find enough positive things to say about this team who were professional, efficient and honest throughout. Buying and selling property is always a stressful experience, but the support and communication we received throughout was invaluable. Thank you Teresa and Richard, you were fantastic and we would have no hesitation in recommending you to others. Regards Darren & Tammy Wallace
Darren · 25 October 2022
Agent replied · 24 October 2024
Thank you so much for going to the trouble of leaving such a delightful review Darren and Tammy, I know Richard and Teresa will be thrilled to know you were so pleased with the experience. Many thanks for entrusting Jackson Grundy with your custom and all the best for the future. Best regards, Nick - Jackson Grundy
★★★★★ 5/5
GoogleWe were incredibly impressed with Richard and Teresa’s professionalism and dedication throughout the entire process of selling our home. From the initial consultation to the final sale, they were always available to answer our questions, provide expert advice, and keep us informed of every development. Their market knowledge and negotiation skills were instrumental in securing a great offer for our property. We highly recommend Jackson Grundy to anyone looking to buy or sell a home!"
Sharon · 25 July 2025
Agent replied · 23 September 2025
Thank you so much for your wonderful feedback. We're delighted to hear that Richard and Teresa made the selling process such a positive experience for you. We truly appreciate your recommendation and wish you all the very best in your next chapter.
★★★★★ 5/5
GoogleHuge thanks to both Teresa and Richard who helped to guide us through the house buying process. Both were fantastic to work with and kept us fully informed. Nothing was too much to ask and they were always very professional and happy to help.
Jane · 24 December 2024
Agent replied · 8 December 2024
Thank you so much for your kind words. We are so delighted that Teresa and Richard were able to guide you through the process and keep you fully informed every step of the way. We truly appreciate your feedback and wish you all the best in your new home! Kind regards, Alex - Jackson Grundy
★★★★★ 5/5
GoogleRichard, Teresa and team at JG Long Buckby have assisted with several sales and purchases for me over the past few years. Never once have I been worried or concerned about their service or capabilities during the process. Calls and emails are always responded to in a timely fashion, updates are regular and informative, chasing of venders/buyers and solicitors are also proactively carried out. Would highly recommended.
John · 25 October 2023
Agent replied · 24 October 2024
Thank you so much for your kind words and positive rating John, and many thanks for entrusting Jackson Grundy with your custom. Best regards, Alex- Jackson Grundy
★★★★★ 5/5
TrustpilotCan not recommend highly enough
We recently moved using Jackson Grundy as our agents. They were excellent in all areas, keeping us informed and general customer service and I can’t recommend highly enough! A special massive thank you to Sandy who was just awesome through out the whole thing.
Jo · 14 December 2024
Agent replied · 27 May 2026
Thank you so much for your kind words! We're delighted to hear you had such a positive experience with us. We'll be sure to pass on your lovely feedback to Sandy, she'll be thrilled! Wishing you all the best in your new home, and thank you for the recommendation! 😊
★★★★★ 5/5
TrustpilotHelpful, professional and kind
I’ve used Jackson Grundy twice now and my experience has been nothing but great. Excellent communication, professional, helpful and kind! Miranda was a star and kept us in the loop throughout the whole process.
Ms · 31 March 2025
Agent replied · 27 May 2026
Thank you for your lovely feedback! We’re so pleased to hear that you’ve had such a positive experience with us not once, but twice. We truly appreciate your continued trust in Jackson Grundy and wish you all the best for the future!
★★★★★ 5/5
TrustpilotLovely People
At every stage of selling the house, Jackson-Grundy staff have been very professional, helpful, friendly, considerate and generally just lovely to deal with. When a buyer pulled out at the last minute, they could not have worked harder at finding another and, after exchanging contracts this week, I had a phone call to make sure all was well. Could not recommend than more highly!
Philip · 7 October 2025
Agent replied · 23 October 2025
Thank you very much for your thoughtful and generous feedback. We are delighted to hear that you felt supported and well looked after throughout the process of selling your property. It was our pleasure to assist you, particularly during the unexpected challenges, and we are so pleased that a successful outcome was achieved. Thank you again.
★★★★★ 5/5
GoogleWe had a great selling experience with Jackson and Grundy. There was always someone available to answer our questions and they made the whole experience stress free from start to finish. Thank you for all your help, advice and care.
Katie · 24 December 2024
Agent replied · 8 December 2024
Thank you for your lovely feedback. We’re so pleased to hear your selling experience with Jackson Grundy was smooth and stress-free. It’s great to know our team could provide the help, advice, and care you needed throughout the process. Wishing you all the best! Kind regards, Alex - Jackson Grundy
★★★★★ 5/5
GoogleI wouldn't hesitate to recommend Jackson Grundy. Richard, Sam and Charlotte were professional, supportive and kind throughout the sale of our house. Information was clear and everybody kept us up to date with everything that was going on and always responded to enquiries.
Carol · 7 November 2024
Agent replied · 10 November 2024
Thank you so much for your kind words and recommendation! It was a pleasure assisting you, and we're glad we could make the process as smooth as possible. Kind regards, Alex - Jackson Grundy
★★★★★ 5/5
TrustpilotBest Estate Agents in the area
Selling our home was made easy by all at the Duston branch of Jackson Grundy. Thanks to Chris and Brandon for the early sales stage with a huge thank you to Becky for her work in completing the sale. If you’re selling in the area, don’t look anywhere else.
Barry · 2 August 2024
Agent replied · 24 October 2024
Thank you so much for your kind words. We're really glad to hear that Chris, Brandon, and Becky were able to make the process of selling your home easier. Becky will be especially happy to know her efforts in completing the sale were appreciated. If you need anything in the future, we’re always here to help. Thanks again for choosing us.
★★★★★ 5/5
TrustpilotConsummate professional
This is the 3rd time I've returned to Louise for my Mortgage. She always puts me at ease and makes sure I'm kept fully informed about my options which takes so much stress out of the process. Alice was great too in supporting my application!
Steven · 30 September 2024
Agent replied · 24 October 2024
Thank you for your continued trust in Louise and our team! We're delighted to hear that she consistently puts you at ease and keeps you informed about your options, helping to reduce the stress of the mortgage process. We're also glad to know that Alice provided great support for your application. Your loyalty means so much to us, and we're here for you anytime you need assistance!
★★★★★ 5/5
GoogleHighly recommend Jackson Grundy Long Buckby who recently helped us sell our house and purchase another locally. Richard, Teresa & Sam were really great and helped us navigate quite a difficult process, going above and beyond to help us make our dream move a reality!
Duncan · 24 September 2024
Agent replied · 24 October 2024
Thank you so much for your kind words! We’re thrilled to hear that Richard, Teresa, & Sam were able to make your experience a positive one, even through the challenges. If you ever need anything in the future, don’t hesitate to get in touch. Wishing you all the best in your new home!
★★★★★ 5/5
GoogleI would like to take the opportunity to thank the team for being part of the journey selling my mums home. You made a difficult situation manageable. You kept me in the loop every step of the process and made it a smooth sale. Mum and me thank you and wish you a Merry Christmas 🎄 …
Vanessa · 29 December 2023
Agent replied · 24 October 2024
Thank you so much for your kind words and positive rating Vanessa. many thanks for entrusting Jackson Grundy with your custom. Best regards, Alex- Jackson Grundy
★★★★★ 5/5
GoogleMy wife and I recently bought our first home and we had a fantastic experience with both Richard & Teresa from The Long Buckby Office.
Living primarily abroad there were a few additional complexities but everything was made simple for me, along with them giving me their time when i made short visits over.
Communication throughout the process was excellent, quickly responding to any queries I had and letting me know immediately if there was any update for me.
I can't recommend Jackson Grundy enough, and a big thanks again to Richard & Teresa!
John · 21 February 2025
Agent replied · 9 May 2025
Thank you so much for your wonderful feedback. We're thrilled to hear that Richard & Teresa made your first home purchase a smooth and enjoyable experience, especially with the added complexities of being abroad. It's fantastic to know that communication was clear and prompt throughout. We appreciate your recommendation and wish you all the best in your new home. Kind regards, Alex - Jackson Grundy
★★★★★ 5/5
GoogleGrateful thanks to Teresa for her positivity, expertise and professionalism on a recent transaction. She went out of her way to keep things progressing and make sure everyone was updated. Her knowledge of the local area is also excellent. Would recommend Jackson Grundy to anyone looking for a great estate agent in Long Buckby and the surrounding areas.
K · 29 November 2023
Agent replied · 24 October 2024
Thank you so much for your kind words and positive rating, and many thanks for entrusting Jackson Grundy with your custom. Best regards, Alex- Jackson Grundy
★★★★★ 5/5
TrustpilotWe went with Jackson and Grundy at duston with Becky our agent
We went with Jackson and Grundy at Duston. We had an amazing agent Becky she kept us up to date with everything and went above and beyond when we were getting anxious, I would highly recommend her nothing was too much, and I want to thank her once again and now we're in our forever home
Gill · 5 November 2025
Agent replied · 22 December 2025
Thank you so much for your wonderful feedback. We’re delighted to hear that Becky was able to support you throughout your move and make the process a positive one. It’s wonderful to know you’re now in your forever home. On behalf of Becky and everyone at Jackson Grundy, thank you and we wish you all the very best for the future.
★★★★★ 5/5
TrustpilotThe service received from Jackson…
The service received from Jackson Grundy was excellent. We are truly pleased with the house that was found for us. Anna, Ben and David and other members of their team were professional, showed dedication and support throughout our experience in selling and purchasing of our house.
Carol · 29 January 2026
Agent replied · 20 March 2026
Thank you very much for taking the time to share your feedback. We are delighted to hear that you are pleased with your new home and that your experience of selling and purchasing went smoothly. Anna, Ben, David, and the wider team will really appreciate your comments. It was a pleasure working with you, and we wish you every happiness in your new home.
★★★★★ 5/5
TrustpilotThe team in the Wellingborough Road office
The team in the Wellingborough Road office handling the sale of my home were excellent in every respect.Tom, Will and Sandy made the entire process efficient, effective and stress-free. They offered me sound advice and gave me complete confidence. The sale was very smooth from start to finish. I would highly recommend them.
Andrew · 9 February 2024
Agent replied · 24 October 2024
Thank you for your kind words! We’re thrilled to hear that Tom, Will, and Sandy provided such excellent service and made the process smooth and stress-free. Your recommendation means a lot to us. If you need anything else in the future, don’t hesitate to reach out. Thanks again!
★★★★★ 5/5
TrustpilotStress free renting
From my initial enquiry Tanya was very helpful and communication was always great. I rented the property for two years and there was no issue in this time. They would always give notice for inspections or work that needed carrying out. Moving out was equally as simple.
Hiba · 21 May 2024
Agent replied · 24 October 2024
Thank you for taking the time to write a review. We’re pleased to hear that Tanya provided great support and communication throughout your rental period. It’s wonderful to know that your experience was smooth from start to finish. If you need anything in the future, you know where we are.
★★★★★ 5/5
TrustpilotHighly recommend
I have lived in Northampton since 2014 and moved house 3 times. Each time I have ended up using Jackson Grundy to either buy or sell and I can hands down say they are by far the best estate agents in Northampton. The communication, effort and friendliness is second to none. On this occasion I sold through them and Becky from the Duston branch handled the sale which without her would have been a very stressful process. She went above and beyond for us. When people complain about estate agent fees I can vouch to say Jackson Grundy are worth every penny and would highly recommend for selling your house!
Steve · 16 December 2024
Agent replied · 27 May 2026
Wow, thank you so much for your amazing feedback and continued trust in us over the years! It really means a lot to hear that you’ve had consistently positive experiences. We’re thrilled Becky was able to make this sale as smooth as possible for you, and we’ll be sure to pass on your kind words. Thank you for your recommendation, we truly appreciate it! Wishing you all the best in your new chapter! 😊
★★★★★ 5/5
GoogleJust what a fabulous Estate Agent should be. Made a difficult situation as easy as possible (sold my Mum's house and we live 100's of miles away). Kept us well informed throughout. Estate Agents often have (sometimes deservedly) a bad reputation. Well Jackson Grundy and Richard Parish of the Long Buckby branch are proof to the contrary. Cannot recommend Richard and Long Buckby Branch highly enough.
Dawn · 25 October 2022
Agent replied · 24 October 2024
Thank you for leaving such a positive and well considered review of your experience Dawn. It's especially wonderful to hear news of our team exceeding the (as you say, sometimes justified) expectations of Estate Agents. This review will mean a great deal to Richard and the team, and many thanks for your custom. Best regards, Nick - Jackson Grundy
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