Jackson Grundy, Daventry West Northamptonshire reviews

★★★★★ 5/5

Trustpilot

Becky and her team are amazing!

Becky and her team are amazing, they responded swiftly and help us so much during the entire process. Professional and nice.

Queenie · 29 July 2023

★★★★★ 5/5

Google

We have used Jackson Grundy in Daventry for many years to manage our rental property. We have always found the staff to be friendly and efficient, and very professional in their dealings with us and our tenants. We cannot recommend them highly enough!

Mike · 24 October 2022

★★★★★ 5/5

Trustpilot

Efficient and Approachable

Becky at Jackson Grundy was friendly, helpful and very efficient. She made the whole process easier and was always at the end of the phone for advice.

Suzanne · 12 January 2024

★★★★★ 1/5

Trustpilot

Awful estate agents

Awful estate agents - AVIOD AT ALL COSTS. Waste of time and no respect for wasting buyers money. After showing us around a property which we loved we placed an offer and it was accepted and we were told the property was off the market. They continued to show people round and take offers on the property to come back a week later to tell us our offer was no longer high enough. In this time, we had instructed solicitors and spent money which we could not get back. Waste of time - will not be using them again for either selling or buying a property as not integrity at all.

Adrian · 30 January 2022

★★★★★ 1/5

Trustpilot

Absolutely awful bunch of liars

Absolutely awful bunch of liars. Went for a viewing arrived 15 mins before time could not locate, called the office who said they would call the person doing the viewing so that they would call me this did not happen managed to finally locate the property no one was there called the agent who said the agent had given me a call and she had now left to go to another viewing. Outright lies. DO NOT USE THIS AGENCY.

Soph · 12 March 2022

★★★★★ 5/5

Trustpilot

Fast service and the team member are…

The service was efficient, and the team members were exceptionally helpful.

Oleg · 2 October 2024

★★★★★ 2/5

Trustpilot

Poor experience. Would not recommend.

We rented a property for 2 years from Jackson Grundy Daventry. In that time we had many maintenance issues with the house such as the hob tripping out the electricity, the fencing panels coming loose, the conservatory roof leaking and the shower leaking through the ceiling and into the kitchen. We reported all these issues but they would always take a long time to get back to us and to actually get someone out to look at the issues. We ended up giving up complaining about the leaking shower before we left the house as they still hadn't fixed it in 8 months.

Scott · 21 September 2021

★★★★★ 2/5

Trustpilot

We used the Duston Jackson and Grundy…

We used the Duston Jackson and Grundy to sell our house and I wish I didn’t have to pay them all the money as they didn’t deserve all of it . 1. Yes they did get a lot of people through the door through Covid , but had to wait a while for any fed back . 2. I actually ended up showing the person round and I sold my own house in the End as they couldn’t fit the lady in with the time she wanted it so I showed her round .3. I didn’t get any communication back from them only if I chased or when the buyer was asking them to contacted me .4. They never emailed to say we exchanged another Estae agent company did that , It took them 2 days that’s only because I spoke to them first I won’t be using the Duston office again they didn’t deserve the money

Katie · 4 July 2021

★★★★★ 5/5

Google

Jackson Grundy were fantastic from the moment they new my requirements of property. From viewing to moving in the communication and arrangements were swift and very professional with the whole process taking less than a week to get the keys. Fantastic Letting service which I would 100% recommend.PositiveResponsiveness, Quality, Professionalism, Value

Paul · 24 October 2020

★★★★★ 5/5

Google

I have used Jackson and Grundy to let my house for the last 6 years and the service has been excellent. I would recommend. A special thank you for Lindsey and Tanya for your professionalism and quick responses.

Michelle · 24 October 2022

★★★★★ 1/5

Google

Walked in looking to buy a house, they took no interest in me whatsoever as they said they were busy and heading out, walked out. Won’t be back except to call them for a free valuation on my house when I come to sell knowing I won’t sell through them.

Red · 24 October 2020

★★★★★ 5/5

Trustpilot

Great from start to finish fantastic…

Great from start to finish fantastic company to deal with

Peter · 9 August 2024

★★★★★ 5/5

Trustpilot

Jackson Grundy was the estate agent…

Jackson Grundy was the estate agent selling to me so not my actual estate agent but I found the communication especially from becky toone a great reassurance and help to me especially through the stressful times. I knew if I emailed I would receive a quick reply from her which was really helpful. Her enthusiasm shone through and made the process easier.

Gill · 26 May 2023

★★★★★ 1/5

Trustpilot

They will scam you out of your security…

They will scam you out of your security deposit. I have never before had any letting agency take more than an £80 charge for either cleaning or damages in over 10 years of letting and JG tried to take over half of our security deposit for; a burn in the carpet (which you can’t even see in the pictures), a few spots of mismatched paint on the walls and cleaning due to water spots on the stove! It took months to negotiate the charges down to just a couple of hundred pounds! Do not let from them if you have an option. It’s not worth it! We will never use them again.

Julia · 20 November 2020

★★★★★ 5/5

Google

Fantastic service from start to finish whilst selling my property with Jackson Grundy, I never had to chase a thing. I also purchased the property with them many years ago and rented it through them as well. Always polite, professional and extremely efficient even during Covid-19! Definitely recommended.

Stuart · 24 October 2020

★★★★★ 5/5

Trustpilot

Amazing agency.

Amazing agency.I am renting a house with Jackson Grundy for 3 years already. Never had any issues with them, whenever we need something i can easily get in touch with them, if i need to agree something with the landlord they come back to me shortly with an answer. I am not really a person who writes reviews but i have decide to do it as a good experience has to be shared as well. I am in touch always with Tracey Porter and i love the way she is doing her job. I would like to thank her for the beautiful experience that i am having,

Silvia · 8 October 2020

★★★★★ 5/5

Google

The team in daventry are very helpful and very quick at getting issues or concerns raised and resolved. I would recommend friends and family to go to Jackson and Grundy for property letting and buying.

Melissa · 24 October 2022

★★★★★ 4/5

Google

The team at Jackson Grundy have managed my property for a number of years and I would recommend them for their professionalism and speed to resolve any problems to ensure that my tenants are happy.

Denise · 24 October 2022

★★★★★ 5/5

Google

Oastlodge have used Jackson Grundy to manage our flats for over 10 years. Their staff are friendly, helpful, reliable and thoughtful. Their level of communication is also excellent and we are very happy with them.

Mark · 24 October 2022

★★★★★ 1/5

Trustpilot

Absolutely useless.

Absolutely useless.. our house could be falling down and they wouldn't care or rush to get things sorted. You tell them things that need sorting out and they don't ever sort it you have to constantly chase them and push them. Always quick to chase payments up if we have ever fallen behind but not quick enough to sort out any problems! Absolute joke.

AmyAshfield · 5 February 2023

★★★★★ 5/5

Trustpilot

Excellent service !

Excellent service throughout the whole process , they did a great job of selling our house!

Chris · 13 February 2024

★★★★★ 5/5

Google

Jackson Grundy are certainly my preferred letting agent to deal with; having rented properties through many of the Daventry based agents, JG have been the most pleasant, friendly, understanding and respectful by far!

Charlotte · 24 October 2022

★★★★★ 1/5

Trustpilot

i have a problem with one of their…

i have a problem with one of their tenants outside lights. Not interested in helping resolve the problem. Took the tenants word for it without investigating it. Blamed another property who's light is no where near us. Jackson Grundy have an awful attitude. I have now spoken to the person who Jackson Grundy have blamed for the light and he is absolutely livid. Looks though he might take this further.

Ian · 2 March 2022

★★★★★ 5/5

Trustpilot

We had an overall good experience with…

We had an overall good experience with Jackson Grundy. Becky did a great job at keeping us informed all the way through the process and doing a lot of chasing to ensure everything kept moving! Even after what felt like 10 calls a day she still had the time to speak with me or drop me an email

Daniel · 29 May 2023