Trusted Agent profile · Daventry
★★★★★
264 reviews across 2 platforms
53-55 High Street, Daventry, NN11 4BQ, NN11 4BQ
Jackson Grundy,'s office in Daventry, at 53-55 High Street, is rated 4.5 out of 5 across 264 reviews on two platforms, including 123 Google reviews rated 4.6.
Every review we hold for the Daventry office, from every platform, shown as written. First names only.
5/5
TrustpilotDuston Jackson Grundy estate agents
I can't praise Duston Jackson Grundy estate agents enough. They have gone the extra mile to get this sale through. Working nonstop. They have been unfailingly cheerful and positive. Absolutely excellent service.
1/5
GoogleThey are not honest. The most horrible agency in Daventry!!!!
We have investigated the circumstances surrounding your review. We believe it relates to a property Jackson Grundy Lettings were advertising on behalf of a landlord on a 'Let Only' basis. As is the case with most properties in the current market, there was significant interest and multiple interested applicants. Unfortunately this means that only one application will be successful and all other parties will be disappointed. We would much rather this not be the case, however we are not able to control supply and demand of property to the market. We sympathise that on this occasion you are disappointed, but we feel that leaving the company a 1 star review due to circumstances outside of its staff's control is unfair and unwarranted. We kindly ask you in the first instance to remove this unwarranted review due to its damaging content. Should you be unprepared to remove the review then we will be forced to take legal advice from our solicitors in relation to Defamation of our company and our staff. We reserve the right to not revert back to you again on the matter ahead of taking further action. For your reference we would like to draw your attention to the recent High Court case of 'Summerfield Browne v Waymouth'.
5/5
GoogleVery happy with the service that Lindsey & Tanya provide
Thank you so much for your kind words and positive rating Estera, and many thanks for entrusting Jackson Grundy with your custom. Best regards, Nick - Jackson Grundy
5/5
GoogleJo of Jackson Grundy was extremely helpful and responded to any queries we had efficiently and effectively.PositiveProfessionalism
Thank you very much for taking the time to leave such positive comments regarding your experience with Jo at our Daventry branch. Your feedback is very much appreciated, as is your custom. Best regards, Nick - Jackson Grundy
5/5
TrustpilotHouse move
Great service through the whole process, always kept in touch, giving you peace of mind everything was going well. Would definitely recommend
1/5
GoogleAsked for information, never got it or reply
I'm very sorry to hear this Julie, and apologise that this was your experience on this occasion. If you still require any further information then we would very much be grateful for the opportunity to make it up to you and provide you with the assistance you should have been given in the first instance. Again, please accept our apologies that we have not provided you with an acceptable level of service on this occasion. You can contact me on headoffice@jacksongrundy.co.uk or 01604 753044 if you are prepared to give us a second opportunity to help. Best regards, Nick - Jackson Grundy
5/5
Googlevery good Lindsey the best
Thank you very much for taking the time to leave such positive comments regarding your experience with Lindsey and the team. Your feedback is very much appreciated, as is your custom. Best regards, Nick - Jackson Grundy
5/5
TrustpilotGreat service!
Becky and Megan have both been so helpful- even after completion they’ve been quick to respond to my emails. Definitely recommend as a first time buyer.
1/5
TrustpilotBad agency
Bad agency, always when I saw new property online for rent they said it’s already taken, but it’s still on rightmove or zoopla
5/5
GoogleIn general I had a good experience when renting from them. Staff is really nice and professional
Thank you very much for taking the time to review your experience so positively. Best regards, Jackson Grundy
5/5
TrustpilotA class apart!
Richard P & Teresa at the JG Daventry branch are a class apart. They went the extra mile to help us get to completion day, and have been nothing but brilliant to deal with our purchase. Thanks guys, you are amazing!
1/5
TrustpilotJackson Grundy is a horrible estate…
Jackson Grundy is a horrible estate agent - Katy Clayton and does not know how to talk to clients, just for their commission they will miss communicating - please don't use them at all they are worthless - time waster
5/5
TrustpilotThank you to the letting team
Thank you to the letting team. My enquiry reference renting was dealt with in a most professional and friendly manner by the lady i spoke to.I would highly recommend this company to anyone wishing to rent.
5/5
GoogleI would have no hesitation in recommending these lovely people to manage my property. The have literally gone well above the call of duty in making sure both parties are happy. Looking forward to future dealings with them. ☺
5/5
TrustpilotVery professional
Very professional, efficient and helpful through the whole purchasing process.
5/5
TrustpilotI had a very pleasant experience with
I had a very pleasant experience with this estate agent when buying my first home. Very happy with the service provided.
5/5
GoogleI have had excellent service while selling my friends bungalow. nothing was any trouble to them to help. Solicitor they use was excellent as well.
4/5
GoogleInteresting.
Thank you for taking the time to leave a review. We appreciate your feedback and would welcome any further thoughts you would like to share. Please feel free to get in touch if there is anything we can assist with in the future.
5/5
GoogleNever ever had any problems with agents or company. As tenant I'm very happy. Great communication and agents who cares. Can recommend.
5/5
GoogleNever ever had any problems with agents or company. As tenant I'm very happy. Great communication and agents who cares. Can recommend.
1/5
GoogleRating only, no written review.
We take all feedback seriously and are sorry to hear that you were not happy with the service you received. We would like to understand what happened so we can help. Please contact us at headoffice@jacksongrundy.co.uk so we can resolve any issues.
5/5
GoogleRating only, no written review.
Thank you so much for your 5 star rating Sophie
4/5
GoogleRating only, no written review.
Thank you very much for your rating. Kind regards, Alex - Jackson Grundy
5/5
GoogleRating only, no written review.
Thank you very much for leaving such a positive rating of your experience. Best regards, Nick - Jackson Grundy
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
