Trusted Agent profile · Daventry
★★★★★
265 reviews across 2 platforms
53-55 High Street, Daventry, NN11 4BQ, NN11 4BQ
Jackson Grundy,'s office in Daventry, at 53-55 High Street, is rated 4.5 out of 5 across 265 reviews on two platforms, including 123 Google reviews rated 4.6.
Tell us what you need and we'll put you in touch. Jackson Grundy, Daventry hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Daventry.
Every review we hold for the Daventry office, from every platform, shown as written. First names only.
5/5
GoogleBrilliant team, quick and helpful responses.
Thank you so much for your review. We're delighted to hear that you had a positive experience with us and that our team could support you throughout the process. Kind regards, Alex - Jackson Grundy
5/5
Trustpilothighly recommended
Louise from Jackson Grundy Financial services was fantastic and really helped us with our mortgage and insurance needs. Highly recommended
Thank you so much for your wonderful feedback! We're thrilled to hear that Louise was able to help. If you need anything else in the future, don't hesitate to reach out!
5/5
TrustpilotExtremely professional
Extremely professional, they have your best interests at heart .Kiefer was fantastic and so professional. We would highly recommend Jackson and Grundy .
5/5
GoogleI have been renting with Jackson Grundy for 15 months. The team are extremely helpful & friendly , if there have been any problems they’ve been dealt with professionally & quickly. I can highly recommend them, I’ve had no issues all the time I’ve been here …
Thank you so much for your kind words and positive rating Donna, and many thanks for entrusting Jackson Grundy with your custom. Best regards, Nick - Jackson Grundy
5/5
TrustpilotJust simply the best service
Just simply the best service. Very kind, supportive and understanding staff.
Thank you so much for your kind words, Irma! We're so pleased to hear you had a positive experience with us, despite the challenges along the way. Our team is always here to offer support, and we’re grateful for your trust and recommendation. Wishing you all the best, and thank you again! 😊
5/5
TrustpilotBecky and her team are amazing!
Becky and her team are amazing, they responded swiftly and help us so much during the entire process. Professional and nice.
5/5
TrustpilotTanya was absolutely lovely from…
Tanya was absolutely lovely from viewing to moving in. We are very happy in our new home
5/5
GoogleWe have used Jackson Grundy in Daventry for many years to manage our rental property. We have always found the staff to be friendly and efficient, and very professional in their dealings with us and our tenants. We cannot recommend them highly enough!
Thank you so much for all your kind words and positive rating, and many thanks for entrusting Jackson Grundy with your custom. Best regards, Nick - Jackson Grundy
5/5
TrustpilotEfficient and Approachable
Becky at Jackson Grundy was friendly, helpful and very efficient. She made the whole process easier and was always at the end of the phone for advice.
Thank you for your kind words! We’re glad to hear that Becky was able to make the process easier and provided helpful support throughout. If you need anything else, feel free to reach out. Thanks again for choosing Jackson Grundy!
1/5
TrustpilotAwful estate agents
Awful estate agents - AVIOD AT ALL COSTS. Waste of time and no respect for wasting buyers money. After showing us around a property which we loved we placed an offer and it was accepted and we were told the property was off the market. They continued to show people round and take offers on the property to come back a week later to tell us our offer was no longer high enough. In this time, we had instructed solicitors and spent money which we could not get back. Waste of time - will not be using them again for either selling or buying a property as not integrity at all.
1/5
TrustpilotAbsolutely awful bunch of liars
Absolutely awful bunch of liars. Went for a viewing arrived 15 mins before time could not locate, called the office who said they would call the person doing the viewing so that they would call me this did not happen managed to finally locate the property no one was there called the agent who said the agent had given me a call and she had now left to go to another viewing. Outright lies. DO NOT USE THIS AGENCY.
5/5
TrustpilotFast service and the team member are…
The service was efficient, and the team members were exceptionally helpful.
Thank you for your feedback! We're thrilled to hear that you found our service efficient. Kind regards, Alex - Jackson Grundy
2/5
TrustpilotPoor experience. Would not recommend.
We rented a property for 2 years from Jackson Grundy Daventry. In that time we had many maintenance issues with the house such as the hob tripping out the electricity, the fencing panels coming loose, the conservatory roof leaking and the shower leaking through the ceiling and into the kitchen. We reported all these issues but they would always take a long time to get back to us and to actually get someone out to look at the issues. We ended up giving up complaining about the leaking shower before we left the house as they still hadn't fixed it in 8 months.
2/5
TrustpilotWe used the Duston Jackson and Grundy…
We used the Duston Jackson and Grundy to sell our house and I wish I didn’t have to pay them all the money as they didn’t deserve all of it . 1. Yes they did get a lot of people through the door through Covid , but had to wait a while for any fed back . 2. I actually ended up showing the person round and I sold my own house in the End as they couldn’t fit the lady in with the time she wanted it so I showed her round .3. I didn’t get any communication back from them only if I chased or when the buyer was asking them to contacted me .4. They never emailed to say we exchanged another Estae agent company did that , It took them 2 days that’s only because I spoke to them first I won’t be using the Duston office again they didn’t deserve the money
5/5
GoogleJackson Grundy were fantastic from the moment they new my requirements of property. From viewing to moving in the communication and arrangements were swift and very professional with the whole process taking less than a week to get the keys. Fantastic Letting service which I would 100% recommend.PositiveResponsiveness, Quality, Professionalism, Value
Thank you very much for your review Paul, it's great to hear you are pleased with your experience. Many thanks for you custom. Best regards, Nick - Jackson Grundy
4/5
GoogleLovely atmosphere. Very nice staff. Sunday lunch good.
Thank you so much for your positive review Geraldine. You may have the wrong place in this case as we are an estate agents (not serving Sunday lunch) Kind regards, Alex @ Jackson Grundy
1/5
GoogleWalked in looking to buy a house, they took no interest in me whatsoever as they said they were busy and heading out, walked out. Won’t be back except to call them for a free valuation on my house when I come to sell knowing I won’t sell through them.
If this was a genuine experience (and I have no reason to think otherwise) then I am very sorry it happened. This is not acceptable customer service and I will be investigating thoroughly with the branch in question. I can only assure you that it was a highly unusual incident as indicated by the vast majority of customer feedback...yet I accept that doesn't help you now. Please accept our apologies. Best regards, Nick - Jackson Grundy
5/5
GoogleI have used Jackson and Grundy to let my house for the last 6 years and the service has been excellent. I would recommend. A special thank you for Lindsey and Tanya for your professionalism and quick responses.
Thank you so much for leaving such a positive review and rating of your experience Michelle, it is very much appreciated...as is your custom. Best regards, Nick - Jackson Grundy
5/5
GoogleGreat support trough the whole process. Recomend
Thank you for your kind words. We're thrilled Rhys and the team have been able to support you throughout the process. Kind regards Alex - Jackson Grundy
5/5
TrustpilotJackson Grundy was the estate agent…
Jackson Grundy was the estate agent selling to me so not my actual estate agent but I found the communication especially from becky toone a great reassurance and help to me especially through the stressful times. I knew if I emailed I would receive a quick reply from her which was really helpful. Her enthusiasm shone through and made the process easier.
5/5
TrustpilotGreat from start to finish fantastic…
Great from start to finish fantastic company to deal with
Thank you so much for your great review, it is much appreciated.
1/5
TrustpilotThey will scam you out of your security…
They will scam you out of your security deposit. I have never before had any letting agency take more than an £80 charge for either cleaning or damages in over 10 years of letting and JG tried to take over half of our security deposit for; a burn in the carpet (which you can’t even see in the pictures), a few spots of mismatched paint on the walls and cleaning due to water spots on the stove! It took months to negotiate the charges down to just a couple of hundred pounds! Do not let from them if you have an option. It’s not worth it! We will never use them again.
5/5
GoogleFantastic service from start to finish whilst selling my property with Jackson Grundy, I never had to chase a thing. I also purchased the property with them many years ago and rented it through them as well. Always polite, professional and extremely efficient even during Covid-19! Definitely recommended.
Thank you very much for taking the time to leave such a positive review of your experience, and many thanks for your custom. Best regards, Jackson Grundy
5/5
TrustpilotAmazing agency.
Amazing agency.I am renting a house with Jackson Grundy for 3 years already. Never had any issues with them, whenever we need something i can easily get in touch with them, if i need to agree something with the landlord they come back to me shortly with an answer. I am not really a person who writes reviews but i have decide to do it as a good experience has to be shared as well. I am in touch always with Tracey Porter and i love the way she is doing her job. I would like to thank her for the beautiful experience that i am having,
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Jackson Grundy, Daventry hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Daventry.
