Trusted Agent profile · West Northamptonshire
★★★★★
262 reviews across 2 platforms
53-55 High Street, Daventry, NN11 4BQ, West Northamptonshire, NN11 4BQ
Jackson Grundy, Daventry's office in West Northamptonshire, at 53-55 High Street, is rated 4.5 out of 5 across 262 reviews on two platforms, including 123 Google reviews rated 4.6.
Every review we hold for the West Northamptonshire office, from every platform, shown as written. First names only.
5/5
TrustpilotJackson Grundy team at the Duston branch.
The Jackson Grundy team at the Duston branch were all very helpful through possibly the most stressful thing, i.e. property sales. Megan, Chris and especially Becky were great. After losing our first purchaser, another was found immediately and with a lot of help from Becky, finalised at last. Cannot reccommend enough, Thank you, Denis & Leigh.
5/5
TrustpilotOpen lines of communication throughout…
Open lines of communication throughout all stages of the house buying/selling phase. Some very difficult obstacles (presented by solicitors) were well navigated by the team at Jackson Grundy. In a process where understanding communication is critical - especially if circumstances are delicate, then i cant fault JG. Thank you.
Thank you so much for sharing your experience! We're glad we could provide open communication and help navigate the challenging moments along the way. Understanding and supporting our clients is our top priority, we appreciate your trust in us!
3/5
GoogleHad a wonderful experience when viewing the home but have had issues since moving in, such as lack of communication and swiftness for resolving issues/request. This has disappointed us as we have read great reviews about Tanya but I am still yet to receive an appointment for fixing the property, following the instigation in October and waiting on an answer from a request, made a month ago - of which I have had to chase due to no updates from the agency, even after Tanya gave us initial reassurance. If this could be resolved easier on the phone please give me a call as you will have my personal details.
We are sorry to hear that you have been disappointed by aspects of our service. I have been in contact with Tanya and she assures me she has been doing all she can to assist you, however often certain decisions in relation to a property are at the landlord's discretion and outside of our influence....but I certainly apologise if you feel that communication has not been up to scratch. I do hope your experience improves and can get back to what was initially a positive impression. Best regards, Nick - Jackson Grundy
5/5
TrustpilotFirst class service with recent house sale 🌟🌟🌟🌟🌟
We have recently sold Mums property through Jackson Grundy Duston Branch.It has been a difficult & emotional time for my Sister & I for many different reasons, one being the distance I live from Northampton..The team at JG have been amazing, Supportive compassionate, professional, keeping us informed every step of the way..Special shout out for Becky & MeganThank you all..Shayle Barlow
Thank you for your message, Shayle. We’re so glad to hear that Becky, Megan, and the team were able to support you and your sister. It’s wonderful to know that their compassion and professionalism made a difference. If you need anything else, we’re always here to help. Thank you for choosing us and for your kind words!
5/5
GoogleHighly recommend Jackson Grundy Letting Agents. They have managed my properties professionally and cheerfully for the past 4 years. Keeping up with legislation and regulations and finding tradesmen when things need doing can be very demanding. I can rely on Jackson Grundy to make sure that my tenants are well looked after in homes that are fully compliant with building regulations and health and safety regulations.
Thank you very much for taking the time to leave such positive comments regarding your experience with the team. Your feedback is very much appreciated, as is your custom. Best regards, Nick - Jackson Grundy
5/5
GoogleLindsey made the process of letting out our property hassle free. Lindsey was very helpful, always returned calls and acted in a very professional manner at all times.
Thank you very much for taking the time to leave such positive comments regarding your experience with Lindsey and the team. Your feedback is very much appreciated, as is your custom. Best regards, Nick - Jackson Grundy
5/5
GoogleWhen you make the brave decision to invest in property for letting the first and most important things you need are solid top-class support and information to base your next moves on; this is exactly what we received when we met with Lindsey at JG in Daventry. We now know exactly what we need to do next and make our property ready for Lindsey to handle all the letting requirements. "Thank you, you are a star!"
Thank you very much for taking the time to leave such positive comments regarding your experience with Lindsey and the team. Your feedback is very much appreciated, as is your custom. Best regards, Nick - Jackson Grundy
5/5
GoogleA Friendly and professional service from the whole team at Jackson Grundy and I have used their services for buying, selling and rentals. Highly recommend Michael Lakey
Thank you very much for taking the time to leave such positive comments regarding your experience Michael. Your feedback is very much appreciated, as is your custom. Best regards, Nick - Jackson Grundy
5/5
GoogleLindsey and the Team at Jackson Grundy Lettings provide a professional, knowledgeable and efficient service. Understanding of client need and communication with the client is key to the success of their professional relationships; this applies to both the landlord and the tenant. This fosters positive and proactive management of a tenancy from beginning to end. I am very happy with the service that I have received from them and cannot recommend them highly enough.
Thank you very much for taking the time to leave such positive comments regarding your experience with the team. Your feedback is very much appreciated, as is your custom. Best regards, Nick - Jackson Grundy
5/5
GoogleHave worked with Lindsey at Jackson Grundy for quite sometime now. Always efficient, friendly and supportive. A great attribute and service with a smile. THank you
Thank you so much for your kind words Sue, and many thanks for entrusting Jackson Grundy with your custom. Best regards, Nick - Jackson Grundy
5/5
TrustpilotBecky in the Duston branch was amazing…
Becky in the Duston branch was amazing 🤩 My mum found it very difficult to sell our family home but she was there every step of the way Amazing team.
Thank you so much for your lovely review. We’re really pleased to hear that Becky and the Duston team were able to support your mum through the move. Wishing you and your mum all the best for the future, and thank you again for choosing Jackson Grundy.
5/5
TrustpilotHighly recommended
I signed with Jackson Grundy Abington branch after a negative experience with another local agent and the service I received from them from start to finish was excellent. They sold my house very quickly and resold again quickly when the sale fell through. After sales care and communication was excellent and I would highly recommend them.
Thank you for your wonderful review! We’re delighted to hear that your experience with our Abington branch was so positive and that we were able to handle the sale and resale efficiently. Your recommendation means a lot to us. If you need any further assistance, don’t hesitate to reach out. Thanks again for choosing Jackson Grundy!
5/5
GoogleIf you are looking for an estate agent Jackson Grundy are the best ! We cannot thank them enough for all their help and support after we relocated from Northumberland . A special thankyou to Tanya and Lindsey. Amazing service 😊 …
Thank you so much for your kind words Debbie. We’re thrilled to hear that you had such a positive experience with Jackson Grundy. Tanya and Lindsey will be delighted to know their efforts made a difference. If you ever need anything else, please don’t hesitate to reach out. Best wishes in your new home! 😊 …
5/5
GoogleEllie was lovely to us and helped us on our property search.
Thank you for your positive feedback regarding your experience with Ellie and the team. Best regards, Nick - Jackson Grundy
5/5
TrustpilotMy wife and I have just relocated to…
My wife and I have just relocated to the area for work and unlike a previous review we found Katy to be very professional, attentive and easy to work with.We are so happy with the home we now have and the moving in process was also aided by Katy and her team.Thanks Katy as promised spreading the word for you.Keep up the great work.
5/5
TrustpilotBest agency
We would like to express our sincere gratitude for your invaluable assistance in purchasing our new home. The entire process was smooth and professional, and we truly appreciate your dedication and expertise.
Thank you so much for your heartfelt feedback. We’re delighted to hear that your home-buying journey was smooth and that our team, especially Natalie, was able to provide the support and guidance you needed. Wishing you all the happiness in your new home. If you ever need anything in the future, we’d be more than happy to help. Kind regards, Alex - Jackson Grundy
5/5
TrustpilotVery professional estate agents
From our initial viewing through to our exchange of contracts, both Megan and Becky were very helpful, thorough and professional. Having gone through several house purchases/sales, this is the best experience I've had of an estate agent. Thank you to both of you.
5/5
TrustpilotAmazing!!
Louise and colleagues were amazing at supporting my mortgage getting me joy only the right deal but ensuring that over the coming weeks nothing better was coming up. The service was amazing and I was kept informed through all stages. Highly recommended!
Thank you for your great feedback. Great to hear that Louise and the team could help you secure the right mortgage deal and keep you informed throughout. If you ever need anything in the future, don't hesitate to reach out, we're always here to help.
5/5
GoogleProfessional and helpful. All went smooth and effortless. Highly recommended
Thank you very much for taking the time to leave such positive comments regarding your experience with the team. Your feedback is very much appreciated, as is your custom. Best regards, Nick - Jackson Grundy
5/5
TrustpilotGreat family run estate agency
Great family run estate agency. We used the Duston branch for sale and purchase. The team including Chris & Megan were very supportive and highly professional. Special mention for Becky, nothing was too much trouble, the best chaser/administrator in the business. Thanks team!
5/5
GoogleI wanted to take a few minutes to just thank the manager of Jackson Grundy in Daventry. Lyndsey, thank you for your exceptional service, within the five years of being your customers, you have helped guide us and worked your magic with the properties which we have lived in. You are a true professional, you have helped us effortlessly with all the quireies we have asked you. It's individuals like yourself which allow companies such as Jackson grundy to rise and succeed. I really do hope this review is seen and you receive some recognition or even a reward for all your hard work and dedication. Thank you for just being you. Kind regards Ol & LawsPositiveResponsiveness, Quality, Professionalism, Value
Thank you for providing this lovely review and rating of your experience with Jackson Grundy, and specifically Lindsey Hancock. Please be assured that Lindsey's dedication is very much recognised and appreciated. I have also passed your comments on to our Managing Director. Many thanks and best regards, Nick - Jackson Grundy
5/5
GoogleBoth the sales and letting process at Jackson Grundy is of the highest standard. Lindsay, who runs the lettings aspect is clear in communication, professional and extremely helpful with both tenants and landlords to ensure everyone in the process is satisfied and looked after. On the sales side, I have had experience with Ricky and Jo, both of whom are passionate, enthusiastic and professional. Always trying to keep you in the loop and communicating throughout the whole process. What is normally a stressful event is kept to a minimal worry due to the hard work these two do behind the scenes for you. Cannot recommend either service by Jackson Grundy in Daventry enoughPositiveResponsiveness, Quality, Professionalism, Value
Thank you very much for your kind and encouraging review, we're delighted to hear you have been so pleased with the service you have received from Lindsey, Ricky and Jo. Many thanks for your custom. Best regards, Nick - Jackson Grundy
5/5
GoogleRicky and Jo at Daventry both provided an excellent service when selling our home for us. We were selling in a difficult period for house sales, and had found our dream home which added pressure to sell! Ricky and Jo were professional and clear in communication whilst joining our joy when we sold with genuine happiness. The after sale process was again faultless, meaning a quick transaction and regular updates. We have now used Jackson Grundy to sell our last two houses, and if we ever move again it will be Jackson Grundy we go to for help. Friendly staff, competitive rates, genuine care. Cannot recommend them highly enough.
Thank you for taking the time to leave such a wonderful review Rhiannon. It's great to hear you have been so happy with your experiences and many thanks for your repeated custom. Best regards, Nick - Jackson Grundy
5/5
GoogleThank you Lindsey, Tanya and Team... 😍😍😍 …
Thank you so much for leaving such a positive review and rating of your experience, it is very much appreciated. Best regards, Nick - Jackson Grundy
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