5/5
GoogleAhmreen, Amelia and Emily could not have been more helpful and understanding through my house-buying experience. This was especially valuable as a first-time buyer.
Trusted Agent profile · West Midlands
Dixons West Midlands reviews
★★★★★
112 reviews across 1 platform
59 Alcester Road South, Birmingham, West Midlands, B14 7JG
Dixons's office in West Midlands, at 59 Alcester Road South, is rated 4.6 out of 5 across 112 reviews on 1 platform, including 112 Google reviews rated 4.6.
Reviews
Every review we hold for the West Midlands office, from every platform, shown as written. First names only.
Google1/5
GoogleDisappointing service and lack of communication, they do not bother to call back and let you owners know that buyers have withdrawn. Emailed and called many times to get an update and finally right person picked up the phone hence would not recommend them for selling in Kingsheath.
Agent replied · 11 June 2024
Hi Naeem, I am sorry to hear that you feel disappointed with the service you have received. So we can look further into this for you, please contact us at review@countrywide.co.uk, if you wish. Kind regards, Emma.
1/5
GoogleI made several calls over a period of a week to make local enquiries, however on each occasion it went to voicemail after ringing out. Today, the phone was answered by someone called Jake and after a brief conversation the phone call was terminated. I called back immediately but no response, not sure if this is a reflection on the service or modern day tech. No skin off my nose!!!
5/5
GoogleGreat service from Ian to get our mortgage, made the process straight forward and easy.
Agent replied · 11 June 2024
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleThis is for monika who gave us brilliant advise and help us sort out mortgage without any stress and she was always available for us if we have any questions. Highly recommended.
Agent replied · 11 June 2024
Thanks Fahad for the wonderful 5* review and recommendation! It's great to see that the Dixons team once again provided a excellent service. Best wishes, Lucy.
5/5
GoogleAlex not only found me the best possible deal, he was supportive throughout the entire process (and beyond,) even assisting greatly with liasion with the Lender, and both parties solicitors. Highly recommended.
Agent replied · 11 June 2024
It is great to read another fantastic review and recommendation for Alex and the entire team at Dixons in the Kings Heath branch. The team are passionate about estate agency and work hard to ensure that each and every customer is supported throughout the entire process. Thank you so much
5/5
GoogleDejan has a wealth of knowledge and experience as an estate agent which brings reassurance at every stage of sale/buying process.Would highly recommend.
Agent replied · 11 June 2024
Hi Paul. Thanks for the wonderful 5* review and recommendation! It's great to see that the Dixons team once again provided a professional, polite and friendly service. Best wishes, Amy
5/5
GoogleMonika thank very much for your support. words can not describe how thankful I am for helping my dream to own a house to become true.
Agent replied · 11 June 2024
Hello Elizabeth, thank you for leaving this wonderful 5 star feedback for Monika and the team at Dixons in Kings Heath. Congratulations on your purchase, best wishes in your new home! Kind regards, Maryjane.
5/5
GoogleExcellent service from monika hajkova from dixons. Throughout the whole process she was very helpful from the start till completion. Thank you.
Agent replied · 11 June 2024
Thank you Bushra for your wonderful 5* review of Monika and the team at Dixons in Kings Heath. I am really pleased to read that you found Monika in particular, very helpful and that the service you received on the whole was excellent. Kind regards and best wishes, Scott.
5/5
GoogleVery friendly and helpful team.
Agent replied · 11 June 2024
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
4/5
GoogleGreat service, very helpful and friendly with advice
Agent replied · 11 June 2024
Many thanks Penny for the great review. Best wishes, Lucy
4/5
GoogleMonika helped me and was fantastic, very efficient and helpful
Agent replied · 11 June 2024
Thank you for the review Shanequa. Glad Monika was able to help. Kind Regards, Sarah
5/5
GoogleBrought my first house with Abi and Annie at Dixons - made the whole process so easy for someone who doesnt know what their doing! And Pam the mortgage lady helped me save some money too! Thank you all so much. Ross
5/5
GoogleComprehensive and professional service from Alex through the whole remortgaging process. Would definitely recommend using.
5/5
GoogleRating only, no written review.
Agent replied · 11 June 2024
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied · 11 June 2024
Thank you for the five-star review. Kind regards, Donna.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Dixons West Midlands
How many reviews does Dixons West Midlands have?
Dixons's West Midlands office has 112 reviews across 1 platform: 112 on Google.
What is Dixons West Midlands's rating?
Dixons West Midlands is rated 4.6 out of 5 across all 112 reviews, and 4.6 out of 5 on Google from 112 reviews.
Where is Dixons's West Midlands office?
Dixons West Midlands, 59 Alcester Road South, Birmingham, West Midlands, B14 7JG.
