Dixons West Midlands reviews

★★★★★ 5/5

Google

Ian walker is a very professional broker who is the best in the business. Great at looking after us. During the inflation time still try his best find us the lowest interest.and he always reply the phone and email in timely manner help us to solve the problem .if anyone need a excellent broker.i won’t hesitate to recommend him to everyone. Great guy.

Steven · 14 February 2024

★★★★★ 5/5

Google

Stacey was lovely. She provided me with all the information I needed and made me feel at ease, a very positive experience. Thanks Stacey!

J · 14 June 2023

★★★★★ 5/5

Google

Many thanks to Dal Bains (my property manager) for being so efficient when sorting my heating out in my flat. Within 2 days of me reporting the issue I had new heaters installed.PositiveResponsiveness, Professionalism

Sam · 14 June 2022

★★★★★ 5/5

Google

Highly professional and responsive service. I had a great experience in renting a house for family. Special thanks to Lauren who helped in getting a quick access to accommodate for urgency. Highly recommended!PositiveResponsiveness, Professionalism

Atif · 14 June 2022

★★★★★ 5/5

Google

Excellent customer service - Amy and Darnish were very proactive and efficient. Letting process was very smooth.

Tom · 16 November 2023

★★★★★ 5/5

Google

Amazing service from Dal, he is very reassuring with any issues I have with my property. With out recent issue.. Dal was very quick on sorting this out within hours of the report.

Hannah · 14 June 2022

★★★★★ 5/5

Google

Ian was very helpful and informative, and supported us at every step of the process. Couldn't recommend more

Paige · 17 October 2023

★★★★★ 1/5

Google

Not a great service overall. Unresponsive and terrible communication really describes it. Experience started off well but after viewing it was impossible to get hold of someone or even put an offer down. There doesn't seem to be anyone in the office, so the phone just rings. Must have made 60-70+ calls to Dixons just trying to speak someone. Pretty ridiculous and a waste of time. Counteracted with excuses like the systems went down for the whole weekend so they could not communicate. Countless calls, emails, and even texts to the sales agent(Daniel Hearden) that were ignored. Its pretty frustrating trying to close a deal because the communication is just not there from the offset. Anyway, once Dixons knew that the transaction and the business could not go through them there was an immediate communication shut down. 3 weeks of back and forth to be flogged back to the auctioneer. Not an estate agent that I will be dealing with again. For anyone looking to sell through Dixons just know potential buyers will have a terrible experience just trying to get through to them! Dont usually leave too many reviews but dealing with Dixons has just been one massive waste of time. Had much better experiences with Xact or Smart Homes.

Shyam · 14 June 2022

★★★★★ 5/5

Google

I have just purchased a house through Dixsons From our first viewing to exchange of contracts Faye Bottle has been outstanding keeping us informed of everything as we went along,She is such an asset to the team,Thank you Faye you are brilliant at your job

Terence · 15 June 2019

★★★★★ 5/5

Google

Had a really good viewing with Jess and she’s really helped with my property search

Suleiman · 22 October 2025

★★★★★ 5/5

Google

Darnish and Amy were super helpful and friendlt with everything! Would reccomend to everyone!

Marzena · 16 December 2023

★★★★★ 1/5

Google

When to view a flat with them and was told its a refundable deposit so that they can check if I'm eligible to move in but then I got a call saying I wasn't eligible as I dont earn enough but then no one has returned my deposit and the lady who's name is penny has been ignoring my emails

Hellohi · 15 January 2024

★★★★★ 1/5

Google

When to view a flat with them and was told its a refundable deposit so that they can check if I'm eligible to move in but then I got a call saying I wasn't eligible as I dont earn enough but then no one has returned my deposit and the lady who's name is penny has been ignoring my emails

S · 12 January 2024

★★★★★ 5/5

Google

Absolutely brilliant!! Faye was amazing from the start. She went out of her way to get us a same day second viewing and kept in touch throughout the whole process to make sure everything was going well. Thank you very much!!!

Alex · 14 June 2020

★★★★★ 5/5

Google

Great agents!!!! Sold our house in less than a week, great communication! Using them for our mortgage also and Adam has been extremely helpful and provided us with great advice!PositiveResponsiveness, Quality, Professionalism, Value

Kat · 12 January 2022

★★★★★ 5/5

Google

Thanks to Lauren and Mia for helping me find a property to rent, they were both very helpful. Having rented via Dixon’s for the past year I had no issues at all (thanks to Lauren for showing me that property).

Luke · 14 June 2020

★★★★★ 1/5

Google

Very poor service, we wanted to buy the property , never had proper coordination, never pick up the calls or reply to the mortgage , we nearly lost 6 months and countrywide said they are not going to do application where they have already charged £549 up front. Never use this estate agent or their mortgage advisor ... you will simply loose your fees and time. They will never get you the property but give you frustration...NegativeQuality

Raj · 14 June 2022

★★★★★ 5/5

Google

The whole team at Dixons are brilliant! They are so helpful and reassuring throughout the whole process of purchasing a house with them. Chloe and Richard especially stood out to me they really take pride in their work, they are very professional and cannot do enough for you!

Callow · 28 July 2024

★★★★★ 5/5

Google

Darnish and Amy were amazing with everything. Thank you for everything

Kinga · 16 December 2023

★★★★★ 5/5

Google

Alex from Countrywide was absolutely brilliant at explaining all of our options and procedures. The service from start to finish has been incredible, making us feel supported and informed all the way through. Fully recommend getting in touch and asking for his help!

Jon · 15 June 2018

★★★★★ 5/5

Google

Thanks Dal from PMC, Warwick for supporting us with our issues. You have been efficient, fast and helpful. Your dedication and commitment towards your work is amazing:)PositiveResponsiveness, Professionalism

Suzanaaziz · 14 June 2022

★★★★★ 5/5

Google

Dixons solihull were great agents compared to others i dealt with, checking in every now and again during the whole purchase process and even gave a nice treat on completion. Jess and Kate handled the whole purchase process wonderfully.

Mohamed · 3 December 2024

★★★★★ 1/5

Google

Have been without hot water for 5 days now, still no date to have it fixed in sight. They’re not bothered at all. Don’t think they realise how important hot water is 😡 the landlords have given the go ahead on the work, so isn’t their fault. This letting company don’t care aboht their tenants and will be making it known. …

Tori · 17 September 2023

★★★★★ 5/5

Google

I had the pleasure of having Ian as my mortgage broker. He was very knowledgeable about what products would be available for me and thorough in looking through the paperwork and helping me push my purchase through. When my mortgage offer was expiring he was able to get it extended for me. Truly grateful for your help Ian.

Matthew · 16 November 2023