Trusted Agent profile · West Midlands
★★★★★
350 reviews across 1 platform
848 Bristol Road, Selly Oak, Birmingham, West Midlands, B29 6HW
Dixons's office in West Midlands, at 848 Bristol Road, is rated 4.7 out of 5 across 350 reviews on 1 platform, including 350 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Dixons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the West Midlands office, from every platform, shown as written. First names only.
5/5
GoogleHighly professional and lovely friendly staff especially the lettings negotiator Tayla Mansel very polite and informative. And very easy to talk to you
Dawn Page thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
GoogleHighly professional and personable staff who helped my purchase my first home. They were always on hand to answer any queries and ensured the process was completed efficiently, Highly recommend
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleI am really happy with the help I received from the staff and they are all very friendly and helpful.
Many thanks for the fantastic 5* review Ajmal. Kind regards, Lucy, Customer Relations.
5/5
GoogleGood service from Tayla on the lettings team. I would recommend her again and again
Many thanks Kabir for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
4/5
GoogleHad a property viewing with David, who was incredibly helpful, honest, knowledgable and was very professional in mediating between myself and the landlord. My partner and I can't thank him enough for his efforts (:
Thank you for your lovely review. Best wishes, Lucy, Customer Relations.
5/5
GoogleMassive Thankyou to tayla and Teliah for helping the process of my moving go so smoothly, both went above and beyond to help! Highly appreciated and would definitely recommend.
It is wonderful to read your kind words and comments! Thank you for the 5* review! - Best Wishes, Scott @ Customer Care.
5/5
GoogleCompletely understanding of very busy work schedule and slow replies and form filling. Once we'd managed to get everything filled and replied, the move was sorted immediately and smoothly.
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleExcellent customer service from Tayla, she went above and beyond to help me and was very polite, definitely would recommend this shop to all.
It’s really lovely Ravski to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
5/5
GoogleThe team at Dixons Selly Oak are fantastic. We've just completed a sale & purchase and I can honestly say they kept us informed at every stage of the proceedings with courteous professionalism. I wouldn't hesitate in recommending them for your next property venture.
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleThank you both tayla and Caitlin you both been amazing really made everything go smoothly
Thank you for taking the time to leave us this great 5* review Alison. Kind regards, Lucy, Customer Relations.
5/5
GoogleI am happy to business with them Quick response and staffs are very kind.
Thanks for the wonderful 5* review Kim Chi! Best wishes, Lucy, Customer Relations.
5/5
GoogleWonderful experience, lovely staffs and always ready to help.
Thank you for taking the time to leave us this amazing 5* review Joy. Kind regards Lucy, Customer Relations.
5/5
GoogleI would like to say a very big thank you to the wonderfull team in Selly Oak. The process was handled very professionally and swiftly by Emelia, Barry and Claire. Rosemary
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleVery welcoming and polite, the viewing agent was on point and on time. Although the house wasn’t for me I have to say the agency was quite good. Definitely will recommend.
Wonderful to read your 5* review and thank you for taking the time to leave our local team such brilliant comments! - Kind Regards, Scott @ Customer Care
5/5
GoogleI would definitely recommend Dixons Selly Oak. Very supportive, individual service from Teliah. Thanks for always findng me the perfect tenant.
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
5/5
GoogleHad a lovely experience with Riegan at this Dixon’s branch. No question was too much. She went above and beyond, including facilitating my dog being allowed in the tenancy. Extremely professional and patient, a skill that sometimes other estate agencies lack!
Thank you for your wonderful 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleTaylor helped us find our dream home 🏡 nothing was to much 🥰 …
Hi Denise, we're thrilled to hear that Taylor helped you find your dream home! Thank you for sharing your positive experience with us. 🏡🥰 Best wishes, Lucy, Customer Relations. …
5/5
GoogleCalled Dixons when I needed advise and guidance, Daniella answered the phone and was extremely helpful and gave great service, would highly recommend!
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations
5/5
GoogleWas shown a property by Ryan he was lovely and explained everything in detail. Good communication.
5/5
GoogleMet tayla at the property great knowledge and really understood what I needed really nice woman Thankyou for your help
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleIT IS A GOOD TEAM. DO THINGS IN A PROFESSIONAL AND RESPONSIBLE MANNER. THE GOOD THING I REALLY APPRECIATED WAS THAT THEY NEVER CAME LATE ON ALL THE VIEWINGS.
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleI was shown around a property by Georgia that really caught my eye. Since then I have gone through Dixon's for everything and the process has been incredibly easy with all my questions being answered quickly and any issues or difficulties being swiftly resolved. Would absolutely recommend to people!
Thank you for taking the time to leave your 5* review! I will make sure your kind words are forwarded to our local team. Best wishes, Scott
1/5
GoogleThis agency is very bad deal they were cancelled last minute my two appointments I waited my two days and never go with this agent again 👎🏼👎🏼👎🏼👎🏼 …
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
5/5
GoogleI been looking to buy my first home and met Nick Shaw in the process. He is been really helpful , friendly and professional . highly recommended.
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dixons, Birmingham won Gold.
