Trusted Agent profile · Birmingham

Dixons Birmingham reviews

★★★★★ Excellent

406 reviews across 1 platform

848 Bristol Road, Selly Oak, Birmingham, B29 6HW

Dixons's office in Birmingham, at 848 Bristol Road, is rated 4.7 out of 5 across 406 reviews on 1 platform, including 406 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards.

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4.7 / 5

406

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dixons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Birmingham office, from every platform, shown as written. First names only.

5/5

Google

Claire, Barry and Amelia were excellent - seamless process for buying my first home :)

Manish · 17 October 2023

Agent replied · 13 June 2024

Thanks for the wonderful 5* review and thanks for your kind words! Best wishes, Lucy, Customer Relations.

5/5

Google

We dealt with Paul Goncalves for our mortgage who has been extremely personable and made the whole process stress free. Tulsa also helped alot with avice regarding properties, even the one we were purchasing through another estate agent.I highly recommend the selly oak team.

Bumblebee · 15 June 2018

Agent replied · 13 June 2024

Thank you Vanina for such a fantastic 5 star review for the Selly Oak branch of Dixons Estate Agents. I'm pleased to see that you benefited from the passionate and personal approach taken by the branch. Many thanks, Sarah.

5/5

Google

We had excellent service from the team at Dixons Selly Oak, in particular Chris and Jan. They handled all aspects of our sale as instructed with a professional and caring approach and achieved a successful outcome on our behalf. We would definitely recommend them.

Zena · 15 June 2018

Agent replied · 13 June 2024

Dear Zena, Thank you for the great 5 star review and recommendation. As always, we are glad to hear excellent feedback about the service we provide to our customers. Kind Regards, Sarah

5/5

Google

Moving went well, David was very good at all communication and making sure all went well. He is amazing

Esther · 14 June 2023

Agent replied · 13 June 2024

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Excellent Service from Dixons.. Claire and Jan made everything go smoothly with our purchase.

S · 17 October 2023

Agent replied · 13 June 2024

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

After having a number different dealing with other local estate agents, I can honestly say I've never been treated with such care and honesty has I have with Dixons Selly Oak branch. The process was very smooth and efficient, enabling me and my family to now be living in our dream home. I would like to give a special thanks to Sam Checketts, as his help provided me with great confidence in making such a big decision.

Ben · 15 June 2016

5/5

Google

I had a good experience with Dixon selly oak. It took just about a week to view and move into my three bedroom house. Tayla was instrumental to this seamless process.

Firima · 25 July 2024

5/5

Google

Paul was our morgage advisor ,very down to earth got us a great deal on our morgage rate, sorted out all insurances and was on hand every step of they way . Very professional service would 100% recommend

Kim · 14 June 2020

Agent replied · 13 June 2024

Thank you so much for your wonderful review and 5*'s! I will make sure your kind comments are forwarded to our local team and their Regional Director. Kind regards, Scott

5/5

Google

I found dixsons sellyoak very helpful and friendly especially Jan Sturley she was a great help couldn't have got through the sale without her.gem to the company.

Debra · 14 June 2022

Agent replied · 13 June 2024

Thank you for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

Dal has been absolutely brilliant in quickly sorting out any issues and repairs, always friendly and helpful. Ensures work is done asap and always to a good standard. Thankyou.PositiveResponsiveness, Professionalism

Stewart · 10 January 2022

Agent replied · 13 June 2024

Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

The lettings team are exceptional, very positive, helpful, down to earth, great at their jobs and most important of all not pushy. Having dealt with many lettings agencies I found them to be a breathe of fresh air. I was honestly amazed at the great service I received, they're one of the few companies that left me feeling positive after having dealt with them. Daniella in particular is amazing, made me feel so at ease and she is brilliant at her job, can tell she is passionate and knowledgeable in her job.PositiveResponsiveness, Quality, Professionalism, Value

Roubella · 25 August 2021

Agent replied · 13 June 2024

Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

David Hession was extremely professional, with prompt response and service. I definitely recommend this letting agency.

Eyas · 14 June 2023

Agent replied · 13 June 2024

Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.

5/5

Google

Tayla from dixons in selly oak showed me a property to view in harborn and her attitude towards me, the flat, everything was amazing. I couldn’t have asked for someone better to help me with getting a home. If I ever use dixons again I will be personally asking for her! Great work tayla!

Maddie · 14 February 2024

Agent replied · 13 June 2024

Thank you for your fantastic 5* review and your kind words Maddie. Kind regards, Lucy, Customer Relations.

1/5

Google

I can't emphasise enough that anyone looking to buy or sell a house should avoid Dixons. Furthermore, it's obvious the positive reviews on here are largely fake, with only a small number of reviews left by the contributors. They are completely unscrupulous, and only care about making a quick sale. They lied to my face about the state of the house and coerced me into making a quick purchase, promising they would make sure the seller sort the issues out before the contracts were exchanged. When I had concerns about they house they brushed them off as being unreasonable, and I've have many, many issues since then. Avoid.NegativeResponsiveness, Quality, Professionalism, Value

Jim · 14 June 2021

Agent replied · 13 June 2024

Hi Jim, I am sorry to read you feel this way and should you wish to discuss your matters further, please contact our Customer Relations Team via review@countrywide.co.uk. However, I would like to assure you that all our glowing 5* reviews are genuine and from genuine customers and clients. It may reassure you to know that Google uses cleaver algorithms to detect false positive and negative reviews automatically. Kind regards, Scott @ Customer Relations

5/5

Google

I have been very impressed with Dixons in Selly Oak from start to finish. Every single member of the team that I have spoken to have been professional, polite and efficient. They have kept me up to date, advised me, answer the phone and emails quickly. Everything you'd want when paying for a service! I'd highly recommend them for sales! Thanks Dixons!

Kate · 19 July 2023

Agent replied · 13 June 2024

Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

Easy to communicate with, speedy process and they were both understanding and great with our requests!

Leanne · 10 August 2025

Agent replied · 9 September 2025

Hello Leanne, Thank you so much for your wonderful 5* review! We're thrilled to hear that you found our communication easy and the process speedy. It's great to know that we could meet your requests effectively. Best regards, Lucy, Customer Relations Team

5/5

Google

Krystal and Jan were brilliant. We were kept up to date and the dealt with a tricky move and collapsed brilliantly. I would highly recommend these wonderful people.PositiveResponsiveness, Quality, Professionalism, Value

Nic · 14 June 2021

Agent replied · 13 June 2024

Thank you for taking the time to leave us this amazing recommendation and 5* review. Kind regards Lucy, Customer Relations.

5/5

Google

Amazing Service, Quick and Easy Process. Lovely Staff. Would definitely go through Dixons again.

SawnJaee · 19 August 2025

Agent replied · 9 September 2025

Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Not with Dixons sellyoak. But wanted to say, I saw staff delivering the other. Not many agencies would do this. Shows that staff are delicate to there jobs and polite to the community.. ☺️

Kerry · 10 December 2024

Agent replied · 24 December 2024

Thank you for your 5* review Kerry. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.

5/5

Google

The whole team within Dixons Selly Oak , Claire, Jan, Amy, Becky have been absolutely amazing with the sale of my property. They have all gone above and beyond in every aspect, very professional, knowledgeable, helpful. Thank you all

Diane · 25 September 2024

Agent replied · 23 October 2024

Thank you for your thoughtful 5* review Diane! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Mortgage broker Megan was extremely helpful throughout purchasing my property. She went above and beyond during the process and was very professional. She was available to answer all of my questions and explained everything really clearly.

Laura · 15 June 2019

Agent replied · 13 June 2024

Wonderful to read Laura that you had a fantastic experience with our local Dixons team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Best wishes, Scott

5/5

Google

Ilan and the team we’re very helpful, knowledgeable and experienced. They found us a great property and kept an eye on the purchase process to make sure the sale/purchase went smoothly. Thank you!

Jayne · 14 June 2020

Agent replied · 13 June 2024

Thank you for your kind comments and 5* review! Your words have been made known to our local team. Best wishes, Scott

5/5

Google

I have been searching for a property for a while now and Dixons made the search tailored to what I was looking for and have now found the property I was looking for. Becky who was the agent that showed me the viewings was very kind and helpful along the way. Thank you

Raman · 16 December 2023

Agent replied · 13 June 2024

Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

I currently rent a property through this agency. Our house is being managed by Dal Bains and I can honestly say that I’ve had the best experience, he takes his role very seriously and makes sure that a high standard of service is provided every step of the way. He ensures that tenants are looked after and any issues that occur are dealt with efficiently.PositiveResponsiveness, Quality, Professionalism, Value

Nikola · 30 August 2022

Agent replied · 13 June 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

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Questions about Dixons Birmingham

Has Dixons won any awards?

Yes. In The Trusted Agent 2026 awards: Dixons, Birmingham won Gold.

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