Dixons West Midlands reviews

★★★★★ 5/5

Google

I just bought my first house thorough Dixon, Pete Gilbert has been fantastic, I believe that he went above and beyond what I have normally found in an estate agent to ensure that everything went smoothly. He always returned calls promptly and resolved issues very well, he seemed to really care that everything went as well as possible. The other people in the office were also very helpful...

Daniele · 16 June 2019

★★★★★ 5/5

Google

From the moment my previous tenants gave their notice, Kitty and Riegan were superb with arranging new viewings and onboarding new tenants. The level of service and speed was exceptional. I'm really impressed.

Qumula · 16 March 2024

★★★★★ 5/5

Google

I had a pleasant and stress free (almost) experience when trying to rent a property via the branch at the aid of Mr. Samuel. Osman-Bott. He is attentive and always keeps me in the loop with clear guidance on the procedures needed for the successful deal. Sam has shown high degree of professionalism in his job and I hope he would go far in his carrier. Thank you Sam!

Max · 16 June 2018

★★★★★ 5/5

Google

Dixon was very helpful in finding a place which fulfilled all my requirements.The whole process was as very quick and streamlined.Riegan was professional and kind to sort all the matters for us. I highly recommended this agency Cheers

Nida · 17 November 2023

★★★★★ 5/5

Google

Kitti was amazing showing me around the property. The communication was sublime, Riegan was also amazing and the help and support was grateful. 5 stars 100%. Thank you both again for all the help and communication.

Rob · 17 December 2023

★★★★★ 5/5

Google

I had a great experience renting my new home through Dixons . From the very beginning, kyra was professional, friendly, and quick to respond to all my questions. The process was smooth and stress-free, with clear communication at every …

Rishi · 16 September 2025

★★★★★ 5/5

Google

Excellent Service from Agent Kitti at Dixons I want to express my utmost satisfaction with the service provided by one of the agents, Kitti, during our recent interaction with Dixons. Kitti exhibited remarkable professionalism, politeness, and impressive knowledge throughout our engagement. What truly stood out was her genuine effort this level of attention and consideration made the entire experience smooth and stress-free for us, and we are truly grateful for her assistance. Based on our positive experience with Kitti, I would not hesitate to recommend Dixons to friends, family, and colleagues needing real estate services. Kitti's exemplary service reflects positively on your agency and reinforces our confidence in your team's capabilities. Once again, please extend our sincere gratitude to Kitti for her outstanding assistance. We look forward to the opportunity to engage with Dixons again in the future. Warm regards, Jena

JENA · 15 February 2024

★★★★★ 5/5

Google

Dixons is a good letting agent that I can recommend to any one looking for place to live. I meet with Kitti to view and she was so helpful thank you Kitti appreciate. Best regards Ade

Defemi · 17 November 2023

★★★★★ 1/5

Google

Never answer and lie about viewing times, not committed to helping people and every time you call you will get voicemail and the voicemail.is not returned happened to me on 3 occasions. When I told staff once I got through she seemed as though she was in school and had no response. Why would you want to sell/buy/rent with people who cannot even be bothered to come to the phone. Avoid.

Speak · 26 July 2024

★★★★★ 5/5

Google

Kyra at Dixons made the rental process smooth and stress-free. She was professional, responsive, and went the extra mile to ensure everything was ready before I moved in. Highly recommend her to anyone looking to rent.

Karam · 14 October 2025

★★★★★ 5/5

Google

I recently rented a property through Dixons, the whole process was quick and seamless! Chloe was so helpful with all my queries and made what could be a stressful time so much easier and more pleasant. Thank you!

Bettie · 25 March 2025

★★★★★ 5/5

Google

This Branch is the best. Adam, Andy in sales are dedicated and ofcourse Chloe in lettings who helped me let my house out is profeesional and efficient in how she works. Won't be taking my business anywhere else from here on.

Akeel · 5 January 2025

★★★★★ 5/5

Google

Kyra and chloe have been fabulous throughout my whole moving experience! This is my first time renting somewhere on my own, so I was pretty stressed and anxious but both of these ladies made the whole thing a lot more straightforward and have been very helpful and knowledgeable! Thanks again!

Tori · 6 April 2025

★★★★★ 5/5

Google

Spoke to Chloe who was very helpful and explained all the relevant information that I needed in order to apply for the property

Sophie · 15 May 2024

★★★★★ 5/5

Google

Want to say a big thank you to Samar zaman Would defently recommend him to any one... he has been a great help and has supported me and my husband through the whole process... everything was explained well and was always available to guide me when i needed his support... someone you can trust and rely on. Thank you once again

Shama · 16 June 2018

★★★★★ 5/5

Google

I would highly recommend Dixons! Extremely efficient and friendly staff, I would like to say a big thank you to Tamika and Chloe for their help and guidance! They went above and beyond with their professionalism.

Fiona · 15 June 2023

★★★★★ 5/5

Google

I 100% recommend Gina- she has a super quick response time frame along with a high level of professionalism, she is also highly dedicated in her line of work

Kev · 17 November 2023

★★★★★ 5/5

Google

Chloe is amazing to work with and has great knowledge on the renting sector, would deffo recommend everyone to her

Coreytherock · 15 May 2024

★★★★★ 4/5

Google

Our agent Kitti was polite, professional and knowledgeable. She also went to lengths to accommodate our two young children during the key handover process; we really appreciated her help! I would definitely recommend Dixons.

Kathryn · 15 June 2023

★★★★★ 1/5

Google

Feel sorry for the poor landlord that wants to rent out his property, dixons made me and my partner wait outside in the freezing cold for 45 minutes, we tried to contact them multiple times and no answer, I hope the owner of the property is reading this review and changes estate agents ASAP

Das · 14 December 2024

★★★★★ 5/5

Google

Dealt with Pete and he couldn't have been better. He has really good knowledge of the Moseley area, gave us great advice and helped us immensely in the search to find a property. Would highly recommend anyone looking to buy or sell a property in Moseley to utilise DixonsPositiveResponsiveness, Professionalism

Tara · 15 June 2021

★★★★★ 5/5

Google

Me and my partner viewed our first house at Dixons and Kitti our advisor was the most helpful and knowledgeable consultant who answered all of our questions gave us all the information and even told us each step to take when filling our information etc. such a lovely experience and I am so so please with how the whole process went. I highly recommend and thank you again. Me and my partner can not wait to move in to our first home together ☺️

Keeley · 20 July 2023

★★★★★ 5/5

Google

Great service, Ryan went out of his way to sort us the perfect flat on the day! Couldn’t be happier!

Josh · 15 April 2024

★★★★★ 1/5

Google

I was interested in a property for rent, I phoned for a whole week without the phone being picked up on the lettings side left message on answerphone, the sales side picked up, so I left a message for lettings to contact me on several occasions, this did not happen, I really do not know how Dixons have so many positive feedback. So today I sent my friend to Dixons and they told him the house I was interested in has been let, and the phone is right there, what a cheek, would have been nice to have been contacted. I am really disappointed in the lack of response from Dixons, I have a house to put on sale in Moseley, will be using an alternative estate agent.

S · 15 June 2023