5/5
GoogleThank you Taylor for making the process easy. I will recommend Connells Estate Agents.
Trusted Agent profile · West Bromwich
Connells West Bromwich reviews
★★★★★
357 reviews across 2 platforms
3 Astle Park, West Bromwich, B70 8NS
Connells's office in West Bromwich, at 3 Astle Park, is rated 4.4 out of 5 across 357 reviews on two platforms, including 356 Google reviews rated 4.4.
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Reviews
Every review we hold for the West Bromwich office, from every platform, shown as written. First names only.
Google5/5
GoogleAnj was absolutely amazing in helping to purchase our first property. Bindy did a great job in helping to negotiate the offer and Dean in sales chasing. I would definetly recommend the whole team in west bromwich.
5/5
GoogleI had very pleasant experience with Connells for renting a property right from the viewing till the day I moved in. Mr Arif & Ms Taylor provided us an excellent service throughout the letting process. Also explained all doubts clearly and it was a wonderful home that I got through Connells. Would recommend Connells to anyone looking to let a property
5/5
GoogleArif was very helpful, no issues whatsoever! Very smooth process and will be recommending Connells & Arif to friends and family! Thanks again.
2/5
GoogleStaff are very enthusiastic but work inefficiently. Appointment took 48 hours to complete but waited nearly 10 days still no results. There was no information at all, I missed a lot of things.
1/5
GoogleStay away from this agent. They are very scammy in the way they operate. They keep house listing on websites even after sale have been agreed. Prime example is the house on Ebenezer which had been sold even before it got listed... but the house is still on rightmove till this moment. Just stay away and save yourself the headache.
5/5
GoogleExcellent and professional service provided by Arif from the Connells lettings team in securing tenants for our 4 buy to let properties. Highly recommended.
Agent replied · 13 June 2024
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleGood service, friendly staff and satisfied property. Thank you connells team(west bromwich).
Agent replied · 13 June 2024
Thanks for the wonderful 5* review Reja Maharjan! Best wishes, Lucy, Customer Relations.
5/5
GoogleThe service of Taylor Jackson is excellent and quicker
1/5
GoogleWe used Connells as our letting agent when we moved out of our property in Dagger Lane, West Bromwich. The lady we dealt with was polite and responsive so we felt safe in her hands. She didn't stay with the company long though as they found us the worlds worst tenant who decided she didn't want to pay the rent so we started the eviction process. Connells strung us along with platitudes... "she is looking after the house well... keeping it spotless". When we finally evicted her the opposite was true - she had trashed the place and stolen the appliances! Connells gave us an inaccurate check out report which they never corrected and I had to do all the running around to make the insurance claims. Post eviction of the tenant I was made aware of the fact that Connells even showed people around the property to get a head start on a sale when they were not authorized to do so which is completely unacceptable as the property was in a terrible condition when the tenant vacated - clearly they didn't care about the value to me as a seller, just chasing a sale at any cost - if I could give them a zero star review I would. UPDATE - Since I posted the original review I was contacted by the local branch and accused of slander. I have now made a formal complaint about this and shall also contact the Property Ombusman to ensure no one else has to suffer this "service" and the stress and aggravation this has caused me and my family.
5/5
GoogleAbsolutely fantastic service from Kelly and the team at Connells West Brom. Throughout the whole process she was contactable from the start. Very professional service... would definitely recommend A+
5/5
GoogleThank you to Kelly Magee. She was professional, kind and efficient. There was zero hassle, can't recommend the service enough!PositiveResponsiveness, Professionalism
5/5
GoogleThanks to Mr.Arif Zaman Lettings Branch manager. He helped in every aspects and very quick response. Very responsive,kind and polite person.
Agent replied · 13 June 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleThanks to Mr.Arif Zaman Lettings Branch manager. He helped in every aspects and very quick response. Very responsive,kind and polite person.
Agent replied · 13 June 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleWell done BETH and ARIF. God bless you both ❤️❤️
Agent replied · 16 April 2026
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleThis was our first time ever buying house and it was through Connells. The team at Connells were amazing, very helpful and very kind. They helped us throughout the whole process. And Veer being there made it easier for us to communicate and understand what was going on, we are grateful to whole team. THANKS
5/5
GoogleI guess Connells is the best . Big mention to Bethany Strachan for her assistance.
Agent replied · 13 June 2024
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleCompany let - straight forward application, friendly and helpful staff and our future requirements have been discussed and logged. Happy to do business again with Rachael and the team.
5/5
GoogleAmanda has been very helpful at Connells West Bromwich. Always deals with queries promptly and is helpful. Would recommend.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI'd like to mention what a fantastic service connells of West Bromwich offer. Been using there letting services for 10 years and they have always provided great service. Arif Zaman (lettings manager)and his team have been brilliant and provided an overall top service and going above and beyond. Very happy customer.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleLettings services are great. Amanda is a friendly employee and she is doing her job in a professional manner!!!PositiveProfessionalism
5/5
GoogleArif Zaman was brilliant very helpful and answered all queries promptly. Thanks again!PositiveProfessionalism
5/5
GoogleWell done BETH and ARIF. God bless you both ❤️❤️
Agent replied · 13 June 2024
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleFriendly and polite customer service, Daniel is awesome!! Responding to queries quickly and hassle free. Thanks guys 🙂PositiveResponsiveness, Professionalism
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Tell us what you need and we'll put you in touch. Connells hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near West Bromwich.
