5/5
GoogleKelly was absolutely amazing. Acted very professional and got us moved into the house quickly regarding the crisis were in. Definitely will recommend!!
Trusted Agent profile · West Bromwich
Connells West Bromwich reviews
★★★★★
357 reviews across 2 platforms
3 Astle Park, West Bromwich, B70 8NS
Connells's office in West Bromwich, at 3 Astle Park, is rated 4.4 out of 5 across 357 reviews on two platforms, including 356 Google reviews rated 4.4.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Connells hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near West Bromwich.
Reviews
Every review we hold for the West Bromwich office, from every platform, shown as written. First names only.
Google5/5
GoogleRachel you was outstanding thanks you so much for your help In finding us our new home 🏡 You went above and beyond x …
5/5
GoogleExcellent service from Arif&Taylor , thanks for helping us finding the best accommodation in the city❤️
Agent replied · 13 June 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe have just completed on our first family home and would like to thank veer singh who did our mortgage. Even when there was a few bumps along the way he was always there to explain and help fix any issues. Very highly recommended, thank you veer bhaji
5/5
GoogleGreat customer service and communication. Big thank you to Kelly Magee on how efficient she was finding the right tenant.
1/5
GoogleI don't think they like customer services because they seem to fail to give any adequate level of service. Request a property viewing, don't hear anything back. Leave answer phone messages, hear nothing back. Email them, get zero correspondence. I feel sorry for some landlords that want tenants but these lot don't seem to care at all.
5/5
GoogleMe and my partner was looking for a new home for our new extended family, Daniel joo, and Arif helped us find the perfect home with Connells West Bromwich and went above and beyond what was expected of them to make this happen in such a short time frame. We have now moved in and couldn’t recommend them enough.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWant to say thank you to Kellie she has helped us get this beautiful home thank you so much
1/5
GoogleBeen with them for a year. All problems in the house sorted because we got in touch with landlord, agency didn't help much. I've moved out almost one month ago, still didn't get the deposit, although the landlord has no objections. High fees, luckily I heard that the law changed since June this year, so maybe that would not be a problem in the future. Don't recommend
1/5
GoogleJust waste of time. I never recommend.
Agent replied · 13 June 2024
Hello, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing complianceresidential@connells.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.
5/5
GoogleI must say the effectiveness of the company is really good! Team very helpful and easy to get too. They were very helpful in all areas. Want to say special thanks to arif how helped me get my own place . Thanks
5/5
GoogleMy Partner and I viewed a property through Connels and loved it straight away, Amanda helped us every step of the way and went above and beyond for us. I cannot praise her enough, I will recommend this estate agents (and Amanda!!) Thank you for helping us find our dream home :)PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleFound connells most helpful while looking for a place to rent. In particular, Amanda Rawlins, very cooperative and willing to help through the process. It has helped through a stressful time having someone to talk myself and my partner through everything ensuring we understand our options and the best way to move forward. A positive experience:)
1/5
GoogleTrying calling few times, never responded
Agent replied · 13 June 2024
Thank you for this feedback. I'm sorry that you experienced issues getting in touch with the branch and I have passed your comments on to the Regional Manager so this can be discussed directly with the branch. If you wish to share any further comments about your experience, please do email me at complianceresidential@connells.co.uk Kind regards, Lucy, Customer Relations.
5/5
GoogleI was served and dealt with by Arif Zaman who is the best letting manager there. He helped me a lot with everything, couldn’t thank him enough. I would definitely recommend this company. Very helpful and very well mannered.
5/5
GoogleI got my first rental property through Connells. They are absolutely amazing. Very Professional and friendly in their approach. My special thanks to Mr. Arif and Mr.Daniel, as they make our journey smooth. Highly recommended for the new immigrants.
5/5
GoogleVery professional service from beginning to end of the house selling process. We were kept in touch with what was happening throughout the months that the house was for sale but email and phone calls. We also had the agent do all the showings as the house was empty which was a great bonus, saving our time and travel. Would recommend them.
5/5
GoogleWe are very grateful to Kelly for helping us rent a lovely house for all the family, including our dog. It's awful that dogs are almost uniformly excluded in rental agreements, and having Kelly go the extra mile to make sure pets were included in the agreement for a high quality let has meant a lot to us.
1/5
GoogleIf only I had an option to give 0 stars. Dodgy inhouse mortgage brokers - please avoid at all cost. Sales team are not honourable and will just look to scam you for money. AVOID AVOID AVOID
4/5
GoogleWhat a wonderful and helpful Agency.kelly magee helps me and my wife to get the house of our dreams. She was very friendly and professional.
Agent replied · 13 June 2024
Thanks Hassan for the review for our Connells West Bromwich office.
5/5
GoogleWe used Connells to buy our first family home and are very happy with the service. Veer helped us with our mortgage application and was so helpful throughout. He explained the whole process and was always happy to help. Thank you to Connells and Veer
5/5
GoogleI have worked with Connells Estates Agents for several years and have always received a very professional and first class help. I did have very good help from Kelly Magee an officer from Connells' West Bromwich branch and she was very efficient and helpful in sorting out the business very quickly and with great help.
5/5
GoogleVery supportive agents - Arif and Taylor. I received maximum support throughout my search for a property to rent. Thanks for all the help. I am very pleased with the services I received.
5/5
GoogleBrilliant personal service .Arif helped us through our move into a rental property . Always answered our questions quickly and was so friendly and personal to our circumstances . Basically brilliant
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Connells hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near West Bromwich.
