Every review we hold for the West Midlands office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent service from an excellent company
Chosen Homes will be the best choice you make for selling your home.Lisa kept us up to date with all the viewings and sold our house within 2 months.The WhatsApp group kept us all up to date and when I had any queries they were answered immediately.Now where do I start with Gemma, we didn’t have the best solicitors but she fought tooth and nail for us to get it over the line, which meant her working late and even while you was supposed to be on holiday.I can’t recommend them enough, thank you Chosen Homes xx
Gail · 18 June 2023
★★★★★ 5/5
TrustpilotWe recently sold our house with Chosen…
We recently sold our house with Chosen Home, and we couldn’t be happier with the experience. From our very first meeting, the team was professional, knowledgeable, and incredibly proactive. They didn't just list our property; they genuinely cared about getting us the best result.
Shane · 22 June 2026
★★★★★ 5/5
TrustpilotGreat Experience, Quick Sale
Chris and Gemma from Chosen Home provided great service which was based on listening to my objectives and advising on the best approach. As a result my home sold extremely quickly (just 6 weeks from the listing going live to completion) which was vital for me to move onto the next new life adventure. Chris was gracious in answering my millions of questions and guiding me in the right direction. Great level of service. Thank you so much to the Chosen Home team.
Amy · 29 March 2023
★★★★★ 5/5
TrustpilotTina and Liz were a delight and a…
Tina and Liz were a delight and a credit to the company, they were warm, friendly and approachable.
Paul · 4 December 2025
★★★★★ 5/5
TrustpilotGood service and professional
I have recently purchased my house via Chosen. Thank you Lisa who offered her help throughout the sale process. She was responsive and addressed the concerns from us efficiently. There were various negotiation processes and she settled the issues well and professionally.There was also a team to follow up on the sale process which really shortened the time of processing between seller's and buyer's solicitors. Overall, the completion was smooth and above the expectation.
Chris · 22 August 2023
★★★★★ 5/5
TrustpilotHonestly couldn’t thank Rob enough…
We chose Chosen Home as the sole agent in selling our house due to their presence in the local area. Rob @Chosen was the real difference, it was down to his passion, dedication, deep knowledge and understanding of the house and its benefits that really placed him on another level. Rob closed the sale almost immediately after listing the house on the market due to @Chosen client database. Rob was extremely supportive from start to finish and always went the extra mile. Chosen Home charge a fair rate for an excellent service, Rob is a good human being, who truly delivers what he promises, we have a lot to thank him for.Thank you to Rob and Chosen Home.
Jay · 23 January 2023
★★★★★ 5/5
TrustpilotThe best of the best
We cannot recommended Chosen enough! From start to finish they delivered an impeccable service. Gemma Davies was always on hand to answer any questions and sort all enquires. Her expertise and help was greatly appreciated throughout! We couldn't have wished for a better experience in selling our first home.
Charlotte · 11 November 2024
★★★★★ 5/5
TrustpilotChosen were excellent throughout the…
Chosen were excellent throughout the entire process, especially Lisa who was always available when we needed her. We needed to get on the market quickly after finding a home that we wanted to make an offer on and within a few days, Lisa had arranged everything for us to get onto the market and we were sold within 2 weeks. Thank you Chosen!
Russell · 4 March 2024
★★★★★ 5/5
TrustpilotExceptional, professional, service
Chosen did an incredible job from end to end. Advising us professionally on the right price and how best to present our house, brilliant marketing package that led to a long list of viewers, great service throughout the selling process, great access to support anytime of the day and the model for splitting fees is genius. To date I have recommended them to at least 3-4 people selling their homes. Couldn’t recommend a better agency to sell your home.
Benjamin · 12 June 2025
★★★★★ 5/5
TrustpilotExceptional service throughout
I am elated that I was recommended Chosen to help me in the sale of one of my properties. The Chosen team’s competence, experience, and excellent attitude ensured what is typically a challenging event (I speak from experience!) to a seamless and successful execution. I wholeheartedly recommend Lisa and the team at Chosen to anyone seeking exceptional real estate services!
Eman · 28 March 2024
★★★★★ 5/5
GoogleWe would highly recommend Chosen.
Gemma and the team made the sale of our home as stress free as possible, we were impressed with the communication throughout as well as all the guidance given along the way. Thank you.
David · 24 February 2025
★★★★★ 5/5
TrustpilotHighly recommended
If you want a smooth transition selling your home it's choose Home every time!After unsuccessful experience with springbok...I would not ever recommend that agent.Rob in particular restored my faith in selling with Chosen Home.Photos, virtual tour and viewings Were done with ease.When my Home went live...immediately viewings began.They acheivived asking price for me...I was delighted🤗With fee picked up by buyers...win win for me😊They took care of everything, I never had to chase them. Well wishes and generous thank you gift was a lovely touch Huge thank you to Rob and Team Bridget
Bridget · 21 February 2022
★★★★★ 5/5
TrustpilotAmazing
Recently bought a house being sold through Chosen. Tina was absolutely amazing throughout the whole process and answered every query ASAP! We couldn’t have wished for a better estate agent.
Daisy · 21 April 2025
★★★★★ 5/5
TrustpilotExcellent Service & Communication! Thanks Nicki and Team!
We purchased through Chosen Home and met Nicki at the home we have purchased, for a viewing. Nicki was attentive, accommodating and extremely helpful and has been throughout. Communication was brilliant and given the chain involved Nicki has been excellent at trying to commandeer everything and keep us updated. This has all led to us being able to purchase our dream property. A fantastic company and team to deal with and I wish them all the best going forward! Keep it up guys!
Guv · 14 February 2022
★★★★★ 5/5
Trustpilot5 Star Service…
We brought our house through chosen homes. They were brilliant throughout lots of bumps in the road for us, but they kept us in the loop all the way through. Lisa was regularly calling and leaving me, voice notes, which was very reassuring. Nicky and Charlotte were also very on the ball. Thank you all 👌🏻🙏
Hayley · 7 March 2024
★★★★★ 5/5
TrustpilotFabulous service
Victoria was responsible for the progression of our house sale and also the purchase of our new house. She was an absolute godsend! She very often went above and beyond her duties to help out or to find out information to support us with our concerns. She was always calm, polite and very professional and frequently was required to reassure us as very stressful clients! An absolute asset to her employers. You will not be disappointed.
Chris · 13 July 2022
★★★★★ 5/5
TrustpilotBrilliant service!
Right from the start, Hannah was prompt, reliable, efficient, professional and friendly; I had my late father's property to sell long distance, and she made the whole process as pain free and simple as possible. She or her partner were always available to help or answer a question, and her advice was invaluable. As the cherry on the cake, as a seller, I paid no fees - so for me, ChosenHome was definitley the best choice. Outstanding service - thanks guys!
Rachel · 11 December 2021
★★★★★ 5/5
TrustpilotAn excellent estate agent. Really!
I’ve spent a lifetime in property, often disappointed at the lamentable service of estate agents. Lisa Freer at Chosen is the exact opposite. A consummate professional, at the top of her game and a huge asset, whether you’re hoping to sell or buy. Look no further.
Richard · 15 February 2026
★★★★★ 5/5
TrustpilotChoose Chosen
Having initially marketed our parents apartment unsuccessfully with a local estate agent, we decided to give Chosen a go, having heard great things about them. From start to finish, they have gone above and beyond with the service they have provided. Throughout the sale, Nicki and Rob’s professionalism has shone through. The photography and virtual tour Paul provided was excellent, really showing off the apartment to it’s best. We were constantly kept in the loop with regards to viewings and general updates on progress by Nicki and Rob, who were always extremely helpful and easy to contact. Chosen’s whole concept is amazing with their no seller fees, video and virtual tours. Nicki & Rob have taken care of everything for us, from the high quality marketing of the property, attentive viewings and progress reports to liaising with our buyer and generally taking the stress out of the whole procedure.Thank you Nicki, Richard, Rob and Paul, we cannot recommend you enough.J&A
Jackie · 26 June 2021
★★★★★ 5/5
TrustpilotWe sold two of our properties with…
We sold two of our properties with Chosen Homes and the service we have received has been faultless. Special thanks to Gemma who worked tirelessly to get the last deal done and kept us informed throughout the process. It is rare to find someone so dedicated and knowledgeable in their field but Gemma is one of them. Thank you all and keep up the good work.
Fred · 27 March 2023
★★★★★ 5/5
TrustpilotTotally Different Estate Agency Experience
This is our 5th move and to be honest, my opinion of estate agents wasn't the greatest but Chosen Homes have completely changed this for me. They have been incredible. Everyone we have met has been so professional and lovely. They go over and beyond, genuinely putting so much time and effort into marketing our property and achieving 2 offers in under 2 weeks. It really feels like they have your best interests at heart but are also respectful to the buyer and make the whole process a positive experience. Nicki and Rob have always been honest and transparent and you feel like you are always informed. They have taken care of everything for us and we are so glad we 'chose' Chosen. Nicki taking over the viewings for us was so helpful and I think made such a difference- it literally is an entirely different estate agency and we cannot recommend them highly enough. Thank you so much Nicki, Rob, Immie, Paul and Richard - you've been amazing.
Penny · 22 March 2021
★★★★★ 5/5
TrustpilotChosen is the best way to go to sell…
Chosen is the best way to go to sell your property, Lisa who was our agent was brilliant throughout. Professional lovely personality and excellent at her job. Mandy made all our appointments and also was a pleasure to deal with.I can not praise this company enoughGary & Sue Fellows
Gary · 19 April 2024
★★★★★ 5/5
TrustpilotSo far this has been an easy process…
So far this has been an easy process for us... Hannah is the perfect blend of professional and friendly and has been proactive, reliable and quick to respond to any queries. Communication is key during such a stressful time and Hannah even called me late at night to let us know our offer had been accepted! She is committed to doing her best for both parties and I wouldn’t hesitate is recommending Hannah and Chosen Homes to anyone!
Sarah · 23 July 2021
★★★★★ 5/5
TrustpilotSuperheroes
I am very happy, pleased and grateful Chosen Home team for going above and beyond to sell our house. We had lots of obstacles but thanks to Gemma and Chris everything went well! Thank you ever so much, guys. I can highly recommend Chosen to anyone who seek to sell their house. You won’t be disappointed! They are superheroes 🙌
Maria · 12 July 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
