Every review we hold for the West Midlands office, from every platform, shown as written. First names only.
★★★★★ 5/5
FacebookI contacted 3 estate agents to value property and put on market.
Acres were the only company that responded to our request and I didn’t bother with the other 2, as they were apparently not interested.
Nigel Deakes came round and discussed everything with us, as it was a scary time for us as we had been in house fir 36 yrs.
Nigel did us a review/ took some great photos and property was put on market.
Nigel’s team took over and walked us through every step of the way and did viewing on our behalf when we were not in a position to do so.
Our property was marketed at a competitive cost and sold within a week ...
I was that impressed that I approached them to put sons flat on market, again at a competitive cost. His flat sound within a week.
Nigel & his team kept us in the loop at all times.
I was impressed with the service they offered, as said at a competitive cost and would highly recommend.
Janine · 5 February 2021
★★★★★ 5/5
FacebookThe staff here were so helpful and always happy to deal with queries. Competitively priced and went above and beyond necessary to support my house sale. We had many viewings on the house and a quick sale agreed. Would definitely recommend!
Hollie · 7 April 2022
Agent replied · 23 February 2025
Thank you for recommending us and for leaving such a lovely review, we really appreciate it!
★★★★★ 5/5
FacebookI can’t fault Louise and her team! Not your typical estate agents. Approachable, friendly, hard working and really efficient! Never been so pleased with an agency and I can’t thank them enough for all their help.
Kate · 29 June 2018
★★★★★ 5/5
FacebookSold my house a couple of months ago with Acres Four Oaks office, can't fault the office, service, and best of all price we got. Well done Nigel, Liz and the team. Would defiantly use again.
Neil · 6 January 2016
★★★★★ 5/5
FacebookWe were very impressed with the service provided by your team, and thank you for all your help in the sale of our family home, and getting this agreed so quickly. It was a stressful time for my sister and I, following on from my father’s death, and neither of us really wanted to part with the house for nostalgic reasons, whilst at the same time not being able to keep it going. In the end, I believe it has gone to new owners who will appreciate the benefits of the house and its location and will give it the attention it deserves to bring it up-to-date.
The marketing of the house went very smoothly and we were impressed with the number of potential buyers you were able to show round, and the handling of the final bids, which meant we achieved a good sale price (which surprised even you, I think!).
I appreciate that the market is very busy and you have limited staff and office space available, but we were impressed with the speed with which any queries were answered and dealt with promptly by your back office team, and the fact that they recognised who we were and were always polite and helpful. I would like to make a special mention of Liz, who is brilliant in the way she multi-tasks and deals with situations as they arise with no fuss. We had an issue towards the end of the transaction, which was looking like it would cause a two week delay which would have caused huge practical problems for us. However, when we explained this to Liz, she could see we were distressed and quickly got on the phone with all concerned and managed to agree a suitable date, which was excellent and a great relief for us.
Nigel Deekes Partner, Review left by an Acres Four Oaks client who does not have a Facebook account but who has asked / agreed for us to post the review on their behalf.
Nigel · 28 September 2018
★★★★★ 1/5
FacebookI had my property on the market with Steve at Great Barr office, over promised and under achieved, my property was damaged while they were showing people round, they knew about it but never informed us and when we asked who and when it was done they denied all knowledge just saying that they could not be with everybody looking round. It is a bungalow and they pulled the cupboard door from its hinges, think you would hear someone doing that.We moved to a different estate agent and made a complaint to the partner who took 2 weeks to reply with 2 sentences saying he agreed with Steve. We were warned not to use them as they were rubbish but did not heed the warning, I suggest don't waste your time with the Great Barr office.
Joanne · 30 May 2018
★★★★★ 5/5
FacebookAcres in Four oaks provided an exceptional service from start to finish when they recently sold our flat. The Manager Nigel and the entire team were professional at all times and their enthusiam and eagerness to help was very refreshing. The branch team brilliantly managed the progression of the sale for us and kept us fully inform at all times. Not only did the sale go through without a hitch we even got more for the flat than we expected.... a definite brucey bonus. We would definitely recommend Acres to anyone thinking about selling their property. Many thanks
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Julie · 14 January 2018
★★★★★ 5/5
FacebookThe team is doing a great job at managing my property in Birmingham B18.
26/09/2018 - further to above, I'd like to add that Acres Lettings and Management in Four Oakes looked after my property in B18 for a year from 2017-2018. While I have moved to another agent now (because the other agent managed to find a tenant on this occassion and I wanted to avoid any rental voids), I am extremely pleased with the way Acres looked after my property.
During the year, I had contact with several members of their team (I can currently recall Julie, Samantha and Sue. I found all of them to be sensible, intelligent, well-spoken and friendly on the phone.
I would highly recommend this agency.
Vaibhav · 7 January 2018
★★★★★ 5/5
FacebookHi Louise and the Team at Beeches Walk, I would like to say thanks for all the help in selling our bungalow, everytime when there was a problem you came up with a solution. You have gone the extra mile to help us, I will always sing your praises to all my freinds and family. You and your staff are freindly and give a professional service. Thanks again, all the best in the future. Regards Simon Essex
Simon · 7 June 2018
★★★★★ 5/5
FacebookI would highly recommend Acres, the ladies at the Wylde Green office were fantastic. I have never sold a property in UK and they helped me every step of the way.
Irene · 29 March 2022
Agent replied · 23 February 2025
Thank you for your lovely feedback and for recommending us, we are very grateful. Best wishes from all at Acres
★★★★★ 5/5
FacebookGreat service from the team, they managed the marketing and sale of my property and caused me zero stress in the process. There are a lot of estate agents around but this one I found to be the best. Thank you Acres
Steven · 22 June 2019
Agent replied · 23 February 2025
Thank you very much Steven for your great feedback.
★★★★★ 5/5
FacebookThanks to the Four Oaks team for a great selling/buying experience. Louise in particular was very helpful in the later stages of the process. Would certainly recommend.
Helena · 14 June 2021
Agent replied · 23 February 2025
We are very pleased to hear and thank you for your recommendation, it is very much appreciated! Best wishes in your new home, from all of us at Acres.
★★★★★ 5/5
FacebookThey were really knowledgeable about our property along with the current market and they were very helpful and friendly, keeping us informed throughout the process.
Liz · 8 October 2021
Agent replied · 23 February 2025
Thank you for your feedback and recommendation. We very much appreciate it, best wishes from all at Acres.
★★★★★ 5/5
FacebookGood communication keeping us up to date with the progress of our sale. Very professional service.
Anton · 16 September 2024
★★★★★ 5/5
FacebookExtremely professional from start to finish... Louise's expertise and guidance made the entire process seamless! I would highly recommend Acres
Elliott · 15 August 2021
Agent replied · 23 February 2025
That's great to read and thank you for your recommendation, it is very much appreciated! Best wishes in your new home, from all of us at Acres.
★★★★★ 5/5
FacebookA very professional team who secured dozens of viewings for my mother’s bungalow and worked hard for the final sale! I would definitely recommend them.
Deborah · 23 April 2019
Agent replied · 23 February 2025
Thank you so much for your review, and feedback, it was a pleasure to have been able to act for you. Nigel and all the team at Four Oaks.
★★★★★ 5/5
FacebookFirst time using Acres Four Oaks, very friendly and efficient team. Would certainly use again.
Debbie · 17 September 2021
Agent replied · 23 February 2025
Thanks Debbie for your recommendation, we very much appreciate it. From all at Acres.
★★★★★ 1/5
FacebookDepending on your reason to sell. not a good experience for me
Sue · 16 February 2022
Agent replied · 23 February 2025
So sorry to hear this, it certainly was not our intention for you and we would be happy to discuss further at any time perhaps in person or over the phone.
★★★★★ 5/5
FacebookThank you to all the girls in the Beeches Walk branch, you were all fabulous! Even with all the stresses, you were great!
Gail · 23 January 2019
Agent replied · 23 February 2025
Thank you so much for your feedback and comments, I know I and all of the team at our Sutton Coldfield office very much appreciate it, and work hard to ensure the best service. Nigel Deekes Partner.
★★★★★ 5/5
FacebookGood communication, good management, brilliant customer service
Mostafa · 16 September 2024
★★★★★ 5/5
FacebookFriendly,approachable staff.Always kept up to date with developments.Made the selling process stress free 👍
Christine · 7 August 2019
Agent replied · 23 February 2025
Thank you Christine for your lovely feedback, we really do appreciate it!
★★★★★ 5/5
FacebookThanks for selling another house for me. Friendly, honest and reliable service!
Lyn · 22 November 2018
Agent replied · 23 February 2025
Thank you so much for your feedback and comments and for sellimg with Acres.
★★★★★ 5/5
FacebookMyself and my partner had the pleasure of dealing with Acres Four Oaks lettings team. What an amazing team they are, from start to finish they helped with everything and more. Would definitely recommend and definitely use again. Thank you very much, super 5* service.
Darren · 21 January 2018
★★★★★ 5/5
FacebookSold my house recently with Acres in Four Oaks. Really impressed with the team, and particularly with the advice Nigel the manager gave me about resolving some issues which came up. Loved the new style bright red for sales boards. Thanks all, highly recommend. Rose
Rose · 29 August 2017
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
