Acres reviews

★★★★★ 5/5

Google

After 16 weeks on the market with another agent and only one viewing, I decided to contact ACRES Walmley for help with my sale, and it was the best decision I could have made. Matt came out the very next day for our first meeting, and within a short time my house was ready to go on the market. Impressively, they managed to sell it before it even went online, and at the full asking price. During the sales process, which involved a chain of three properties, Paula was outstanding. She acted as the main link between solicitors and agents, keeping everything moving smoothly. I genuinely believe she went above and beyond her role, and thanks to her dedication, we completed a full month earlier than originally expected. ACRES is clearly a family-run business with a team of motivated professionals. You can really feel the personal touch and effort each team member puts in. I would strongly recommend ACRES Walmley to anyone looking to buy or sell a property.

Stefan · 24 March 2026

★★★★★ 5/5

Google

I would like to thank Acres Walmley for the outstanding support they provided during the sale of my grandmother’s property. Their assistance was invaluable in helping us manage the sale through an emotional time. From start to finish, their team were professional, approachable, and truly supportive. They kept me updated throughout the process, offered clear guidance, and handled everything with genuine care. I cannot recommend Acres Walmley highly enough for anyone looking to sell a property with confidence and peace of mind. Special thanks to Matt, Katie D and Katie L.

Harry · 21 December 2025

★★★★★ 5/5

Google

The team at Walmley were faultless they went above and beyond making sure the process went as smoothly as possible. My Solicitor were difficult to reach at times. Katie and the team were proactive chasing up anything and everything that was needed. By the end of the sale they had become like loyal friends who made me feel they had my back and held my hand throughout. A big heartfelt Thankyou to the amazing staff. X Jennifer

Jennifer · 29 September 2025

★★★★★ 5/5

Google

We had to sell property in Sutton Coldfield, but we do not live in the UK and we were totally reliant on Acres to conduct viewings and promote the property. I have been really pleased with the support and service given by all of the staff at the Walmley office. Everyone has been so supportive and worked diligently to keep me informed of the viewings they conducted and the outcomes. Even after a buyer was found, the staff continued to provide updates through email. A big thank you to Mathew, Katie and Katie and all the staff at the Walmley office.

Frances · 14 April 2025

★★★★★ 5/5

Google

Having recently completed on a house sale for my mother, I cannot speak highly enough of the Acres team in Walmley. Matt, the ‘Katie’s’ and Paula were friendly, supportive and helpful through a stressful time. As I do not live local to Walmley, any special request, ie going to turn the water off when a frost appeared and removing the Board when sold for personal reasons was carried out as soon as possible. Matt was always at the end of the phone if I needed help including to contact the purchasers and get the completion realised. I have no hesitation in Recommending Acres, Walmley. Thank you all.

Kim · 14 April 2025

★★★★★ 5/5

Google

We were the buyers of one of the properties they were selling. I wish we had sold ours with them! Completely professional and always kept us up to date, much better than our estate agents who did the absolute minimum required after the offer was agreed. Paula was fantastic in keeping things moving throughout the chain to get our completion date on time. Both Katie's were also always friendly and helpful. We would recommend acres to anyone.

Mark · 14 April 2025

★★★★★ 5/5

Facebook

I would like to thank Acres Walmley for the outstanding support they provided during the sale of my grandmother’s property. Their assistance was invaluable in helping us manage the sale through an emotional time. From start to finish, their team were professional, approachable, and truly supportive. They kept me updated throughout the process, offered clear guidance, and handled everything with genuine care. I cannot recommend Acres Walmley highly enough for anyone looking to sell a property with confidence and peace of mind. Special thanks to Matt, Katie D and Katie L.

Harry · 18 December 2025

★★★★★ 5/5

Google

Just purchase our house through Acres Walmely. It has been excellent experience throughout process. Whole team is very excellent to deal with and always revert for any queries or issues. They coordinate very well with all parties involved and make sure timelines are always adhered to and are prompt in communications. My sincere and special thanks to all involve to name; both Katie’s , Matthew and Paula. Thanks Kunal Mahajan Erdington.

Kunal · 14 April 2025

★★★★★ 5/5

Google

The team at Walmley were flawless. Matt, Katie and the rest of the team went above and beyond to ensure the selling process was smooth. Thank you so much, we appreciate your hard work.

Thembelani · 14 March 2026

★★★★★ 5/5

Google

Was helped by a very polite & professional young lady called Katrina Brilliant customer service, very refreshing these days. Will be recommending acres. Thanks Katrina

Sarah · 24 March 2026

★★★★★ 5/5

Google

We found the Acres team professional and helpful during the sale of the property being sold after a bereavement. The fee was competitive and fixed and the only other expenditure was the Energy Certificate, carried out by a qualified member of the Acres team. The photos were excellent and rotated during the sale period, always resulting in higher views. The property also benefited from Acres close relationship with Right Move, adding to wider coverage. The whole process from start to finish took four months, about what was expected. Having a local office, which we visited quite often, was an advantage when discussing progress. Very happy with the whole team and Acres.

Mike · 14 January 2026

★★★★★ 5/5

Google

Thank you to the whole team at Acres Walmley! All staff were extremely helpful and made my sale process speedy and efficient. Special thanks to Katie L, Paula and Matt who were great, kept me updated regularly and do a great job! Would 100% recommend!

Beth · 23 August 2025

★★★★★ 5/5

Google

I’m so glad I chose Acres Walmley to sell my mother's property. The staff were all wonderful, in different ways. Sharron Smith pitched the flat’s value realistically and reassured me of a successful outcome, Katrina Deekes accompanied me throughout the process and was always supportive and attentive. Katie Law kept my spirits buoyed in moments of doubt. Matthew Tubbs was always friendly and helpful. And Paula Dyer was invaluable when it came to nudging the sale forward and bringing it to a successful conclusion. Looking at the number of sold signs in the area, Acres certainly seems to have the edge over its competitors, and now I know why.

C · 14 April 2024

★★★★★ 5/5

Google

I wanna thanks Katie and the team of Acres Walmley so much, After very bad experience with other agency we were not sure if we have any luck to buy a property,After looking online we found a house in Walmley which we liked and luckily we met Katie who helped us so much to buy this property, Me and my family are very pleased with the house , I wanna thanks Katie and the team of Acres in Walmley for their honesty and effort to get his deal done. Anyone who wants to buy or sell a property use Acres Walmley really recommend them . Thank you Acres Walmley 🙏🙏🙏👍👍👍

Pedro · 14 April 2024

★★★★★ 5/5

Google

Recently sold my first property with Acres, staff were prompt to provide feedback from viewings and once an offer was in they were great at updating me every step of the process. Couldn’t fault their services. Paula was especially helpful at keeping me in the loop as my sale progressed.

Aolani · 14 April 2025

★★★★★ 5/5

Google

I must say a huge thank you to Matthew Tubb and his colleagues at Acres for a job well done, selling our property. I especially want to thank Matthew for introducing us to Jacqui Crane from Taylor Rose solicitors, she was brilliant, just like Matthew said she was.

John · 14 April 2025

★★★★★ 5/5

Google

I had an excellent experience working with Acres Estate Agents. From the very beginning, they were professional, approachable, and incredibly knowledgeable about the market. Communication was always prompt and clear, and they went above and beyond to answer all of my questions and keep me updated at every stage. What impressed me most was their genuine care and attention to detail, it never felt like just a transaction, but rather that they truly wanted the best outcome for me. The whole process was smooth, stress-free, and handled with complete professionalism. Thanks to Acres,the sale of my property was achieved. I would not hesitate to recommend them to anyone selling a property

Meryl · 27 August 2025

★★★★★ 5/5

Google

We used acres Walmley to see our house in the area and have been pleased with the service. I have been really impressed by branch manager Matt and Katie. They offered us good quality advice throughout the process and their marketing meant we had lots of interest and viewings. Their advice on which offers to accept was excellent ensuring we achieved a better price but most importantly a buyer who was straightforward and to deal with. I was particularly impressed with the after sales experience. When lawyers had me tearing my hair out I knew I was able to call Matt or Katie who would chase things up and quickly get back to me with helpful answers having jogged things along. They did this right up to the afternoon we exchanged, this helped ease a particularly stressful time. Thank you.

Edward · 11 August 2025

★★★★★ 5/5

Google

We had a very positive experience selling our property with Acres Walmley. While the process wasn’t always straightforward, the team handled negotiations calmly and effectively, and dealt with some sensitive matters in a very professional manner. All of the team we dealt with (Matthew, Katie Deekes, Katie Law and Paula) kept us informed throughout and were always courteous and helpful. Their support made a potentially stressful process much more manageable. We’re grateful for their assistance and would be happy to recommend them to others.

Marta · 11 August 2025

★★★★★ 5/5

Google

After having a terrible experience with Paul Carr in Walmley, we were very nervous speaking with Acres to market our property. We contacted a lady called Katie who came to see our home and worked with us to market the property on Right Move within 24 hours. Katie constantly kept us up to date on interest, viewings and feedback and notified us of several offers. During the selling process Katie was very professional and guided us through what to expect and recommended a great solicitor too. During the last few weeks of the sale. It got very stressful as the buyer's solicitor made an error just minutes before exchange. Katie was amazing, she came to our home and explained what had happened and she was on the phone to both solicitors and the buyers financial advisor, keeping us constantly updated! Katie is not only professional but genuine and empathetic too, she put herself in our shoes and really cared about how we felt especially as we had started to move our furniture and were now living out of boxes! I can honestly say Katie was even more proactive than the solicitors and if it wasn't for Katie we would have pulled out of the sale due to the stress alone. Katie exceeded our expectations 100 percent!! She even continued to chase people on her day off!! What an absolute legend:) Dut to Katie's hard work, commitment and her attention to detail, she got us over the line to exchange and completion!! I felt at times Katie was our solicitor as well as our estate agent. She has also now become our friend and we hope to connect with Katie again in 2023 to purchase our dream home. Don't waste your time with any other Estate Agents, go to Acres and ask for Katie 😀

Ks · 14 April 2023

★★★★★ 5/5

Google

Highly recommended establishment. Want to provide positive feedback as it's really hard to find a team of people that actually love what they do. They seem really genuine so that is extremely rare! Spoke to Jane a few weeks back who was more than happy to go over properties within the catchment area that I was looking for and within my budget. Katie attended the viewing of the property and went over all the details required to make an informed decision. Made a bid for for the property however lost out to someone who obviously really wanted the house. Email comms sent out to confirm offer and correspondence with vendor with my offer. Not many estate agent operate in this way. All the best wishes to the Acres Team @ Wamley Sutton Coldfield.

KG · 14 April 2023

★★★★★ 5/5

Google

Recently used Acres for the purchase of our house. Although we didn't sell with them we have always found them helpful and amenable despite them not being our sole agents for selling. One staff member who stood out was Katie at Walmley. She was always polite, very helpful and willing to go the extra mile to see we were kept informed with phonecalls and emails. At times when we thought no one else was there Katie came up trumps. All we can say is Thank You. It's been a long journey but thanks to Katie we got there!

Sarah · 14 April 2023

★★★★★ 5/5

Google

A great team that helped us through the home buying process. Prompt and reliable communication between us and the seller really made the process less stressful. Much thanks to Katie, Paula and Claire for your help. Best wishes!

Taimoor · 14 April 2025

★★★★★ 5/5

Google

Could not recommend this agency enough! Katie, Paula and Jane were so helpful throughout the entire process, helping to speed up the purchase and keeping us in touch with our sellers. Amazing bunch of people!

Ellie · 14 April 2025