Trusted Agent profile

Acres reviews

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

131 reviews across 2 platforms

49 Walmley Road, Walmley, Sutton Coldfield, West Midlands B76 1NP

Acres's West Midlands office at 49 Walmley Road is rated 4.7 out of 5 across 131 reviews on two platforms, including 52 Google reviews rated 4.9. The 79 Facebook count is for the whole business. Checked 9 October 2026.

Google logo

4.9 / 5

52

Reviews on Google

This office

Facebook logo

4.6 / 5

79

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the West Midlands office, from every platform, shown as written. First names only.

5/5

Google

β€œI had a great experience with my family , they served us as many times as we wanted and without getting tired and showed us a love that we thought we had known them for years Acres (Katrina thank you for all your help πŸ™πŸ™) β€œI highly recommend this business”

EDUART Β· 14 April 2024

Agent replied Β· 10 June 2024

Thank you very much for your 5 star review, great comments and feedback, Katie and the whole team work so hard to help all our clients sale and purchase go well. Best wishes for many happy years in your new home. Nigel Deekes Partner

5/5

Facebook

Recently sold a house with Acres on Hansons Bridge Road, Great service provided from start to finish. Matt and Katie at the Walmley office were so helpful in fact all the team is professional and there for any questions I had throughout the process. Acres Have been around for many years, so know the area very well. A truly 5 star 🌟Estate Agent!!

Chaudry-Ali Β· 22 January 2025

5/5

Facebook

Very professional, friendly and extremely reliable every step of the way. Louise the branch manager in Sutton is great. I would definitely recommend Acres to anyone in the Sutton area. πŸ’―!

Robert Β· 26 January 2021

Agent replied Β· 23 February 2025

Thank you for your kind comments and great feedback, it is really appreciated. Louise and the team try so hard to give a great service, and a thank you is always great. Nigel Deekes -Partner

1/5

Facebook

Unfortunately, I have been unable to arrange any viewings with a number of properties that are sold by Acres, the reason given to me was due to Covid regulations and the fact that my house is currently in market and does not have a buyer. I have done viewings with other agents who have allowed viewings following Covid secure measures like wearing masks, not touching surfaces, sanitising etc, however Acres has a strict policy which deters potentially good buyers!

Varun Β· 15 December 2020

Agent replied Β· 23 February 2025

We, as I hope all businesses will be are following guidelines issued. I am very sorry you have not been able to view - as you are non proceedable currently - however we are, as all agents should be following guidelines issued by the government for the protection of both our vendors, and buying clients. Once your property is sold then we would of course be delighted to assist with any viewings. Thank you for your post. Kind regards, and keep safe and well. Acres Estate Agents

5/5

Google

From start to finish all the staff were super friendly and helpful, keeping us updated with feedback from viewings and helping us with advice and experience. The level of service across all the different staff members was excellent. Thanks to everyone! We would definitely recommend.

Abigail Β· 14 April 2024

Agent replied Β· 10 June 2024

Thank you very much for your 5 star review and comments I shall be sure to pass them on to the dedicated team at Acres Walmley. Thank you of course for using Acres for the sale of your property. Nigel Deekes Partner

5/5

Google

If you want a fanstastic experience selling you house then look no futher that Acres Walmley. Katie and sharon were professional friendly and a delight from the beginning of marketing our property to completion on the 12/8/22. Always answered any queries and kept us fully updated They are a credit to a well run office I would gighly eecommend tgem

David Β· 14 April 2023

Agent replied Β· 10 June 2024

Thank you so much for your great review, and for using Acres to sell your property with. I shall pass on your comments of course. Best wishes for many years in your new property Nigel Deekes - Partner

5/5

Facebook

From the first meeting with Louise from Acres at the house it was clear that she knew the area very well and had a very professional approach to the valuation and the advertising materials. They kept me fully updated on viewings and subsequent levels of interest and an offer was made and accepted very early on. From that stage I was dealing with Claire who was overseeing the contract and was dealing with the solicitors from both sides which all went very smoothly to the point that contracts were exchanged today for completion on Friday. All in just under 4 months from the initial meeting. Very pleased. Thank you Acres Sutton Coldfield πŸ˜€

David Β· 13 August 2019

Agent replied Β· 23 February 2025

Thank you very much for your feedback on the service you have received from our excellent team at Sutton Coldfield, I and the team really appreciate your comments, and thank you for trusting Acres with your sale. Nigel Deekes Partner

5/5

Facebook

The team in Mere Green were great tbh. Very helpful, professional and efficient. I would engage their services to sell or purchase property.

Vienna Β· 21 October 2021

Agent replied Β· 23 February 2025

Thank you for your great feedback, we very much appreciate this. We look forward to being of service again in the future. From all at Acres

5/5

Facebook

Lovely and easy to deal with. A big thank you to Lorraine and Chris at Four Oaks office ⭐️⭐️

Jenny Β· 7 September 2024

5/5

Facebook

Very good service, professional staff, competitive fees, and kept me updated during the selling process. Thanks Gill, Paula, and Team

Yasser Β· 30 March 2022

Agent replied Β· 23 February 2025

We are very grateful for your recommendation and feedback, thank you from all at Acres!

5/5

Facebook

5 Stars Excellent service from Louise and her team at Acres Beeches Walk. They were very efficient, friendly and extremely proactive from the start. Wouldn't hesitate in recommending them. 5* service.

Linda Β· 21 December 2018

Agent replied Β· 23 February 2025

Thank you so much for your feedback and comments, I know all of the team very much appreciate them, and work hard to ensure the best sales and service.

5/5

Facebook

Brilliant service from start to finish, would recommend these agents if looking to sell your home, special thank you to Liz for all our phone calls and hard work πŸ‘

Justin Β· 21 September 2018

Agent replied Β· 23 February 2025

Thank you so much and we wish you every happiness for the future

5/5

Google

Have just sold my aunts house through Acres Walmley. Very straightforward and prompt service. Would recommend.

Richard Β· 14 April 2025

Agent replied Β· 24 October 2024

Thank you very much for your five star review and comments, they’re very much appreciated and I will of course tomorrow pass them onto the team Thank you also of course for selling with Acres Best wishes , Nigel Deekes Partner

5/5

Facebook

We’ve recently sold and purchased our house through Acres in Sutton Coldfield. Louise, Rosie and Laura have been a pleasure to work with. They suggested viewing our house based on what we liked and we fell in love with it instantly. They’re professional, knowledgeable and also quite a laugh. When things got a little tough they were there to put our mind at ease and helped every step of the way. Would highly recommend. Thanks guys!

Richard Β· 6 April 2019

Agent replied Β· 23 February 2025

Thank you very much for your positive feedback and recommendation, we very much appreciate it! We wish you every happiness in your lovely new home.

5/5

Facebook

I’m a first time buyer and Acers were really helpful and they are all very friendly. They can’t do enough for you would highly recommend

Chelsea Β· 1 December 2019

Agent replied Β· 23 February 2025

Thank you for you recommendation and lovely feedback Chelsea :)

5/5

Facebook

Excellent professional service. Quite approachable. Louise has been very helpful during house purchase process . Thank you.

Nasir Β· 13 July 2021

Agent replied Β· 23 February 2025

Thank you so much for your recommendation and positive review. May we wish you every happiness in your new home from all at Acres

4/5

Google

A great team helpful, gave excellent feedback and advice. Would recommend

Kevin Β· 15 April 2025

Agent replied Β· 14 April 2026

Thank you for your review and comment/feedback now of course very much appreciated. I’m so glad we were able to be of assistance to you. Nigel Deekes partner

1/5

Google

Put a sign outside my home on a road sign asked them to remove it 4 weeks ago still there we have had people knocking my door asking if our home is for sale

Phill Β· 14 April 2024

Agent replied Β· 14 April 2026

I am so sorry to hear of the issue you had with a board. This is highly unusual, occasionally the owner of the property living in a road will ask us to put a board up at the end of the road and it can be misconceived although they are always placed in position by the road sign with a pointer arrow. Best regards, Nigel Deekes partner

5/5

Facebook

Acres have managed to sell our apartment well done to Louise and her team very proffesional

Andy Β· 1 March 2021

Agent replied Β· 23 February 2025

Thank you for your feedback and taking the time to leave a review for Louise and the team, we very much appreciate it.

5/5

Google

It was a pleasure to deal with Katie, Paula and rest of the team Walmley office. Only bought a small flat but I was treated with great care. Highly recommend!!!

Voytek Β· 14 April 2024

Agent replied Β· 9 June 2024

Thank you so much for your five star review and great feedback, I shall be sure to pass it onto the team. May we wish you many happy years in your new home, I’m sure you’ll love it. Best wishes Nigel Deekes partner

5/5

Facebook

Excellent service provided by the manager and all team members from offer made to completion. Quick and professional responses to all queries and always kept me updated throughout the process. Whenever needed manager/staff members would go above and beyond to sort out any issues. As a property investor I deal with a number of estate agents. Acres definitely outshines them all. Thank you Acres!!

Colin Β· 24 July 2019

Agent replied Β· 23 February 2025

Thank you Colin for your kind words we are very grateful for your comments

5/5

Facebook

Acres stuck with us throughout our entire move. Did great work holding onto our dream house purchase whilst our sale fell through during the pandemic. Louise at the Sutton Coldfield branch went over and beyond in supporting us- chasing solicitors and buyers and guiding us through to completion. Really grateful to them and delighted with our new home.

Joe Β· 1 March 2021

Agent replied Β· 23 February 2025

Thank you for your lovely feedback and taking the time to leave a review for Louise and the team, we very much appreciate it. Wishing you every happiness in your new home.

5/5

Facebook

Thanks to Louise and the team at Acres, Beeches Walk, Sutton Coldfield. We have just completed on the sale of my mum's flat. Everyone was really friendly and they kept me in the loop with what was going on. They chased people up when things slowed down. Great service.

Nadine Β· 23 March 2018

5/5

Facebook

I've just completed & exchanged today. Louise & the team at Beeches Walk were superb. The replies & responses were efficient & communicated with clarity. Louise was great at relaying information between myself & the seller; making my move into this property as smooth as possible.

Max Β· 18 December 2017

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Acres's Google reviews

Questions about Acres

How many reviews does Acres have?

Acres's West Midlands office has 131 reviews across two platforms: 52 on Google, 79 on Facebook (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Acres's rating?

Acres is rated 4.7 out of 5 across all 131 reviews, and 4.9 out of 5 on Google from 52 reviews, checked 9 October 2026.

Where is Acres's West Midlands office?

Acres, 49 Walmley Road, Walmley, Sutton Coldfield, West Midlands B76 1NP.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.