Every review we hold for the West Hampstead office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJake Jacobs from Paramount was an absolute star throughout the whole process. Made it very easy for me and made me feel comfortable, always helping out even with the really small stuff. And still continues to do so even afterwards. I would highly recommend him and the Paramount crew. He's a very down to earth and genuine bloke which was definitely an added bonus. Thanks for everything dude, really appreciate it. Just a shame he's an Arsenal fan ;)
Robbie · 16 February 2016
Agent replied · 19 September 2023
Thanks Robbie, it's always great to receive feedback like this! We'll make sure Jake sees your kind words too. Wishing you all the best in your new home.
★★★★★ 5/5
GoogleLionel Stoll was fantastic in helping us get our property. Very impressed with his excellent communication and would highly recommend his service!
Gaston · 22 March 2021
Agent replied
Thank you for the lovely review Gaston! We are very glad you are happy with our services. We will pass your kind words on to Lionel.
★★★★★ 5/5
GoogleI highly recommend this agency. I was fortunate to work with Amelia, who was extremely friendly, supportive, and helped me with all my questions. Her assistance made my transition to a new apartment significantly easier.
Daniella · 10 July 2024
Agent replied · 10 July 2026
Hi there, we sincerely appreciate you taking the time to share with us your experience at JLL. Great to hear that Amelia was extremely friendly, supportive and helpful! Many thanks, JLL
★★★★★ 5/5
GoogleI would thoroughly recommend Paramount. I have used them for three flat sales in West Hampstead, and each time I have been pleased with them. They are calm, professional and pretty realistic about the property value too. There are a lot of agents who have a more "huff and puff" about the values that a property can achieve, but I think Paramount are much more realistic and are more likely to get to a satisfactory sale.
Daniel · 15 February 2019
Agent replied
Hi Daniel, We are really glad that you are happy with the service and very grateful you continue to use us over and over! All the best.
★★★★★ 5/5
GoogleParamount have just sold my property in West Hampstead
I couldn’t speak highly enough of the professionalism of Jamie Jacobs - always available , or would call back , always trying in the best interests of his clients to get things sorted - a real pleasure working with Jamie and Paramount
Highly recommended
Michael · 22 May 2023
Agent replied · 5 September 2023
Hi Michael
Thank you for a great 5 star review!
We are so pleased to hear that you've had such a great experience with Jamie & the Team.
It is great to hear that you highly recommend us and look forward to working with you in the future!
Paramount
★★★★★ 5/5
GoogleI moved in with my boyfriend to a one bedroom flat. Sam and Kyla were very helpful during the whole process. We recommend this agency, friendly people and very efficient!
Valentina · 20 September 2016
Agent replied · 19 September 2023
Thanks Valentina, always great to receive feedback like this. Hope you and your boyfriend are settling in well.
★★★★★ 5/5
GoogleAnother great experience with Lionel, Tony and the team at Paramount. This is the third time I’ve used Paramount and worked with Lionel and each time he’s delivered!
EE · 20 September 2018
Agent replied · 19 September 2023
Thanks so much for the glowing review! Will be sure to pass on to Lionel.
★★★★★ 5/5
GoogleFound a flat in no time and the process was incredibly smooth and easy. Dexter was very responsive and helpful; with good support from the rest of the team!
Jing · 20 September 2017
Agent replied · 19 September 2023
Thanks for the great feedback Jing. Will be sure to let Dexter and the rest of the team know!
★★★★★ 4/5
GoogleMy wife and I dealt with Jake Jacobs for our first round of viewings in North West London... 1 month later we had moved into our new house! … More
Rehaan · 1 January 2016
Agent replied · 19 September 2023
Thank you for taking the time to write a review of Paramount. We love to receive feedback and we're pleased you had a great experience with Jake. Hope you're enjoying your new home!
★★★★★ 5/5
GoogleWe were really pleased with the renting experience with Paramount. Dexter and Kyla were promptly replying to our emails and helping us with anything we needed.
Would strongly recommend it.
Renata · 30 September 2015
Agent replied · 28 September 2023
Thank you for writing a review Renata. We'll make sure Dexter and Kyla read your feedback - we're sure they'll be thrilled. All the best in your new home.
★★★★★ 5/5
GoogleWe were really pleased with the renting experience with Paramount. Dexter and Kyla were promptly replying to our emails and helping us with anything we needed.
Would strongly recommend it.
Renata · 21 September 2015
Agent replied · 19 September 2023
Thank you for writing a review Renata. We'll make sure Dexter and Kyla read your feedback - we're sure they'll be thrilled. All the best in your new home.
★★★★★ 5/5
GoogleLeighton Dewitt was amazing -- would highly recommend. Great communication, very friendly and transparent.
Vinay · 22 May 2022
Agent replied · 19 September 2023
Hello Vinay!
Thank you for the five star review! We are pleased to hear that you had a great experience with Leighton. Providing good communication and total transparency are hugely important to us here at Paramount, we are so pleased to hear that this is what you experienced!
Thanks again for the review and we look forward to working with you in the future!
★★★★★ 5/5
GoogleEverything was very clear from the beggining and the process was fast and easy
Fer · 22 May 2022
Agent replied · 19 September 2023
Hello Fer,
Thank you for taking the time to leave us a five star review.
We look forward to working with you again in the future.
Paramount
★★★★★ 5/5
GoogleParamount are the best letting agent I have ever worked with. They always find me good tenants. They are always a pleasure to deal with. The staff are always friendly and helpful. When either routine maintenance or emergency repairs are required you can rely on the to arrange professional tradesmen to get the work done quickly, efficiently and at a good price.
Andrew · 22 May 2022
Agent replied · 5 September 2023
Hello Andrew,
Thank you for leaving us a five star review!
★★★★★ 5/5
GoogleHighly recommended!! They answered all my questions quickly and fully, and helped and guided me through the process with absolute professionalism. Dexter and Katie are super friendly, very committed and kept me up to date at all times. Compared to my previous experience, they made all the paperwork pain free (specially with all the Covid situation). Cheers to Paramount for being the best! I couldn’t be happier!! 😊
Ainara · 22 May 2021
Agent replied
Thank you so much Ainara for the positive feedback! It's always great to hear from happy customers. We will be sure to pass on the feedback to Dexter and Katie. And, once again congratulations on finding your property!
★★★★★ 5/5
GoogleAside from perfect service for what would be 'expected', Paramount went massively above and beyond in getting our home up to a rental standard within a strict budget. End to end management & the properties were let within 48h and 72h respectively slightly above the target rates. Couldn't ask for anything more.
Mark · 22 May 2023
Agent replied · 5 September 2023
Hi Mark,
Thank you for a great 5 star review!
We are so pleased to hear that you've had such a great experience with our team here at Paramount.
It is great to hear that you highly recommend us and we look forward to working with you in the future!
Paramount
★★★★★ 5/5
GoogleRenting a new property through Paramount and have been dealing with Dexter Franklin-Beck and Jason Pevovar. Cannot recommend them enough. All queries answered efficiently. I had some requests at first that were quite difficult but they were accommodating.
After some period of time looking for a new let, we decided that we were solely going to use Paramount and ignore other agents. This is testament to the service we have received and the properties that they manage.
Joseph · 15 February 2017
Agent replied · 19 September 2023
We really appreciate the feedback Joseph and thank you for taking the time to share your experience. Dexter and Jason are awesome and your review will make them very happy indeed. Wishing you all the very best in your new home.
★★★★★ 5/5
GoogleVery good service. Lionel was extremely persistent and kept up the pressure to ensure the sale went through under albeit frustrating circumstances caused by the ongoing chain. Thank you
Annabel · 20 September 2016
Agent replied · 19 September 2023
Thanks for taking the time to write a review Annabel, it's always great to receive feedback. Wishing you all the best in your new home.
★★★★★ 5/5
GoogleExtremely efficient to work with. Was done with everything 3-4 days after initially viewing the flat. Excellent customer service - mainly thanks to Dexter Franklin-Beck! Thank you again Dexter!
Kamil · 20 September 2016
Agent replied · 19 September 2023
You're welcome Kamil, and thank you very much for taking the time to write a review. Wishing you all the best in your new home.
★★★★★ 5/5
GoogleWe bought a flat through Paramount. We had very professional and efficient service throughout the process and I would be happy to recommend them. Lionel Stoll was particularly helpful
Mark · 20 September 2016
Agent replied · 19 September 2023
Thanks for the feedback Mark, it's great to hear about your experience with Paramount and we'll pass on your kind words to Lionel. Hope all is well with your new property.
★★★★★ 5/5
GoogleReally impressed with the level of efficiency from Lauren and Ayesha in the West Hampstead office.
They've been incredibly helpful and responsive on securing my new tenancy - super refreshing to work with and highly recommend!
Georgia · 22 May 2024
Agent replied · 23 August 2024
Thanks Georgia, we hope you're loving your new home!
★★★★★ 5/5
GoogleKatie and Dexter were fantastic. This was the smoothest rental process I have ever experienced. They were very helpful and responsive, and the flat was beautiful.
Jessica · 22 April 2019
Agent replied
Glad we could help Jessica!
★★★★★ 5/5
GoogleMy partner and I recently purchased a flat with Paramount Properties in West Hampstead. We dealt with Jake Jacobs from day 1, through to completion and beyond. … More
Manit · 1 January 2016
Agent replied · 19 September 2023
Thank you for taking the time to write such a detailed review of your experience, it's always great to receive feedback like this. We'll make sure Jake sees your comments too. Wishing you all the best in your new property!
★★★★★ 4/5
GoogleEasy and quick, Janki/Jess were both quite responsive through the whole signing process.
Abdul · 22 May 2022
Agent replied · 19 September 2023
Hello Abdul,
Thank you so much for leaving us a great review. We are pleased to hear that you had such a great experience with Janki & Jess.
Have a great weekend and we look forward to working with you again in the future.
Paramount
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
