Every review we hold for the West End office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI would highly recommend this team. They provided excellent service from beginning to end. I had confidence in the experience and knowledge they provided and the stress of selling was greatly reduced by leaving the viewings in their hands and through their regular communication. Thank you!
Janet · 9 June 2019
Agent replied · 8 June 2023
Thank you Janet for taking the time to leave us with your 5* review of Slater Hogg & Howison in West End. It is great to read that the team offered regular communication, experience and knowledge, reducing the stress for you. Best wishes, Emma.
★★★★★ 5/5
GoogleI just want to say a massive thank you to everyone in Byres Road's branch, Elaine, Mitra, Linda, Lisa and David. You have been very helpful, professional and most importantly understanding and friendly. Thank you!PositiveResponsiveness, Quality, Professionalism, Value
Rami · 26 August 2021
Agent replied · 8 June 2023
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe have received amazing service from Natalia Mesa, lettings department of Slater Hogg and Howieson on Byers Road. She has gone out of her way to ensure a seamless service and I would highly recommend using Slater Hogg and Howieson to rent out your property.
Sarah · 9 June 2019
Agent replied · 8 June 2023
Hi Sarah
Thankyou very much for the 5* review and the recommendation! great to hear you benefited from the personal service provided by Natalie and i will make sure to pass this review on to her!
Kind regards, Jake
★★★★★ 5/5
GoogleExcellent service and support from Alex Tucker from West End branch, she’s always been there to answer all of our queries and to help us while we’re moving! Highly recommend!
Simona · 8 June 2022
Agent replied · 8 June 2023
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations
★★★★★ 5/5
GoogleAmazing customer service! Claire and Elaine have been such a support for me while purchasing my forever home. Thank you and I highly recommend xPositiveResponsiveness, Quality, Professionalism, Value
Angela · 26 August 2022
Agent replied · 8 June 2023
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleSlater Hogg & Howison West End team deliver an expert property letting and sales service.
Friendly and efficient mortgage advisor.
Great letting team.
Staff very supportive with constant updates on viewings.
This lead to a smooth and speedy sale of my property,
Karen · 9 June 2019
Agent replied · 8 June 2023
Thank you for your 5* review! It is great to read that our local team have provided you with a great experience.
★★★★★ 5/5
GoogleVery happy with the Slater Hogg & Howison.
I recently moved into a flat and they made the transition seamless. Very good communication through email and phone to answer any of my queries. Freya, especially, was very helpful and attentive.
Owen · 9 June 2019
Agent replied · 8 June 2023
Thank you for your kind review and 5*'s! I will of course make sure your words are passed on to our local team. Kind regards, Scot
★★★★★ 5/5
GoogleCouldn't be happier with the service received, Lisa C and the whole team worked incredibly hard and professionally to sell our property and we're thrilled with the outcome. Thank you!PositiveResponsiveness, Quality, Professionalism
Lisa · 26 August 2021
Agent replied · 8 June 2023
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleAvoid this letting agent as possible as you can. Totally unprofessional !!! I had a bad experience with them.
You can try by your self but I don't recommend this office at all. I could do a half star if I can.
Dr · 9 June 2017
Agent replied · 8 June 2023
I am sorry to hear that this was your experience but I would like to thank you for taking the time to leave us this feedback. Please be assured we take all feedback very seriously and would very much like to investigate this matter further for you. If you would like to go into more detail about the concerns you have raised, including the property address details, then please email me at customercare@countrywide.co.uk and we will be happy to review this further for you. Many thanks.
★★★★★ 5/5
GoogleGreat service, kept well informed and prop[erty let within 1 week
Michael · 29 September 2023
Agent replied · 29 October 2023
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleTried to book numerous flats through this agency- but they would not answer any calls and when we tried to go into the office they were not very helpful and incredibly disrespectful. I would strongly advise against this company.
Lucy · 9 June 2018
Agent replied · 8 June 2023
Hi Lucy, We are sorry to hear your experience with us was less than great. If you would like to send more information to customercare@countrywide.co.uk and we can look into this further for you. Many Thanks.
★★★★★ 5/5
GoogleHave bought and sold a property with Slater Hogg and Howison in the last two and a half years, both transactions were seemless and the team feel both proficient and friendly. Happily recommend the service that they offer.
Rowan · 9 June 2018
Agent replied · 8 June 2023
Thank you Rowan for your wonderful 5* review. It is great to read that you have received fantastic service from our team at Slater Hogg & Howison, West End, on multiple occasions over the last few years. Thank you for the great recommendation.
Kind regards, Scott
★★★★★ 5/5
GoogleMitra and Aidan have been so helpful from start to finish on the sale of my flat. I can’t thank them enough!
Steph · 8 June 2022
Agent replied · 8 June 2023
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleWorst experience we have ever had selling a property and we have sold many. Eventually received a significant refund on their fees after threatening court action.NegativeProfessionalism
Whiter00m · 26 August 2021
Agent replied · 8 June 2023
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent service. The staff take a real personal interest in their clients. High level of communication - always kept up to date with how things were progressing. Can't recommend them highly enough.
Adrian · 9 June 2019
Agent replied · 8 June 2023
Thank you Adrian for your glowing 5* review of our Slater Hogg & Howison team. It is always great to read such positive reviews and recommendations from our clients.
Best wishes, Lucy.
★★★★★ 4/5
GoogleIn terms of the letting process of our apartment, Laura Campbell at SHH was exceptional - thorough, attentive and organised. Thank you, Laura.PositiveProfessionalism
Sandie · 26 August 2021
Agent replied · 8 June 2023
Thank you for your lovely review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThank you So much to your West End Branch for selling our family Home - every member of your staff was so helpful and made the process very easy for us.
Susan · 9 June 2018
Agent replied · 8 June 2023
Dear Susan,
Thank you for the great review. I will pass on your kind feedback to all the staff at the West End branch.
Kind Regards,
Sarah
★★★★★ 5/5
GoogleThe service was excellent from the whole team who were friendly ,helpful and informative.
Iain · 11 September 2022
Agent replied · 8 June 2023
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAlways there to help and guide me through buying my first home. Thanks for everything :)
Gemma · 8 June 2022
Agent replied · 8 June 2023
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleI can’t recommend Slater Hogg enough, Mhairi and Laura let my property so quick and made the whole process stress free.PositiveProfessionalism
Gary · 26 August 2021
Agent replied · 8 June 2023
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBrilliant letting agents - they deal with any issues promptly, are a friendly bunch and I would highly recommend them from a tenant's point of view. Thanks guys!
Jack · 9 June 2019
Agent replied · 8 June 2023
Thank you Jack for your 5* review and kind comments. It's good to know that you would recommend the team. Kind regards, Mike.
★★★★★ 5/5
GoogleRented a flat through Slater Hogg, the process was made very easy and the staff were very helpful. Would recommend renting or buying through Slater h
Hogg
Douglas · 9 June 2019
Agent replied · 8 June 2023
Thank you for your kind review and 5*'s! I will of course make sure your words are passed on to our local team. Kind regards, Scot
★★★★★ 5/5
GoogleA fantastic service from start to finish from the team at SHH. Really professional, helpful and friendly people, who were a pleasure to deal with. Highly recommended.
Peter · 9 June 2019
Agent replied · 8 June 2023
Thank you Peter for your wonderful 5* review of our local Slater Hogg & Howison team. It is great to read that you found our team so helpful and professional. Best wishes, Scott
★★★★★ 5/5
GoogleExcellent service throughout. Our flat sold quickly and Lisa in particular provided invaluable advice and support throughout the bidding process, enabling a quick sale. Would highly recommend.
Craig · 9 June 2019
Agent replied · 8 June 2023
Thank you Craig, your kind words are very much appreciated. Best regards, Mark
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
