Trusted Agent profile
★★★★★
175 reviews across 1 platform
57A, Station Approach, West Byfleet, KT14 6NE
Stirling Ackroyd's West Byfleet office at 57A is rated 4.8 out of 5 across 175 reviews on 1 platform, including 175 Google reviews rated 4.8.
Every review we hold for the West Byfleet office, from every platform, shown as written. First names only.
5/5
GoogleA huge thank you to the team at Waterfalls, West Byfleet. From the first enquiry to completion of the sale I have received the most professional service - efficient, client centred, knowledgeable and always quick to respond. A special mention for Bianca who went above and beyond.
5/5
GoogleAnother great experience working with Waterfalls. We have bought, sold and let properties with Waterfalls and have always been impressed by their professional but personal service and tenacity to get the deal done. Thank you, could not be more happy to leave this 5 star review.
5/5
GoogleA friendly team to deal with, helps a lot with the whole buying/selling process when it can be complicated enough already for everyone. Many thanks for helping our family move into the area.
5/5
GoogleLovely people and very professional. Got a good price in a difficult market for our home and would thoroughly recommend using their friendly service
Hi Matt, thank you so much for taking the time to review the service you received whilst selling through Waterfalls Sales & Lettings. We are thrilled to have achieved a good price for you and thank you for your wonderful comments. We wish you the best of luck, health and happiness for the future. Kind regards, Natasha Fuoco (Partner)
5/5
GoogleVery happy with this Estate agency. We bought our new flat through them. I recommend their services
5/5
GoogleWe used Waterfalls to buy and sell our house. We gave them the sale exclusively as they were brilliant when we bought the house. Can't fault the service we have received from all of the team, Dean, Ryan, Tim, Bianca, thank you.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleHad a great experience with Waterfalls, and thanks to them we secured our dream hope in only two months! Very responsive, friendly, and accommodated follow-up visits to the property so we could measure things up. Thanks everyone!PositiveProfessionalism
5/5
GoogleWhat a team and what GREAT service! I bought and sold through Waterfalls and have only praise for their professionalism, persistence, patience and integrity. Bianca, Tim and Dean - a thousand thank yous.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleThanks to all at Waterfalls for their help and advice during our sales process, particularly to Bianca who provided expert help, advice, encouragement and support.
5/5
GoogleBianca's involvement with a chain we were involved in was indispensable. Being a fellow agent I know the stress the stamp duty holiday has brought but Bianca remained positive and professional throughout. Thank you!PositiveResponsiveness, Professionalism
5/5
Google“Oh my goodness, I had no idea moving was so stressful! I am so grateful to the Waterfalls team but especially you Bianca. You’ve guided me though the whole process with an overload of patience & kindness. I really appreciate it, thank you!!!”
5/5
GoogleLuke, in West Byfleet, was very helpful with my purchase. Keeping me up to date, in what seemed like an age, but as I haven’t moved for 17 years it was probably the usual timings. Thanks again to him and his team. Simon
5/5
GoogleBel at waterfalls is a pleasure to work with, she is enthusiastic, diligent and really listens to what we are looking for in our next home.PositiveProfessionalism
5/5
GoogleSmooth process to buy our new home. Clear communication with office, speed response from Anna. Excellent!
5/5
GoogleJust bought, good service and very attentive.
Thanks Andrew, and best wishes in your new home! Kind regards, Andrew Waterfall
5/5
GoogleReally great service from Waterfalls on our purchase. Sensible, commercial, great at keeping all parties up to date. It all went very smoothly.PositiveResponsiveness
5/5
GoogleA very smooth process, with good communication and reassurances throughout.
5/5
GoogleReally easy, great communication. Thanks for everything Tim!PositiveResponsiveness, Professionalism
1/5
GoogleRating only, no written review.
Dear Rabiya Khan, we appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any … More
5/5
GoogleRating only, no written review.
Dear Linda Mcintyre! Thanks for the amazing review and star rating! All the best, Customer Care Team
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
I am sorry to read that we did not meet your expectations on this occasion. We would very much like to investigate your comments further and hope that you provide the information necessary to enable us to do this. I would like to assure you that Stirling Ackroyd strive to deliver outstanding service to our customers every time. We are extremely proud of our excellent reviews and the feedback our customers regularly share. If you would like us to investigate your comments further please do contact us using help@stirlingackroyd.com Regards, Claire
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
Thanks for your rating Dave, but I can’t see we’ve ever had any dealings with you at all, so I’m guessing you’re just trolling. If not and you’d like to explain, please call me. Kind regards, Andrew Waterfall
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Stirling Ackroyd's West Byfleet office has 175 reviews across 1 platform: 175 on Google.
Stirling Ackroyd West Byfleet is rated 4.8 out of 5 across all 175 reviews, and 4.8 out of 5 on Google from 175 reviews.
Stirling Ackroyd West Byfleet, 57A, Station Approach, West Byfleet, KT14 6NE.
