Every review we hold for the West Bromwich office, from every platform, shown as written. First names only.
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4/5
GoogleAfter seeing a property online that I liked and calling the West Bromwich office to enquire, I was greet by Kelly who was very friendly and personable. I was able to ask questions and speak with her as though Iβd known her forever! She was patient and very professional on viewing day and filled us with confidence. In her absence, Amanda was just as amazing with us and reassured us along the process and, in return, we have an amazing house to now make a home and partnered with an equally amazing landlord. Although parts of the process were made confusing, as a whole, we were happy with the level of service we received and would recommend and use Connells in the future.
Tiarni Β· 14 June 2021
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5/5
GoogleI recently put my house back on rent, and level of service I have received from Kelly, Lettings Manager, has been exceptional. Given I previously lost confidence in the service from
Connells when my house was previously rented through them, Kelly was able to turn this around very quickly. Through positive interaction, reassurance and with honest communication, all issues and queries have been resolved in a prompt manner. Thank you Kelly for all your help and support. You have certainly restored my confidence in your service and from Connells as a whole. I would certainly recommend Connells to anyone who is looking to let their property out.
I would also like to thank Amanda who has been very helpful when Kelly has not been available. Sheβs followed up with me after speaking with the tenants and has always met her promises. She has been very friendly and reliable. I can see there is some great team work too!
Anj Β· 14 June 2021
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5/5
GoogleCan not fault Connells , everything went so smoothly with my purchase of my forever home . Big shout out to Adam who showed me around the house and made me want to buy it straight away ( A credit to Connells) & also Dean,Courtney & Harrison for their professionalism and rapid replyβs to my emails . Thanks guys ! Highly recommended
Levie Β· 14 June 2023
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5/5
GoogleShout out Beth for the smooth move!
Tim Β· 16 March 2026
Agent replied Β· 16 April 2026
Thank you so much for the kind words! We are happy to hear that Beth helped make your move a breeze. We strive to provide excellent service and are glad to know we succeeded. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleVery good very good really really nice person definitely really nice. This review is for the best negotiator in lettings I have ever come across Bethany Strachan of Connell West Bromwich. Also thank you to the Lettings Manager Arif for your help.
Ali Β· 21 March 2025
Agent replied Β· 13 April 2025
Many thanks for your marvellous 5* review Ali. Best wishes, Lucy, Customer Relations.
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5/5
GoogleMy experience with connells west Bromwich was great. Arif and Taylor help me alot letting out my property. They are simply the best π π. β¦
Aamir Β· 18 August 2023
Agent replied Β· 13 June 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleBeen on look out for a property around West Bromwich , as moved from London to here , unfortunately circumstances changed and we had to look for a place to rent for now, found a property on Connells , and arranged a viewing same day , bare in mind it was Saturday (swift) . Property is brilliant and decided to place a HD. Got a call back on Monday , and secured it . Thursday same weeks keys were ready , although due to work collected them on Friday . Itβs a pleasure working with Kelly and knowing how renting properties out works , hence all went smooth and in no time .
My letting agent was Kelly Magee from start to begging , totally pleasant person , with great attitude , very responsive to emails or calls to any questions.
Itβs has been pleasure dealing with her , and she provided exceptional service .
Thank you Kelly .
Aleksandrs Β· 14 June 2020
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5/5
GoogleI had and I have a lovely experience at Connells West Bromwich. I started with buying my second house with Connells which was a great experience ( Deen , Greg and Courtney: lovely people) .
Now my current experience was to meet Kelly which is dealing with renting,as I rented my first house through Connells.
What can I say? I was amazed to meet someone like Kelly, so helpful, her commitment for her job is just brilliant.
She helped me so much, as I became a landlord for the first time, I made a friend, the trust that she show people is great.
I'm so happy that Kelly is looking after my house and I believe that she is a real asset to your Company.
Laura Β· 14 June 2020
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5/5
GoogleMy family brought a house through purple bricks and we chose Veer Singh to do our mortgage with. We are all extremely happy with the service provided. Even when there were complication with the application Veer was always helpful. Also would like to mention Harrison who helped with the legel side. Big thank you highly recommend
Navpreet Β· 14 June 2023
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5/5
GoogleUsed Connells for the sales of nine new apartments in West Bromwich. I dealt with Dean Woodhouse and his team. Dean is extemely professional, enthusiastic and determined to provide the best service and after care that a customer can ever ask for. Would highly recommend and will be dealing with Dean and team again for sure.
Kuldip Β· 14 June 2023
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5/5
GoogleBethany made it fun, her customer service skill is brilliant.
Adegbile Β· 16 April 2024
Agent replied Β· 13 June 2024
Thank you for your excellent 5* review adegbile oniyinde! Best wishes, Lucy, Customer Relations.
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5/5
GoogleThe best service, the manager was so patient with us answering all the questions we had. Although it was a slow process because of the landlord, the manager did his very best for us.
Fatoumata Β· 16 April 2025
Agent replied Β· 13 June 2024
Thank you for sharing your positive experience with us, Fatoumata! We're delighted to hear that our manager provided excellent service and was patient in addressing all your questions. We appreciate your understanding regarding any delays caused by the landlord and are glad that our team did their best to assist you. If you need any further help, feel free to reach out. Kind regards, Lucy, Customer Relations.
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5/5
GoogleWe just completed on a mortgage and the broker Veer Singh was exceptional. He made the whole process very easy ensuring everything was in hand which gave us confidence. He is very professional and I am pleased to say that we have a broker we can trust in the future and would highly recommend.
Sandy Β· 14 June 2023
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5/5
GoogleThank you to connells west brom for helping buy our 1st buy to let house!!!
Veer did our re mortgage and purchase mortgage, he was amazing so helpful highly highly recommend π β¦
Amarjit Β· 16 April 2025
Agent replied Β· 24 August 2024
Thank you for your thoughtful 5* review and recommendation Amarjit! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
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5/5
GoogleExcellent service, thank you Bethany for amazing service
Sandra Β· 16 April 2024
Agent replied Β· 13 June 2024
Sandra Mintah thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleBethany strachan she is very nice service and very quick service
Muhammad Β· 26 November 2025
Agent replied Β· 26 December 2025
Thank you so much for the kind words, Bethany! We're thrilled to hear that you had a great experience with our quick and friendly service. Best Wishes, Lucy, Customer Feedback and Support Team
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1/5
GoogleMr Sodhi is the one you need to stay away from when buying a house. All he is concerned about is his commission, will lie to you and wont return your calls. please stay away from this con of a man.
Satman Β· 14 June 2020
Agent replied Β· 13 June 2024
Hello, we are very sorry to hear that you believe the service of our Connells team was not up to our normal high standard. If you would like to provide any further details on this, please get in touch with us on socialmedia@connells.co.uk and we can look into this further for you.
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5/5
GoogleVery good experience with this company always willing to help out bethany and all the team are very helpful always checking on how we are settling in thankyou
Carla Β· 16 May 2025
Agent replied Β· 16 April 2026
Thank you for taking the time to leave us your 5* review Carla! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
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5/5
GoogleArif and his team at Connells helped us on our journey to getting our property let out. The experience throughout has been honest, polite and very well managed. From the time the property was available, it was let out in less than a month. He is personally available at all times and always provides an excellent service. Thank you Arif
Jaswant Β· 14 June 2022
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5/5
GoogleI used Connells to buy our first family home and very happy with the service. Veer Singh helped us with our mortgage application and was so helpful throughout, even after the mortgage was approved. He explained the whole process and was always happy to help. Thank you Veer Bhaji.
The Β· 14 June 2023
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5/5
GoogleFantastic service ,welldone Bethany Strachan .It was nice working with you ,i really appreciate your effort .Thank you for your kind service.
Wadzanai Β· 16 June 2025
Agent replied Β· 16 April 2026
Hello Wadzanai,
Thank you so much for your fantastic 5* review! We're thrilled to hear that you had a great experience with Bethany Strachan and appreciate your kind words. It was a pleasure working with you.
Best regards,
Lucy, Customer Relations Team
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5/5
GoogleI got my mortgage through Veer. It didn't quiet work out for at the beginning but Veer did his very best to make it happen for me. He has been very supportive throughout the whole process even after my mortgage was granted. He would reply to my messages and emails ASAP. I would definitely recommend Veer from Connells.
Suki Β· 14 June 2022
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5/5
Googleit was perfectπ
Veer Singh is highly recommended β¦
Hardeep Β· 15 November 2023
Agent replied Β· 13 June 2024
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI have been renting for years and I can confidently admit that Connells estate agent is the best. The estate administrator Daniel Joo was excellent and he went extra mile in making the move smooth to an extent . I will definitely recommend Connells West Bromwich to those wishing to relocate to this part of the world.
Kingsley Β· 14 June 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.