Hamptons Newbury Sales reviews in West Berkshire

★★★★★ 5/5

Google

I am rarely surprised however I was not only surprised but delighted with the exceptional service I recently received from Jack Hayman. I have a large portfolio of properties and Jack dealt with my enquiry about your letting/management services. What impressed me was Jack's knowledge and his ability to demonstrate he was professional, articulate, honest, driven and clearly passionate about going above and beyond for clients and customers. What an asset and credit he is to your team and business. I will be in touch with my instructions in due course and would love to work with Jack moving forward.

Natasha · 12 November 2018

★★★★★ 5/5

Google

I have let my flat with Hamptons Newbury for a couple of years now and have been so impressed at how efficient and professional they all are. I believe I have been privileged enough to have had contact with most of the team; Danica, Jack, Alfie and Shelley (sorry if I have missed anyone out) who all know the answers to my questions immediately, providing me with consistent communication. I've recently experienced a change in tenants which I always dread but I was pleasantly surprised at the quality of tenants and how seamless the process was. In comparison to other letting agencies I would say Hamptons in Newbury are a cut above the rest, in fact I wouldn't go anywhere else now. Thank you team Newbury!

Ella · 12 November 2018

★★★★★ 5/5

Google

Hamptons have looked after my property for a number of years and they never cease to surpass my level of expectations. They make the whole process as easy as possible for me, from finding suitable tenants, to the paperwork, to the management. The staff in particular make this an exceptional branch, Alfie, Jack and Danica in the Newbury branch are professional, friendly and give an all round superb service. Astrid in the lettings management department is every landlords dream, she is not only professional, polite and gives you a personal service but she always goes that extra mile to above and beyond to help and please both the landlord and the tenant. This is a great estate agent and has quality staff who all together work as a team to give a first class service. Would highly recommend.

Susan · 12 November 2018

★★★★★ 5/5

Google

A really excellent service from Alfie, Jack and Danica. Carried out with courtesy , patience and the utmost professionalism. Guiding me through each phase or the rental process as a landlord. Firstly finding a tenant , making sure everything was in order and advice regarding legal requirements. A very smooth process with no drama. I also felt that they were also assisting the tenant at all stages. They are really good people to deal with and I would have no hesitation in recommending them for service at the highest level.

Eric · 12 November 2018

★★★★★ 5/5

Google

We bought our house through Hamptons and have been absolutely delighted by the high class service we received. Nothing was too much for them and we felt valued as a customer. The whole transition was absolutely seamless and professional throughout. Have to mention Alfie Bright, a shining star for sure - still 4 years later since our purchase he checks in with us from time to time and even unprompted, knowing that we had a project house sent us a hard copy of what the property originally looked like before we undertook all the work. Never experienced customer service quite like it and for that reason we would only look to use Alfie at Hamptons to buy or sell our homes going forward.

Jess · 12 November 2018

★★★★★ 5/5

Google

Danica was extremely helpful and professional. She went the extra mile to keep in touch and help us with our property search. Would highly recommend Hamptons and Danica in particular.

Alice · 12 November 2019

★★★★★ 5/5

Google

We bought our lovely new home through this outstanding estate agents. They went above and beyond their remit to assist us - we were moving 300 miles, and the logistics of viewing and follow up discussions were not straightforward but the Hamptons team, and Kate in particular, did everything humanly possible to help ( including numerous out of office hours messages to and fro). We can recommend them without hesitation, a highly professional and thoroughly courteous group of colleagues.

Elizabeth · 12 November 2018

★★★★★ 5/5

Google

All the team at Hamptons were really friendly and helpful. I was always kept up to date with and developments and nothing was too much trouble for anyone. Hamptons are definitely a safe pair of hands for when you want to make that move. Can't recommend enough.

Helen · 11 November 2023

★★★★★ 5/5

Google

Hamptons have been quick to respond to our communications and work well with our landlord to get things sorted. Many thanks, especially to our property managers Harjeet and Charlotte.

Meurig · 10 October 2024

★★★★★ 5/5

Trustpilot

Good Service

We are managed by Danish and he's always been extremely helpful whenever there is an issue at the flat, we have a prompt response and communication. Thank you!

Elliot · 27 October 2025

★★★★★ 5/5

Google

In my experience, estate agents fall into two groups. Some just go through the motions in the hope that things might happen one day. It tends not to, and you feel that you have wasted your time and money. Then there are the experienced professionals who know what they are doing and how to get results. Kate responded quickly, kept the deal moving and anticipated problems. I cannot recommend Hamptons too highly.

Will · 12 November 2019

★★★★★ 5/5

Google

Excellent service from Alfie and the team at Hamptons. Superb communication throughout, would strongly recommend to any perspective landlords, tenants and customers entering the market.

Gavin · 12 November 2018

★★★★★ 5/5

Google

Jack Hayman was very helpful and professional when we required a rental property and was able to secure us a house which was perfect for our family’s needs. He went out of his way to make the process easier collecting forms in person on his way to work. We couldn’t recommend Hamptons and their staff more highly.

Isabel · 12 November 2018

★★★★★ 1/5

Trustpilot

Extremely unprofessional company

Extremely unprofessional company, communication is non-existent. Tried to get in contact via text, email and calling (for an entire month!). Even left messages. Absolutely no interest in responding

Lindsay · 5 October 2025

★★★★★ 5/5

Google

We dealt with Ollie in Newbury whilst looking for a property to rent, he was always responsive to our enquiries and actively contacted us regarding properties of interest, which is a refreshing change compared to some other agents who seem to think tenants don't matter. Great service, thank you.PositiveResponsiveness, Professionalism

Lucy · 27 December 2020

★★★★★ 5/5

Google

As a vendor - when your buyer thanks you for choosing a great estate agent... Enough said! Andy really is particularly good at calming the waters and making everything ok. Which it was. And we are all very grateful for this...

Marion · 11 November 2023

★★★★★ 5/5

Google

We dealt with Ollie in Newbury whilst looking for a property to rent, he was always responsive to our enquiries and actively contacted us regarding properties of interest, which is a refreshing change compared to some other agents who seem to think tenants don't matter. Great service, thank you.PositiveResponsiveness, Professionalism

Lucy · 11 November 2020

★★★★★ 5/5

Google

We have been working with Hamptons for a number of years as a contractor providing gas and electrical safety inspections. Danica, Alfie and the team have always been very personable, professional and prompt. We hope to continue a mutually beneficial working relationship with them over the coming months and years. Kim MJ Butterwick Ltd

Kim · 12 November 2018

★★★★★ 5/5

Google

I've been renting via Hamptons for over 4 years and have always found them helpful and on hand should I need them.

Tiffany · 10 October 2024

★★★★★ 5/5

Google

Danica Waistell is professional and dedicated. Her full personal attention to our property search meant so much to us. Outstanding Service.

Jayne · 12 November 2018

★★★★★ 5/5

Google

Professional from first meeting through to completion of my sale, that happened very quickly. I cannot thank all of the staff I spoke with in the Newbury office enough and would highly recommend Newbury Hamptons.

Rebecca · 11 November 2022

★★★★★ 5/5

Google

Superb efficient service. Thanks to Kate for all her support and humour of course!!! I would definitely recommend. Regards FH

Francis · 12 November 2018

★★★★★ 5/5

Google

Always a pleasure dealing with Alfie and his team. Total professionals who understand the needs of landlords, tenants and contractors.

Matt · 12 November 2018

★★★★★ 5/5

Trustpilot

I recently had an issue with tenants in…

I recently had an issue with tenants in my rented apartment Lois Hickey felt with the issue swiftly and professionally I was 100% satisfied with the outcome

Customer · 20 August 2025