Every review we hold for the West Berkshire office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleVery professional and informative. The whole team from start to finish were incredibly responsive and always had the answers.
Special thanks to Jack for keeping me in the loop re viewings and having a keen eye for details in the flat that needed addressing.
Would highly recommend using Hamptons!
George · 12 November 2018
Agent replied · 10 November 2024
Thank you for taking the time to leave us a review. We take customer service very seriously are delighted to hear Jack provided you with a 5* service, thank you again!
★★★★★ 5/5
GoogleI have just sold my Newbury flat through Deborah and her team at the Newbury office. Their support, advice and commitment to getting the sale over the line was truly impressive. They were an absolute joy to deal with. I can't recommend them highly enough.
James · 12 November 2019
Agent replied · 10 November 2024
Thank you for lovely feedback James, it is wonderful to hear Deborah and the team had such a positive impact on your experience, and in particular, that their advice and support was invaluable throughout. Feedback of this nature is very important to us and we look forward to making the whole team aware of your review, thank you again.
★★★★★ 5/5
GoogleEllady at Newbury Hamptons has been more than helpful with the rental of my property. Going above and beyond to make it a smooth process. Would highly recommend.
Anna · 22 June 2025
Agent replied · 25 July 2025
Thank you for the kind words! We're thrilled to hear that Ellady went above and beyond to make your rental process smooth. We appreciate your recommendation. Best wishes, Lucy, Hamptons Customer Care.
★★★★★ 5/5
GoogleDeborah and her team have been amazing, very responsive and pro active to get our sale over the line. Special thanks to Victoria and Sarah for being stars ⭐️
Mike · 11 November 2022
Agent replied · 10 November 2024
Hi there Mike, thank you for leaving such a wonderful review. We pride ourselves on our customer service and are pleased to know that we provided you with the best. We wish you many happy memories in your new home.
★★★★★ 5/5
GoogleExcellent team - responsive, helpful, honest and supportive. I would recommend using Hamptons. I would also like to make a specific note of thanks to Kate - whom valued, sold and managed us through the process with such professionalism and skill that it made the process so much easier. Kate personally invested into the process, ensuring we sold the property and made it to our new home.PositiveResponsiveness, Professionalism
Lucy · 11 November 2021
★★★★★ 5/5
GoogleI wish to thank Hamptons [Newbury] for all their help, support and guidance, especially Deborah and Kate through a very difficult time selling my late father's house. They were always extremely professional but also very personable and patient. I would highly recommend them .
Sarah · 12 November 2019
Agent replied · 10 November 2024
Thank you for leaving us a review. Customer service is very important to us and we are delighted to hear that Deborah and Kate had such a positive impact on your experience. We take great pride in our people and are particularly pleased to hear you received a personable and patient service. Customer Feedback is very important to us and we look forward to sharing you review with the team. Thank you again!
★★★★★ 5/5
TrustpilotFlat rental
I have used Hamptons to manage the rental of my flat for many years and have found them to be efficient, professional and friendly. I would absolutely recommend them
Helen · 18 March 2026
★★★★★ 5/5
TrustpilotHighly recommend Hamptons
We used Hamptons, Alton to sell our property. We highly recommend the calm professionalism of Adam, Peter and Dean in doing their best to produce a regularly updated brochure and point out the highlights/selling points of our property. Lovely people to deal with. Thank you.
L · 19 October 2025
★★★★★ 5/5
GoogleAbsolutely great service, helped me secure the house I wanted, thank you so much, always happy to answer all my questions, will use again
Micheal · 5 June 2025
Agent replied · 22 July 2025
"Thank you so much for the amazing review! We are thrilled to have helped you secure your dream home and appreciate your continuous support. Our team is always happy to answer any questions you may have. Looking forward to working with you again in the future!" #CustomerLove #HappyClients
Best wishes, Lucy, Hamptons Customer Care.
★★★★★ 5/5
TrustpilotResponsive and helpful property management
I’ve had a good experience with Hamptons managing the flat I rent. They’ve been responsive whenever issues arise and make a genuine effort to resolve things promptly.
Alexander · 10 March 2026
★★★★★ 5/5
TrustpilotExcellent Service from Constance at Hamptons
I’ve had a really great experience with Constance from Hamptons. She has been incredibly helpful, professional, and supportive throughout the whole process of renting my home.
Fabian · 16 March 2026
★★★★★ 5/5
GoogleThank you, Ellady, for helping us find a new home quickly.
Volodymyr · 10 October 2025
Agent replied · 23 November 2024
Thank you for your wonderful review Volodymyr. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!
★★★★★ 5/5
GoogleI been dealing with Hamptons Estate Agents in Newbury for over 5 years now. There were some ups and downs but generally speaking I am happy with the service. Current team is certainly deserve 5 stars. They always respond promptly and with the high level of professionalism. They understand my needs and criteria. Ollie, Lisa and Adele are very helpful and supportive.
Olga · 11 November 2021
★★★★★ 5/5
TrustpilotA very professional company with a…
A very professional company with a personable and approachable team. I was at first apprehensive with renting out my home. I was put at ease and the process fully explained to me. They found a lovely family which matched with my requirements perfectly.
Juliapow · 28 September 2025
★★★★★ 5/5
GoogleExceptional service and care from Kate who is a great credit to Hamptons, Deborah was also a great help ands both ensured a very smooth and professional transaction for the purchase of our property for a relative.
Nick · 12 November 2019
Agent replied · 10 November 2024
Thank you for leaving us a review. We take customer service very seriously and are delighted to hear that Kate and Deborah had such a positive impact on your experience with us. We take great pride in our people and look forward to sharing your review with the whole team. Thank you again!
★★★★★ 5/5
GoogleRecently purchased via Newbury branch. Transparent during negotiations and level headed when travelling through choppy waters during purchasing process. Now very happily installed and love our home. What more could we want? Thanks for all the support
Elizabeth · 10 October 2024
Agent replied · 10 November 2024
Hi Elizabeth, thank you for your review. It is great to see that the team provided you with their standard exceptional service. We hope you enjoy your new home!
★★★★★ 5/5
GoogleMost will see visiting an estate agents abit of a daunting experience but the team at Hamptons Newbury were nothing but welcoming and professional - the senior manager Alfie was a class act. Would highly recommend.
Marcus · 12 November 2018
Agent replied · 10 November 2024
Thank you for taking the time to leave us a review! We take great pride in our people and are thrilled to recieve such wonderful feedback about Alfie, we have no doubt he will be delighted to read your kind words. Thank you again!
★★★★★ 5/5
GoogleGreat service and responsive, friendly staff
Chris · 10 October 2025
Agent replied · 10 October 2026
Thank you for your wonderful review Yeung. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!
★★★★★ 5/5
GooglePleasure to deal with, very helpful and efficient staff from the moment I enquired about renting using their services. Great communication and professional. Overall I found the whole experience using Hampton services pleasing. Highly recommended!
Jeremiah · 10 October 2024
Agent replied · 10 November 2024
Thank you for taking the time to leave us a review Jeremiah. We are so pleased to know that the team provided you with a high level of service!
★★★★★ 5/5
TrustpilotInes Riou is a star
One individual, Ines Riou, got the sale over the line in a very difficult market. She was tireless in dealing with multiple problems and kept me informed every day.
Mr · 22 December 2025
★★★★★ 5/5
TrustpilotWe've had a greatGreat support from our property manager experience with…
We've had a great experience with Hamptons so far. Our property manager Dena Gold recently facilitated the fix of a issue in our flat and made the whole process really easy. Always professional, responsive, and helpful, thank you, Dena!
Oliver · 18 September 2025
★★★★★ 5/5
TrustpilotThank you Danish!
So grateful to Danish Ashraf who manages our property for us. He is incredibly capable, professional and it is always an absolute pleasure to talk to him on the phone. If I could give him 6 stars, I would!
Rhiannon · 17 September 2025
★★★★★ 5/5
TrustpilotFantastic service from Anca
Fantastic service from Anca, always available and extremely fast response, her communication quality are excellent, thanks for her service.
N · 15 March 2026
★★★★★ 5/5
GoogleKate worked incredibly professionally and with significant due diligence in the sale of our property. Whilst the chain was small the legal were somewhat challenging and the buyer was a first timer. She managed it with courtesy charm and diligence.
I would thoroughly recommend Hamptons as a very good agency.
Richard · 11 November 2023
Agent replied · 10 November 2024
Hi Richard! Thank you for the great feedback. We are so happy that we are able to provide you with a remarkable experience and we wish you many happy years in your new home!
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