Every review we hold for the West Berkshire office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleIt was an absolute privilege to have Ellady Watson help me find the perfect family home. She listened carefully to our specific needs and immediately identified a few properties, which might be suitable. Within a couple of days we had found the right property and she was incredibly helpful and efficient during the contract exchange and finalizing all details. It is very rare to find someone who communicates as well as Ellady. Even when there were no updates per se, she still checked in to let me know how things stood and what she was working on. All property searches and moves can be stressful and Ellady did her utmost to make sure everything was as seamless as possible. I cannot thank her enough for all of her help, understanding, and pro-activeness. She is one of the best agents I have ever worked with and I highly recommend her. Thank you Ellady and thank you Hamptons!
Tracey · 3 December 2024
Agent replied · 8 December 2024
Hi Tracey! Thank you for the great feedback. We are so happy that we are able to provide you with a remarkable experience and we wish you many happy years in your new home!
★★★★★ 5/5
GoogleWe had a wonderful experience with Ellady at Hamptons. Our relocation to the UK was complex but Ellady went above and beyond trying to secure us a home with regular contact and suggestions. We would most definitely recommend her services and will be in contact in the future when we decide to buy our forever home. Thank you Ellady for all your hard work.
Nicola · 15 June 2025
Agent replied · 8 July 2025
Thank you for your kind words! We are thrilled to hear that our team member Ellady provided you with exceptional service during your relocation. We pride ourselves on going the extra mile for our clients and are happy to know that we met your expectations. Kind regards, Lucy Mawer, Customer Feedback and Support Team
★★★★★ 4/5
TrustpilotOld Listed Country House
Very friendly and approachable team. Willing to adapt to our requests, listen and respond. Very good brochures printed. Online advertising constantly up dated and feedback. We were told about viewings in good time and also given ideas regarding what we could do to improve the house. They were all very diligent and hard working. Hamptons in Headington lead by Heather were extremely good estate agents and they all Genuinely wanted to sell our house and were extremely professional.
Claire · 6 December 2025
★★★★★ 5/5
GoogleThis is to say thanks to Ellady Watson, who did a fantastic job for me in helping me get an apartment to market and a tenancy in place within a month. She is very professional and personable and I can only recommend her highly to new clients of Hamptons, Newbury.
Steve · 25 October 2025
Agent replied · 22 November 2025
Thank you for your kind words! We're thrilled to hear that Ellady provided exceptional service and helped you find an apartment quickly. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
TrustpilotOutstanding Service
Mel and her team at Hamptons in North Dulwich were outstanding throughout the sale of our property. Even during a period when selling was far from straightforward, they worked tirelessly and ultimately secured the price we were hoping for on our home in Herne Hill. Their professional service and commitment truly impressed us, and we would highly recommend them for any property sale or purchase in the Dulwich or Herne Hill area.
Markus · 5 January 2026
★★★★★ 5/5
TrustpilotThe house we have rented through the…
The house we have rented through the Parsons Green office has been a great experience from the beginning. We haven’t rented in a number of years but are doing so while renovating our own house. The property is managed by Hamptons through the help and expertise of Danish at their property management. Everything issue is dealt with efficiently and politely through Danish making our lives so much easier! I can trust that it will be done always, thank you Danish.
Claire · 4 October 2025
★★★★★ 5/5
TrustpilotIncredibly happy with Hamptons Balham
We have been incredibly happy with our experience of selling our house through Hamptons Balham. Tom and Jack were the main estate agents we worked with. Also loved their photographer Bo who spent over an hour and a half getting excellent photos and a detailed floor plan (a lot of estate agencies won’t spend that type of money and time on the house marketing). Davina was also fab.
Rowina · 23 December 2025
★★★★★ 4/5
TrustpilotI had a really great experience with Grace
I had a really great experience with Grace throughout the whole process. She was friendly, professional and incredibly helpful from the initial viewing through to getting everything finalised. The whole process was handled quickly and efficiently, which made what could have been a stressful move feel very straightforward.
N/A · 10 September 2026
Agent replied · 22 September 2026
Thank you for taking the time to leave such a wonderful review.
We are delighted to hear that Grace provided such a positive experience throughout your move. It's great to know that her friendly, professional and proactive approach helped make the process smooth and straightforward from the initial viewing right through to completion.
Hamptons takes great pride in delivering excellent customer service, and we are delighted to hear that Grace's support, communication and efficiency made such a positive difference.
Thank you again for your recommendation and for choosing Hamptons. We wish you all the very best in your new home.
★★★★★ 5/5
TrustpilotDanish is by far the most helpful…
Danish is by far the most helpful estate agent I’ve met. As my property manager, he has handled every issue with patience, professionalism, and efficiency. No matter the concern, he always finds a solution quickly and ensures everything runs smoothly. His dedication, attention to detail, and willingness to go the extra mile truly set him apart. I highly recommend Danish to anyone looking for a reliable and proactive property manager!
Niki · 21 November 2025
★★★★★ 5/5
TrustpilotProperty management
Hamptons have been acting for our let properties for several decades. They have always proved to be efficient, professional and competent. We are very comfortable in leaving our properties in their capable hands. Constance has been dealing with the day-to-day management and she is a delight to deal with. Thank you to both Constance and Hamptons.
Peter · 18 March 2026
★★★★★ 5/5
TrustpilotVery pleased
We’ve been renting a flat for over a year with Hamptons and I’m very pleased with the management. Any issues that have come up I was in direct contact with the property manager Patryk L. He would always respond promptly and was very thorough with getting issues resolved.
Andreina · 3 September 2026
Agent replied · 22 September 2026
Thank you for taking the time to leave such a fantastic review.
We are delighted to hear that you have enjoyed such a positive experience during your tenancy with Hamptons. It's especially pleasing to learn that Patryk has provided prompt, thorough and reliable support whenever issues have arisen.
Providing responsive property management and ensuring concerns are resolved efficiently are key priorities for us, so it is wonderful to know that Patryk's service has had such a positive impact on your experience over the past year.
We will be sure to pass your kind comments on to Patryk, who I know will be very pleased to receive this recognition.
Thank you again for your feedback and for choosing Hamptons.
★★★★★ 5/5
GoogleEllady is the most exceptional and professional estate agent I have ever seen in my life! She was super supportive and empathetic, listened to me with great attention and tried to help me by going above and beyond. I actually don`t see her as a professional now, she is more like my friend. I am very happy with Hamptons so thank you!
Helin · 21 February 2025
Agent replied · 8 August 2025
Thank you for your wonderful review Helin. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!
★★★★★ 5/5
TrustpilotHamptons - Excellent Tenant Experience
Hamptons look after the rental property I have occupied for 4 years now. I mainly engage with Daniel, who is extremely responsive and and courteous, but I have to say that every touch point with Hamptons, from the initial viewing, to the contract, and the annual property checks has always been handled with a high degree of professionalism.
Michael · 26 June 2026
Agent replied · 22 September 2026
Thank you for taking the time to leave such a positive review.
We are delighted to hear that you have had such a consistently positive experience with Hamptons throughout your four-year tenancy. It is particularly pleasing to know that Daniel has been responsive, courteous, and supportive whenever you have needed assistance.
We are also grateful for your comments regarding the wider team and the professionalism shown throughout the tenancy, from your initial viewing and tenancy agreement through to the regular property inspections.
Your feedback is greatly appreciated
★★★★★ 1/5
TrustpilotScam company they tried to scam me out…
Scam company they tried to scam me out of £250 for a deposit their staff member Gytis Petkauskas is very unprofessional and rude was harassing me to make a payment to their company then when payment was done tried to trick me to make a payment to a different company and not return my payment be very careful of these guys dodgy as hell he was quick to take my money but somehow doesn’t know how to use his phone when it comes to retuning my payment SCUM
Cameron · 18 July 2025
★★★★★ 4/5
TrustpilotPatryk has been helpful and efficient…
Patryk has been helpful and efficient in sorting out a mess left by other colleagues. He has been a temporary property manager so I can only speak of a couple of experiences and not his longer term management, but would welcome him being given the chance to prove himself in the longer term role.
Tim · 12 March 2026
★★★★★ 5/5
TrustpilotApartment 5 West Wing SL4 3TD Windsor
We moved our property at SL4 3TD Apartment 5 West Wing at Windsor almost 1.5 years ago. The property is lovely and managed by Hamptons with excellent care. Of course, as everybody faces, we had some small issues. Whenever we contact our Property Manager Patryk, he solves problems with professionalism and responds to all questions/inquiries as soon as possible.
Mustafa · 2 June 2026
Agent replied · 22 September 2026
Thank you for taking the time to leave such a wonderful review.
We are delighted to hear that you had a positive experience with our team. Providing excellent customer service is extremely important to us, so it is always rewarding to receive such positive feedback.
Your kind comments will be shared with the team, who will be pleased to know that their efforts have been appreciated.
Thank you again for your review and for choosing Hamptons.
★★★★★ 5/5
GoogleI have to share the comments of the last reviewer regarding this Agency and particularly Amber. We are a family looking for a country family home, in a very fast competitive market. Amber was outstanding with communication, viewings and flexibility. We had been extremely disappointed in the manner and attitude of several agents in the Hampshire/Berkshire area. We are landlords ourselves based in the Midlands so it has been an interesting experience being on the 'tenant' side, but this agency have been first class.
E · 11 November 2023
Agent replied · 10 November 2024
Thank you for the great feedback. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate Agents Newbury was exceptional. The team will be pleased to read your review!
★★★★★ 5/5
GoogleI am writing regarding Amber Pike, an agent who showed us a house to let in Hungerford this week. Amber was not only warm and welcoming when we arrived at the viewing but she had extensive knowledge of the house and was able to answer all our questions.
During the few days after our viewing Amber kept us informed of her conversations with the owner and explained a few more puzzling aspects of the property. Most of all she was available for us and always professional and cheerful.
The previous day we had viewed another property in the same vicinity and there was a sharp contrast in the agent's manner and knowledge of that property.
We are happy to give Hamptons this recommendation.
Best Regards,
Wendy and Alex Rutkowski
Wendy · 11 November 2023
Agent replied · 10 November 2024
Thank you for the great feedback Wendy. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate Agents Newbury was exceptional. The team will be pleased to read your review!
★★★★★ 5/5
GoogleFabulous experience and huge thank you to Andrew Llewelyn who helped us enormously, from our first viewing right through to picking up the keys to our new home.
As first time buyers who were purchasing a property with a complicated chain, Andy was a fantastic help to us, very knowledgeable and ensured quick and efficient communication between all parties throughout.
Andy provided great reassurance through our often uncertain and stressful 6 month journey to securing our dream first home and it truly felt that they were in our in our corner supporting us, guiding us through this process and looking out for our best interests. They were friendly, professional and always at the end of the phone to answer any questions we had or help calm our nerves when things looked uncertain!
We would absolutely recommend Hamptons Newbury for buyers, and especially Andy if you're looking for 5* service from Day 1! Thank you again for your faultless support and guidance.
Katia · 11 November 2023
Agent replied · 10 November 2024
Hi Katia! Thank you for the great feedback. We are so happy that we are able to provide you with a remarkable experience and we wish you many happy years in your new home!
★★★★★ 5/5
GoogleAs a vendor having just successfully sold a property with Hamptons, I cannot recommend the Newbury office highly enough. Particular thanks to Tom, Andy and the team who provided a first class service from start to finish. The sale process was not without its challenges, but their friendly, understanding and highly professional approach was exceptional and it was a pleasure working with them.
I have no hesitation in recommending Hamptons Newbury to any vendor.
Gary · 15 March 2024
Agent replied · 10 November 2024
Thank you for your wonderful review Gary. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!
★★★★★ 5/5
TrustpilotThe very fast and efficient response I…
The very fast and efficient response I got from Max Barnes when my boiler broke down leaving me with no hot water or heating was first class. Max was quick to act and to keep me informed of what was happening with the repair. Great service.
Ian · 17 March 2026
★★★★★ 5/5
TrustpilotVery good service
Daniel Johnson [Hampton's St Alban's] has been intrepid in following up a number of difficult challenges arising from the rental of our flat. He is committed to helping both property owner and tenant resolve differences and move on to successful outcomes. Daniel is polite and professional. I can fully recommend his work and the work of his company.
Liz · 13 October 2025
★★★★★ 5/5
TrustpilotExperiences renting a flat managed by Hamptons
I have been renting a flat managed by Hamptons and compared to my experience with number of other property managers, they are very responsive, helpful and flexible. Any issues I’ve had in the flat have been resolved super quickly - particularly our property manager Danish Ashraf has been super helpful throughout. Would happily recommend Hamptons.
Elina · 25 October 2025
★★★★★ 5/5
TrustpilotThe letting team at Hamptons in Maidenhead
The letting team at Hamptons in Maidenhead have managed our rental property for over 10 years. The service has always been excellent. Harjeet Kaur was our Property Manager for many years and was excellent in every way, proactive, efficient, responsible and responsive. Thank you. Paul
Paul · 19 January 2026
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