Trusted Agent profile · West Berkshire

Hamptons Newbury Sales reviews in West Berkshire

4.7

★★★★★ Excellent

330 reviews across 2 platforms

58 Northbrook Street, Newbury, RG14 1AN, West Berkshire, RG14 1AN

Hamptons's office in West Berkshire, at 58 Northbrook Street, is rated 4.7 out of 5 across 330 reviews on two platforms, including 196 Google reviews rated 4.9.

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4.9 / 5

196

Reviews on Google

This office

Trustpilot logo

134

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the West Berkshire office, from every platform, shown as written. First names only.

5/5

Trustpilot

I have been a client of Hamptons in Reigate for many years…

I have been a client of Hamptons in Reigate for many years renting out my semi furnished property. I am extremely satisfied with the service. Their staff are very attentive. Athena and Jessica do an outstanding job at finding the best tenant for the property and ensuring the whole rental process goes smoothly. And similarly once rented property management presently handled by Conny has been really excellent, making sure that any issues are promptly reported and then get fixed. So all in all I can highly recommend Hamptons.

Graham · 12 March 2026

4/5

Trustpilot

Removal of Canting Tree Close to Shed and Fence

We had struggled to find someone capable/willing to remove a large canting tree at the very end of our garden, next to a shed and a fence. Mandy Dorta thought outside the box and managed to achieve this through someone, quite rightly, she thought could achieve this. If the tree had come down it would have caused serious damage but Mandy Dorta was proved right as the chosen person did a very difficult job very well, especially given the lack of parking outside the house. Thank you Mandy.

Sandra · 12 March 2026

5/5

Google

Ellady made the process very quick and easy! She’s quick on the ball and extremely patient. Thank you for all your help

Makana · 10 September 2026

Agent replied · 10 October 2026

"Thank you for your excellent 5* review! We're so happy that Ellady's quick and patient assistance made your experience with us easy and efficient. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Over 18 months Shelley Shakespeare was responsible for conducting the majority of the viewings of our home in Newbury. Without exception, each viewing was clearly and comprehensively reported and summarised immediately which we appreciated. It is clear that she understood our property and its history and always had a clear understanding of each prospective viewer/viewers. We were delighted with our eventual sale and the compliments that the prospective buyers’ paid to the service they had received on our behalf. Well done Shelley. Good job.

Jolyon · 7 April 2025

Agent replied · 23 April 2025

Thank you for your kind words and for choosing Shelley as your real estate agent! We are thrilled to hear that she provided exceptional service throughout the process and that you were happy with the outcome. Congratulations on the sale of your home. Kind regards, Lucy, Customer Relations.

5/5

Google

I cannot recommend Ellady more! We had the pleasure of visiting a house with Ellady in Newbury she picked us up from and back to the station, took her time to gives us all the info and really went above and beyond to help us. We unfortunately did not get our offer accepted for this house so Ellady made it her mission to find us a house and really listened to what we needed! I genuinely I’m so grateful for her kindness and professionalism. She is very dedicated and determined. Thank you again so very much you are amazing!

Alice · 9 March 2025

Agent replied · 22 May 2025

Thank you for the great feedback Alice. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate and Letting Agents Newbury was exceptional. The team will be pleased to read your review!

5/5

Trustpilot

We've had a really good experience with…

We've had a really good experience with Hamptons. Our property manager, Harjeet Kaur Arla was exceptional throughout our tenancy. She was always very kind, professional, and incredibly responsive whenever we had any issues. During the busy end-of-tenancy process, she was particularly helpful, promptly providing cleaning company recommendations and ensuring we received the urgent letter we needed for our son's school application. Her support made our move-out smooth. Highly recommend her, and Hamptons.

Meghana · 10 March 2026

5/5

Trustpilot

Selen has been our property manager for…

Selen has been our property manager for several years and she always provides an excellent and responsive service when we raise issues with the flat with her.

Ryan · 16 June 2026

Agent replied · 22 September 2026

Thank you for taking the time to leave a review. We are delighted to hear that Selen has consistently provided you with excellent service over the years. We understand how important it is to have a property manager who is responsive and supportive when issues arise, and it is wonderful to know that Selen has been able to deliver this for you. Your kind feedback is greatly appreciated, and we will be sure to share your comments with Selen and her management team. Recognition such as this means a great deal and reflects the high standards of service we strive to provide. Thank you once again for your continued trust in Hamptons.

5/5

Trustpilot

Danish is always supportive to me.

Danish is always supportive to me. Thank you very much!

Gaku · 6 October 2026

Agent replied · 10 October 2026

Thank you for taking the time to leave a 5 star review. We are delighted to hear that Danish has provided such consistent support and made a positive difference to your experience. Delivering helpful, reliable and attentive service is something we value greatly, so it's wonderful to know that Danish has demonstrated these qualities. Your kind feedback means a great deal to us, and we will be sure to pass your comments on to Danish. Thank you again for your support and for choosing Hamptons.

5/5

Trustpilot

Thank you to Danish

Danish has been very efficient and reliable in managing matters during our tenancy. We recently had an issue in the apartment, and he immediately contacted the landlord and proposed a practical solution. Thanks to his sound judgment, the landlord accepted his suggestion without hesitation, and the problem was resolved within three days. He also follows up to ensure matters are properly resolved and has made the process straightforward for us as tenants. His support as a property manager has been much appreciated.

Ada · 22 December 2025

5/5

Trustpilot

Danish is an exceptional professional…

Danish is an exceptional professional who I would highly recommend. Very good service!!

Nicolas · 5 September 2026

Agent replied · 22 September 2026

Thank you for your fantastic 5-star review. We are delighted to hear that Danish provided such exceptional service. Delivering a professional and positive experience is something we strive for, and it's wonderful to know that Danish made such a strong impression. We really appreciate your recommendation and your kind words, which will be shared with Danish and the team. Thank you for choosing Hamptons.

5/5

Trustpilot

Thank you!

I was extremely lucky to have Hamptons manage the property that I have been renting for a few years. In particularly, Saima Hasib was an irreplaceable link in communication - thanks to her attention to detail, professionalism and willingness to go an extra mile if needed, my experience has been smooth and enjoyable. I am delighted to have worked with Saima and the team, and grateful for Saima's exceptional level of support, positive attitude and friendly approach.

Anastasia · 30 December 2025

5/5

Google

We had a wonderful experience with Ellady at Hamptons. Our relocation to the UK was complex but Ellady went above and beyond trying to secure us a home with regular contact and suggestions. We would most definitely recommend her services and will be in contact in the future when we decide to buy our forever home. Thank you Ellady for all your hard work.

Nicola · 15 June 2025

Agent replied · 8 July 2025

Thank you for your kind words! We are thrilled to hear that our team member Ellady provided you with exceptional service during your relocation. We pride ourselves on going the extra mile for our clients and are happy to know that we met your expectations. Kind regards, Lucy Mawer, Customer Feedback and Support Team

4/5

Trustpilot

Old Listed Country House

Very friendly and approachable team. Willing to adapt to our requests, listen and respond. Very good brochures printed. Online advertising constantly up dated and feedback. We were told about viewings in good time and also given ideas regarding what we could do to improve the house. They were all very diligent and hard working. Hamptons in Headington lead by Heather were extremely good estate agents and they all Genuinely wanted to sell our house and were extremely professional.

Claire · 6 December 2025

5/5

Google

I recently let my Apartment with Hamptons. Oliver and Ellady have been an amazing team helping to navigate the process and provide superb advice and assistance. The Apartment was let very quickly, and I have been very impressed with the help and support I have received from Ellady in the months since.

James · 10 October 2025

Agent replied · 10 October 2026

Thank you for the great feedback James. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate and Letting Agents Newbury was exceptional. The team will be pleased to read your review!

5/5

Google

This is to say thanks to Ellady Watson, who did a fantastic job for me in helping me get an apartment to market and a tenancy in place within a month. She is very professional and personable and I can only recommend her highly to new clients of Hamptons, Newbury.

Steve · 25 October 2025

Agent replied · 22 November 2025

Thank you for your kind words! We're thrilled to hear that Ellady provided exceptional service and helped you find an apartment quickly. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Trustpilot

Fabulous experience - thank you to our Property Manager!

We have recently become tenants in a rental property of Hamptons. We’ve only got good things to say about the service. Our property manager, Mandy, has been brilliant in answering any questions we might have and arranging people to pop in should any small issues arise at a prompt speed. Thank you so much!

Flora · 28 September 2026

Agent replied · 10 October 2026

Thank you for taking the time to leave such a lovely review. We're delighted to hear that you've had such a positive experience since moving into your new home. It's great to know that Mandy has been so helpful and responsive, and that she's been able to quickly assist whenever you've had any questions or needed support. I'll be sure to pass your kind comments on to Mandy, who I'm sure will really appreciate the recognition. We wish you all the best in your new home and hope you continue to enjoy your tenancy with us

5/5

Google

It has been a pleasure renting a property with Hamptons. Ellady has been amazing and has communicated with me quickly with all the information throughout the whole process, answering any queries I had. This has been the smoothest and easiest journey from start to finish. Thanks Ellady & Hamptons Team!

Maria · 10 October 2025

Agent replied · 8 December 2024

Thank you for your wonderful review Maria. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!

5/5

Google

Hamptons made finding and moving into me new home so easy, Ellady was fantastic to work with, able to answer any questions I had, and made the whole process incredibly smooth and stress free. Absolutely recommend to give the team and Ellady your trust when looking for a new place

Samantha · 10 October 2025

Agent replied · 10 October 2026

Thank you for your positive feedback of Hamptons Estate and Letting Agents Newbury. We are so thrilled to hear how happy you are with the service the team provided! We wish you many happy years in your new home!

5/5

Trustpilot

Outstanding Service

Mel and her team at Hamptons in North Dulwich were outstanding throughout the sale of our property. Even during a period when selling was far from straightforward, they worked tirelessly and ultimately secured the price we were hoping for on our home in Herne Hill. Their professional service and commitment truly impressed us, and we would highly recommend them for any property sale or purchase in the Dulwich or Herne Hill area.

Markus · 5 January 2026

5/5

Trustpilot

The house we have rented through the…

The house we have rented through the Parsons Green office has been a great experience from the beginning. We haven’t rented in a number of years but are doing so while renovating our own house. The property is managed by Hamptons through the help and expertise of Danish at their property management. Everything issue is dealt with efficiently and politely through Danish making our lives so much easier! I can trust that it will be done always, thank you Danish.

Claire · 4 October 2025

5/5

Google

As a vendor having just successfully sold a property with Hamptons, I cannot recommend the Newbury office highly enough. Particular thanks to Tom, Andy and the team who provided a first class service from start to finish. The sale process was not without its challenges, but their friendly, understanding and highly professional approach was exceptional and it was a pleasure working with them. I have no hesitation in recommending Hamptons Newbury to any vendor.

Gary · 10 October 2024

Agent replied · 10 November 2024

Thank you for your wonderful review Gary. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!

5/5

Trustpilot

Incredibly happy with Hamptons Balham

We have been incredibly happy with our experience of selling our house through Hamptons Balham. Tom and Jack were the main estate agents we worked with. Also loved their photographer Bo who spent over an hour and a half getting excellent photos and a detailed floor plan (a lot of estate agencies won’t spend that type of money and time on the house marketing). Davina was also fab.

Rowina · 23 December 2025

5/5

Trustpilot

Juan Elkington

Juan Elkington, based at the Maidenhead office has been an excellent Property Manager: professional, approachable, and highly responsive. He communicates clearly, deals with issues promptly, and makes everything as straightforward as possible. A pleasure to work with and a real asset to the team."

G · 5 October 2026

Agent replied · 10 October 2026

Thank you for taking the time to leave such a wonderful review. We are delighted to hear about your positive experience with Juan and the Maidenhead Property Management team. Providing a professional, responsive and approachable service is incredibly important to us, and it's fantastic to know that Juan's clear communication and prompt handling of matters have made managing your property as straightforward as possible. Your kind words about Juan being a real asset to the team are greatly appreciated, and we will be sure to share your feedback with him and his colleagues. Thank you again for your recommendation and for choosing Hamptons.

5/5

Trustpilot

Danish is by far the most helpful…

Danish is by far the most helpful estate agent I’ve met. As my property manager, he has handled every issue with patience, professionalism, and efficiency. No matter the concern, he always finds a solution quickly and ensures everything runs smoothly. His dedication, attention to detail, and willingness to go the extra mile truly set him apart. I highly recommend Danish to anyone looking for a reliable and proactive property manager!

Niki · 21 November 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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