Trusted Agent profile · Wembley

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Ellis & Co Wembley reviews

★★★★★ Excellent

958 reviews across 4 platforms

4 Ealing Road, Wembley, HA0 4TL

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Ellis & Co's office in Wembley, at 4 Ealing Road, is rated 4.6 out of 5 across 958 reviews on four platforms, including 860 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.6 / 5

860

Reviews on Google

This office

Facebook logo

1.4 / 5

9

Reviews on Facebook

This office

View Agents logo

4.8 / 5

30

Reviews on View Agents

This office

Trustpilot logo

59

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Ellis & Co Wembley

We're proud to offer a wide range of properties for sale and to rent, in Wembley and the surrounding areas. At Ellis & Co Wembley we pride ourselves on our high level of customer service and knowledge of the local property market. Our main areas of business are residential sales, lettings and property management. If you have a property to sell or let, are looking for a new home, or would like us to manage a property on your behalf, please do get in touch with the team. We can also provide a free sales or lettings valuation of your property.

Awards

The Trusted Agent 2026 results for Ellis & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Wembley office, from every platform, shown as written. First names only.

5/5

Google

I recently had the pleasure of renting a flat through Ellis and Co Wembley and I couldn’t be more impressed with their level of service I received. Ronit was incredibly responsive, answering all my questions quickly and thoroughly. He took the time to understand my needs and found the perfect flat that met my criteria. The paperwork was easy, and the move-in process was seamless. What stood out most was his professionalism and dedication to making sure I was fully satisfied. I highly recommend their services to anyone looking for a reliable, efficient, and friendly team to help with renting a flat!

A · 14 February 2025

5/5

Google

"Dude, renting from Ellis & Co. was awesome. Ronit and the team were super professional and efficient, making everything easy, from the viewing to the paperwork. They always got back to me quickly, and were fair, friendly, and respectful. I totally recommend them to anyone looking for a place. Thanks again to Ronit for helping me find a great place!"

KAJAL · 26 September 2025

5/5

Google

Great service from Mr Krupesh Bella and team , timely prompt responses , all concerns and questions are answered immediately. Thanks again for all help and support.

Ahmed · 2 October 2025

Agent replied · 17 October 2025

Dear Ahmed, Thank you so much for your kind words and the fantastic 5-star review. It was our pleasure to assist you, and we're delighted to hear that Krupesh Bella and the team met your expectations with prompt responses and diligent support. Your satisfaction is our priority, and we're here for any future needs you may have. Warm regards Ellis and Co

5/5

Google

I been with other agencies for 3 months and they failed to rent out my property located in wembley central and gave me excuses. My friend recommended ellis and co and with in 2 weeks secured a professional tenant with good communication from the lettings team. Thank you lettings aditya, ronit and akshat

Divyesh · 6 April 2026

Agent replied · 10 October 2026

Thank you immensely for recommending us! Delighted we secured a professional tenant within two weeks. Aditya, Ronit and Akshat appreciate your kind words.

5/5

Google

Ellis and Co stands the best agent in Wembley area. After disappointment from all other agents I was able to find my property from Ellis and Co. Ronit, with his calm and patient nature has helped me through the whole letting process including references and contracts. Please go with them for your next home! Must recommended

Moinool · 13 March 2026

Agent replied · 13 April 2026

We are overjoyed to hear that Ronit's calm and patient support made your letting process smooth and successful. Thank you for recommending Ellis & Co as the best agent in Wembley.

5/5

Google

I was having a very difficult time with a another agent and Vinnay was very helpful in sorting a property out for me. Ronit was the one handling paperwork as I believe it's his assistant. They work great in a team together. Very professional

Carol · 14 March 2025

Agent replied · 23 March 2025

Dear Carol, We appreciate you taking your time to leave a review. Regards Ellis and Co Wembley

5/5

Google

Ravi was excellent in assisting us with our sale. I initially engaged a competitor agent on the promise of a high price. This turned out to be a utter waste of time and false promises. I went to Ravi he came with actual comparable evidence and went on the market at the correct price which got me offers within 10 days in this market. We have now exchanged contracts and I am extremely happy. I would advise anyone thinking of selling use his advice, he will help you get to where you want with straight talking honest advice.

Jagdish · 20 March 2023

Agent replied

Hi Derin Thank you for taking the time to write about your experience with the team and our systems too. We are always looking at technology to help in the administration of the paperwork and glad you approve. All the best in your new home too. Steve

5/5

Google

Well what can I say !!! I m just more than a year old in this country and Ellis & co has been guiding light for a person like me .Making sure they find exactly what my preferences were when I was finding a house to stay. Dilpesh has been a through professional throughout and helped me through this process. It’s been my second year at the same apartment and couldn’t been more content all this while. Thank you Dilpesh and team!!!

Gaurav · 15 March 2023

Agent replied

Thank you!

4/5

Google

I enquired about one of the property before relocating. To my surprise Ellis & Co responded to my query and guided me to rent a property when I relocated. Ellis & Co helped me to find a property and also helped me in viewing. Few of their team members have attended my calls multiple times when I had silly queries and patiently helped me through the entire transition. Catalin, Pritam are few of the people I can Thank for helping me in the renting process.

DEBANJAN · 15 March 2023

Agent replied

Thank you!

1/5

Google

This estate agent is advertising a property for sale next door, but has put their advertising board into our front garden without consent. No regards for other people's properties. This board needs to be removed ASAP and any damage needs to be put right. Next time, ask the owners for permission before you put up such boards.

Niraj · 13 February 2026

Agent replied · 13 April 2026

Dear Niraj. Apologise to hear about this. We sub contract a board company to place our boards. Can you please email us on wembley@ellisandco.co.uk to advise the address where the error has taken place so we can arrange it to be removed/relocated. Regards Ellis and Co Wembley

5/5

Google

I have been contacted with vinnay since 6 months. During this time, he supported to us through the process to buy our first house.I would like to thank him for lovely support. Highly recommended to him self and Ellis &co Wembley. Once again thank you very much vinnay for your supporters. KESHAB&GANGA

Keshab · 23 March 2026

Agent replied · 10 October 2026

We are absolutely thrilled to hear about your positive experience with Vinay during your first house purchase. Thank you, Keshab and Ganga.

5/5

Google

“Ronit went above and beyond. He was informative, responsive, and genuinely cared about getting us the right home.” “Polite and kind. He always answered our call and message … went above and beyond to help me find the perfect home for us.” Thank you Ronit for your exceptional customer service. would definitely recommend you where ever we go.

ANTTANIA · 5 September 2025

5/5

Google

I'm truly thankful to a Akshat, help me a lot. To find the perfect rental property what I was exactly looking for. His very supportive and helpful. I definitely will recommend his name. Thank you for all your support.

Francis · 22 June 2026

Agent replied · 22 August 2026

Dear Francis, Thank you for taking the time to leave such a lovely review. It's fantastic to hear that Akshat was able to help you find exactly the type of rental property you were looking for. We know how important it is to find the right home, and we're pleased that his support, patience, and guidance helped make the process a positive one for you. Akshat takes great pride in looking after his clients, so I'm sure he'll be delighted to hear your feedback and know that his efforts were appreciated. Thank you once again for your recommendation and for placing your trust in us. We wish you all the best in your new home and hope you enjoy many happy years there. Kind regards, Ellis & Co Wembley

5/5

Google

Akshat, Parash and Yiota did an excellent job in successfully completing the deal for our new house. They were professional, knowledgeable and highly responsive throughout the entire process. Their clear communication, strong coordination and attention to detail made everything smooth and stress-free. We truly appreciated their support and would happily recommend them. Thank you very much.

Richard · 10 February 2026

Agent replied · 13 April 2026

Thank you for taking the time to share your positive experience. We’re delighted that Akshat, Parash, and Yiota provided professional, knowledgeable, and responsive support to make the process smooth and stress-free. Your recommendation means a lot to us.

5/5

Google

Aditya and the team have been really helpful helping me find the property meeting our requirements. Also jebin has been helpful with the maintenance in the property getting it done ASAP. I would recommend ellis and co to find your property.

Valinco · 5 March 2025

Agent replied · 23 March 2025

Dear Valinco, We appreciate you taking your time to leave a review. Regards Ellis and Co Wembley

5/5

Google

I would like to thank Parash, Vinnay and team for their support and dedication in bringing my property sale to completion. The process had its challenges, but their consistent communication and persistence helped ensure a successful outcome. I truly appreciate their efforts and professionalism throughout. Claire

Claire · 17 December 2025

5/5

Google

A big thank you to Parash Shah - Senior Sales Consultant @ Ellis & Co Wembley! From the beginning of the sales process through to completion, Parash provided a most professional and supportive service. He was in regular communication and always dealt with our queries swiftly and efficiently.

Phil · 15 November 2025

5/5

Google

One of the best real state agent I found Help me a lots to find a property in bujjet specifically Ronit He was very good to explain about paper work

Mansi · 8 August 2026

Agent replied · 10 October 2026

Thank you immensely for your kind words, Mansi. We're glad Ronit helped you find a property within your budget and made the paperwork clear. We'll pass your feedback on to him.

5/5

Google

Ellis & Co Wembley have been amazing to work with! From day one, the team was supportive, professional, and super efficient. A massive shout out to Ronit he’s been absolutely brilliant. Always patient, honest, and really knows his stuff. He made the whole experience stress-free and straightforward. If you’re thinking of using Ellis & Co, make sure you speak to Ronit you’ll be in great hands !

Daxita · 8 April 2025

5/5

Google

Ellis and Co estate agents manage our properties, and I highly recommend them, especially Ravi and Saumil. Ravi was the first to contact us and brought us on board, ensuring everything runs smoothly. Saumil, who manages our properties, excels in his role. His extensive network of local builders and plumbers is invaluable, providing high-quality service at reasonable prices. This has made property management a breeze. If you’re looking for reliable and professional property management, Ellis and Co are the best choice! It’s a pleasure working with Ravi and Saumil, thank you for all your help.

Sunny · 11 October 2024

4/5

Google

I enquired about one of the property before relocating. To my surprise Ellis & Co responded to my query and guided me to rent a property when I relocated. Ellis & Co helped me to find a property and also helped me in viewing. Few of their team members have attended my calls multiple times when I had silly queries and patiently helped me through the entire transition. Catalin, Pritam are few of the people I can Thank for helping me in the renting process.

DEBANJAN · 30 July 2022

Agent replied

Thank you!

1/5

Google

I’d like to express my deep disappointment with the agency from the very beginning of my tenancy. The flat they rented to me was infested with pests, specifically cockroaches. When I raised the issue, the agency claimed that the previous tenant was unaware of any infestation, which I find hard to believe. For two months, I had to deal with this unpleasant situation. The kitchen was in such a poor and unhygienic state due to the cockroaches that I couldn’t even use it properly and had to rely on buying food instead of cooking at home. Even after we decided to leave the property, the pest issue persisted. To make matters worse, the agency charged us an unfair amount upon move-out, withholding access to our deposit unless we paid. This feels like a breach of trust and agreement, considering the poor living conditions we endured. Overall, my experience with this agency has been nothing short of a nightmare. The customer service was unhelpful and dismissive throughout. Based on this experience, I cannot recommend or trust this agency.

Leina · 2 May 2025

Agent replied · 17 June 2025

Dear Leina. We apologise your experience wasn't to the level expected. We have looked over your complaint and note when you moved in the issues that persisted. We have tried many different treatments to resolve them and the landlord approved alot of works during this period to try assist where he could however some issues was from the block itself and other flats that was not in our control. None the less we understand your frustration and apologise once again for the experience you had. If you wish to take this further please do email wembleylettings@ellisandco.co.uk Kind Regards Ellis and Co Wembley

5/5

Google

I was extremely impressed with the level of communication I received. Regular updates, and fast responses to all of my questions. It made the whole process much easier. All thanks to Ronit very helpful .

Stacy · 25 March 2025

Agent replied · 31 March 2025

Dear Stacy, Thank you for taking time to leave a review for Ronit. We are pleased you found your idea property through us. Regards Ellis and Co Wembley

5/5

Google

Fantastic experience from start to finish. Once on the market the viewings started the very next day. We were kept up to date through the entire process with messages and calls and they could not do enough to help. Special mention to Dilpesh and Deepak, they did exactly what they said with a high level of professionalism. Thank you Ellis and Co for making this the most stress free house sale to date.

Deafult · 15 March 2023

Agent replied

Many Thanks.

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Questions about Ellis & Co Wembley

What do buyers say about Ellis & Co Wembley?

13 reviews from buyers, rated 5.0 out of 5 on average. For example, Tiasha wrote: "Pritam Patel was extremely helpful when working with me to help find a new home. I am very happy with the level of customer service I received; the whole ..."

What do landlords say about Ellis & Co Wembley?

7 reviews from landlords, rated 4.6 out of 5 on average. For example, Massimo wrote: "I have been letting out my property for some years now and Ellis and Co. have always exceeded my expectation. I recently dealt with Saumil who quickly and ..."

What do tenants say about Ellis & Co Wembley?

5 reviews from tenants, rated 4.9 out of 5 on average. For example, Jaymin wrote: "Our renewal process goes very smoothly and professionally…as the agent name Simina…helps us a lot in processing our application and providing all the relevant ..."

Has Ellis & Co won any awards?

Yes. In The Trusted Agent 2026 awards: Ellis & Co, Wembley won Trusted Agent.

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