Every review we hold for the Wembley office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had the pleasure of working with Ronit as my letting agent, and I couldn’t be happier with the experience. From the moment I first reached out, Ronit was professional, approachable, and incredibly helpful.
He made the entire process of finding and securing a rental property smooth and stress-free. Ronit was always responsive to my questions and went above and beyond to ensure I felt comfortable throughout the process. His attention to detail and dedication to providing excellent service truly sets him apart. I highly recommend Ronit to anyone looking for a trustworthy and reliable letting agent
Trivedi · 9 May 2025
★★★★★ 5/5
GoogleI had the pleasure of working with Ronit as my letting agent, and I couldn’t be happier with the experience. From the moment I first reached out, Ronit was professional, approachable, and incredibly helpful. He made the entire process of finding and securing a rental property smooth and stress-free. Ronit was always responsive to my questions and went above and beyond to ensure I felt comfortable throughout the process. His attention to detail and dedication to providing excellent service truly sets him apart. I highly recommend Ronit to anyone looking for a trustworthy and reliable letting agent!
VALENTINA · 24 April 2025
★★★★★ 1/5
GoogleVery unprofessional agency especially a lady called Simina in Wembley! As long as they are demanding your deposit and monthly rent they reply to all the emails and calls but once you have move out of your flat/house and you don't serve any interest to them then you will have to be chasing them for month to get your deposit back and even then they keep coming up with deductions from your deposit which they can't prove and can't give invoices to see what they had to replace in the apartment from your deposit! Which means they didn't replace anything they are just trying to take your money for no reason since they can no longer charge you for agency fee so they have to get that money back somehow.
Amanda · 3 November 2023
Agent replied · 16 January 2024
Dear Amanda
I’m sorry you feel this way. You must remember we are dictated by the landlord and until such time all parties are happy we cannot release a deposit.
All the best
Ellis & Co
★★★★★ 5/5
GoogleRavi Khetani was super helpful with the lanlord/tenant issue I had. He has extensive knowledge in this area and experience. I would highly recommend him. The matter was very complicated and he helped me make an informed decision by providing the right advise which ii failed to obtain from other agents and solicitors.
Susan · 17 February 2025
Agent replied · 24 January 2025
Dear Susan, Thank you for your taking your time to leave a review. We will pass your feedback and we are grateful Ravi has been able to assist you with your enquiry. Should you need our help feel free to get in touch.
Ellis and Co Wembley.
★★★★★ 1/5
GoogleI recently went through Ellies & Co Property Agency and would like to share my experience to warn others who may be considering using their services. Unfortunately, my experience with this agency, specifically with an agent named Ronit from the Sales Department at the Wembley branch, was deeply disappointing. Ronit proved to be unprofessional, failing to respond to my calls. Whenever I tried to reach out to the agency through their official number, I was repeatedly told that Ronit was "on a break," regardless of the time I called. I had expressed interest in a 2-bedroom apartment near Wembley Central Station, and Ronit assured me that if I submitted a holding deposit, it would be refunded if I later decided not to proceed with the property. Trusting him, as we shared a similar background, I went ahead and submitted the deposit. However, when I decided the next day that I no longer wished to proceed with the flat, Ronit refused to refund my money. He claimed that the deposit would not be returned, and instead suggested that I find another customer for the property if I wanted my money back. This behavior felt deceptive and unprofessional. Based on my experience, I believe this agency is involved in questionable practices. I am sharing this to warn others who may be considering working with this agency. Please be cautious, especially if dealing with Ronit.
Vavadiya · 4 April 2025
★★★★★ 5/5
GoogleMe and my Grandmother had a great experience with Ellis & Co. The team was professional and always ready to assist.
Mr.Ronit, was very fantastic, polite, patient, and very supportive from start till End. We truly appreciate his efforts. And he is very respectfull guy. Thank you so much MR. Ronit Suryakumar Me and My Grandmother is very Appreciated to your professional work and God bless you. 😊🙏🏻
Gauri · 5 August 2025
★★★★★ 5/5
GoogleI recently had a fantastic experience with Ellis and Co Agency, and I just had to share my thoughts! From start to finish, the staff were incredibly helpful, making the whole process enjoyable. I want to give a special shout-out to Ronit. He was absolutely amazing! Ronit went above and beyond to assist me with everything I needed. His knowledge and friendly personality made a significant difference, and I felt supported every step of the way. I highly recommend this agency to anyone looking for a positive experience!
Asmita · 21 March 2025
★★★★★ 5/5
GoogleWe recently rented a flat, and Ronit was incredibly supportive throughout the entire process. He guided us step by step, answered all our questions, and made everything smooth and stress-free. His professionalism, dedication, and friendly approach really stood out. We truly appreciate all the effort he put in to help us find our new home. Highly recommend Ronit for anyone looking for reliable support!
Janvi · 16 September 2025
★★★★★ 5/5
GoogleProfessional and Efficient Letting Service
I recently had the pleasure of viewing a rental property with Ronit from Ellis and Co Wembley and I was highly impressed with their professionalism. They were punctual, well-prepared, and provided all the necessary details about the property in a clear and transparent manner.
Ronit was knowledgeable and answered all my questions patiently, making the viewing experience smooth and informative. They also demonstrated a great understanding of the local rental market, which helped me feel confident in my decision-making process.
Overall, I highly recommend Ellis and Co Wembley for their excellent service and professionalism. If you’re looking for a letting agent who is reliable, courteous, and efficient, they are a great choice!
Adison · 3 March 2025
★★★★★ 5/5
GoogleI had a great experience with Ellis & Co Letting. The team was professional responsive, and special Akshat is has helped me throughout the renting process. He guided me through every step, answered all my questions quickly, and made the move-in smooth and check out, and stress-free. I really appreciate their efficiency and support, highly recommend them to anyone looking to rent a property.
Caetan · 11 September 2025
★★★★★ 5/5
GoogleGreat company
Employe was amazing
They helped a lot from viewing to end especially a guy Ronit help a lot in everything
Farhad · 8 August 2026
★★★★★ 5/5
GoogleExcellent, reliable, professional, knowledgeable, caring and helpful as always.
Thank you to the entire team at the Wembley office for great service and a stress and hassle free experience over the past year.
Everything has always been dealt with promptly, giving me that extra bit of peace of mind.
Anil · 22 May 2026
Agent replied · 25 June 2025
Dear Anil, We’re thrilled to hear about your positive experience with Akshat and our Wembley team! Thank you for your trust in Ellis & Co. We strive to lead with world-class service and look forward to continuing to exceed your expectations. Warm regards, The Ellis & Co Wembley Team
★★★★★ 5/5
GoogleWe had an amazing experience with Ellis and Co Wembley. We met Ronit during a flat viewing was the start of an amazing experience. From the moment we connected, he was incredibly supportive and helped guide us through the entire rental process. His professionalism, responsiveness, and attention to our needs made everything so much easier. Ronit went above and beyond, ensuring we were comfortable and well-informed every step of the way. Thanks to his help, we’re now in a wonderful flat that fits our needs perfectly. Highly recommend Ronit for anyone looking for an agent who truly cares and delivers exceptional service
Karan · 17 February 2025
★★★★★ 5/5
GoogleI recently had the pleasure of renting a flat through Ellis and Co Wembley and I couldn’t be more impressed with their level of service I received. Ronit was incredibly responsive, answering all my questions quickly and thoroughly. He took the time to understand my needs and found the perfect flat that met my criteria. The paperwork was easy, and the move-in process was seamless. What stood out most was his professionalism and dedication to making sure I was fully satisfied. I highly recommend their services to anyone looking for a reliable, efficient, and friendly team to help with renting a flat!
A · 14 February 2025
★★★★★ 5/5
Google"Dude, renting from Ellis & Co. was awesome. Ronit and the team were super professional and efficient, making everything easy, from the viewing to the paperwork. They always got back to me quickly, and were fair, friendly, and respectful. I totally recommend them to anyone looking for a place.
Thanks again to Ronit for helping me find a great place!"
KAJAL · 26 September 2025
★★★★★ 5/5
GoogleGreat service from Mr Krupesh Bella and team , timely prompt responses , all concerns and questions are answered immediately. Thanks again for all help and support.
Ahmed · 2 October 2025
Agent replied · 17 October 2025
Dear Ahmed, Thank you so much for your kind words and the fantastic 5-star review. It was our pleasure to assist you, and we're delighted to hear that Krupesh Bella and the team met your expectations with prompt responses and diligent support. Your satisfaction is our priority, and we're here for any future needs you may have. Warm regards Ellis and Co
★★★★★ 5/5
GoogleThank you to Aditya for helping us a secure a property to our requirements and guiding through each steps. Pritam the property manager has been a great help sorting out all the requeste we has put through
AGNELO · 6 April 2026
★★★★★ 5/5
GoogleEllis and Co stands the best agent in Wembley area. After disappointment from all other agents I was able to find my property from Ellis and Co. Ronit, with his calm and patient nature has helped me through the whole letting process including references and contracts. Please go with them for your next home! Must recommended
Moinool · 13 March 2026
Agent replied · 13 April 2026
We are overjoyed to hear that Ronit's calm and patient support made your letting process smooth and successful. Thank you for recommending Ellis & Co as the best agent in Wembley.
★★★★★ 5/5
GoogleI was having a very difficult time with a another agent and Vinnay was very helpful in sorting a property out for me. Ronit was the one handling paperwork as I believe it's his assistant. They work great in a team together. Very professional
Carol · 14 March 2025
Agent replied · 23 March 2025
Dear Carol,
We appreciate you taking your time to leave a review.
Regards
Ellis and Co Wembley
★★★★★ 5/5
GoogleRavi was excellent in assisting us with our sale. I initially engaged a competitor agent on the promise of a high price. This turned out to be a utter waste of time and false promises. I went to Ravi he came with actual comparable evidence and went on the market at the correct price which got me offers within 10 days in this market. We have now exchanged contracts and I am extremely happy. I would advise anyone thinking of selling use his advice, he will help you get to where you want with straight talking honest advice.
Jagdish · 20 March 2023
Agent replied
Hi Derin Thank you for taking the time to write about your experience with the team and our systems too. We are always looking at technology to help in the administration of the paperwork and glad you approve. All the best in your new home too. Steve
★★★★★ 5/5
GoogleWell what can I say !!! I m just more than a year old in this country and Ellis & co has been guiding light for a person like me .Making sure they find exactly what my preferences were when I was finding a house to stay. Dilpesh has been a through professional throughout and helped me through this process. It’s been my second year at the same apartment and couldn’t been more content all this while. Thank you Dilpesh and team!!!
Gaurav · 15 March 2023
Agent replied
Thank you!
★★★★★ 4/5
GoogleI enquired about one of the property before relocating. To my surprise Ellis & Co responded to my query and guided me to rent a property when I relocated. Ellis & Co helped me to find a property and also helped me in viewing.
Few of their team members have attended my calls multiple times when I had silly queries and patiently helped me through the entire transition.
Catalin, Pritam are few of the people I can Thank for helping me in the renting process.
DEBANJAN · 15 March 2023
Agent replied
Thank you!
★★★★★ 1/5
GoogleThis estate agent is advertising a property for sale next door, but has put their advertising board into our front garden without consent. No regards for other people's properties. This board needs to be removed ASAP and any damage needs to be put right. Next time, ask the owners for permission before you put up such boards.
Niraj · 13 February 2026
Agent replied · 13 April 2026
Dear Niraj.
Apologise to hear about this. We sub contract a board company to place our … More
★★★★★ 5/5
Google“Ronit went above and beyond. He was informative, responsive, and genuinely cared about getting us the right home.”
“Polite and kind. He always answered our call and message … went above and beyond to help me find the perfect home for us.”
Thank you Ronit for your exceptional customer service. would definitely recommend you where ever we go.
ANTTANIA · 5 September 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
