Trusted Agent profile
★★★★★
152 reviews across 2 platforms
30 Station Road, Cuffley, EN6 4HE, Welwyn Hatfield, EN6 4HE
Moloney's Estate Agents's Welwyn Hatfield office at 30 Station Road is rated 2.6 out of 5 across 152 reviews on two platforms, including 26 Google reviews rated 3.4.
Every review we hold for the Welwyn Hatfield office, from every platform, shown as written. First names only.
1/5
TrustpilotAvoid them
As a landlord who was with them for a very short time, I made two complaints concerning 1) Repairs and maintenance and 2) Rent payments, both against the company they use to contract out these services (Sequence). After exhausting their internal complaints procedures I took them to the Property Ombudsman who held up my two complaints against Sequence. Don’t use them.
1/5
TrustpilotHold deposit without transfer to deposit protection service for long as possible
It is the first time I used the tenant finding service from Stoke Gifford letting office in Bristol. The tenants viewings were arranged efficiently. In the process, the letting agent uses numerous companies’ names for operations, which are very confusing and difficult to understand why, it sounds very unusual. Currently the company still holds the tenant’s deposit for over two weeks without transferring it to the deposit protection service as the manager initially promised. When asked about the deposit, the manager said he will chase with their accounting department about the issue. After a week has passed and I received the warning from DPS they have not done the transfer. I get no reply with phone calls and emails. It is a bit worrying. The issue looks like not only with Stoke Gifford letting office in Bristol, but also with the departments of the company.
1/5
TrustpilotBristol / Bath / Chippenham
1/5
GoogleMaloney valued my property at about 750k.Other, more reputable agents valued it at 1.2m. It was sold very quickly at an agreed price of just under 1.2m If I had gone with Maloney Estate Agent I could have lost 500,000 pounds.Cannot recommend these agents!
5/5
TrustpilotRob Watson was very accommodating
Rob Watson was very accommodating from start to finish and answered all the questions in an email shortly after, 10/10 service!
5/5
TrustpilotKate n Katie were fabulous house sold first day
Kate n Katie were fabulous, exceeded all my expectations, house sold on first day with this stoke Gifford office in Bristol , also the recommended solicitor - Howells , agin outstanding.
1/5
TrustpilotAvoid Them!
Terrible people! They are very committed to make you miserable. They are shameless liars and the only thing they know from the word “responsibility” is how to avoid it.
1/5
TrustpilotNightmare experience. Don’t use their Pontcanna branch
I strongly recommend that you don’t use Allan and Harris’s Pontcanna branch.
5/5
TrustpilotCoped with the seller from hell
A&H had to deal with one of the most difficult, awkward and obtuse sellers ever, my ex-wife. Despite her offending most of the team, they stuck with it, through thick and thin, and pushed the sale over the line. They were always brilliant, friendly and professional with me. Big kudos to Charlotte and Michelle for putting up with the terrible treatment, you never gave up! Thank you so much!
1/5
TrustpilotDo not use this company they are…
Do not use this company they are nothing but a bunch of cowboys. The team have not been helpful they are rude they lie
5/5
GoogleI have been with moloneys for 12 years now and have had no issues, every time I went into the office they were friendly and professional, I have absolutely no complaints and nothing but positive experiences with them.
1/5
TrustpilotThey are scammers
They are scammers. We paid a holding fee for a property to move on the 12th. They told us no on the 10th and kept our money £279. It is clearly a tactic they use since agency fees are gone. You let people pay a holding fee then tell them no and keep their money.Please don’t go for them. Scammers
1/5
TrustpilotAvoid this Company like COVID -19
I made a offer and it was accepted by the Agency in Southmead but after few days they say they Received another offer and my offer is invalid and they known the Rules and according to them the Buyer (myself)is not a Costumer for them Very very bad Costumer service Stay away from this Company for buying or for selling
5/5
TrustpilotExcellent service in finding tenants
Excellent service in finding tenants, managing all aspects of renting apartment making the experience stress free
5/5
GoogleStaff was very helpful in answering my inquiries about this business and gave me lots of advice on how to find exactly what I was looking for at Moloney's.
1/5
TrustpilotVery unprofessional
Very unprofessional. I strongly suspect they sold their clients' ID information. Do not trust them with any ID documents and avoid at all costs!
1/5
TrustpilotTerrible company
Terrible company, refusing to organise viewings because we refuse to register with full details, no estate agent is a member of any professional governing body, so why trust them with your personal data, i asked them to sign an NDA agreement, they refused to sign, knowing this, i now know they would sell and abuse my personal infromation, Avoid!!
1/5
TrustpilotNo experiences with costumers, they don’t know what they are doing!
The branch in Stoke Gifford: I wait 2 weeks for a house viewing and after 2 weeks they cancel my viewing for Friday and for Saturday as well, not giving me the chance of viewing the property or put an offer. Very bad, terrible way of dealing with properties and costumers! Not good!
1/5
TrustpilotIs the worst experience ever
Is the worst experience ever , bad communication, manipulation, on the advertising was a no chain , after signing the contract and paying servy, lower ecc, I been told chain on hold , called 100 times no answer back , not at all serious, deserve minus star , avoid if you can ,con agency
5/5
TrustpilotBath Branch
As A landlady I have been dealing with Lydia Furze from the Bath Branch ( 7 Princes Buildings ) she has always dealt with my queries and problems very professional and efficient,Highly recommend them
5/5
GoogleStaff was very helpful in answering my inquiries about this business and gave me lots of advice on how to find exactly what I was looking for at Moloney's.
5/5
GoogleThanks Moloneys for your expert help!!!
5/5
TrustpilotRia and Ellie of the Barry South Wales…
Ria and Ellie of the Barry South Wales branch were very helpful and patient in my recent house purchase, they were always polite and answered emails and telephone calls promptly, nothing was too much trouble for them.Thank you ladies.
5/5
TrustpilotAbsolutely Excellent service
Absolutely Excellent service, within 2 weeks of going in to ask to find a flat to rent have moved in and very happy with them
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Moloney's Estate Agents's Welwyn Hatfield office has 152 reviews across two platforms: 26 on Google, 126 on Trustpilot (across the whole business).
Moloney's Estate Agents Welwyn Hatfield is rated 2.6 out of 5 across all 152 reviews, and 3.4 out of 5 on Google from 26 reviews.
Moloney's Estate Agents Welwyn Hatfield, 30 Station Road, Cuffley, EN6 4HE, Welwyn Hatfield, EN6 4HE.
