Trusted Agent profile · Wellington
Verified
★★★★★
430 reviews across 2 platforms
30 Market Street, Wellington, TF1 1DT
DB Roberts's office in Wellington, at 30 Market Street, is rated 4.7 out of 5 across 430 reviews on two platforms, including 150 Google reviews rated 4.8.
One of our longest established offices having first opened in the market town in 1964.Wellington is one of our Telford network of offices and is located on Market Street with convenient access and parking close by.
Every review we hold for the Wellington office, from every platform, shown as written. First names only.
5/5
TrustpilotHappy customer
Very positive experience from start to finish. The staff at db roberts in stafford were helpful, polite and kept me informed throughout the whole process of selling my property. Would recommend using this estate agents if your buying or selling your property.
Thank you for taking the time to share your experience! Your recommendation means a lot to us and we’re always here if you need us again in the future.
5/5
GoogleLewis was very helpful in answering all of my questions and arranging viewings. Can't thank him enough for continued support and frequent contact.
5/5
TrustpilotExceptional Service from Jessica
Jessica offers exceptional customer service, is focused, passionate and driven to provide the best experience possible in the buying/selling process. Her communication, knowledge and support ensures a calm process with you having every faith she is doing everything for you without the need to chase or worry. Thank you Jess!
5/5
GoogleNicole Stiller of DBR estate agent has been a great support to my family and I. She and the team are very caring estate agents They have good listening ears and attend to us when needed.
5/5
TrustpilotFriendly and professional
Friendly and professional. Everything went smoothly. Adam was very helpful.
Thank you for your feedback!
5/5
TrustpilotFive star experience all round
Upon trusted recommendation we used your services in both buying and selling our house. Both Brandon Boyd and Lisa Dumbrell made the process so simple and easy, their friendly and pleasant nature really made the experience special. I can not recommend this company more, they as are simply wonderful
5/5
TrustpilotExcellent sevice
Andrea has been very friendly and helpful. Excellent communications.
Thank you for your wonderful review! We're delighted to hear that Andrea provided you with friendly and helpful service. Your feedback is appreciated.
5/5
TrustpilotDB Roberts were fantastic!
DB Roberts were fantastic!! We saw a house we wanted and needed to get ours on the market pronto! Dan came out to appraise our house, discussed valuation and the rationale behind it, pulled out all the stops to get super images done using professional photographer and for us live within 3 days. We were then handed over to the very capable hands of Adam and Lottie who provided us with a constant stream of qualified viewings, we sold very quickly but they kept us informed throughout. Dan also kept us in the loop in terms of new properties coming in the market we may be interested in viewing which was amazing. The commission charged was less than other agents and worth every penny - thank you DB Roberts- top class!
5/5
GoogleThank you to Stephanie Lockwood who provided friendly support through the viewing and offer period of this ongoing transaction.
5/5
TrustpilotExcellent service - Emily Little
Excellent service Emily was an absolute gem and kept us updated through our journey when we sold our house. Always had feedback on viewings and we were kept updated after we sold. Communication is key D B Roberts understands this 100% recommend
5/5
TrustpilotSupportive and informative
Every time I called Andrea and Emily were very happy to answer all my questions and they both knew the properties well, which made us feel more confident in our decisions. They seem to have been very helpful and supportive in our house buying journey so far!
5/5
TrustpilotMany years of excellent service
I have been renting my flat with DB Roberts for nearly ten years now. First Lisa and now Nicole have been extremely helpful. They have dealt with multiple repairs, and tenancy changes, always swift and professional. It is fair to say that I would not be able to keep the flat rented out without them.
Your feedback is greatly appreciated, and we look forward to continuing to provide you with excellent service for many more years to come!
5/5
GoogleThey've been a massive help, as a first time buyer in a complex purchasing position they were incredibly understanding with myself getting the documentation together, along with the level of due diligence undertaken anyone buying or selling with DB Roberts should feel at ease knowing that they are both incredibly understanding whilst still remaining human.
5/5
TrustpilotGreat to work with
Emily has been brilliant to liaise with over the last week with regards to purchasing a property. Any questions I’ve had have been answered promptly, I have been kept up to date with everything without having to chase for details. Highly recommend!
4/5
GoogleVery professional, easy to communicate with and always happy to help. We are currently working with DB Roberts to purchase a house. Communication is easy with them, you are fully informed with each step. Any problems are passed on so you know reasons for any delays. Details that are not known are quickly found and handed out. Would recommend.
5/5
TrustpilotBrilliant service…
Brilliant service and always answering my questions quickly. Bethany is really helpful and I never need to worry about my property or my tenants as any issues are resolved quickly and with minimal input required from myself.
5/5
TrustpilotFantastic service and Fantastic Staff
Fantastic service from everyone at Db Roberts. Special thanks to Claudia and Brandon who went out of their way to help us with both our sale and purchase. Always happy to speak to me, and constantly updating through the process. Thank you so much!!
5/5
TrustpilotCustomer service
I always find the team in lettings to be knowledgable and helpfull. Nicole is always professional and reliable when you need something done. Keep up the good work :)
5/5
GoogleI can highly recommend Miah and the team at D B Roberts for a professional and friendly service.
5/5
TrustpilotSteve and his team provided excellent …
Steve and his team provided excellent service and communication throughout the whole process. A special mention for Emily who kept us constantly inform when one of our potential buyers was unavoidably delayed for his viewing. Excellent service from start to finish.
5/5
TrustpilotEmily was helpful and pleasant as well as being efficient
Emily was helpful and pleasant
Thank you for your feedback!
5/5
TrustpilotHighly recommended for a tricky sale
We initially thought our probate sale would be straightforward, but a large stock of similarly sized new-build properties on the level market meant it proved trickier than we’d hoped. However we appointed DB Roberts after meeting 4 agents in total as they seemed very professional, realistic in terms of achievable sale price, and very responsive - all combined with a fair price. We had unavoidable issues with our sale (cancellation of purchasers’ sale at last minute!) but they were very practical and got a regular range of good quality viewings throughout the process. They also liaised regulator with updates and useful overview on what the local market was doing. We finally achieved the price we wanted and we have happy new owners moving in this week. Highly recommended.
5/5
GoogleReally helpful staff with fast replies and detailed emails. Would recommend these to anyone and would most likely use in the future for selling.
Thank you so much for your kind words, Kieran! Should you need any assistance in the future, whether it's selling or any other property-related queries, we're here to help. Thanks again for recommending us!
4/5
TrustpilotThe way my calls and inquiries were…
The way my calls and inquiries were handled especially by Tia, is absolutely fantastic especially being a foreign national trying to rent she made the process so stress free. I wish there were more people like Tia,and the whole friendly crew at DB Roberts and Partners.
Your kind words about Tia and our team mean a lot to us and we’ll be sure to share your compliments with them. If you need any further assistance in the future, please feel free to reach out.
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