5/5
GoogleTia's liaison at all stages of the rental process has been very good, professional, friendly and efficient.
Trusted Agent profile · Wellington
Verified
DB Roberts Wellington reviews
★★★★★
430 reviews across 2 platforms
30 Market Street, Wellington, TF1 1DT
DB Roberts's office in Wellington, at 30 Market Street, is rated 4.7 out of 5 across 430 reviews on two platforms, including 150 Google reviews rated 4.8.
About DB Roberts Wellington
One of our longest established offices having first opened in the market town in 1964.Wellington is one of our Telford network of offices and is located on Market Street with convenient access and parking close by.
Reviews
Every review we hold for the Wellington office, from every platform, shown as written. First names only.
Google5/5
TrustpilotGreat team
Steven and Emily were very helpful, open and knowledgeable through the surprisingly short process. Thank you for the help.
5/5
TrustpilotVery efficient
Very efficient, got our house on the market in days and sold within just over a month getting the asking price. Always kept us in the loop with updates definitely would recommend.
Agent replied · 23 August 2024
Thank you for your feedback! We're delighted to hear that you had such a positive experience with our service.
5/5
TrustpilotExcellent service from Bethany today
Excellent service from Bethany today, sorting out my rent review and protection insurance. Thank you
5/5
TrustpilotAlways a polite and professional…
Always a polite and professional response when I telephone.No question was too small. Answers were thoughtful and honest.Documents soon sent.very professional service.
5/5
Googlewow - we having a great experience working with Stephanie. Stephanie promptly answers calls, emails, keeping us informed and provided honest advise ensuring informed decisions. Overall Stephanie demonstrated exceptional professionalism and a genuine commitment to helping us achieve our property goals.
5/5
TrustpilotProbably the best lettings agent we…
Probably the best lettings agent we have experienced, Nicole is fantastic and always proactive.
5/5
TrustpilotExcellent Customer Service
Dealt with Emily who was friendly, helpful and polite.
5/5
TrustpilotEmily was amazing nothing was too much…
Emily was amazing nothing was too much trouble a true professional thanks Emily
5/5
TrustpilotVery friendly and helpful team
Very friendly and helpful team. Kept us up to date along the way and tried to make things as easy as possible. Very much appreciated.
Agent replied · 28 October 2024
Thank you so much for your kind words! If you ever need anything in the future, please don't hesitate to reach out. Wishing you all the best!
5/5
TrustpilotBethany was really helpful sorting my…
Bethany was really helpful sorting my move, the process was painless and easy, highly recommended
5/5
GoogleEasy to deal with, effective communication throughout.
Agent replied · 24 October 2024
Thank you for your positive feedback! If you need any further assistance in the future, we're always here to help.
5/5
TrustpilotClaudia provided a great service.
Claudia was pleasant to work with and understood my needs. She worked to make my transaction smoother and quicker.
5/5
TrustpilotAmazing service by the lovely Tia
Amazing service by the lovely Tia. Helped me every step of the way to secure our new rental property, answered every question I asked and was fast at keeping me updated. I couldn’t be happier with the service provided by herself, such a happy friendly lady! Super duper service from DB Roberts. 10/10 Thankyou so very much
5/5
TrustpilotThey made us feel very comfortable &…
They made us feel very comfortable & kept us update throughout our process with the house hunting. The whole team have been Lovely.
Agent replied · 28 October 2024
Thank you for your lovely feedback! We’re pleased to know that you had a positive experience with our team. If you need any further assistance, please don’t hesitate to reach out.
5/5
TrustpilotAmazing service
Amazing service, right from the first visit for valuation. Superb communication, lots of viewings planned and confirmed by texts, delighted that the house sold on first viewing!
Agent replied · 23 August 2024
Thank you for your wonderful feedback! Congratulations on selling your house on the first viewing! If you need any further assistance, please don't hesitate to reach out.
5/5
TrustpilotBrilliant Service
Effective and efficient communication. Polite and professional at all times. Lovely friendly staff. Very supportive of my personal situation. Went the extra mile to help and accommodate.
Agent replied · 23 August 2024
Thank you for your kind words about our team! Your feedback means a lot to us.
5/5
TrustpilotWe cannot commend Emily highly enough
We cannot commend Emily highly enough. From day one, not only did she efficiently & professionally manage enquiries but she proactively sought prospective purchasers for our property. She was always aware & up to date regarding the process & was a pleasure to deal with. We believe ourselves to be fortunate to have had Emily as our primary point of contact.
5/5
TrustpilotGreat
Friendly, thorough and helpful. Tia was great at organising the whole process for us.
3/5
TrustpilotDB Roberts & Partners offers a decent…
DB Roberts & Partners offers a decent service, keeping everything running smoothly and staying honest. The staff, like Tia and Emily, are friendly and professional, ensuring good communication throughout processes like renting or selling property. Overall, it's an average experience with some standout interactions, but nothing overly extraordinary.
5/5
TrustpilotMoved Management Company to DB Roberts
We have moved management companies and Lisa Edwards has been really helpful- thank you
5/5
TrustpilotVery helpful
Very helpful, Great People to deal with!
Agent replied · 6 October 2026
Thank you so much for your kind words!
5/5
TrustpilotFantastic service very helpful would…
Fantastic service very helpful would highly recommend
1/5
TrustpilotBy far and away the worst estate agents…
By far and away the worst estate agents in Shropshire, from the snotty attitude of its ‘sales negotiators’ to the lack of communication, throw in a couple of ‘Ghost viewings’ and not being able to find my own listing anywhere, how they are still in business is beyond me, if you are thinking of selling, buying or renting please please please do yourself a favour and go to a competitor, you can thank me later.I will never deal with these inept fools ever again, they just suck the nice right out of you!!!!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
