Trusted Agent profile · Wellingborough

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Henderson Connellan Nene Valley reviews in Wellingborough

★★★★★ Excellent

143 reviews across 3 platforms

43 Nene Court The Embankment, Wellingborough, NN8 1LD

Henderson Connellan's office in Wellingborough, at 43 Nene Court The Embankment, is rated 4.8 out of 5 across 143 reviews on three platforms, including 115 Google reviews rated 5.0. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards Henderson Connellan won in 2026.

Google logo

5.0 / 5

115

Reviews on Google

This office

Facebook logo

5.0 / 5

1

Reviews on Facebook

This office

Trustpilot logo

27

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Henderson Connellan, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Wellingborough office, from every platform, shown as written. First names only.

5/5

Google

I cannot recommend Henderson Connellan High enough! I recently purchased a house with them and it was a horror show from my conveyancing side but the team at Henderson Connellan, especially Simon were extremely helpful and made the process so much easier! Would always recommend and work alongside.

James · 24 March 2024

Agent replied · 18 October 2023

Thank you for your excellent review James. We enjoyed working with you and hope that you're happy in your lovely new home. We hope to work with you again in the future and enjoy settling into your new home. All the best, from Tom and the Team.

5/5

Google

I would unreservedly recommend this estate agency team, based in Wellingborough. The level of professionalism shown and the high degree of customer focus and care demonstrated are, these days, rarely experienced. In particular, Lily Gugic (sales negotiator) is worthy of special mention. Her assistance and support, throughout our dealings with the firm, was exceptional.

Ian · 6 October 2025

Agent replied · 24 March 2026

Dear Ian, thank you very much for your kind words and for taking the time to leave a review! I know that Lily has enjoyed working with you and I will share your excellent feedback with her, thank you! Best of luck with your house purchase and we hope to work with you again in the future. All the best from Tom and the Henderson Connellan Nene Valley Team!

5/5

Trustpilot

Katie Alderman - Henderson Connellan

Katie Alderman and the Henderson Connellan maintenance team have been fantastic in managing our rented property. A very professional service! Julian Evans.

Julian · 22 June 2026

Agent replied · 23 June 2026

Thank you for your review and feedback and positive comments regarding Katie . Best wishes from all the team @ Henderson Connellan, Kettering

5/5

Google

From first point of contact with Tom, who was brilliant and knowledgable about local house prices, to Lily and Simon who held so so many viewings, we definitely made the right decision to go with Henderson Connellan. The quality of the pictures taken, the personalised description of our home and level of communication we received were all outstanding, we never felt out of the loop at all and as/when/if we decide to sell our new house, we will most certainly be returning.

Elliot · 9 October 2024

Agent replied · 25 August 2024

Thank you for leaving such a great review, Elliot. It was a pleasure working with you and thank you for being patient and realistic throughout the whole process. We hope that you enjoy your new home and that you settle in well. Thank you very much for your business and we hope to work with you again. From Tom and the Team.

5/5

Google

Tom and Simon were fantastic. Not only were they able to find us buyers for our property but they also kept us up to date, listened to everything we needed and even listened to locations where we wanted to live and did flyer drops to help us find a house. Amazing team and could not recommend enough!!!

Rob · 24 March 2023

Agent replied · 28 July 2023

Thank you very much, Rob! We really appreciate your feedback and hope to work with you again in the future! All the best, Tom

5/5

Google

It has been great working with Henderson Connellan, such an excellent service we got! Also special thanks to Lily and Tom who have helped us with their amazing communication and problem solving skills. Highly recommended. Thank you guys for everything!

UTKU · 24 March 2024

Agent replied · 25 August 2024

Dear Mr and Mr Sezer, thank you very much for such a great review! I am glad that you had a good experience working with us and appreciate you taking the time to leave the review! You have been a pleasure to work with and we’re all glad … More

5/5

Google

Tom and Simon were a great team to work with while selling and buying a house for my elderly mother. Very communicative, a personal touch goes a long way these days and they provide that. Very honest in terms of what was going on and when, …

Stephen · 5 October 2023

Agent replied · 28 July 2023

Thank you very much for your kind review, Stephen. It has been a pleasure working with you and your mother. We hope that she is settling in well and we hope to work with you again in the future! Thank you once again for using Henderson Connellan. Best wishes from Tom & the Team.

5/5

Google

The team at Henderson Connellan Wellingborough are exceptional. They kept us up to date every step of the way and chased where needed. We cannot thank Tom enough for all his hard work and patience. Would recommend them 100%.

Katy · 24 March 2024

Agent replied · 28 July 2023

Thank you Katy, we really appreciate your kind words! It was a pleasure working with you and thank you for all the treats you bought in for us too. We hope you've settled in well to your new home and make sure you pop in and say hi if you're passing Nene Court! Thanks again for your business, from Tom and the Team.

5/5

Google

Victoria and the whole team from the agency was great! Amazing people! Helps us a lot! Appreciated!

Parvan · 3 June 2026

Agent replied · 4 June 2026

Dear Vasile, thank you very much for your kind words and for taking the time to leave us a Google Review. We hope that you are settling in to your new home and that you have many happy years there. Thank you for being a great buyer to work with and all the best for the future. From Tom and the Henderson Connellan Nene Valley Team.

5/5

Google

We have used Henderson and Connellan before and they did not disappoint this time either. They are professional, easily contactable and I felt they worked hard on our behalf to achieve our house sale, especially Simon, thank you!

Carol · 24 March 2024

Agent replied · 18 October 2023

Hi Carol, thank you very much for your kind words and for using Henderson Connellan again! I am very pleased to hear that you had such a positive experience with us and hope that we can together again in the future. Thanks again for your business and we wish you all the best for the future! From Tom & the Team.

5/5

Google

The estate agent was really helpful chasing up the solicitor to ensure a smooth transaction. I would 100% recommend

Abel · 15 May 2026

Agent replied · 15 May 2026

Dear Abel, thank you very much for taking the time to leave us a Google Review. I am pleased to hear that you had a good experience buying a property through Henderson Connellan! We all hope that you're settling in well to your new home and when the time comes to you thinking about moving again, we hope that you'll be in touch. All the best from Tom and the Henderson Connellan Nene Valley Team

1/5

Trustpilot

Poor Service, do not use

Dealing with an estate agent who consistently rescheduled our viewing appointments, then arrived late without the property keys, and offered no apology for the inconvenience was incredibly frustrating and unprofessional. This lack of respect for our time and the apparent disorganization made the entire process unnecessarily stressful. I would not recommend their services based on this experience.

Hidden · 13 May 2025

Agent replied · 23 May 2026

We love to hear feedback at Henderson Connellan, but I must say that I am extremely disappointed that following our conversation, you have decided not to remove this review. Replying to negative google reviews is notoriously a "no win" situation for a business, but in this instance I feel compelled to reply due to the non-factual nature of your review, and on behalf of two members of my staff we were extremely hurt by your comments. On our telephone call, you were very receptive and understanding that the issue that you experienced was completely out of our hands. As discussed on that call, we were reliant upon a tenant allowing us access to the property. The appointment was arranged well in advance with the tenant. Unfortunately the tenant then wasn't at home to allow us access at the pre-booked time. We offered an alternate viewing time on the same day, after speaking with the Tenant, but unfortunately couldn't get this to work for you. I completely understand that your time was wasted, and for that I can only apologise on behalf of the tenant, as we did profusely at the time. Having watched and listened to our office CCTV prior to our call, we discussed, and you were accepting that apologies WERE made and that you were NOT told to leave. These lies sadly remain on our google page (I note along a couple of other reviews for businesses who have also experienced a similar working relationship with you). I sincerely hope that you find a suitable rental property, and if you do happen to have a change of heart and remove this inaccurate review, we would be extremely grateful. David Hulett - Director

5/5

Google

Cannot recommend this Estate Agent enough. They’ve all been a pleasure to work with, answered all our questions and kept us completely up to date throughout the whole process. We had a very complex chain and Simon worked so hard to push it through to completion to meet our date. We could not have done it without them. Thank you all.

Julian · 24 March 2025

Agent replied · 24 March 2026

Hi Julian, Thank you very much for your taking the time to leave a review and for your kind words! The chain was a tricky one but you have been a real pleasure to work with and realistic throughout the process. Good luck for moving day and we hope that you settle into your new home well. Make sure that you pop in and say hi if you're in Nene Court! Thanks again and all the best from Tom and the Henderson Connellan Nene Valley Team.

5/5

Google

Excellent service, I would highly recommend Henderson Connellan Nene Valley; Tom and Simon went over and above to ensure the successful sale of my house recently. I would have no hesitation in engaging them for any future house sale / purchase. A big thank you Tom and Simon,

Janice · 24 March 2023

Agent replied · 28 July 2023

Thank you very much, Janice! We appreciate your kind words. We hope that you've settled in well to your new home and if you're passing Nene Court, be sure to pop in and say hi! Thanks again and best wishes, Tom and the Team

5/5

Google

Henderson Connellan Wellingborough were the estate agent for a house we were buying. Considering we are not the vendor we've been extremely impressed with the level of service that they have gone to to keep us informed throughout the …

Elliot · 5 October 2023

Agent replied · 1 October 2023

Dear Elliot, Thank you for taking the time to leave such a glowing review. It is heartwarming to know that the effort we put into our customer service is appreciated. Simon … More

5/5

Google

Great experience from a first time buyer, from start to finish, all my questions were answered in a timely and detailed manner and the house viewings with Lily were all arranged quickly and professionally. I would definitely recommend to …

Marie · 5 October 2023

Agent replied · 18 October 2023

Thank you very much for your kind words, Marie! You were such a great buyer to work with and we thank you for all your flexibility. Have fun settling into your new home and we hope to work with you again. Make sure that you pop in and say hi if you're passing. Thank you, once again. From Tom and the Team.

5/5

Google

Henderson Connellan were so helpful & flexible in regards to my move in. Always willing to go above and beyond for there tenants needs as well as great communication.

Timothy · 24 December 2025

Agent replied · 24 March 2026

Hi TJ, thank you very much for taking the time to leave us a Google Review! We're so pleased that you have had good service from us. You are a fantastic tenant and we hope you are happy in your home. Thanks again, from Tom and the Henderson Connellan Nene Valley Team.

5/5

Trustpilot

Fantastic estate agents

We sold our property through Henderson Connellan and the service was exceptionally good. The sales progression was done through Abby and she communicated with us regularly and made sure that everyone in the chain was kept up to date. Can highly recommend! Would always use them.

JB · 1 July 2025

Agent replied · 23 May 2026

Thank you for your review and feedback, much appreciated by all the team @ Henderson Connellan, Market Harborough

5/5

Trustpilot

First time buyer experience great!

Shannon and Rosie supported us as first time buyers to find and secure our new home. They were professional, friendly and responsive - would recommend!

Lily · 10 September 2026

5/5

Google

Professionalism at it’s best is what you get from Tom and his team. They were genuinely helpful, covering all areas ahead of time. They went the extra mile to ensure deadlines were met. I will recommend them anytime. Thanks Tom

Funke · 24 March 2023

Agent replied · 28 July 2023

Thank you very much for your review! We were glad to find you a tenant and move them in quickly! It was a pleasure to work with you and hope we can help you again in the future! Thank you, Matilda! Tom & the Team 😃 …

5/5

Trustpilot

Very happy

Lee valued the house higher than any other agent and achieved pretty much what he said we'd get. When completion looked like it was going to be delayed for 8 weeks through oversight by two solicitors down the chain it was Jessica that rescued it for everyone involved. Highly recommended.

Happy · 18 February 2025

Agent replied · 23 May 2026

Thank you for your review and feedback - much appreciated by all the team @ Henderson Connellan, Corby

5/5

Google

I would recommend Henderson Connellan Nene Valley. The team's approach to the sale of property felt both professional and personal; paying attention to practicalities for my mother and relevant information for me throughout.

Amanda · 24 August 2025

Agent replied · 24 March 2026

Hi Amanda, Thank you very much for taking the time to leave us a review. We appreciate your kind words and want to thank you for being great to work with throughout the process, even when things became tedious. We are so glad that your mother managed to move and hope that she is settling in well to her new home. Thanks again for your business and we hope to work with you again in the future. All the best, from Tom and the Henderson Connellan Nene Valley Team

5/5

Google

Exceptional service from the entire team! They were both professional and approachable, consistently going above and beyond throughout the entire process - whether selling or buying. I cannot recommend them highly enough and would not hesitate to work with them again in the future.

Greg · 16 April 2025

Agent replied · 24 March 2026

Thank you very much for taking the time to leave us a review, Greg & Gemma. You were great to work with and we really appreciated your proactive and thorough approach when times got tough throughout the sale process! We are also excited to see your new home once the work has been completed! Thanks again for your kind words and we hope to work with you again in the future! All the best from Tom and the Henderson Connellan Nene Valley Team.

5/5

Trustpilot

Wonderful experience from the staff

Wonderful experience from the staff, especially Tom who talked us through the renting process from beginning to end, advised every step of the way and even gave us feedback on how the tenant was settling in. All round great customer service, would definitely recommend and will continue with Henderson Connellan while we continue to rent our property. 5 stars all the way

Elaine · 30 June 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Henderson Connellan's Google reviewsLeave Henderson Connellan a review

Questions about Henderson Connellan Nene Valley

How many reviews does Henderson Connellan Nene Valley have?

Henderson Connellan's Wellingborough office has 143 reviews across three platforms: 115 on Google, 1 on Facebook, 27 on Trustpilot.

What is Henderson Connellan Nene Valley's rating?

Henderson Connellan Nene Valley is rated 4.8 out of 5 across all 143 reviews, and 5.0 out of 5 on Google from 115 reviews.

Has Henderson Connellan won any awards?

Yes. In The Trusted Agent 2026 awards: Henderson Connellan, Wellingborough won Trusted Agent; Henderson Connellan, Kettering won Platinum; Henderson Connellan, Market Harborough won Gold.

Where is Henderson Connellan's Wellingborough office?

Henderson Connellan Nene Valley, 43 Nene Court The Embankment, Wellingborough, NN8 1LD.

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