Every review we hold for the Wellingborough office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe brought our dream home from these lovely people and I can't thank them enough!! Lily, Simon and tom went above and beyond! They were quick to update us on any information that came through from solicitors! The moment I rang for any questions they were always there!! There professionalism was outstanding!! The day we got the keys lily drove up and brought us a lovely little gift from them! 😊 Overall a fantastic team ❤️
Keri · 9 October 2025
Agent replied · 28 December 2024
Thank you for such a lovely review, Keri. We are so pleased that you have found your dream home and hope that you’re enjoying settling in. Thank you for your proactive and realistic approach throughout the process and we really enjoyed working with you. Have fun making memories in your lovely new home and we hope to work with you again in the future! Merry Christmas too 😃. All the best from Tom and the Henderson Connellan Nene Valley Team
★★★★★ 1/5
TrustpilotIncompetent and appalling service
The service we received from this agent in Corby was appalling. We sold our house taking a lower price for a quick sale. After 10 weeks we contacted them to get details of exchange. Nothing had happened. The buyer had done nothing, no survey or searches. Hendersons had not bothered to follow up and keep track of the sale as they had agreed to do. We then sold to a second buyer. Jack told him the price we had accepted initially from the first buyer and the second buyer would not pay any more. This was unprofessional. Accepting the lower price was no longer in our interest and Jack had to go back and agree a higher price with the second buyer. A week later late at night the first buyer turned up at our house wanting to know why we had pulled out of the sale. We explained that he had done nothing in 10 weeks. He explained he was a property developer buying 2 houses in the area and had been told by Jack we were in no rush to sell as we had tenants in the property. This was totally untrue. The whole sales process was an incompetent mess from start to finish. We would never consider using them again. I made a complaint to the Manager at the Corby office who said our complaints would be looked at and that he would be back in touch. He never did contact us again.
Rowena · 1 February 2025
★★★★★ 5/5
GoogleGreat team led by Tom. Very patient and reassuring in a stressful moving journey. Found us some great buyers and really communicated up and down the chain well, keeping us informed. Thanks Tom, Simon and Lily. Would definitely use again.
Joseph · 24 March 2025
Agent replied · 25 August 2024
Thank you Joe, I really appreciate you taking the time to leave a review and thank you for your kind words.
You and Kate have been great to work with and we thank you for being so patient … More
★★★★★ 5/5
GoogleI have recently sold my house with Henderson Connellan. Nene Valley.
What an amazing team you have Tom. We had every eventuality thrown at us and we still completed today.
Your experience, guidance, support and friendly nature at all times made this happen. So a massive THANK YOU from me personally. As a single person taking this on myself I absolutely could not have achieved this without you Tom.
Debra · 16 October 2025
Agent replied · 24 March 2026
Thank you Debbie, I appreciate you taking the time to leave us a review and your kind words mean a lot, thank you. I appreciate you using Henderson Connellan to sell your property and I'm also extremely grateful for your proactive and realistic approach throughout this process, especially as it was a stressful journey for you. We all wish you the best and will look forward to working with you again in the future! Thanks again and best wishes from Tom and the Henderson Connellan Nene Valley Team
★★★★★ 5/5
GoogleExcellent service, from initial valuation visit , details of house on sales particulars very professional, full asking price offer, being kept updated on sale progress. Thoroughly recommend.
CT · 6 September 2026
Agent replied · 7 September 2026
Thank you so much for taking the time to leave us a review, Clive. We are thrilled that you were pleased with the service and thank you for the recommendation. It has been a pleasure working with you and we appreciate you choosing Henderson Connellan to sell your home. Wishing you all the best in your next chapter. From Tom and the HC team.
★★★★★ 5/5
GoogleHenderson Connellan managed the property I rented for 18 months. They were absolutely fantastic and very receptive to any queries I had. From last minute issues that were resolved same day to long term negotiations, they were spot on and cannot be faulted.
It’s not every day you get the director of a letting agency round your house with wasp spray! Perfect letting agency if I say so myself.
Michelle · 6 October 2025
Agent replied · 24 March 2026
Thank you very much, Michelle. I really appreciate your kind words and I am glad that you had a pleasant experience renting with us. Thank you very much for being such a great tenant and we hope that you are now settling into your new home. We hope to work with you again in the future! Thank you once again from Tom and the Henderson Connellan Nene Valley Team.
★★★★★ 5/5
GoogleI really can't say enough good things about Henderson Connellan, they out shone by a mile every other company that was involved in my house selling/purchasing process! With a special thanks to Simon Rees who was so helpful!
Simon · 24 March 2025
Agent replied · 11 November 2024
Thank you very much for taking the time to leave a review, Simon. We appreciate your kind words and your feedback regarding Simon is great to hear! We hope that you're enjoying your lovely new home and if you're passing Nene Court in Wellingborough, make sure you pop in and say hi!
Best wishes and thank you, once again!
From Tom & the Team!
★★★★★ 5/5
GoogleLily and the team , made our purchase a reality within a 6 week period , communicating with all interested parties , very efficient , thank you to all the team at Henderson Connellan, would highly recommend
Ron · 24 March 2025
Agent replied · 28 December 2024
Hi Ron,
Thank you for taking the time to leave us a review! We’re so happy that you managed to complete so quickly and appreciate how realistic and proactive you were throughout the process. We hope that you have a wonderful Christmas and enjoy settling into your new home! If you’re passing Nene Court be sure to pop in and say hi and we hope to work with you again in the future! All the best from the Henderson Connellan Nene Valley Team.
★★★★★ 5/5
TrustpilotMy wife and I found the staff very easy…
My wife and I found the staff very easy to deal with. They were happy to accommodate request and prompt in getting answers to queries.
Edward · 3 September 2026
Agent replied · 4 September 2026
Thank you for taking the time to leave a review - much appreciated by all the team @ Henderson Connellan
★★★★★ 5/5
GoogleI think we all seem to think that selling houses and being an estate agent is an easy way to make money. My experience over the past 3 months has completely changed my mind. Tom and his team have been brilliant and I cannot fault their hard …
Derek · 5 October 2024
Agent replied · 25 August 2024
Thank you for such a nice review, Derek! We appreciate all your kinds words and more importantly, how great you’ve been to work with. We’ve all enjoyed working you and are so pleased that we’ve managed to exchange contracts. … More
★★★★★ 5/5
GoogleWas dealing with Simon and was pleasantly surprised with his fresh and professional attitude, as we had some experience in the past with other Estate Agents which made me unhappy. Overall, Simon was always there for us if we needed to find any answers to the House Purchase in Wellingborough. Could not recommended him and his team more.
Ronny · 24 March 2024
Agent replied · 25 August 2024
Dear Ronny, thank you very much for taking the time to leave us a review! We appreciate all feedback and it's great to hear that you had such a great experience with Simon. We hope that you have settled in well to your new home and hope to … More
★★★★★ 5/5
GoogleWe cannot rate Henderson Connellan highly enough! Tom and Simon were an absolute pleasure to work with. Our sale was handled with efficiency, diligence and professionalism and they guided us through the process at every step of the way. We felt we were in the safest of hands at all times and wouldn’t hesitate to recommend them.
Gugic · 24 March 2024
Agent replied · 25 August 2024
Dear Bev, thank you very much for taking the time to leave a Google Review, and the kinds words within. It has been great working with you and I am very pleased that we've now completed on your sale. We hope to work with you again in the future! From Tom and the Team.
★★★★★ 5/5
TrustpilotVery professional and never gave up on the sale
The sale of our family home took 2 years after our mum died with 2 purchasers dropping out for personal reasons and so we were third time lucky and the sale completed on 30 August 2024. James Smith in the Kettering branch was of particular note as he visited for the first valuation, was friendly, helpful, knowledgeable about the housing market at any given time, always available or quick to respond and gave us good advice throughout on pros and cons for changing the price, spending time and money refurbishing or considering letting without any pressure to decide either way. He would phone before a holiday to provide an update on where we were and explain that all their team was available to help in his absence. He ran a good team who were all professional (Jessica was particularly efficient although I know she no longer works there) and managed to organise well over 70 viewings throughout and never gave up on us - unlike some other estate agents are known to do. A final message left to send congratulations was appreciated. Amy efficiently stepped in to help oil the wheels with getting a response from our solicitors at a key moment when requested. Charges were very competitive and good value for money. Would highly recommend.
Lizzie · 1 September 2024
★★★★★ 5/5
GoogleWe had an excellent experience with HendersonConnellan in Nene Valley/Wellingborough.
Very professional but at the same time friendly, helpful and down to earth, they gave us very sound advice and a realistic value for the Property, and at times went the extra mile, when needed
I would definitely recommend this Estate Agency, they made our sale and purchase as smooth as possible.
Kim Kelly
Kim · 6 October 2025
Agent replied · 24 March 2026
Thank you very much for leaving us a review, Kim. It was a pleasure working with you and we really appreciate your business. Best wishes in your new home and we hope to work with you again in the future. Thanks again and all the best from Tom and the Henderson Connellan Nene Valley Team
★★★★★ 5/5
GoogleTom, Victoria and Lily have all been fantastic throughout our house purchase. Highly professional, friendly and helpful. I can definitely recommend them.
Andrew · 27 August 2026
Agent replied · 27 August 2026
Hi Andrew,
Thank you very much for taking the time to leave us a review! I’m pleased to hear that you have had good service and hope that your moving day goes nice and smoothly.
Enjoy settling into your new home and all the best for this next chapter.
Make sure you pop in and say hi if you’re passing by!
All the best, from Tom and the HC Team
★★★★★ 5/5
GoogleIt was a very easy and pleasant journey, thanks to the qualified, responsive and nice staff. Thanks, Lily Gugic.
Elena · 4 September 2026
Agent replied · 5 September 2026
Hi Elena, thank you for the lovely review! Lily loved reading your feedback, and your gifts were a wonderful surprise. Wishing you every happiness as you settle into your new home, and we look forward to helping you again down the line. Best wishes, Tom and the HC Team
★★★★★ 5/5
GoogleSimon was professional and courteous throughout our purchase, updating us regularly on progress. Highly recommended, we would now gladly consider Henderson Connellan for any future sale if and when required.
Craig · 24 March 2025
Agent replied · 24 March 2026
Hi Craig,
Thank you for taking the time to leave a review! We are pleased that you had a good experience and that you would use us again in the future! We hope that you had a nice trip and now that you’re back, enjoy settling into your lovely new home! All the best and we hope to work with you again in the future. From Tom and the Henderson Connellan Nene Valley Team.
★★★★★ 5/5
GoogleFrom the initial contact to the completion of our sale, Tom, Lily and Simon were friendly, professional and full of good, practical advice to get our home promoted and sold in reasonably quick time due to their unique targeted approach to …
Esther · 5 October 2024
Agent replied · 25 August 2024
Dear Esther, thank you very much for leaving such a detailed and thoughtful review. Feedback is extremely important to us and we love to hear that you have had such a good experience. You have been great to work with and we have thoroughly … More
★★★★★ 5/5
GoogleI am so glad to say that my first home buying experience with Henderson Connellan team Lily, Simon and Tom was excellent. Especially Lily was very helpful throughout the process. From day one till completion she was very informative and …
Elena · 5 October 2024
Agent replied · 25 August 2024
Dear Elena, thank you very much for leaving us a review and even more so for the lovely words. I am glad to hear that you have had a good experience with us and i would like to thank you and Sunny for being great to deal with too. We would … More
★★★★★ 5/5
GoogleTom, Simon and Lily were involved in the sale of my house. The service was professional and I was kept informed and up to date the whole time.
The house was marketed in a very professional manner with excellent photographs …
Bob · 5 October 2024
Agent replied · 25 August 2024
Thank you for such a great review, Bob!
I am glad that you have been happy with our service and I would like to thank … More
★★★★★ 5/5
GoogleTom and the team did the work of virtually everyone in our chain to push our sale through in tricky circumstances. Couldn't recommend them more.
Jason · 29 April 2025
Agent replied · 24 March 2026
Thank you very much, Jason. I appreciate you taking the time to leave us a Google Review. I am glad that we managed to get your sale over the line, after a challenging chain and some hurdles along the way! I am thankful for your business and we all enjoyed working with you. We hope to work with you again in the future. If you're passing in Nene Court, be sure to pop in and say hi! All the best with your future plans and thank you once again, from Tom and the Henderson Connellan Nene Valley Team.
★★★★★ 5/5
GoogleI would highly recommend. They made the whole process of selling my late mother's house easy and stress free. A buyer was found within a few days. The whole team but especially Lily were great at keeping us informed and responded quickly to any questions. Couldn't of asked for more. Thankyou
Christine · 24 March 2024
Agent replied · 26 November 2023
Thank you very much, Christine. Your feedback is really appreciated and we’ve enjoyed working with you and Darleen. Thank you very much for choosing to work with us and we hope to work with you again in the future. From Tom and the Team
★★★★★ 5/5
GoogleFabulous estate agents, professional, communicative and I highly recommended their services for selling a property.
Suzanne · 4 September 2026
Agent replied · 5 September 2026
Hi Suzanne, thank you very much for taking the time to leave us a review! We really appreciate your kind comments.
Thank you so much for choosing Henderson Connellan to sell your property, you have been great to work with and we appreciate your proactive approach throughout the process.
All the best on your new chapter and we'd love to hear how you get on. If you're back over this way, pop in and say hi.
Thanks again.
From Tom and the HC Team.
★★★★★ 5/5
GoogleAlthough Tom wasn't our estate agent (he was our vendor's), he communicated regularly, providing updates and assistance throughout the purchase and exchange process. All the staff at Henderson Connellan were friendly and a pleasure to deal with.
Thank you all for your help and support - we love our new home...exactly as advertised by Henderson Connellan!
Phil · 6 October 2025
Agent replied · 29 May 2025
Thank you very much, Phil. I appreciate you taking the time to leave us a review! It’s great to hear that you’re enjoying your new home and we hope to work with you again in the future. If you’re passing Nene Court, make sure you pop in, it would be great to see you. Thanks again and all the best from Tom and the Henderson Connellan Nene Valley Team.
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