Henderson Connellan Nene Valley reviews

★★★★★ 5/5

Google

My name is Lisa Green and I’d like to share my recent experience I’ve had using Henderson Connellan and in particular having the pleasure of Victoria Say dealing with our transaction. Victoria was professional and friendly, literally nothing was too much of a problem. I felt at ease with Victoria and felt I could call her at any time and she was always very happy to help. She made our house move extremely stress free and I’ll always be thankful. Thank you Victoria ☺️

Lisa · 29 August 2026

★★★★★ 5/5

Google

Having first used Henderson Connellan in April 2023 to let our property, we couldn't have asked for a better experience. As complete newcomers to the rental market, the guidance and support we received was second to none. The team worked incredibly hard to find the right tenants for us and were always on hand to ensure the process was smooth and positive for both ourselves and our tenants. When we later decided to sell, Tom and Lily were absolutely outstanding. Despite a very challenging property market, they marketed our home brilliantly and kept us informed every step of the way. Their communication throughout the viewings and right through to the sale was reassuring, honest and professional. What really sets Henderson Connellan apart is the personal touch. They don't make you feel like just another client, they make you feel like family. We wouldn't hesitate to recommend them to anyone looking to rent out or sell their property.

Elaine · 19 August 2026

★★★★★ 5/5

Trustpilot

Fantastic experience

We recently bought our very first property through Nene Valley, and we couldn't have done it without Victoria Say. She was absolutely incredible from start to finish! Victoria is so warm, personable, and easy to talk to. Buying your first home is notoriously stressful, but she managed to make the entire process feel remarkably calm and smooth. What impressed us just as much was her attention to detail - whenever she was out of the office, she left such thorough handovers that whoever picked up the phone always had the exact answers we needed. We would highly recommend Henderson Connellan because of this! We are so grateful for her support and couldn't be more impressed with the service. Thank you, Victoria!

C · 12 August 2026

★★★★★ 5/5

Google

We were selling our property to move abroad, after using other companies and having a long draw out process, we decided to use Henderson. Tom, Victoria and the team were brilliant. The transition with showing the property, selling the property and completion, all completed with ease. Any Queries or uncertainties was handled spot-on. They kept us in the loop throughout the process. I recommend this company to let you know you will be in good hands, with a good service provided from a professional and dedicated team. Much thanks Rob.

Robby · 19 July 2026

★★★★★ 5/5

Google

Excellent service - highly recommended. Initially I had chosen Henderson Connellan based on the 5* reviews and was not disappointed. At our 1st meeting I was impressed at how prepared Tom was with loads of research and we had a straight conversation about the sale of the property, condition, asking price and fees. The video and brochure they produce was top quality. We sold the property within 2 days of it being on the market at our original asking price (we had offers for lessor amounts too). It has taken 4 months to complete the sale, which is more down to the solicitors, but during this Victoria and Lily managed the whole engagement process between myself and the buyers very well. They are a great team. I have no hesitation in recommending them and felt throughout that they had my best interests in mind. Thank you

Cerealmad · 16 June 2026

★★★★★ 5/5

Google

Without a doubt, if you are thinking of putting your property on the market, I couldn't advocate strongly enough, to consider and instigate the Henderson Connellan, Nene Valley team to sell your property. From the initial stage of preparation in coming to value the house, through the journey, and ultimately the sale of the property, Tom has been very professional and complete in his attitude, commitment, and work ethic. Every interaction with Victoria, Lilly and Megan has been nothing short of a pleasure to deal with, and responses have always been swift. The total experience has been brilliant, as you can probably tell from what has already been said. Well done team, in our humble opinion, we couldn't have chosen better to sell our property. All the best and kind regards to you all. Alan & Karen.

Dizzy01 · 16 May 2026

★★★★★ 5/5

Trustpilot

I am a first-time house buyer

I am a first-time house buyer and I saw a house viewing via Henderson and Connellan Kettering estate agents they worked quickly and professionally in helping me go through the process of buying the property and the sellers both Poppy Macdonald and Amy Shaw were fantastic at keeping me up to date and replied straight away with any questions I had. Also was given a nice bottle of Champagne upon picking up the keys which was a nice touch by Henderson Connellan Kettering Thank you.

Tash · 6 May 2026

★★★★★ 5/5

Trustpilot

I used Henderson Connellan Nene Valley…

I used Henderson Connellan Nene Valley to sell my home and they did a great job. Tom valued the house more than the other agents and they achieved the full price swiftly. After the sale was agreed, Victoria and Lily did a great job chasing the sale through to completion and we are now enjoying our lovely new home. I would highly recommend the Nene Valley branch and will be using them again in the future. Thank you Tom and Team 👍🏻

Harry · 15 April 2026

★★★★★ 5/5

Google

I have just today moved into my flat rental, facilitated through Henderson Connellan. Canida was the lady who I dealt with all the way through this process, from my first inquiry, right the way through to picking up the keys. All I can say is that right from the off she has been exceptional. She was so informative and patient throughout. Quick to answer any query and always so polite and professional. This is my first time dealing with Henderson Connellan and I must say it has been a really nice, uncomplicated experience. Thank you Canida.

Steven · 16 March 2026

★★★★★ 4/5

Trustpilot

Just sold and moved into a new home

Just sold and moved into a new home. We had a whole raft of problems thrown at us and it was touch and go. Tom and the team remained steadfast and resiliant to solve all the problems in front of us to make it happen. Huge thanks to Victoria for sticking with it and pushing hard. Would recommend them to anyone selling and buying. They are a very professional team. Thanks again Tom & Ruth

Mr · 28 February 2026

★★★★★ 5/5

Google

My wife I would like to say a big “thank you”  to Tom and the team at Henderson Connellan Nene Valley for their professionalism, assistance and excellent service as we moved into our new home. They were very helpful especially with facilitating visits prior to moving in for measuring up which was very helpful for us. Throughout the whole process they kept us updated with emails and telephone calls and were always ready to answer questions we had. I would highly recommend Henderson Connellan. Easton

Easton · 16 December 2025

★★★★★ 5/5

Google

⭐️⭐️⭐️⭐️⭐️ 5-Star Working with Tom and Victoria has been an absolute pleasure, and we honestly couldn’t have asked for better people to guide us through this journey. From the very first conversation with Tom, to the very first viewing with Victoria, they made us feel completely at ease. They were warm, genuine, and truly invested in helping us - not just as estate agents, but as people who genuinely care about what they do. Tom’s calm, reassuring approach and Victoria’s attention to detail were the perfect combination. They were always there when we needed them, answering every question with patience and clarity, and celebrating each little milestone right alongside us. They went above and beyond in every way, and we are so grateful for all their hard work, honesty, and kindness throughout the process. Thanks to them, it ended up being a really positive and memorable experience. Tom and Victoria are truly exceptional, and I can’t recommend them highly enough. Thank you. Martin & Peter.

Martin · 16 December 2025

★★★★★ 5/5

Google

We complete tomorrow after a marathon effort. Tom and his team sold our Bungalow within two weeks helped by an honest valuation which we were more than happy with plus a great brochure and online presentation. The lower end of our chain proved very fragile and without Tom and his teams knowledge and professional drive we would never have got this move over the line, a truly stunning relentless effort for which me and Sue will be forever grateful. Many thanks team.

Dave · 16 November 2025

★★★★★ 5/5

Trustpilot

I used Henderson Connellan Corby to…

I used Henderson Connellan Corby to purchase a property. Jack was my estate agent and gave an exceptional service. He kept in touch along the way, checking in when required to ensure I was happy with the progress of the purchase and on hand to answer any queries. I will definitely use Henderson Connellan again.

Morgan · 4 June 2026

★★★★★ 5/5

Google

Outstanding Service from Tom and the Team, Truly Exceptional Estate Agents I cannot recommend Tom and his team highly enough. From the very start of the process, they went above and beyond, not only in selling my property swiftly, professionally and efficiently, but also in supporting me throughout the purchase of my new home even through the purchase was through another agent. What really sets them apart is their hands-on, proactive approach. Tom was in constant communication throughout. Always one step ahead, liaising directly with solicitors, keeping everything on track, and offering sound advice whenever it was needed. He made what is typically one of the most stressful experiences feel as smooth and manageable as possible. Their professionalism, responsiveness, and genuine care for their clients shines through in everything they do. If you're looking for an estate agent who will go the extra mile and truly have your back from start to finish, look no further than Tom and his team. A five-star service and I wouldn't even consider using anyone else.

Owen · 6 October 2025

★★★★★ 5/5

Google

We recently sold our property through Henderson Connellan Nene Valley and had a very positive experience. Tom and his team were consistently polite, friendly, and professional throughout the process. Tom's local knowledge was clearly evident, and he provided a realistic and accurate valuation of our home right from the start. The marketing materials were of a high standard - the brochure was well put together and showcased the property very well. We were impressed by the cohesive and efficient team, who were always available to answer questions and keep things moving smoothly. Overall, we felt the service offered was exceptional and excellent value. We wouldn’t hesitate to recommend them to others looking to sell in the area.

David · 2 October 2025

★★★★★ 5/5

Google

My property went up for sale in March, and I couldn’t be happier with the service I received! Everyone was incredibly professional, friendly and helpful throughout the whole process. I particularly loved that every member of staff viewed the property. It meant that whenever someone called, the person they spoke to already knew the property and could answer any questions straight away, which made everything feel much more personal and efficient. The sale went through incredibly quickly, and we were kept fully updated every step of the way. Nothing was ever too much trouble, and the whole team made what could have been a stressful process feel smooth and straightforward. Absolutely superb service from start to finish! I would highly recommend them and would definitely use them again in the future.

Tracey · 19 August 2026

★★★★★ 5/5

Google

just a quick note to Lily who was the estate agent that helped show me around my Home that I now own. She was absolutely fantastic from the onset. She allowed me to look around the Home for myself and take my time. She was very warm and I felt comfortable, She kept in touch with me every step of the way and helped wherever she could to assist me in the process of my new home. I just wanted to say a big thank you and wish her well in everything she does. Kind Regatds Nadz

NFran9999 · 19 August 2026

★★★★★ 5/5

Google

Lily and the whole Henderson Connellan family were brilliant right from the start. They were personable, open, honest and efficient, going the extra mile whenever it was required ( and even when it wasn't). When we finally arrived at completion, they made us feel elated and offered their heartfelt wishes for an amazing future in our new home. Thank you so much Lily and the team for your great service.

Laura · 9 October 2025

★★★★★ 5/5

Google

Canida Brindle of the Nene Court branch was so patient with me and really helped me through the whole process of renting. All of my questions were answered and nothing was too much trouble for her. Many thanks Canida, I would certainly recommend your company to anyone.

Diane · 8 April 2026

★★★★★ 5/5

Google

GOD favoured me and my family with a property from Henderson Connellan. I must say our experience with them was amazing. Being a first time buyer, they did all the follow up, updated us and answered all our questions. I will definitely recommend Henderson Connellan to anyone who is interested in buying a property. A million thanks Lily 😘😘😘 Merry Christmas.

Bebe · 9 October 2025

★★★★★ 5/5

Google

Can only express a big thank you to the team at Henderson Connellan for the role played in the purchase of my new home. Professionally handled from start to finish, especially team member Simon Rees. He was on hand at all times to assist. (thank you Simon much appreciated). Would not hesitate to recommend this agency.

R · 9 October 2025

★★★★★ 1/5

Trustpilot

Aggressive and Misleading Practices

Henderson Connellan Kettering valued my property. They took photos, created a floor plan and sent me a presentation. The presentation repeatedly stated that the photography was “free”. I was surprised to later see a £250 + VAT photography fee in the contract. I also felt pressured to complete an ID check through “Lifetime Legal”, which I understood to be free, but later discovered would cost £60. This left me feeling unsure about what was genuinely included. When the agent returned with the contract, I felt rushed, uncomfortable and obligated to sign it. They stood over me while I signed, and I didn’t feel I had enough time to properly read or understand the terms. I felt so uncomfortable with these people having the keys to my property I cancelled within the two‑week cooling‑off period. After cancelling, I received multiple emails, voicemails and requests for a meeting at my home. I also received messages demanding around £300, which I found stressful and upsetting. This has been an expensive and stressful lesson for me, and I want to share my experience so others can make an informed decision. Based on what happened, I would never use Henderson Connellan or their associated services again. AVOID.

Theobold · 2 May 2026

★★★★★ 5/5

Trustpilot

Henderson Connellon are a team of exemplary professionals.

Henderson Connellon are a team of exemplary professionals! I live in another country and they went over and above to help me sell my property in Market Harborough. Their communication is excellent and I had complete trust in them from the initial valuation through to the completion of the sale. I was very impressed with the level of customer care they provided and would highly recommend them as an estate agent.

Margaret · 29 June 2026