Trusted Agent profile · Welling
★★★★★
222 reviews across 1 platform
2a Bellegrove Road, Welling, DA16 3PR
Acorn's office in Welling, at 2a Bellegrove Road, is rated 4.9 out of 5 across 222 reviews on 1 platform, including 222 Google reviews rated 4.9.
Every review we hold for the Welling office, from every platform, shown as written. First names only.
5/5
GoogleExcellent service from caring professional company. Kevin was our sales negotiator and has remained polite, understanding and reliable. Always responding quickly and giving updates on a regular basis. The whole team in welling branch must be commended for their professional service. Big thanks to Kevin and Oliver you have been brilliant !!! Would highly recommend. Christine & Ken Delanty-Granger
5/5
GoogleI wanted to thank Acorn and in particular Kevin Ashton (Sales negotiator) for their support in searching for my property. Having dealt with many agents Kevin in particular shone as someone who wants to help and goes that extra mile. I've had an extremely positive experience with Acorn and in particulars how Kevin dealt with my first time buying journey!
5/5
GoogleLucia helped with all aspect of the property sale. Would recommend
5/5
GoogleWill and all the people at acorn were very helpful, kept us up to date amd pushed to get completed as soon as they could. Would reccomend these to anyone.
Thanks for your fantastic feedback, Thomas! We're thrilled to hear that Will and the team provided helpful support and kept you informed throughout the process. Your recommendation means a lot to us. We look forward to assisting you again in the future!
5/5
GoogleWe recently sold our property with Acorn in Welling, Oliver and his team were brilliant, Kevin handled our sale he was very professional kept us informed at all times as things progressed and when things slowed up due to our buyers he was there chasing them. Can't praise this team enough would definitely recommend them.
5/5
GoogleIt was a smooth process dealing with Acorn Welling for our first purchase . Our estate agent, Louise, was an absolute pleasure to work with, she kept us updated through the whole process, and was happy to answer any queries we had quickly. Highly recommended.
Thank you Mary for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Louise and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleJames and Taylor advertised our house for rental and provided a great service, managing to find us tenants who look very suitable on paper and achieving a price we're happy with. Time will tell if the management service lives up to the high standard they set with the marketing etc. but so far so good.
Thank you Jeremy for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from James and Taylor and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
4/5
GoogleFabulous and dedicated customer service experience. Just that they require a little more speed on feedback process. Otherwise it should have been a 5 star rate:) Special kudos in particular to Georgia Booton, for her impressive work ethics and customer-follow-up orientation. Super committed fellow!
Thank you Dr Osama. We appreciate all feedback, will take on board your comments and thank you for the review ! Karen Hedges- Acorn Customer Services
5/5
GoogleVery professional team, fast responding and very efficient. I can always find someone in the team willing to help with questions and checking the progress. I would recommend Acorn to anyone who's thinking of buying or selling with a smooth and professional process.
Thank you Zac, that's good to hear ! Glad you were happy. Karen Hedges- Acorn Customer Services
5/5
GoogleVery pleased with this estate agent as they sold the property within a week of advertising as promised after I was let down by 2 other agents in the same area. They work hard to constantly chase buyers, sellers and solicitors to ensure the process is smooth. Would highly recommend.PositiveResponsiveness, Professionalism
Thank you Cuneyt for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleI extremely recommend Acorns , Oliver and his team provided me with an excellent service in both the selling & buying of my property. They made what normally is a stressful time less stressful . Nothing was ever to much trouble, always helpful and I feel went above and beyond.
5/5
GoogleWill and Ellie have been absolutely amazing with the help of be buying my new property, it's so lovely to be here in my new home, Thank you all so much
5/5
GoogleThank you will for helping us out . Great service i must tell will is the big asset for the company
Pramila, we truly appreciate your kind words! It’s fantastic to hear that Will made such a positive impact on your experience. We’re proud to have dedicated team members like him who contribute to our success. Thank you for sharing your thoughts!
5/5
GoogleExcellent service and support from Will in the sale of our house, was fully on top of everything that was happening and made the move as smooth as he could when you are selling
5/5
GoogleWe have worked closely with Kevin Ashton over the last year. We can't thank him enough for finding us our family home at the right location. It has been a long journey and Kevin's approach was outstanding from start to finish. We would definitely recommend anyone to get in touch with Kevin and Acorn for their next move.
Thank you for taking the time to provide us with a review of your experience. I am really pleased that the service you received from our team met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleLuke listened to our needs and helped us to find the right property for our family.
Fabio, it’s fantastic to hear about your experience! We're thrilled that Luke was able to assist you in finding the perfect property for your family. Thank you for sharing your positive feedback; it really motivates our team to keep delivering great service!
1/5
GoogleWorst service that I have ever experienced. The lettings team are uncoordinated bunch. Did not pay attention to the details. Worst decision I ever made to let my property through the guys here.
Dear Kanchana. I am very sorry to read your review and have investigated this internally. I am afraid in this instance our service did fall way short of our normal high standards. I can only apologise and happy to discuss further if you wish. Thanks. Andrew Roberts - Customer Relations Manager (andrew.roberts@acorngroup.co.uk)
5/5
GoogleKevin was our agent or whatever is the buzz word nowadays. He was extremely helpful and knowledgeable about the house he was selling, and made the process extremely easy from the moment we put the offer in to getting the keys.
5/5
GoogleExcellent professional service. Team were responsive to our queries and requests to arrange viewings. Louise in particular was approachable, pleasant and always responded to any queries sharing insights throughout the nervy process :-). I’ve no hesitation in recommending Louise/team at welling branch
Thank you Nag for leaving us a 5* review. We are really happy that you were pleased with the service you received from Louise and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleI am very happy, thank you for your help
Dear Barbara Bober Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleAcorn were really great - our estate agent, Louise, was a genuine pleasure to work with, she guided us through the whole process, was available for any questions and always got back to us super quickly, would definitely recommend!
Thank you Sania for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleThe team at Acorn where very professional, and sorted everything out from start to finish. I can’t thank thank them enough for making everything go so smoothly.
Thank you Stephen for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleI had spoken to various financial advisors who all offered the same service until I met Vaide in Welling who was fantastic. She went above and beyond to arrange my mortgage and had come highly recommended by Oliver. A professional service received from everyone at Acorn Welling so thank you very much.
Thanks Ashley. Really appreciate the review.
5/5
GoogleLet my property out with the help of Luke Burkitt from Acorn. Very smooth process and was happy with all service as all 5 rooms were let within a month. Would highly recommend!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Acorn's Welling office has 222 reviews across 1 platform: 222 on Google.
Acorn Welling is rated 4.9 out of 5 across all 222 reviews, and 4.9 out of 5 on Google from 222 reviews.
Acorn Welling, 2a Bellegrove Road, Welling, DA16 3PR.
