Every review we hold for the Welling office, from every platform, shown as written. First names only.
★★★★★ 3/5
GoogleHard work for Louise at Acorn she had to deal with incompetent solicitors for the rest of the chain, but due to her persistence we got there in the end..
Susan · 13 June 2021
Agent replied · 12 June 2024
Hi Susan. Thank you for providing us with a review of your experience when dealing with our Welling office. I am pleased that Louise was able to provide you with a level of service that enabled you to move despite the poor service provided by some of the solicitors. I hope that you are now settled into your new home. Thanks. Andrew Roberts - Customer relations Manager.
★★★★★ 5/5
GoogleProfessional, courteous and efficient, they got our house under offer in one week. Their communication thereafter was prompt and to the point, getting the sale completed on time. I highly recommend them.
Neil · 13 June 2020
Agent replied · 12 June 2024
Thank you for leaving us a 5* review. We are really happy that you were pleased with the service you received and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleLouise King did a great job helping us to purchase our new home. The communication was great and timely.
Kerrie · 13 June 2022
Agent replied · 12 June 2024
Thank you Kerrie for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Louise and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleThe service received from Harry was excellent - the process went through without a hitch.
EP · 14 June 2019
★★★★★ 5/5
GoogleWill, the man! :)
He would go back and forth to sort you out
Respect and many thanks :)
Florin · 10 August 2024
★★★★★ 3/5
GoogleIn terms of sales and service, my salesman Zac Kennedy did an excellent job. Although following that I have had serious issues involving communication with the property management of Acorn. I have to chase them up constantly. The firms and contractors they hire for cleaning and fixing parts in the flats do a very poor job, leaving me to fix the issues myself.
SharkBait4TM · 14 June 2018
★★★★★ 5/5
GoogleI am very pleased from the overall service I received from Acorn for the purchase of property. They assisted me throughout the process and went extra mile and arranged couple of viewings subsequent to my offer of the property for various purposes.
They also assisted me for arranging suitable competitive mortgage for my investment property.
Thanks in particular to Oliver, Dominic and Vaide.
Property · 14 June 2017
★★★★★ 5/5
GoogleVery efficient...and helpfull.
Carole · 13 June 2023
Agent replied · 12 June 2024
Thank you Carole for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleI'm impressed with the way this branch had handled process. They were spot with all the information needed by me as a buyer. My special appreciation to Oliver Henness, assistant manager at Welling branch. This person was fantastic in answering and sorting my queries.
If you are looking for a property in the area, Consider Acorn.Highly recommended estate agent.
Subba · 14 June 2017
★★★★★ 5/5
GoogleKevin is very friendly, provided efficient and professional service.
I · 14 June 2018
★★★★★ 5/5
GoogleProperty advertised and sold within 2 weeks! Good communication and excellent negotiation. Highly recommended.
Sue · 13 June 2021
Agent replied · 12 June 2024
Thank you Sue for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleFrom start to finish I found my experience with Acorn, welling to be as stress free as moving house can ever be. All of the staff in the branch have happily bent over backwards to keep things moving forward as smoothly as possible. I would happily recommend them to anyone wanting to move.
Kim · 14 June 2017
★★★★★ 5/5
GoogleOur house sale was handled by Acorn, and we have nothing but praise for the team. The rates were competitive, and they got us above asking price for the property, so all round very pleased. Oliver there took ownership of the process and kept us informed, and our buyers happy, throughout.
Mark · 14 June 2017
★★★★★ 5/5
GoogleWe purchased a house in Welling via Acorn Estate Agents, and was very happy with the service. Oliver looked after us from start to finish and was always available on phone and email. We used Acorn's mortgage brokers for the financing, also happy with the service received from them.
Daria · 14 June 2017
★★★★★ 5/5
GoogleGreat experience dealing with Jake,
(Addy)PositiveResponsiveness
Alex · 13 June 2021
Agent replied · 12 June 2024
Morning Alex..I am sorry to read your review and will investigate what happened this morning. Would you be able to drop me a line with your details so that I can get back to you please? Thanks. Andrew Roberts - Customer Relations Manager - andrew.roberts@acorngroup.co.uk
★★★★★ 5/5
GoogleCan’t sing Kevin’s praises enough from Acorn.
Genuinely fantastic guy whom went above and beyond to find a Home for me and my family...
Talked me through everything and made me feel at ease throughout the whole process.
Team Acorn are the way forward.
Bobby · 14 June 2019
★★★★★ 5/5
GoogleOliver and Kevin at Acorn were very helpful when selling my late mother's house under difficult circumstances. They were polite, professional and understanding at all times, and kept me fully informed along the way. I would definitely recommend Acorn Welling Estate Agents.
Helen · 14 June 2018
★★★★★ 5/5
GoogleJust bought a flat through Acorn with Kevin, who did an excellent job navigating us through a slightly tricky issue and getting us to the finish line within 6 weeks!! Also still replying and helping me out weeks after the purchase..recommended!!
Chris · 14 June 2018
★★★★★ 5/5
GoogleWe worked closely with Kevin from Acorn and we thought he conducted himself in a professional manner helping us to achieve the result we had wanted. We highly recommend using Kevin and will do so again in the future.
Billy · 14 June 2019
★★★★★ 5/5
GoogleThe Acorn staff were more than helpful throughout the sale of my house and I can't recommend them highly enough. They always kept me up to date on on the process and always responded quickly to any points I raised.
John · 14 June 2017
★★★★★ 5/5
GoogleAcorn Estate Agents,great professional service.
Arah · 14 June 2019
Agent replied · 12 June 2024
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleWe couldn't be happier with the service Kevin from the Welling branch of Acorn provided to us. 5 stars are well deserved for his consistent and professional approach. If only other estate agents were this conscientious.
Des · 14 June 2018
★★★★★ 5/5
GoogleSuzanne from the letting team found and completed the Let on our house in record time. We where kept up to date on a daily basis, we made a great decision using Acorn Estate Agents in Welling
Nigel · 14 June 2017
★★★★★ 5/5
GoogleWe found Melanie very professional to deal with and would not hesitate recommending both Melanie and Acorn to others. Melanie keeped us fully informed with the sales process through out. All in all five star service.
Paula · 14 June 2017
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
