Acorn reviews

★★★★★ 5/5

Google

We had an excellent experience with Acorn Estate Agents in Welling when selling our flat. From start to finish the team were professional, responsive and very knowledgeable. They handled everything efficiently from marketing the property and arranging viewings to keeping us informed. The entire process was very smooth and well managed. The team worked hard to secure the sale and we highly recommend Acorn Welling to anyone looking to sell their property. Many thanks to Matt, Lucia and Will for their hard work and excellent service.

David · 16 March 2026

★★★★★ 5/5

Google

My husband and I recently rented a property through Acorn and found the process to be quite well laid out and defined. We mainly worked with Luke Burkitt, who was absolutely fantastic from start till end. He kept us well informed, very professional, explained the process well and provided support and guidance at all times. He was always available to answer any queries we had and this made a huge difference in terms of understanding the property we were about to rent. Any minor issues/concerns that arose were managed and addressed brilliantly by Luke and he helped us sail through the situation with ease. Thank you Acron and Luke! We highly recommend you services!

Shilpa · 28 December 2024

★★★★★ 5/5

Google

Had a choice of 4 estate agents and decided upon Acorn from my initial dealings with Matthew King. Very professional without the usual ‘sugar coating’ to gain the business. Subsequently dealt with Will Cronin and most impressed with the service. Kept me updated with all going on and once a sale agreed he acted as a conduit between the two parties to expedite a speedy and efficient sale.They also provided me with good contacts for garden and house clearances. All in all an excellent service and I have no hesitation in recommending the Welling Branch to others.

Michael · 11 November 2024

★★★★★ 5/5

Google

I had a good experience with Acorn Welling, the service was generally smooth and professional, and any minor issues that arose were resolved quickly and efficiently. They were responsive to my queries throughout the process. A special thank you to Alice, Luke, and Lilia for their support and assistance throughout. Their efforts made the process much easier and were greatly appreciated. I would recommend their services and appreciate their commitment to resolving any concerns promptly.

Paul · 20 December 2024

★★★★★ 1/5

Google

do not try to rent from this agency. i tried to rent a house and they asked me to pay a holding deposit of £450, i paid and then i got a fail reference result and the agency does not want to return my holding deposit. they say the deposit is not refundable but how is this possible? i pay £450 just to try to rent a house and then they decide i can't rent it and i lose my deposit? am i going to take this company to court.

Mario · 16 March 2026

★★★★★ 5/5

Google

Luke was absolutely fantastic throughout the entire process of renting our house. He was super professional and efficient, always keeping us in the loop and making sure we knew exactly what needed to be done on our end. We really appreciated how helpful and approachable he was, nothing ever seemed too much trouble. From our very first conversation to the last, Luke was always friendly, polite, and easy to work with. We’re really grateful for all his help and couldn’t have asked for a better experience.

Tatiana · 2 October 2024

★★★★★ 5/5

Google

We have just completed on our house sale with Will and despite a few hiccups / bumps at the start (due to factors out of our control but were speedily resolved) Will was particularly helpful, responsive and proactive throughout the whole process. Moving house is very stressful but we felt able to completely trust that Will was on top of things and was excellent in doing all the necessary chasing / moving things forward as quickly as possible. Would thoroughly recommend Will!

Georgina · 17 August 2024

★★★★★ 5/5

Google

Our experience with the real estate agency was outstanding, and we want to give special thanks to our agent, Luke. He is a true professional! Luke guided us through every step of the rental process, answering all our questions and explaining any nuances that came up. His attention to detail and responsibility left a great impression, we felt confident at every stage thanks to his support. We highly recommend the agency, and especially Luke!

Назар · 2 October 2024

★★★★★ 5/5

Google

Will was very professional and friendly to work with and made buying our first home a great experience! From day one he always kept us informed with updates via email and phone calls. Will also supported us by making sure our voices were always heard and listened to, which was amazing as showed he truly cared about our wants and needs so we always felt confident with him in our corner!

Nadia · 23 September 2024

★★★★★ 5/5

Google

I had the pleasure of engaging with Acorn Estate Agents in Welling to find a suitable family home. Alesha Armsden was incredibly pleasant, professional, and patient during my 10-month search. Additionally, Lyndon Knox from the Sales Progression Team was excellent; keeping me informed and updated until the sale was complete. I am deeply grateful to the entire team at Acorn in Welling for their outstanding efforts and involvement in helping me purchase my new family home

Jason · 12 June 2024

★★★★★ 5/5

Google

We have worked with Vicky Chisholm, who has been outstanding in finding our dream home. She was professional and friendly. She was understanding of our predicament and helped answer all of our questions to the best of her ability. She followed up when we had moved to see how we had settled and to check if there was anything she could help with. We feel that she went above and beyond the call of her customer service.

Claire · 9 August 2025

★★★★★ 5/5

Google

My review refers to Lucia Dubell who works at Acorns in Welling. From initial contact to completion, we found Lucia to be honest, tenacious and friendly. We would highly recommend Lucia.

James · 16 December 2025

★★★★★ 5/5

Google

We have had very professional and approachable dealing's, in particular with Matt who has delivered a 5 star service. He was always available when needed to answer queries and we feel he went over and above our expectations to achieve our house sale. We have no hesitation in recommending Acorn Estate Agents for a very professional service and would like to take this opportunity to thank Matt and his team for all their hard work.

Deborah · 9 June 2024

★★★★★ 5/5

Google

I really, really appreciate the service I received from Acorn Welling Estate Agents and Letting Agents. Matt was a very patient and long suffering person, he is very able to perform his job with honesty. He does not give up, I thought I have the abilities to suffer long and I never gives up but I am no way near Matt ability to wait and pursue what he wants. Buying a house through Acorn Estate Agents was an experience I will never forget. The slogan "Winners do not quit and quitters do not win" has always remain at the back of my mind when ever I struggle to accomplish any task and I see results most of the time. With Matt, honestly it is something out of this world. At times, I'll say to myself, Matt must be one of Acorn directors. He was very determined to complete our purchase or sale. I want to recommend him to his directors, if he is not one of them, to be promoted. He deserves it. In all, I want to say a big THANK YOU to Matt and Paige and the rest of Welling Acorn team for their hardwork and for making it possible for us to complete our purchse with them.

Anita · 17 August 2023

★★★★★ 5/5

Google

Just exchanged on my first home which my partner and I purchased through Will Cronin in the Welling office. Will has been professional and helpful throughout, offering brilliant advice and ideas on how to make the flat a home for us. Brandon has also been brilliant, providing us with updates throughout. Brilliant teamwork and we are so so grateful!

Georgia · 2 October 2024

★★★★★ 5/5

Google

We sold our home with Acorn branch in Welling back in April 2023 and had the pleasure to work with Payge Gregory who was absolutely fantastic ,from day one of our first viewing right down to the sale and also her services after the sale of our property. Payge proactive approach, along with her friendly and professional demeaner, made the entire process smooth. Payge was always ready to answer any queries and ensured that we were comfortable every step of the way. She was thorough, professional, and great to work with. She kept us apprised about available appointment viewings and she made what could have been a stressful and difficult process as seamless as could be. Payge really listened, cares passionately about her job and her calming manner worked wonders for us. We can’t speak highly enough of Payge as our Sales Negotiator. Her professionalism, knowledge, honesty, integrity, and hard work ethics are very much appreciated and respected also very rare to find and experience this type of service in this day and age. She is detail oriented, good with people, her responsiveness and communication not only helped with the logistics of the transaction, but also made us feel comfortable and secure. Payge is someone who goes above and beyond, basically more helpful than she had to be. Would we use Acorn again, YES we would, we also liaise with the branch Manager who again give us that top customer service and also their lettings team based in Belvedere who also provided a brilliant service to us. Thank you Acorn for your excellent service! Mr & Mrs Bawala

Cas · 18 July 2023

★★★★★ 5/5

Google

We have Just bought a property through Acorn Estate Agency, and my experience was fantastic. Agent Will has been incredibly professional, knowledgeable, and alert throughout the entire process. Will made everything smooth and stress-free, from viewings to finalizing the purchase. I highly recommend Will from Acorn Estate agent for anyone looking to buy a property. Excellent service and support! Thank you Will.

Mujiba · 25 July 2024

★★★★★ 5/5

Google

I want to personally thank Daniel Langiano, Matt and the team for their outstanding efforts in ensuring my house sale went through smoothly, once again. It has been a pleasure working with you again Daniel and you made every effort possible from emails, calling, chasing and meeting expectations and it never went unnoticed. I truly appreciate your professionalism and helpfulness. If I ever move again (which I hope not) I will certainly return to you and I will quite rightly recommend you to family and friends. I wish you a Merry Christmas and Happy New Year. Bestest wishes Danelle

Danelle · 13 June 2023

★★★★★ 5/5

Google

Purchased through Acorns and honestly, absolutely amazing experience. Payge was my contact throughout. She was constantly on the ball, chasing things up and trying to get things moving. I had a particularly difficult solicitor who didn't like to respond to emails or keep me updated, but Payge would do whatever she could to find out where we were and was in regular contact with me the whole way to make sure I stayed updated. She just went above and beyond and without out her, I feel like we'd probably still be months off completion, but we finally got there today. So I would highly recommend, especially Payge. She's made what was a very stressful few months a lot more bearable.

Susan · 13 June 2023

★★★★★ 5/5

Google

We had a lot to do with Acorn during our house purchase as they were the agents of our seller. We found them to be extremely professional and responsive. It was always easy to get in touch, phonecalls were promptly returned, they were very efficient at every critical stage. Unfortunately we were not getting the same experience with our agent and Acorn really assisted in filling in that gap for us. I would and will recommend Acorn in Welling to anyone looking for an estate agent. We dealt with Matt King and a massive thankyou goes out to him for all his help and advice along the way.

Nick · 13 June 2023

★★★★★ 5/5

Google

Opoku was excellent at showing us around the house.

Zara · 16 March 2026

★★★★★ 5/5

Google

Fantastic!! Will was absolutely amazing in helping us buy our new home. He was friendly, informative, upbeat and always reassured us, which really helped us stay positive as at times we thought that we wouldn't complete. Thank you so much Will, you did an amazing job and we would absolutely recommend your service. Top marks!!

Tash · 23 September 2024

★★★★★ 4/5

Google

Lucia and the team were helpful and supportive throughout the sale process.

Elena · 16 January 2026

★★★★★ 5/5

Google

I recently sold my property through Acorn. Having never sold before it felt really overwhelming at times, but I was really lucky to have Will assigned as my agent. He was always available to talk next steps and really went above and beyond to get the sale through taking the stress and anxiety out of the process. My experience with Will and the team at acorn was really positive and I’d use them again if selling another property.

Amy · 10 January 2025