Every review we hold for the Welling office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had a very complicated split chain from a divorcing couple with three links on one side and two links on the other.
I was at the bottom of the chain trying to buy the property.
It took almost 5 months to complete the purchase due to various reasons.
Will, from Acorn Welling was with me all the way. Coordinating, pushing, making sure all was in place to execute the exchange and completion.
Him and the team at Acorn Welling have made a dream come true - even if at times felt like a nightmare - not their fault.
As state agents go, I have been thoroughly impressed and will be forever grateful this got done in the end.
Absolutely recommending the team at Acorn Welling.
David · 4 December 2024
★★★★★ 5/5
GoogleWe were looking for another agent as the one who we went with wasn't as initially sold to us. Will Cronin from Acorns was personable and clear on how he would sell our home for us. Had we not sold with our first agent a day later after meeting Will we would most certainly have gone with Acorns.
Babs · 24 July 2025
★★★★★ 5/5
GoogleWe had a positive experience with Arcon Welling Estate Agents, especiall Will, who was professional, responsive, and very helpful throughout the process. Communication was clear and Will was always happy to answer questions and provide …
Shan · 16 February 2026
★★★★★ 5/5
GoogleI initially booked the appointment with Matt while house hunting and he had been with us until the very end of the process. Any questions I had about the property was handled swiftly. I highly recommend going with their choice of solicitors as well which made the process easy. I would have definitely got less headache had I gone with their recommended Mortgage Advisors too. Only downside is that Matt is not available everywhere I want to buy the house in the future around UK and just limited to Welling. As a young first buyer my experience with Acorn was nothing but pleasant.PositiveResponsiveness, Quality, Professionalism
Susmita · 13 June 2022
Agent replied · 12 June 2024
Thank you Susmita for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Matt and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleMatt and the team were excellent throughout the entire sales process. This was a probate sale and the team were sympathetic to the situation and very accomodating. Communication was prompt and regular and the team went and above and beyond to secure the best outcome for us. Very pleased to have to have worked with them and would highly recommend.
Alex · 15 December 2023
Agent replied · 12 June 2024
Hi Alex, thank you for taking the time to leave us such a positive review! We're thrilled to hear that Matt and our team provided excellent service during your probate sale. We understand the importance of communication and it's great to know that we went above and beyond to ensure a successful outcome. We appreciate your recommendation!
★★★★★ 5/5
GoogleI recently viewed a property with the agent name (Lucia ) from Acorn. She is incredibly professional and very friendly throughout the process. She answered and assists me all my questions about the property , it is a big relief to work and process someone so efficient. I would highly recommend for her(Lucia ACORN)
Anil · 16 December 2025
Agent replied · 16 April 2026
Hi Anil Pakhrin,
Thank you for the great review of our Acorn Welling team. It’s fantastic to hear … More
★★★★★ 5/5
GoogleI had a great experience with Will Cronin from Acorn group as a buyer. Will was responding promptly to all messages and synchronizing everything smoothly for us and the seller. We completed in less than 3 months and I would definitely recommend him as estate agent.
Theodoros · 17 August 2024
Agent replied · 23 October 2024
Thanks for sharing your experience, Theodoros! We’re thrilled to hear that Will provided such excellent service and made your buying process seamless. Your recommendation means a lot to us. If there’s anything else we can help with, just let us know!
★★★★★ 5/5
GoogleI met with a number of agents when trying to sell my late father’s property. Right from the get go I had a very good feeling about Matt King at Acorn in Welling . He was calm , knowledgeable and professional and I felt we would be in good …
P · 16 January 2026
Agent replied · 16 April 2026
Dear P Dsouza
We greatly appreciate your 5-star review and the time you took to share your … More
★★★★★ 5/5
GoogleAfter using a different estate agent first we couldn't wait to get changed over to Acorn, and we wasn't disappointed. We had a lot of viewings and a lot of interest and got the price we wanted ! We was lucky to have very good buyers who stuck to their word and we had a lovely straight forward experience. Whenever I called or emailed I always got a reply. Jake the manager was great as he knew the previous experience we had had and was happy to put up with my emails etc , also Louise was very professional when showing the perspective buyers around. They made the whole situation stress free. Would we recommend 110% would we use again absolutely (although we don't intend to move again for a long long time) Don't take my word for it use them you won't be disappointed and Good luck xxPositiveResponsiveness, Quality, Professionalism
Cherie · 25 August 2021
Agent replied · 12 June 2024
Thank you Cherie for leaving us a 5* review. We are really happy that you were pleased with the service you received from Jake and Louise. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleI thank Luke for his work, he is a professional in his field. He made the impossible possible! Always in touch, polite and reliable. All recommendations were relevant, issues were resolved quickly. Thanks to Luke, we have a comfortable, cozy house.
Natali · 9 October 2024
Agent replied · 23 October 2024
Natali, we truly appreciate your kind words! It's fantastic to hear how Luke's dedication made such a positive impact on your experience. We’re thrilled that you feel at home in your cozy house. Your feedback inspires us to keep delivering exceptional service. Thank you for sharing!
★★★★★ 5/5
GoogleAll Acorn team is super helpful. They all are really great at what they doing. In our property search Payge been really supportive. She is wonderful person who always updated us with every single step during the process. Unfortunately we couldn't made through this time but whenever it have to happen acorn gone be our first choice. Thank you so much Payge for everything.
Anisha · 13 June 2023
Agent replied · 12 June 2024
Thank you for leaving us a 5* review. We are really happy that you were pleased with the service you received and if we can help further please do let me know. Thanks. Karen Hedges - Acorn Customer Services
★★★★★ 5/5
GoogleDespite the most stressful moving event of my life, Acorn Welling and, especially Jake Blackman, proved their worth time and time again. Although the circumstances seemed exceptional at the time and they were acting for another party in a long and complicated chain, they were responsive, pro-active, considered, professional and most of all calm ... exactly what I needed when I was at my wits end. It was a miracle when we finally exchanged ... but we have Jake, and Acorn, to thank for it. Great job, a huge team effort all round!PositiveResponsiveness
Vickie · 13 June 2021
Agent replied · 12 June 2024
Thank you Vickie for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Jake and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleMe and my partner have moved into our first home together at 18 and didn’t have lots of knowledge about the process etc, Arun was amazing, he was so patient and understanding. We were able to message him even out of hours and he would always be there to help us out. He made our move in process very simple, quick and we felt at ease the whole time. Thank you Arun!
Paris · 13 June 2022
Agent replied · 12 June 2024
Thank you Paris for leaving us a 5* review. We are really happy that you were pleased with the service you received from Arrun and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleRecently sold my late father’s house through Acorn Welling estate agents. It was sold the first week it went up for sale. I was kept informed all through the sale and completion of the property. I felt I could phone or make any enquiries as when I needed too.
Jill · 16 December 2025
Agent replied · 16 April 2026
Hi Jill Heming,
Thank you for the great review of our Acorn Welling team. It’s fantastic to hear … More
★★★★★ 5/5
GoogleWe had very good experience with manager of branch and his team. They did very fast service and proper suggestion .I can recommend 10/10
.thank you so much to the manager and your team for your support.
Thank
Anjana · 16 March 2026
Agent replied · 16 April 2026
Dear Anjana Shrestha
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleHouse Selling is fraught with stress and Acorn managed to get us through it with a minimum of fuss, responded to our concerns and provided guidance on the way. There were times of differences but these were sorted in a professional manner and to the satisfaction of all parties. Acorn achieved where other estate agents couldn't and produced a swift sale within 3 months. In particular the open house policy for viewing worked well.PositiveResponsiveness, Quality, Professionalism, Value
Mark · 13 June 2021
Agent replied · 12 June 2024
Thank you Mark for leaving us a 5* review. We are really happy that you were pleased with the service you received and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleThe Acorn Group came highly recommended to us, and we truly feel we got lucky with Will - he was an absolute star. He was always extremely professional, but also genuinely approachable and easy to deal with. His communication was excellent …
Kerry · 16 January 2026
Agent replied · 16 April 2026
Dear Kerry Doughty
We greatly appreciate your 5-star review and the time you took to share your … More
★★★★★ 5/5
GoogleI chose Acorn Welling over the online services as I wanted a personal service, also you only pay them after the sale is completed. To me that suggests the staff will keep on it as they want to get the sale done to get the commision and not lose interest as they already got paid upfront (like many online services). I'm glad I did. They found us a buyer really quickly but due to unforseen technical issues with my lease, my sale and onward purchase dragged on. Jake, Sophie and the team really kept on it throughout contacting all in the chain, solicitors etc, keepng things moving etc etc. If we needed a document witnessed or anything like that I could just pop into the local Welling office. It saved time. I think it's fair to say without their hard work the chain would have broken and we'd have lost the lovely house we'd put an offer on. It's very stressful buying or selling and having someone local helps a lot. On my personal experience I would recommend the team at Acorn Welling to get the job done.
Neil · 14 June 2019
Agent replied · 12 June 2024
Thank you for taking the time to provide us with a review of your experience. I am really pleased that the service you received from Jake, Sophie and the Welling team met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleLucia was excellent in terms of service and expertise as she is good in property market knowledge wise, all the best
Dinesh · 16 February 2026
★★★★★ 5/5
GoogleHarry Frankland at Acorn has been superb. From taking us through the viewing, until dropping off the keys to our new property, Harry's service & support has been professional, reliable, quick to respond, calm and understanding. Have dealt with a few lettings agents before, none of whom came close to Harry's people skills in helping you navigate through an unfamiliar period. Highly recommend Harry for your next move!PositiveResponsiveness, Quality, Professionalism, Value
Heinrich · 25 August 2021
Agent replied · 12 June 2024
Thank you Heinrich for leaving us a 5* review. We are really happy that you were pleased with the service you received from Harry and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleI can’t recommend Acorn Welling branch enough, especially Vicky and Louis, Vicky has been so helpful and efficient from the moment we viewed our new home. Thank you so much for making the whole process easy and stress free.
Hayley · 20 August 2025
★★★★★ 5/5
GoogleI received an excellent service in selling my dad's house with Acorn, especially Matt who was dealing with the sale. We hit a few bumps in the sale but Matt was constantly chasing, calling and emailing to iron out any issues. I wouldn't hesitate to recommend Acorn. Thank you Matt.
Susan · 16 October 2023
Agent replied · 12 June 2024
Hi Susan, thank you for your kind words and for choosing Acorn. We're thrilled to hear that Matt provided you with excellent service throughout the sale of your dad's house. We appreciate your recommendation and are here to assist you whenever you need us. Thank you again!
★★★★★ 5/5
GoogleIf you're looking for a home pray that you get Luke Burkitt as your agent. This man was incredibly professional, kind and went above and beyond to help my family and I. We were put in a tight situation to find a home and within 2 hours of calling and Luke picking up I had 3 viewings setup and many more emails. The home we landed on wasn't even on the market yet but Luke managed to get us in with the landlord and within 3 weeks we were moving. Amazing customer service and amazing effort.
Slawek · 23 September 2024
Agent replied · 23 October 2024
Dear Slawek Bober
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleOpoku was absolutely amazing. Great help with finding our perfect property and meeting our needs. Would highly recommend.
Tommy · 16 February 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.