Every review we hold for the Welling office, from every platform, shown as written. First names only.
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5/5
GoogleJake and his team, kept us informed all through the selling process, and made sure the transaction was as speedy and efficient as possible. They contacted all the relevant people, I e solicitors, contractors, so made it less stressful for us. I would really recommend Acorn Estate Agents for their professionalism and dedication.PositiveResponsiveness, Professionalism
TERRY Β· 13 June 2021
Agent replied Β· 12 June 2024
Thank you TERRY for leaving us a 5* review. We are really happy that you were pleased with the service you received from Jake and his team and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
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1/5
Googlewe had an issue with the estate agent. I signed up a contract for 24 months but the estate agent called D.S told me the landlord wanted a 6 months break clause with no intention to use it only as a preventative measure .This was the only reason I accepted to have it in the first place. It turned out the landlord is kicking us out after 4 months using the break clause and I think the agency knew about it before me signing and this was all planned from the beginningπ. Do not trust β¦
Graziana Β· 16 October 2023
Agent replied Β· 12 June 2024
Thank you! we are delighted that you are happy to recommend our services and pleased that your experience was a good one ! Kind Regards Karen Hedges Acorn Customer Services
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5/5
GoogleRecently sold our house through Acorn. Great service from start to finish. All the staff were professional and friendly, but a special thanks to Louise who was always available whenever we wanted to speak to her and managed our sale to ensure we moved on our planned date.
Neil & CarolinePositiveResponsiveness, Professionalism, Value
Neil Β· 13 June 2021
Agent replied Β· 12 June 2024
Thank you Neil & Caroline for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Louise and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
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5/5
GoogleWould highly recommend using Acorn if you are selling your home. Jake and his team at their Welling branch made it so easy for me. They kept in touch constantly to keep me updated, and the sale went through very smoothly and this was down to their hard work and professionalism.PositiveResponsiveness, Professionalism
Kelly Β· 13 June 2021
Agent replied Β· 12 June 2024
Thank you Kelly for leaving us a 5* review. We are really happy that you were pleased with the service you received from Jake and his team. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
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5/5
GoogleMy gratitude goes to Luke. I needed to find a property urgently and Luke was there every step of the way, prompt and professional and he ensured my move went smoothly. Thank you so much Luke. Much appreciated π β¦
Julie Β· 4 December 2024
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5/5
GoogleI purchased my first home in December. As a first time buyer I found Acorn to be very concise and informative in explaining the process. Louise and Jake were very helpful, professional and responsive. They kept me up to date at every stage. Would definitely recommend Acorn.PositiveResponsiveness, Professionalism
Tasha Β· 25 August 2021
Agent replied Β· 24 August 2024
Thank you Natasha for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Louise and Jake. I hope you will be very happy in your new home. Thanks. Andrew Roberts - Customer Relations Manager
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5/5
GoogleLuke was extremely supportive and amazing with his customer service.
Ruth Β· 23 September 2024
Agent replied Β· 23 October 2024
Dear Ruth Larweh
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleGeorgia was absolutely fantastic and couldnβt have been more helpful when finding us our new home. She was so efficient and friendly and we would highly recommend her and Acorn in Welling.
J Β· 13 June 2023
Agent replied Β· 12 June 2024
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Karen Hedges - Customer Relations Manager
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5/5
GoogleThe Acorn Welling team has far exceeded my expectations. They are very polite and professional and did everything in their power to find me and my family a suitable home. I viewed many houses between September to November and it was always a delight to meet and talk to Georgia. Sheβs very experienced and gave me the support I needed based on my specific circumstance. Iβd highly recommend her and the Welling team to anyone trying to find a place to call home.
Favour Β· 13 June 2023
Agent replied Β· 12 June 2024
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thank you Karen Hedges- Acorn Customer services
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5/5
GoogleAn excellent experience with Acorn Welling. Louise handled our purchase from viewing through to completion, proactively providing updates at all the critical points and responding in a timely manner to our enquiries. We also liked the way Acorn routed us to solicitors whose caseloads weren't overburdened, so whilst we probably paid a bit more than one we could have found ourselves, it was well worth the benefit of minimal stress. In the unlikely event we decide to move again, we'd definitely entrust Acorn with the sale.
R Β· 13 June 2023
Agent replied Β· 12 June 2024
Thank you for leaving us a 5* review. We are really happy that you were pleased with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
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5/5
GoogleFantastic service from the guys at Acorn from start to finish. Friendly but professional, they went above and beyond, not only on the sale of my house but the after sale too. Will in particular was outstanding, he made the other agents in β¦
Lesa Β· 16 February 2026
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5/5
GoogleI purchased my first home in December. As a first time buyer I found Acorn to be very concise and informative in explaining the process. Louise and Jake were very helpful, professional and responsive. They kept me up to date at every stage. Would definitely recommend Acorn.
Tasha Β· 13 June 2021
Agent replied Β· 12 June 2024
Thank you Natasha for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Louise and Jake. I hope you will be very happy in your new home. Thanks. Andrew Roberts - Customer Relations Manager
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5/5
Googlevery good agency. They go above and beyond to find the right fit for you and quick on response. Our agent Payge Gregory was very helpful throughout our purchase journey.
Gunjeet Β· 13 June 2023
Agent replied Β· 12 June 2024
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
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5/5
GoogleAmazing service by a gentlemen called "Will". Extremely helpful, always available to help and great communicator. His professionalism, dedication, and excellent communication made everything so smooth and stress-free. I truly appreciate his efforts and would highly recommend to anyone looking for a reliable estate agent.
Thank you once again!
Yonatan Β· 19 December 2024
Agent replied Β· 24 December 2024
Thank you for your fantastic feedback, Yonatan! We're thrilled to hear about your positive experience with Will. Our team strives to provide top-notch service, and itβs great to know that we met your expectations. Your recommendation means a lot to us!
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5/5
GoogleA huge thanks to Matt and his team for a great job supporting us in selling our home. π β¦
Sarah Β· 15 December 2023
Agent replied Β· 12 June 2024
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let us know. Thanks. Customer Services
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5/5
GoogleWe have used Acorn Estate Agents for a number of years and from our most recent experience renting a BTL flat, we are not going to change our minds about continuing to use them for the following reasons: excellent, fast and friendly service which includes a very efficient team both with our local branch finding suitable tenants (which took only took a matter of days), to sorting out all the necessary paperwork via Head Office.
It really helps that our phone calls into the branch were answered in a timely and efficient manner and we always felt the team were working for us right from the start.
It gives us great peace of mind that we can be confident that Acorn will continue to support us with this tenancy.
Alexander Β· 4 December 2024
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5/5
GooglePayge Thank you so much for being our agent in our first property purchase
I really appreciated your responsiveness and proactiveness especially catering our request for a quicker transaction. Your team have been very helpful and supportive in our enquires throughout the transanction and we are grateful for it.
I will certainly highly recommend your service to my friends and family.
Thank you again for all your excellent & high standard service
Riza Β· 17 August 2023
Agent replied Β· 12 June 2024
Thank you, Riza, for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received, thanks, Customer Services.
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5/5
GoogleAlesha armsden from acorn estate agents in welling has been absolutely brilliant from the first time I met her she has always kept me up to date with everything I needed to know nothing has been to much trouble for her she is so good at her job I would like thank her sir much from myself and all my family
Kimberly Β· 13 April 2024
Agent replied Β· 12 June 2024
Hi Kimberly, thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Alesha provided you with excellent service and kept you informed every step of the way. We'll be sure to pass along your kind words to her.
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5/5
GoogleLouise was always available and helpful through a long process. Really appreciate all the support and would be very happy to deal with Acorn again
Daniel Β· 13 June 2023
Agent replied Β· 12 June 2024
Thank you Daniel for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Louise and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
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5/5
GoogleWhat a smooth experience, thank you Matt, for helping us throughout our buying process, a highly recommended estate agent
Ritu Β· 15 November 2023
Agent replied Β· 12 June 2024
Thank you for taking the time to provide us with a review of your experience. I am really pleased that the service you received from our team met your expectations. Thanks. Customer Services
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5/5
GoogleCouldn't ask for a better proffesional service, Kevin made us feel at ease from the moment we met him, he was very informative every step of the way and was constantly ringing us with updates on the property .
When we visited the shop in welling all the staff were friendly and helpful, especially the young Saturday lad that f he hadn't of been so nice to me when I popped in for some information then we probably wouldn't of used acorn, however I am so glad we did and would recommend this shop and company to anyone, our house was on the market in June and sold and completed by August rally quick and proffesional service.
And Kevin makes a great cup of tea xxx
Julie Β· 14 June 2019
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5/5
GoogleVery friendly and most helpful
Charlene Β· 16 February 2026
Agent replied Β· 16 April 2026
Dear Charlene Stainer, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
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5/5
GoogleMy experience with Kevin Ashton has been an extremely pleasing one. Moving home can be a stressful experience as many estate agents can call you several times a day and overload with too much information/properties. What Kevin has which differs from most is personal skill, delivers the message that is required and understands the requirements of the buyer therefore not sending properties that he knows wouldn't be of interest to me and my partner which other sellers I feel do daily. When meeting with him at one of the properties I could instantly tell he has an extensive knowledge and was able to lead around the property explaining all the key factors within that room and offer advise on what he felt would make the room look bigger for example. This was great to help me see the vision beyond what was already there. He is extremely professional not only in his appearance but in his approach and doesn't have that strong sales approach which is a big put off for any buyer. Once leaving the property he advised that he could do viewings even up to 7pm which again is far later than most of the other agents I have experienced which is fantastic how accommodating he is. Overall I'd feel confident in Kevin Ashton selling my property and would look to work with him in the future.
Nathalie Β· 14 June 2018
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5/5
GoogleHaving marketed unsuccessfully with other agents, I found that Kevin and Oliver at Acorn Welling went the extra mile. They kept me fully informed from start to finish.They were always friendly and always knew what stage the sale was at whenever I phoned without needing to look at the file.
I would not hesitate to buy or sell through them again.
Thank you for all your hard work, it is much appreciated.
I have yet to find a solicitor I can say the same about!
Paul Β· 14 June 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.