Every review we hold for the Waverley office, from every platform, shown as written. First names only.
β
β
β
β
β
5/5
GoogleThe rental team is the best that I have encountered and really understand the concept of customer service. Both Katie and Louise are incredibly professional and a real pleasure to work with. As a landlord I couldnβt ask for anything better. I have no hesitation in recommending them.
Chris Β· 25 October 2019
Agent replied Β· 23 October 2024
Hi Chris,
Thank you for your wonderful recommendation and 5* review of our local Gascoigne-Pees team! I will make sure your kind comments are made known to Katie, Louise and the whole team. Best wishes, Scott
β
β
β
β
β
1/5
TrustpilotUntrustworthy, liars and horrible customer service
They would lie and say anything to get you to sign the dotted line(basingstoke office) , they claimed the property was managed by them but once I ran into my 1st issue in a few days they refuse to do anything. Absolutely disgusting, steer clear of them
Joshua Β· 16 February 2024
β
β
β
β
β
5/5
GoogleHad a great experience with gpees , felicity was very professional π β¦
Stephanie Β· 26 February 2024
Agent replied Β· 23 October 2024
Thanks for the wonderful 5* review Stephanie! Best wishes, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleHaving initially met Norbert and then Darren I was most impressed with their professional manner.
Having been let down by another local estate agent, these guys have restored my faith regarding this profession.
They have both been consistently working hard re the sale of my property
Sarah Β· 25 October 2019
Agent replied Β· 23 October 2024
Thank you Sarah for taking the time to leave us this excellent review, it's great to see that the Gascoigne-Pees team were once again able to provide their proven, 5* service!
Best wishes, Lucy.
β
β
β
β
β
5/5
GoogleRichard, Chloe and Adam are a fantastic team they work hard, they are professional and they are also friendly, trustworthy and down to earth.
Thank you very much!
Julia Crane
Julia Β· 24 October 2022
Agent replied Β· 23 October 2024
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleAbsolutely amazing people! Alex Really helped me find somewhere to live can't thank him enough for the effort he put in and his response times and all the information he fed my way. Brilliant team. Highly recommend these fantastic people.PositiveResponsiveness, Quality, Professionalism
Richard Β· 24 October 2020
Agent replied Β· 23 October 2024
Thank you for taking the time to share your experience and 5* review! Kind regards, Scott @ Customer Relations
β
β
β
β
β
5/5
GoogleI would definitely recommend Gascoigne Pees!!!!!!!:))))))))))
Estate agent in Farnham Branch provides service in a considently positive and helpful manner.The service given to me was really excellent.Thank you Louise-you brilliant:)))))) and the team.
Doti Β· 26 October 2015
β
β
β
β
β
5/5
GoogleAs a Tenant having used other letting agencies in the past, I would strongly recommend Gascoigne Pees in Farnham without hesitation. The level of customer service is professional, courteous, but most of all, they offer an ethos that offers service above and beyond normality. We have had the pleasure to deal with both Travis Rashley and Katie Jones, Katie being the Lettings Branch Manager. Katie offers both wisdom and knowledge beyond her years. Travis under Katie's leadership and mentoring offers experience beyond his years. So whether you are a tenant looking for a place to call 'home' or a landlord wanting to secure a tenant who will treat your property like it's their own 'home', look no further and place your trust firmly into the welcoming hands of Gascoigne Pees Lettings in Farnham. Just tell them Andrew sent you.
Andrew Β· 26 October 2015
β
β
β
β
β
5/5
GoogleGreat communication although my selling process. Their service went above and beyond. I would not hesitate to recommend them. Thank you to all the team at Gascoigne-Pees Farnham.
Liz Β· 24 October 2022
Agent replied Β· 23 October 2024
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleWe had a fantastic experience selling our home with Alex at Gascoigne-Pees. His communication was fantastic, he was very efficient, professional and went above and beyond for us.
Laura Β· 24 October 2022
Agent replied Β· 23 October 2024
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
β
β
β
β
β
5/5
TrustpilotBen was a miracle worker.
Ben managed to find us a flat and do all the paperwork from start to finish in 3 days. He did an amazing job for us and saved us from being homeless. He was incredibly responsive and always had time for my little questions. thank you so much for everything
Emma Β· 30 August 2023
β
β
β
β
β
5/5
GoogleCurrently in the process of securing a flat and have had the absolute pleasure of working with Daniella in getting it done. Excellent communication, very professional, and incredibly friendly. Would highly recommend this company!PositiveResponsiveness, Professionalism
James Β· 24 October 2021
Agent replied Β· 23 October 2024
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleWe had a fantastic conversation with Chloe at Gascoigne-Pees on renting a property. She was very efficient, professional and helped us to going through the process smoothly.
Sri Β· 24 October 2022
Agent replied Β· 23 October 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleChloe and Richard have been so kind, communicative and reassuring and have made the whole rental process so easy and enjoyable, canβt recommend them highly enough!
Tom Β· 24 October 2022
Agent replied Β· 23 October 2024
Thank you for your wonderful 5* review! Best wishes, Scott @ Customer Relations.
β
β
β
β
β
5/5
GoogleThey have been so helpful with all the process. Highly recommend this agency.
Maria Β· 24 October 2023
Agent replied Β· 23 October 2024
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleHave used Katie Jones at GP Farnham for a number of years now. Her knowledge and expertise in lettings is second to none and would highly recommend her to anyone. Katie's recent help with legal advice helped me no end.
Tony Β· 25 October 2019
Agent replied Β· 23 October 2024
Many thanks Tony for the wonderful 5* review and recommendation.
Best wishes, Lucy
β
β
β
β
β
5/5
GoogleWe have had a great experience so far, Chloe has assisted us through it all and weβve had speedy responses to all queries.
Vera Β· 24 October 2022
Agent replied Β· 23 October 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleI received Amazing service and advice from Chloe. Very helpful and caring! Very polite and took their time to help. Definitely recommend
Jack Β· 24 October 2022
Agent replied Β· 23 October 2024
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
β
β
β
β
β
1/5
GoogleWent in to ask about lettings with my partner. He started off by talking, I was ignored for the registration part. At the end was ignored when leaving. Found the gentleman that served us to be rude.
Annabel Β· 25 October 2019
Agent replied Β· 23 October 2024
Hi Annabel,
I am sorry to read that this was your experience with our local team. Customer Experience is very important to us and as such I would like to invite you to discuss further your concerns via review@countrywide.co.uk.
Kind regards, Scott
β
β
β
β
β
5/5
GoogleChloe & Richard on the lettings team weβre extremely helpful and professional with all our enquiries. Super customer service thank you!
Eliot Β· 24 October 2022
Agent replied Β· 23 October 2024
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
β
β
β
β
β
5/5
TrustpilotOutstanding Service
Harj, the Lettings Manager, is an outstanding member of staff who went out of his way to help me during a particularly difficult and challenging period.
Ali Β· 3 August 2024
β
β
β
β
β
1/5
TrustpilotWorst Service
They will contact you every minute till they complete the agreement later they don't even complete what they have promised to do. After sales service is hopeless and unprofessional. Never recommend
Gazally Β· 24 April 2024
β
β
β
β
β
5/5
GoogleWe have had amazingly quick service, informed advice and hopefully fingers crossed for a quick turnaround between tenants - cant praise them highly enoughPositiveResponsiveness, Quality, Professionalism, Value
Gail Β· 24 October 2021
Agent replied Β· 23 October 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleMy experience with Gascoigne pees was a delight. I was in quick need of a rental property and the team were very diligent and efficient in finding me appropriate properties to match my specifications.
Jake Β· 25 October 2019
Agent replied Β· 23 October 2024
Hi Jake, thanks for taking the time to leave your 5* review. Great that the team at Gascoigne-Pees have been able to help you. Best wishes, Tracey.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.