Every review we hold for the Watford office, from every platform, shown as written. First names only.
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5/5
GoogleWhat else can I say but a massive thank you to Paul and Imagine for getting us an offer on our house so quickly. After some unsuccessful months with others, we finally managed to get on board with Imagine. No sooner were we on the market with them than we finally got the result we wanted. Paul gave me some excellent advice and his positive attitude made me feel so reassured during such a stressful process. He is both calm and approachable and I would thoroughly recommend him and Imagine for anyone who wants to avoid the stresses and strains of trying to sell a property. Five star service for sure. Thank you so much.
Robert Β· 18 June 2019
Agent replied Β· 16 June 2024
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5/5
GoogleI was really pleased with Imagine estate agents service to find a flat for me to buy. They were really professional in their approach. Especially Carl Giacone who I worked with was empathetic, transparent and dedicated in his approach! He took his time to understand my needs and my situation and was keen throughout the process to ensure I get a satisfied service and I was indeed more than satisfied!PositiveResponsiveness, Quality, Professionalism
Habeeb Β· 26 August 2021
Agent replied Β· 16 June 2024
Thanks for a really positive review Habeeb.
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5/5
GoogleI canβt thank Sophie enough for her dedication in helping us find our new home π she was great from our search till we were settled and warm at home. We had a fantastic experience! Second time renting our place with Imagine. β¦
Cindy Β· 16 April 2024
Agent replied Β· 16 June 2024
Thanks Cindy, happy to hear Sophie was on top form as usual.
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1/5
TrustpilotUnprofessional and inconsiderate
Have recently moved out of a property rented through imagine. Property was thoroughly cleaned prior to check out and from inventories it is obvious that it was cleaner when we left than when we moved in. Domestic clean was done prior to us moving in and so that is what we provided when we moved out. Check out inventory provide by RM inventories noted minor cleaning dilapidations, imagine has interpreted this report as us being liable for a full professional clean as was requested by the new tenants. Imagine have not considered the state of the property when we moved in and are not open to discussing this. I have sought advice from an independent inventory clerk who has confirmed there is no reason for us to be penalised as the inventory shows we have left the property in a better condition than when we moved in. We are now having to go through DPS appeal all because imagine will not discuss this with us as they just want to get money out of us, and they think we will give in because the appeal process takes a long time.
Elise Β· 11 December 2023
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5/5
GoogleWe put our house on with imagine after an unsuccessful attempt with another agent.... Paul markey came to our property and gave us an honest opinion on the current market and how best to get our house sold. We have now accepted an offer. Paul is always available on his phone and nothing is too much trouble ... Highly recommended imagine if you want to get your house sold
Lee Β· 17 June 2021
Agent replied Β· 16 June 2024
Cheers Lee, Paul absolutely lives and breathes Imagine and we love reading how many people he makes a difference to.
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5/5
GoogleAmazing service, thanks so much for all your hard work on selling our property and helping to find us a new one. Imagine Watford were absolutely phenomenal, very supportive, professional, flexible and knowledgeable. We can't recommend Imagine enough. Thanks so much for all your support and help, a team of true superstars!
Ania Β· 17 June 2023
Agent replied Β· 16 June 2024
Lovely review, thankyou Ania
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5/5
GoogleJust sold my flat with Imagine Garston. Very happy with Paul who delt with my sale. Very straightforward with us, always answering our questions (I admit sometime we maybe had one too many π). It's a flat, we're going through strange times so not a easy sale but Paul helped us see it through so happy days. Thanks Jamie, Paul and the rest of the team!
Dragos&Billie
Dragos Β· 17 June 2021
Agent replied Β· 16 June 2024
Thank you guys. Yes flat sales in the last year have tested everybody. Thanks for your patience- we got there.
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5/5
GoogleFantastic service from the sales team at Imagine's Garston Branch. The whole sales process from start to finish was smooth and handled extremely professionally. I cant speak highly enough of the staff we dealt with but must give a special mention to Paul and to Katie in the sales progression team. I will definitely be recommending Imagine to all of my friends.PositiveResponsiveness, Quality, Professionalism
David Β· 17 June 2021
Agent replied Β· 16 June 2024
Thanks David, we are really flying in WD25 and its experiences like yours that are helping to spread the word
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5/5
GoogleI purchased a property from imagine, Paul was amazing the whole way, keeping me informed about the whole process, the staff provided great customer service and the team helped me with any questions I had. I would definitely recommend this branch to others. Thanks team imagine
Sachin Β· 17 June 2023
Agent replied Β· 16 June 2024
Thank you Sachin and pat on the back duly passed on to Paul.
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4/5
GoogleA very big thank you to Carl Giacone, who helped us through the process to buy the property in a short period of time. Carl was very professional and was friendly when providing all the information we required . Our overall experience with imagine had been very pleasant and would highly recommend .PositiveResponsiveness, Professionalism
Neelam Β· 26 August 2022
Agent replied Β· 16 June 2024
Thank you Neelam, your review is much appreciated.
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5/5
GoogleHaving been in our house for 26 years, moving was all a bit new to us but Paul and the team made the whole process very smooth and stress free . A fabulous service from beginning to end β¦ wouldnβt hesitate to recommend them !
Nikki Β· 17 June 2023
Agent replied Β· 16 June 2024
Thatβs a big deal parting after so long, delighted we helped make it less stressful than it might have been.
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5/5
GoogleIβve always received excellent service from all the staff at Imagine, the help during Covid was particularly helpful, and enabled me to keep in touch with and assist my tenants. They always manage renewals and any empty periods well ahead of time so that I have minimal voids. I cannot highly recommend them enough.
James Β· 17 June 2022
Agent replied Β· 16 June 2024
Thanks James, we value your business, thank you.
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5/5
GoogleSpecial thanks to team Imagine and Dean Carr in helping me me to buy my first investment property! Dean was very professional, friendly and trustworthy. Katie Rowie from sales progressing team was also very supportive and responsive throughout the whole sale.
Would definitely recommend Dean and Imagine for anyone who is looking to find a property!PositiveResponsiveness, Quality, Professionalism, Value
Mrunal Β· 26 August 2021
Agent replied Β· 16 June 2024
Lovely message thank you. First of many we hope..
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5/5
GoogleThis is to say thank you to Tamara, sheβs been very professional and helpful, I'm now happy that Iβve singed the agreement and ready to move in π€© β¦
Nacer Β· 16 April 2024
Agent replied Β· 16 April 2026
We hope you are as happy in your new home Nass.
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5/5
GoogleI used Imagine to rent out my property recently. Ellie Slaughter and Prudence were both very professional and responsive. They gave useful suggestions and kept me regularly informed all through the process. I have no hesitation in strongly recommending them.
Vin Β· 17 June 2023
Agent replied Β· 16 June 2024
Thank you Vin, glad our dream team were on song.
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5/5
GoogleIt was a real pleasure to work with Imagine to find a house to rent in this hectic times and a big thanks to Ellie Slaughter for her work ethic and willingness to go above and beyond to help.
Richard Β· 17 June 2023
Agent replied Β· 16 June 2024
Pleasure Richard, hope to work with you again in the future.
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5/5
GoogleWonderful Estate Agent! Daniel Schultz was extremely helpfull, it was great to see how passionate he is about his job and helping us find our perfect home. He is very honest, approachable and has empathy which is a great quality to have when working in this field. He was extremely prompt and always kept in touch when corresponding. Thank you Daniel!
Bimal Β· 18 June 2019
Agent replied Β· 16 June 2024
Thank you for the feedback Bimal. Daniel is fairly new to the Imagine ranks but already making a really strong impression that you have helped enhance further.
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5/5
GoogleHi! I am buying my first home through Imagine and worked with Dean Carr to find my new place.
Very easy to deal with, friendly, responsive and trustworthy. Understood what I was looking for too and worked hard to find it.
Would definitely recommend Dean and Imagine for people looking to find a property!
Helen Β· 17 June 2021
Agent replied Β· 16 June 2024
Thank you Helen, come back to us when youβre ready to sell π β¦
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5/5
GoogleWe had 2 viewings with Ian Galloway, he was friendly and accommodating throughout. He gave us room to properly explore the properties without feeling pushed or rushed which was greatly appreciated. Ian was very knowledgeable about all the β¦
Jack Β· 16 April 2023
Agent replied Β· 16 June 2024
Thanks for recognising Ianβs qualities - heβs definitely one of the good guys.
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5/5
GoogleThis is to say thank you to Tamara, sheβs been very professional and helpful, I'm now happy that Iβve singed the agreement and ready to move in π€© β¦
Nass Β· 19 December 2023
Agent replied Β· 16 June 2024
We hope you are as happy in your new home Nass.
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5/5
GoogleDaniel Schultz is amazing. Willing, helpful and proactive in his approach. He kept me informed every step of the process and nothing was too much trouble. Consumate professional in every regard. Refreshing approach from an estate agent, and not pushy at all! Highly recommended. Thank you for everything.PositiveResponsiveness, Professionalism
Neelam Β· 26 October 2021
Agent replied Β· 25 October 2024
Thank you Neelam, praise indeed for our man.
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5/5
GoogleDaniel Schultz is amazing. Willing, helpful and proactive in his approach. He kept me informed every step of the process and nothing was too much trouble. Consumate professional in every regard. Refreshing approach from an estate agent, and not pushy at all! Highly recommended. Thank you for everything.PositiveResponsiveness, Professionalism
NEELAM Β· 26 August 2021
Agent replied Β· 16 June 2024
Thank you Neelam, praise indeed for our man.
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5/5
GoogleUsed Imagine to sell my property as it was in their area. Paul Markey was the contact and was very helpful. The tracking of the sale was very handy as it gave me information as to how the sale was progressing. Would recommend them as they know the area well.
David Β· 17 June 2021
Agent replied Β· 16 June 2024
Thanks David, very pleased to have helped you.
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5/5
GoogleThank you to the team at Imagine, with special thanks to Paul Markey who sold Mum's retirement property, during the pandemic. Everything went smoothly and we were kept informed throughout the whole process.
Very friendly and professional service all round. With kind regards from The Nembhard Family.PositiveResponsiveness, Quality, Professionalism, Value
Marcia Β· 17 June 2021
Agent replied Β· 16 June 2024
I know youβre biased, but I also know youβd only comment if you were genuinely impressed - thank you ππΌ β¦
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