Every review we hold for the Waterlooville office, from every platform, shown as written. First names only.
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5/5
TrustpilotThank you Jess and Jade!
I initially thought that relocating a long way from home and finding a flat was going to be a stressful and frustrating experience as I didnβt know the area very well. But thanks to Jess and Jade at Beals Estate agents, the process was anything but! They were absolutely excellent, friendly and professional when it came to understanding my situation and helping to find me a lovely little place to start out at. Canβt rate them highly enough, thank you!
James Β· 21 June 2022
Agent replied Β· 25 March 2024
Hi James, thank you ever so much for your lovely feedback! Jess, Jade, and the entirety of the team were delighted to hear that you had a great moving experience with us. Feedback like this means the world to us. We hope you have a great day!
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5/5
TrustpilotZara is awesome!!
Zara was so lovely! She was really sweet, explained everything well and overall made the viewing a very pleasant experience! π₯°
Leo Β· 1 June 2026
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5/5
TrustpilotNatalia Mazur Helped us find and rentβ¦
Natalia Mazur Helped us find and rent our current property. We couldnβt have ask for better service from start to finish, she was always happy to help with anything and answer questions we had. The process was simple and smooth thanks to Natalia. Natalia and Jade went above and beyond to help us and we will always be grateful.
Charlotte Β· 22 February 2024
Agent replied Β· 19 June 2024
Hi Charlotte, thank you for reviewing your experience with Beal's! Natalia, Jade and the entirety of the team were delighted hear you had a great experience with us. We hope you have a great day :)
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5/5
GoogleWhat a breath of fresh air Beals is. From showing me the property, to taking me through the reference checks and answering a constant stream of questions, Beals, and Kelly in particular, have been second to none. Kelly is always quick to respond and is both friendly and professional. If you want to rent or buy a property then, based upon my experience, Beals has to be the logical place to start.
Steve Β· 26 March 2023
Agent replied Β· 25 March 2024
Hi Steve, thank you ever so much for your lovely feedback! Kelly was delighted to hear that you had a great moving experience with us. Thank you for sharing your feedback.
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5/5
TrustpilotExcellent service
I had a brilliant experience in using beals. I had a faulty tap at one of my properties and they were really quick and professional in getting it sorted. In particular one of the staff called Dion was really helpful and professional in getting the contractors in to come and sort the problem. She got it sorted in a really good time scale and I was really happy with the final product. Will definitely be using beals again.
Shay Β· 5 August 2022
Agent replied Β· 25 March 2024
Hi Shay, Thank you for taking the time to review Beal's. Feedback like this means the world to us! We hope you have a great day :)
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5/5
Trustpilotexceptional service and communication
Sarah has looked after us exceptionally , as we aren't the easiest of clients! no question was stupid question,her patience is never ending. After losing a property then buying another she mad everything easy and effortless, i had complete trust and faith in the process. I would not hesitate to recommend Sarah and her team and i would always go back to her should we move again......sorry Sarah :)
Debbie Β· 10 June 2023
Agent replied Β· 25 March 2024
Hi Debbie, Thank you for your lovely review. Feedback like this means the world to us. Sarah and the entirety of the team were delighted to hear you had such a great moving experience with us! We hope you have a great day! :)
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5/5
TrustpilotI bought a house with the Alton branch
I bought a house with the Alton branch. The whole service they provided was excellent and Jane was outstanding!!
Jim Β· 3 June 2026
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5/5
TrustpilotIβm very happy with my experience withβ¦
Iβm very happy with my experience with the property management team especially Hayley as my flat is in the process of being totally renovated due to a fire in the kitchen. Hayley has kept me updated with the costings, the time scale, plus sending me photos of the work being done. Hayley and I have worked together re the colour scheme and she has taken on board my ideas.Today Hayley WhatsApp me from the flat so that I could see the progress of the work being done.
Jaqui Β· 16 August 2024
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5/5
TrustpilotI have used Beal's Estate Agents for aβ¦
I have used Beal's Estate Agents for a number of years. I have recently had some very challenging tenants and the support, help and guidance provided by Beal's, over the past year, and more specifically over the last 6 months has been invaluable. The proactiveness and support I received from Ben Temperton was greatly appreciated and the work that Ben and Maxine Faulkner did, behind the scenes, managing a number of issues with the tenant without me having to get involved was exceptional. You both went above and beyond to support me, and for this I am extremely grateful.I would love for Ben and Maxine to get applauded for the good work they are doing and the service they are providing to their customers. Your kindness, compassion and expertise has not gone unnoticed.
Sima Β· 11 March 2022
Agent replied Β· 25 March 2024
Hi Sima, thank you for taking the time to review your experience with Beal's! Feedback like this means the world to us. We have passed on your positive feedback to Maxine and Ben they are very grateful! Have a good day :)
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5/5
Trustpilotthey are efficient and reliable I haveβ¦
they are efficient and reliable I have been their client for over 20 years, so speak from experience.
Julia Β· 23 September 2026
Agent replied Β· 25 September 2026
Thank you so much for taking the time to review our service.
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5/5
TrustpilotThank you Lauren & team
Lauren and her team at Beals have been amazing. I can highly recommend them. Professional, understanding and helpful throughout the whole process. We have been kept up to date regularly and always got a swift response when we have asked questions. I have dealt with many agents recently and they are by far the best... especially Lauren Marie Collins who has been such great support through the stresses of moving house!
Jayne Β· 1 March 2023
Agent replied Β· 25 March 2024
Thank you, Jayne, for reviewing your experience at Beals Park Gate Office! Lauren will be overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day!
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5/5
GoogleI ended up having to speak to a fair few estate agents and was getting quite fed up by the time I got to Beales in Waterlooville. I found Lucy Watt refreshing and genuine. She made it so much easier for me to understand, answering all my questions and she was really approachable. I canβt recommend Lucy highly enough and I know where Iβll be going next time I need an estate agent!PositiveResponsiveness, Quality, Professionalism, Value
Kate Β· 25 August 2022
Agent replied Β· 25 March 2024
Hi Kate, thank you for taking the time to review your experience with Beal's Waterlooville! Feedback like this means the world to us. We handpick our staff for their outstanding customer service, professionalism and expert local knowledge. Your positive feedback has been passed along to Lucy to which she was very grateful! We hope you have a good day :)
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5/5
TrustpilotMassive thanks to Stacey and his team!
Massive thanks to Stacey and his team! Searching for and purchasing a buy to let property and becoming landlords for the first time was daunting to say the least.But the helpfulness, professionalism, can do attitude and reassurance demonstrated right from the start by Stacey and his team including Rebecca, Shelby and Lucy, to name but a few, definitely made the experience easier. We thank you all for your help with our purchase and look forward to working with you as our managing agent.
Will Β· 7 August 2024
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4/5
TrustpilotGot the property sold!!
To be honest, initially everything was all good, everyone keen to get the property sold....which they did on the second viewing i think it was??Then....maybe not everything quite so good, i wasn't being kept up to date on anything, nor were my emails etc being replied, until the area manager got involved..To be fair, Stacey Walters kept on top of everything, chasing things up with 3 sets of solicitors & kept me updated on everything....so would i use them again??Id have to say yes, but i would make sure Stacey was aware that i was back again in order to ensure that he kept abreast of each stage etc.
Bob Β· 6 August 2024
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5/5
GoogleI have recently moved into a rented property within the waterlooville area.
The help I have received from a couple of estate agents Kelly and Ben has been magnificent.
Both of them have been really professional and I couldnβt of asked for better help. They have been so quick to respond to any queries I have had during my moving process. A big thank you to both of them.
Phillip Β· 26 March 2023
Agent replied Β· 25 March 2024
Hi Phillip, thank you ever so much for your lovely feedback! Kelly and Ben are delighted to hear that you had a great moving experience with us. Thank you for sharing your feedback.
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5/5
TrustpilotSarah is amazing
Sarah is amazing, so so helpful, she totally gets how hard & stressful buying & selling is.
Sandra Β· 3 June 2026
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5/5
TrustpilotBest Rental Agent in Southampton
My wife and I bought a house in Southampton 20 years ago for our daughter while at university. After she left we let the property through a series of agents. (We live near Gloucester so could not do it ourselves).For all of that time we used a number of agents, and had problems with them all, some much worse than others. And then we discovered Beals and their Silver Rent Guarantee Service, and would recommend it highly to anyone.Adrian Pryke was our main contact and he could not have been more helpful.Our only regret is that we did not discover them sooner.Geoffrey
Geoffrey Β· 24 November 2021
Agent replied Β· 25 March 2024
Thank you Geoffrey for taking the time to leave such a fantastic review! We appreciate your continued support over the years. Adrian was very happy to hear of your positive feedback! :)
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1/5
TrustpilotThey will never, ever take you off of their email list
Stop bloody emailing me! I have unsubscribed from their emails about 10 times and they don't stop. I've never rented from them and I only called them once to book a viewing and they have incessantly emailed me about properties ever since. Shut up, go away, get bent
Will Β· 22 September 2026
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5/5
TrustpilotMolly who runs Beal's maintenance sideβ¦
Molly who runs Beal's maintenance side of things at the companies Head Office is a 5star member and should awarded employee of the month, every month she 1st class at what she does always does what she says she's gonna do and certainly where possible try's to give the best and fairest deal's for the landlord's and tenant's. truly spot on 100% effort and achievement.
Alan Β· 12 June 2023
Agent replied Β· 25 March 2024
Thank you, Alan, for reviewing your experience at Beals Head Office! Mollie will be overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day.
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5/5
TrustpilotExtremely amazing and helpful
I want to say a very big thank you to Mohamed of Southampton branch for his professionalism and quick response each time I needed clarification on the next step when I was trying to get a house. Thank you for helping me get an amazing apartment. Thank you Mo for all your help all through the process. You are truly amazing...
Ranti Β· 14 September 2023
Agent replied Β· 25 March 2024
Thank you, Ranti, for reviewing your experience at Beal's Shirley Office! Muhammad will be overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day.
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5/5
TrustpilotA professional, respectful and competent agency
From: prior tenant (with managing landlord)During the marketing of my prior property, it was clear to me as a tenant that Beals were keen on doing their best job to market the property, while being respectful of the wishes of the current tenant and landlord. Additionally when I was looking for my own rental they were very informative and professional.During the arrangement and viewing of my prior property, my agent Isobel was very professional and respectful, while very fun to chat with as well. She answered all questions from prospectives knowledgeably. I was impressed with her professionalism and ability.
Jason Β· 2 June 2024
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5/5
TrustpilotJades help with my tenant
I would like to say that Jade Goulding has been exceptional in helping me deal with my tenant who was behind on her rental payments. Her advice of what to do and how to go about it was 100% spot on and after I followed her advice the problem was resolved almost immediately. Not only was Jade polite and friendly she also made me feel confident in the decision that I eventfully took of how to deal with the situation. I will with out question be returning to Beals to undertake Jades professionalism in the future.
Craig Β· 4 June 2021
Agent replied Β· 25 March 2024
Hey Craig, thank you for leaving such a kind review. We are glad that Jade delivered impeccable service and we look forward to seeing you again soon!
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5/5
TrustpilotHighly Recommend!
I had a great first experience renting with Bealβs and was immediately put at ease and offered a lot of support. Ellie was of great help to me and allowed me to enjoy a process that can often be stressful. I am now in a place I love and cannot thank her enough for helping me every step of the way. I highly recommend this company to first-time renters!
Cath Β· 20 November 2022
Agent replied Β· 25 March 2024
Hi Cath, Thank you so much for sharing your feedback with us. Ellie was delighted to hear this. We hope you have a great day!
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5/5
TrustpilotThank you Katie
Katie took over as our main point of contact half way through our sale. Excellent communication skills & she dealt with our queries swiftly & professionally. Katie has been an indispensable link in liasing with both our solicitors & the buyers solicitors.Well done & thank you Katie you are an absolute credit to Beals .
Julie Β· 21 December 2023
Agent replied Β· 25 March 2024
Hi Julie, Thank you for your lovely review. Feedback like this means the world to us. Katie and the entirety of the team were delighted to hear you had such a great selling experience with us! We hope you have a great day! :)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.