Trusted Agent profile

Beals Waterlooville reviews

4.8

★★★★★ Excellent

1,894 reviews across 3 platforms

268 London Road, Waterlooville, P07 7EP

Part of Beals, see every office.

Beals's Waterlooville office at 268 London Road is rated 4.8 out of 5 across 1,894 reviews on three platforms, including 108 Google reviews rated 4.9.

Google logo

4.9 / 5

108

Reviews on Google

This office

Facebook logo

4.2 / 5

49

Reviews on Facebook

Business-wide

Trustpilot logo

1,737

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Waterlooville office, from every platform, shown as written. First names only.

5/5

Trustpilot

We purchased a house through Beals…

We purchased a house through Beals Estate agents, our journey started early November. We met Emily at the property, she was professional and offered really great tips, on the potential of the property etc. She was straight to the point on what the seller wanted, which put us in the best position. She rang the day after the viewing and we put our offer on the property!Emily was our go to, she was thorough and constantly requesting updates from us, the seller and the lawyers. The whole process will be done by early Jan, I want to say Emily being on the ball has really ensured for us to get through the interim period quicker than prev estate agents we have dealt with.Emily has been a pleasure to deal with, always has a smile, friendly and great communication! I couldn’t have had, a more positive experience and she is a credit to Beals.Thank you!

Brandie · 20 December 2023

Agent replied · 25 March 2024

Thank you, Brandie, for reviewing your experience at Beal's! Emily and the team will be overjoyed to hear that you've had such a positive experience with us. :) Our staff are handpicked for their customer service, professionalism, and knowledge. Thank you for sharing your feedback. We hope you have a great day.

5/5

Trustpilot

First class.I can't tell you how impressed I was…

I can't tell you how impressed I was with the service provided by Beal's but especially Hannah who was from start to finish so professional friendly and helpful it was not an easy process for me personally but once I was shown the flat and all the details provided you just know don't you. Just wanted to thank you so much for everything as I have told her she has completely changed my new life and made me so happy.

Keith · 15 December 2023

Agent replied · 25 March 2024

Thank you, Keith, for reviewing your experience at Beal's! Hannah will be overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day.

5/5

Trustpilot

5 STAR SERVICE with Beales

Having initially used a national estate agent on our house sale, we moved to Beales from a friends recommendation. 5 star service from start to finish . Katie Healey helped us through the whole journey, and we cannot thank her enough for ensuring we got there smoothly . We would recommend Beales to anyone wanting to move house . A small personable team, very professional , very personable , and gets the job done on what could be a very stressful house move . Thank you to Tony Beale and Katie Healy for all their hard work. Thoroughly recommend Beales .

Joanna · 12 November 2023

Agent replied · 25 March 2024

Hi Joanna, Thank you for your lovely review. Feedback like this means the world to us. Katie and the entirety of the team were delighted to hear you had such a great moving experience with us! We hope you have a great day! :)

5/5

Trustpilot

Our living room internal lighting had a…

Our living room internal lighting had a wiring issue, which I reported. Within a few days, Parris Lish arranged for the repair service, and it is resolved now. Much appreciated. Great work, Parris Lish. Thank you.

Customer · 22 September 2026

Agent replied · 25 September 2026

Thank you for leaving a lovely 5 star review.

5/5

Trustpilot

Highly recommend

Cannot recommend highly enough. We recently purchased our 1st home & a lovely woman by the name of Lucy Watt made the process so much easier for us, exceptional on all fronts - communication, friendliness, professional & helpful! She helped make a stressful time less stressful & help answer any questions we had along the way. No effort was too much! Thanks again Lucy, very appreciated & an amazing asset to your team!

Kayleigh · 27 February 2024

Agent replied · 19 June 2024

Hi Kayleigh, Thank you for your lovely review. Feedback like this means the world to us. Lucy and the entirety of the team were delighted to hear you had such a great experience with us! We hope you have a great day! :)

5/5

Trustpilot

Holly woodings (southsea )

Holly woodings (southsea ) absolute legend ,shown me around so many properties and was such a joy each time, Holly has always made me feel comfortable and at ease and knew exactly what I wanted, lovely young lady, I never felt rushed when viewing.Holly was always polite and pleasant and answered all my questions she also sounded so excited for me when she said the landlord wanted to except me. Hopefully everything goes well and I move into the perfect house .

MRSKARENDUNLOP · 18 September 2023

Agent replied · 25 March 2024

Thank you, for reviewing your experience at Beal's Southsea Office! Feedback like this means the world to us. Holly will be overjoyed to hear your positive feedback :) We hope you have a great day.

5/5

Trustpilot

Holly woodings (southsea )

Holly woodings (southsea ) absolute legend ,shown me around so many properties and was such a joy each time, Holly has always made me feel comfortable and at ease and knew exactly what I wanted, lovely young lady, I never felt rushed when viewing.Holly was always polite and pleasant and answered all my questions she also sounded so excited for me when she said the landlord wanted to except me. Hopefully everything goes well and I move into the perfect house .

KD · 18 September 2023

Agent replied · 24 August 2024

Thank you, for reviewing your experience at Beal's Southsea Office! Feedback like this means the world to us. Holly will be overjoyed to hear your positive feedback :) We hope you have a great day.

5/5

Trustpilot

I wanna say huge thank you yo J…

I wanna say a huge thank you to Jessica bishop for what she done with me because of her I got a house. She did helped me a lot all the time, always answers in the right time no delayed. She is a really helpful person, I had a bad experience with most of the agent from another company but Beals company is the best specially Jessica more professional and helpful. I wanna say to her thank you a lot for your time, advice, and help.

Ily · 14 September 2023

Agent replied · 25 March 2024

Thank you, for reviewing your experience at Beal's Fareham Office! Jess & the team will be overjoyed to hear that you've had such a positive experience with us. :) Our staff are handpicked for their customer service, professionalism, and knowledge. Thank you for sharing your feedback. We hope you have a great day.

5/5

Trustpilot

Beal's Estates Agents is highly professional

Beal's Estates Agents is highly professional in the conduct of their business. Special mention goes to Jasmin and team. Communication with clients is just superb, timely and professional; update on progress, use of emails, website account, telephone and texts gives the convenience and prompt access when relaying information. High level of confidentiality is applauded, whenever an external part is involved they seek consent and confirmation at every stage. Staff at Beal's Agents are so friendly and most importantly, they thrive in assisting clients by offering personal advice peculiar to the client needs.

Miriam · 14 September 2023

Agent replied · 25 March 2024

Thank you, Miriam, for reviewing your experience at Beal's North End Office! Jasmin & the team will be overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day.

5/5

Trustpilot

Katie has been a great help to me…

Katie has been a great help to me through this rather stressful experience. She has taken the time to explain things in great depth to me . She is a very patient and understanding young lady and I will actually miss our little conversations She has put my mind at rest and she has given me advice which paid off . Thank you Katie . In answer to the following question “ date of experience “. It has been ongoing for a few months “.

Julie · 25 August 2023

Agent replied · 25 March 2024

Hi Julie, Thank you for your lovely review. Feedback like this means the world to us. Katie will be delighted to hear you had such a great experience with us! We hope you have a great day! :)

5/5

Trustpilot

The fastest I've seen sorting answers…

The fastest I've seen sorting answers after viewing for if you got the place or not and William was a great help from start to finish while being polite,can't ask for better service.

Kieran · 3 June 2026

4/5

Trustpilot

A recent house move

A recent house move, at short notice was dealt with efficiently by Saty, our pre-tenancy manager. Saty kept us up to date with the progress and was really informative on our moving day.

Sophie · 1 June 2026

5/5

Google

Beals have helped me so much with buying a property earlier this year. Both Lauren and Ben were always there to push along the sale and support. I’ve then dealt with the lettings side of the business which I can not fault, I had a tenant within days of listing and have had advice when needed from Ben so thank you both. I have subsequently sought valuation on another property sale and Lauren was so efficient with that process too. Thank you Beals 😃

Plushtoyz1 · 29 July 2023

Agent replied · 25 March 2024

Thank you, for reviewing your experience at Beals Waterlooville Office! The team will be overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day.

5/5

Trustpilot

Muhammad has been absolutely fantastic…

Muhammad has been absolutely fantastic with helping us in our search for an apartment to rent. Prior to this, I was overwhelmed and fed up with viewings and not being satisfied. Muhammad listened to us and found us something that was perfect for us; he went out of his way to get things done quickly and overall I'm extremely satisfied with his service. I would recommend Beal's estate agent to anyone looking to let or buy as all the staff were very nice and we really appreciated the expectionally high service we received from Muhammad.

Mary · 13 July 2023

Agent replied · 25 March 2024

Hi Mary, Thank you for your lovely review. Feedback like this means the world to us. Muhammad and the entirety of the team were delighted to hear you had such a great rental experience with us! We hope you have a great day! :)

5/5

Trustpilot

Dream Bungalow

Working with Katie Healey from Beals as our sales progressor during the purchase of our dream bungalow was an absolute pleasure. Katie's exceptional communication skills were evident throughout the entire process, keeping us informed and involved on a daily basis. Her dedication to providing clear updates and her ability to articulate complex information in a friendly and approachable manner were truly outstanding.From the start, Katie took the time to understand our needs and preferences, establishing a solid foundation of understanding. She consistently went above and beyond, ensuring regular communication through phone calls, text messages and emails. Her attention to detail, promptness, and ability to explain legal and financial matters in a straightforward manner were exceptional. Katie's passion for her work shone through, and her commitment to our satisfaction made her a true professional. Without a doubt, Katie Healey is an sales progressor who excels in communication and provides an exceptional level of service.

Kay · 11 July 2023

Agent replied · 25 March 2024

Hi Kay, Thank you for your lovely review. Feedback like this means the world to us. Katie and the entirety of the team were delighted to hear you had such a great moving experience with us! We hope you have a great day! :)

5/5

Trustpilot

Accommodating and kind

Urgent move into the area, thankfully I have the lovely Jess to help me out. She was there from viewing right through to getting settled in. Always at the end of an email or phone call for any questions I had or anything I needed help with. when it came to moving, Amber and Jess were both Swift in organising the change over and collection of keys so I could get in quickly. So accommodating to my needs as far as timescale and urgency. Even now I’m in the flat, Jess is still at the other end of an email or phone.

Natalie · 6 July 2023

Agent replied · 25 March 2024

Thank you, Natalie, for reviewing your experience at Beal's Fareham Office! Amber & Jess will be overjoyed to hear that you've had such a positive moving experience with us. :) Our staff are handpicked for their customer service, professionalism, and knowledge. Thank you for sharing your feedback. We hope you have a great day.

5/5

Trustpilot

Outstanding Experience with Beal's Estate Agency and Jessica!

Working with Beal's estate agency was a fantastic experience, and Jessica, their super friendly agent, made it even better.Throughout the process, Jessica's professionalism and expertise were evident. She was always available to answer our questions and provided valuable insights. She always worked around us and was helpful along every step of the way.Thanks to Jessica and the Beal's team, finding a new home was hassle-free. Their commitment to excellence, made a significant difference.I highly recommend Beal's to anyone in need of a real estate agency that truly values their clients. I am grateful for their outstanding service.

Igor · 7 June 2023

Agent replied · 25 March 2024

Thank you, Igor, for reviewing your experience at Beal's Fareham Office! Feedback like this means the world to us! Jess and the team will be overjoyed to hear that you've had such a positive moving experience with us. :) Our staff are handpicked for their customer service, professionalism, and knowledge. Thank you for sharing your feedback. We hope you have a great day.

5/5

Trustpilot

Thanks to Katie Healey.

Second review for Beals. This time for Katie Healey my sales progressor who was the key to holding the move together with other agents and Conveyancers. Katie made frequent calls and emails to myself and others on a daily basis. I would recommend Beals as an agent. I had zero issues. Would definitely use again if I ever have to move. ThanksKevin

MR · 8 July 2024

Agent replied · 19 June 2024

Hi, thank you for reviewing your experience at Beals! Lucy will be overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day.

5/5

Trustpilot

Recommendation of Beals Estate Agents

The very friendly and helpful staff of Beal's Estate Agents certainly made the selling of our property easier, in particular Sarah Tyson was always cheerful, available for a chat and even when absent from the office ensured that we would be given assistance. Due to Sarah's hard work we were kept up-to-date at all times and in our opinion she went over and above her brief to ensure our selling experience went as smoothly as possible. Would not hesitate to recommend Beal's Estate Agents.

Jan · 2 June 2023

Agent replied · 25 March 2024

Hi Jan, Thank you for your lovely review. Feedback like this means the world to us. Sarah and the entirety of the team were delighted to hear you had such a great selling experience with us! We hope you have a great day! :)

5/5

Trustpilot

House sale

We put the house on the market last May just before alot of economic uncertainty. Over the next 7 months we accepted 5 different offers that fell through for varying reasons. Olly, Charles and the team were very good at keeping interest going in the property and keeping us informed. Finally completed in March- process helped by sales progressor- Katie - who was very helpful with this part of the process. Thanks to all the team for helping us complete the sale finally!

Clare · 15 May 2023

Agent replied · 25 March 2024

Hi Clare, Thank you ever so much for taking the time to review Beal's. Olly and the rest of the team are pleased to hear this! We hope you have a lovely day! :)

5/5

Trustpilot

10 year tenancy

I have been a tenant under Beals for 10 years at the same property. Up until recently my point of contact changed a lot and the service I received wasn’t the best. However I have recently had Mollie-Mae West as my contact and she has been incredibly helpful and actually seems to care about any issues I may have. Even going as far as checking in after the fact to make sure any issues have been resolved/sorted out. IMO Mollie is a great asset to Beals and I cannot state enough how good it is to have someone so dependable and reliable as a contact :)

Lewis · 26 April 2023

Agent replied · 25 March 2024

Hi Lewis, Thank you so much for taking the time to review your experience with Beal's. We are so glad Mollie-Mae was able to provide you a great experience. Mollie-Mae is an amazing asset to the company and really loves her job. She is always wanting to help in the best way she can for all of our tenants and a pleasure to talk to. We hope you have a great day!

5/5

Google

I started a purchase with Lauren, but due to complications with the purchase (no fault of Beales) Lucy got involved too. Beales handled my transaction immaculately, Lucy was always on the end of the phone ready for any questions; I felt incredibly comfortable in their hands. Without Lucy I know for a fact my purchase wouldn't have happened; she's an absolute warrior and didn't give up when things looked bleak. She is persistent, understanding, easy to get hold of most importantly professional. Lucy is a credit to Beales and is by far the best estate agent I've dealt with. I would recommend anyone from the Beales Waterlooville team to anyone who would listen. I can't imagine using any other agent. Thank you Lucy, thank you Beales. You've given my fiance and I the perfect home to welcome our little boy into the world. Just exceptional service.

Sam · 26 March 2023

Agent replied · 25 March 2024

Thank you, Sam, for reviewing your experience at Beal's Waterlooville Office! Lucy and the team will be overjoyed to hear that you've had such a positive moving experience with us. :) Our staff are handpicked for their customer service, professionalism, and knowledge. Thank you for sharing your feedback. We hope you have a great day!!

5/5

Google

Lucy is a credit and asset to your Company. She is totally professional, a real help on giving you advice and a wealth of knowledge. Very easy to understand the process, and she is very easy to like. She knew "exactly" what we had asked for and found two properties that matched what information we gave her She showed us around one of them, and pointed out all things we had requested, as being there. This may well be the last move we make, given our age and circumstances, and the cost of moving. So we may be harder to please than someone else However, I have never felt that from Lucy. She obviously absolutely loves her job, loves dealing with people, and gets a buzz from being able to use her talents. She often rings me up to check how I am doing and even though it's a transaction we are both hoping for, it's lovely to hear from and her jolly nature. Can't speak highly enough about her.

Keith · 26 March 2023

Agent replied · 25 March 2024

Thank you Keith for reviewing your experience at Beal's Waterlooville Office! Lucy is overjoyed to hear your positive feedback and kind words :) Our staff are handpicked for their customer service, professionalism and knowledge. We hope you have a great day

5/5

Google

We had a fantastic experience with our estate agent Kelly! We saw the first property which wasn't what we were looking for. We explained to Kelly what we wanted and she really listened. She told us about a property that wasn't even on the market yet. As we were in the area and were leaving in two days, she convinced the owners to show it to us. We took the house immediately! How wonderful it was to have someone hear you so clearly. Thank you Kelly for making the process so easy and smooth!

Lisa · 26 March 2023

Agent replied · 25 March 2024

Hi Lisa, thank you ever so much for your lovely feedback! Kelly is delighted to hear that you had a great moving experience with us. Thank you for sharing your feedback.

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Read Beals's Google reviews

Questions about Beals Waterlooville

How many reviews does Beals Waterlooville have?

Beals's Waterlooville office has 1,894 reviews across three platforms: 108 on Google, 49 on Facebook (across the whole business), 1,737 on Trustpilot (across the whole business).

What is Beals Waterlooville's rating?

Beals Waterlooville is rated 4.8 out of 5 across all 1,894 reviews, and 4.9 out of 5 on Google from 108 reviews.

Where is Beals's Waterlooville office?

Beals Waterlooville, 268 London Road, Waterlooville, P07 7EP.

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