Every review we hold for the Waterlooville office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleKelly was absolutely amazing, I've been going through a really terrible year and have had housing troubles for the past 5 months, after applying for literally any and every property I could find over those 5 months, Kelly got in touch with me and recommended my current place. She has been an absolute angel throughout the renting process and has really been helpful.
Ben also deserves recognition as I dealt with him twice I think it was and he was just as brilliant (I'm pretty sure that's his name, if it's wrong i an so sorry!)
But anyway, couldn't recommend beals enough. They have been brilliant
Tamara · 26 March 2023
Agent replied · 25 March 2024
Thank you, Tamara, for reviewing your experience at Beals Waterlooville Office! Kelly will be overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day:)
★★★★★ 5/5
TrustpilotGenuine people do nice things consistently ....
Genuine people do nice things. Fortunately for me, my experience with the letting team at Beales has been a great one. The service, the care and the all round knowledge the team has, have allowed me to have valuable, virtually trouble free business liaison. I want to expand my portfolio but will do so in an area that has a Beales that can consistently cater to my standards. I recently needed particular help again with a emotional attachment of a property and was sensitively and caringly dealt with again by Amber.I am genuinely grateful for all the help.
Oliver · 2 March 2023
Agent replied · 25 March 2024
Hi Oliver, thank you for taking the time to review your experience with Beal's Fareham. Amber will be delighted to hear this! Have a good day :)
★★★★★ 5/5
TrustpilotDream home hunting
Micheal has been very helpful and professional throughout this whole process. His knowledge of my needs has been very useful as my time is not wasted with looking at different properties, when we have been to properties, Michael is able to answer my questions, in depth and no question is a silly one. Michael is very client focused and approachable, this has made finding my dream home a pleasurable experience! Thank you Michael
Customer · 15 September 2023
Agent replied · 25 March 2024
Hi, thank you for taking the time to review your experience with Beal's Southsea. Michael will be delighted to hear this! Have a good day :)
★★★★★ 1/5
TrustpilotWorthing - Unfortunately they do not communicate…
Unfortunately they do not communicate between themselves so tell you all different things. They now use an external company for referencing which automatically fails credit checks so you have to pay for them to garentor (even if you have a personal garentor). They are quick to chase you for information but will not respond when you request something. Definitely research before handing money to them as they do not stick to the laws around renting.
Maisie · 3 June 2026
★★★★★ 5/5
TrustpilotExperience service and 5 stars with my move
Experience service and 5 stars with my first move. Jay was excellent providing me with all the answers to any questions I asked. Them whole team could not do enough. As moving can be a daunting task. Very helpful and git a nice welcome pack to full of goodies. Will and have recommended their services to other people. And will continue to use them. Their only a phone call away if I need anything. Keep up the great work. And thank you again Jay.
Michael · 17 February 2023
Agent replied · 25 March 2024
Hi Michael, Thank you for your lovely review. Feedback like this means the world to us. Jay and the entirety of the team were delighted to hear you had such a great moving experience with us! We hope you have a great day! :)
★★★★★ 5/5
TrustpilotBrilliant Letting Agents
I have worked with Anstey Lettings (now Beals) for the last 4 years and in particular with Rhys. He and the team have been brilliant. They have found excellent tenants, very efficient and reliable. I wouldn't dream of going anywhere else. I was a bit worried when the company had changer name but was relieved to find Rhys was still there and as helpful as ever!
Alma · 16 February 2024
Agent replied · 19 June 2024
Hi Alma, Thank you so much for sharing your feedback with us. Rhys was delighted to hear this. We hope you have a great day!
★★★★★ 5/5
TrustpilotSold my Droxford home after other agents failed
Sold my home after other agents failed. Achieved a higher price than had been advised previously, and sold it to the first person who saw it.
John · 23 September 2026
Agent replied · 25 September 2026
Thank you so much for taking the time to review our service.
★★★★★ 5/5
TrustpilotProfessional and reliable
Very professional from the start and helpful in all my enquiries.Was shown around the property by Billie and she was informative and told us everything we needed to know as well as explained everything involving payment clearly.I spoke to Shelby on the phone a couple of times and she was also helpful and was patient when having phone trouble trying to pay the deposit and lastly Jasmine who we signed the forms with and has helped me as well with the referencing process.Could not have asked for a smoother process and team to help and would 100% recommend to anyone to use Beals in southsea
Ben · 26 January 2023
Agent replied · 25 March 2024
Thank you, Ben, for reviewing your experience at Beals Southsea Office! Billie, Shelby and Jasmin will be overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day.
★★★★★ 1/5
TrustpilotYes honesty is a must
Yes honesty is a must! We rented a property through Beals, Parkgate for 4 years. During our time we greatly improved the property for the landlord, new Lino, carpets re decorated etc. always communicated for permission to do so & what we got in return was no thanks, just a cock n’ bull story that the landlady wished to terminate our tenancy after 4 years to move her ailing, elderly mother into our rental. We now understand this was just a lie, of which Oliver Sourmenidis, the letting manager of Parkgate was complicit. I am telling you this in all honesty, something that our letting agents know nothing about!
Mrs · 15 January 2023
Agent replied · 25 March 2024
Hi Mrs Wilson, Thank you for taking the time to leave a review of our services - we’re really sorry to hear you were disappointed with your experience.This is not the sort of feedback we normally receive. Having investigated with our Park Gate office unfortunately as inconvenient as these things may be we could not forsee the landlord's change in circumstances.If there is anything else you would like to discuss, please do get in touch! If you send an email to info@beals.co.uk as soon as possible we can then take steps to look into this.We hope to hear from you soon.
★★★★★ 5/5
TrustpilotAn enormous thank you to Lisa Holden…
An enormous thank you to Lisa Holden for getting us over the line at the eleventh hour after a lengthy and stressful conveyancing process. So grateful.
Mandy · 2 June 2026
★★★★★ 5/5
TrustpilotThis is my first house renting…
This is my first house renting experience in England and it has gone very well with the expert guidance and professionalism from Jessica Bishop. Jessica has gone above and beyond to remove as much stress from a very stressful process for me. Thank you Jess for all your help, it has been greatly appreciated, i am looking forward to settling in to a lovely house.
Glen · 31 January 2024
Agent replied · 19 June 2024
Hi Glen, Thank you for your lovely review. Feedback like this means the world to us. Jess was delighted to hear you had such a great moving experience with us! We hope you have a great day! :)
★★★★★ 5/5
TrustpilotAmber Shaw of Beals. A total gem!
It takes a lot leave your beloved property in the hands of somebody else to look after on your behalf. Amber from Beals completely has my back and her cheerful and professional disposition is very much appreciated. Her communications are rapid, accurate and informative, even if the news isn’t good. She is constantly raising the bar in terms of customer service and professional conduct and is a credit to her employer. I know Amber is part of a team at Beals, and there are others who I'm delighted with too, but she totally has my trust where my flat is concerned.
John · 21 November 2022
Agent replied · 25 March 2024
Thank you, John, for reviewing your experience at Beals Fareham Office! Feedback like this means the world to us! Amber will be overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day.
★★★★★ 5/5
TrustpilotGreat communication and easy to deal with
Purchasing through Beales has been really smooth. Despite there being a lack of communication from the solicitors on both sides, Emily has been attentive and on the ball, keeping in contact and making sure we are on the same page. She has been professional yet personable throughout and has been a pleasure to work with. I would seriously consider selling through Beals when the time comes.
Alex · 20 December 2023
Agent replied · 25 March 2024
Hi Alex, Thank you ever so much for taking the time to review Beal's. Emily and the rest of the team are pleased to hear this! We hope you have a lovely day! :)
★★★★★ 5/5
TrustpilotGeorgia was great sending over a…
Georgia was great sending over a brochure for approval which was slightly adjusted with no problem and soon after we were live. Great service
Paul · 4 June 2026
★★★★★ 5/5
TrustpilotHighly recommended
We chose Beal's Waterlooville during a particularly sad time for our family, to sell a property, which coincided with lockdown.The team at Beal's, most especially Lauren, were always there for us with regular catch-ups, and with every effort put in to take new photos, working out ways to encourage viewings and new approaches to marketing the property, when it was such a quiet time, with our target market virtually non existent, due to the restrictions of lockdown. Thank you for selling our property and for all the help and consideration shown to us.
PAUL · 26 September 2022
Agent replied · 25 March 2024
Thank you, for reviewing your experience at Beal's Waterlooville Office! Lauren and the team will be overjoyed to hear that you've had such a positive experience with us. :) Our staff are handpicked for their customer service, professionalism, and knowledge. Thank you for sharing your feedback. We hope you have a great day.
★★★★★ 5/5
TrustpilotBeal’s estate agents worked very hard…
Beal’s estate agents worked very hard toGet my purchase hurried up. Making sure to keep chasing the solicitors Up to get things done in time.It’s been the most stressful moving Experience I’ve ever had.All because of the solicitors.Again Beal’s were brilliant in helping.Especially Katie, Clare,& Lauren, Who I dealt with the most.And thank you to everyone else who worked Very hard. Would definitely use again.
Customer · 29 November 2023
Agent replied · 25 March 2024
Hi, thank you for taking the time to review your experience with Beal's. Feedback like this means the world to us. The team will be delighted to hear this! Have a good day :)
★★★★★ 5/5
GoogleI had almost given up on trying to buy a house until I dealt with Lucy at Beals. She understood my frustration as a first time buyer, as I was constantly losing properties to other buyers, and she reassured me she would do her best to find me something. Not only did she find me my dream home, she referred me to their mortgage advisor who was amazing and got me a much better deal than my bank. I can't thank Lucy and Beals enough, she has been amazing and I can't wait to move into my new home!!!PositiveResponsiveness, Professionalism
Laura · 25 August 2022
Agent replied · 25 March 2024
Hi Laura, thank you for taking the time to review your experience with Beal's Waterlooville! Feedback like this means the world to us. We handpick our staff for their outstanding customer service, professionalism and expert local knowledge. Your positive feedback has been passed along to Lucy to which she was very grateful! We hope you have a good day :)
★★★★★ 5/5
TrustpilotBeal's Estate Agents did a great job of…
Beal's Estate Agents did a great job of making the process of letting a one bedroom flat property for me and my partner in Southampton seamless. The staff named Suman was really helpful and always answering my questions whenever I had questions right from the viewing stage down to the handing over of the property keys to us. I'm really happy and satisfied with their services. As a satisfied customer, I'll refer them to my friends and families hoping to move or resettle in Southampton.
Ogonnaya · 19 August 2022
Agent replied · 25 March 2024
Hi Ogonnaya, Thank you ever so much for your lovely feedback! Suman and the rest of the team at Bitterne will be delighted to hear this. We hope you have a great day!
★★★★★ 5/5
TrustpilotThank You Rhys.
Ive known Rhys from Antsey part of Beals in Southampton for many years and he has continuously been extremely helpful, and has always quickly responded to any telephone calls and emails. Highly recommended. Even with the large number of estate agents in Southampton I have always come back to Rhys to get the job done. Highly professional, reliable,and friendly. Thanks Rhys.
Suki · 16 February 2024
Agent replied · 19 June 2024
Hi Suki, thank you for reviewing your experience with Anstey! Rhys and the entirety of the team were delighted hear you had a great experience with us. We hope you have a great day :)
★★★★★ 5/5
TrustpilotOur experience with Charles Griggs was…
Our experience with Charles Griggs was AMAZING! His professionalism far exceeded any that we have encountered in our history of purchasing and selling homes (5). He was responsive, knowledgeable about each house and area, and most of all, listened to what was important to our family! We will recommend Charles to anyone we hear of that is looking to buy or sell a home! Thank you Charles and Beals Real Estate!
Erika · 9 June 2023
Agent replied · 25 March 2024
Hi Erika, Thank you for your lovely review. Feedback like this means the world to us. Charles will be delighted to hear you had such a great experience with us! Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day! :)
★★★★★ 5/5
TrustpilotI have joined Beals Silver landlord…
I have joined Beals Silver landlord service through Lucy at the North end branch of Beals who has been extremely helpful in finding us a suitable tenant very quickly and sealing the deal for us. Lucy has kept me update to date with progress and dealt with any issues. I feel assured out flat is in safe hands as we don’t live In the area. Thanks Lucy
Louise · 21 September 2023
Agent replied · 25 March 2024
Hi Louise, Thank you for your lovely review. Feedback like this means the world to us. Lucy and the entirety of the team were delighted to hear you had such a great rental experience with us! We hope you have a great day! :)
★★★★★ 5/5
TrustpilotKelsey-Anne has been fantastic from the…
Kelsey-Anne has been fantastic from the very start. I have been searching for a property for a few months now and due to my situation, people have declined me. Kelsey-Anne helped me with my referencing forms and answered any questions I had promptly. I look forward to being Beals tenants and dealing with Kelsey-Anne in the future.
David · 24 April 2024
Agent replied · 19 June 2024
Hi David, thank you for reviewing your experience with Beal's! Kelsey and the entirety of the team were delighted hear you had a great experience with us. We hope you have a great day :)
★★★★★ 5/5
TrustpilotMy property letting
The tenancy closing was handled very well by Rimvydas Tumas. He has worked hard to achieve it within a few days.
Min · 19 September 2026
Agent replied · 25 September 2026
Thank you for taking the time to leave a 5 star review.
★★★★★ 5/5
Trustpilot5 star service
I've been renting our properly for a few year now with Anstey / Beal's, throughout this time Rhys has been top notch. From his local knowledge of the market in finding the property to finding tenants and getting ongoing issues dealt with easily and quickly, Rhys had been an absolute legend - always contactable , friendly and professional. Thanks Rhys!
PETER · 16 February 2024
Agent replied · 19 June 2024
Hi Peter, Thank you so much for sharing your feedback with us. Rhys was delighted to hear this. We hope you have a great day!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.