Trusted Agent profile Β· Waterlooville, Hampshire

Beals Waterlooville reviews

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

1,906 reviews across 3 platforms

268 London Road, Waterlooville, Hampshire, P07 7EP

Part of Beals, see every office.

Beals's office in Waterlooville, Hampshire, at 268 London Road, is rated 4.8 out of 5 across 1,906 reviews on three platforms, including 108 Google reviews rated 4.9.

Google logo

4.9 / 5

108

Reviews on Google

This office

Facebook logo

4.2 / 5

49

Reviews on Facebook

Business-wide

Trustpilot logo

1,749

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Waterlooville office, from every platform, shown as written. First names only.

5/5

Google

Wow! What a pleasure to work with Chane and Brett whilst looking for a rental home. Chane was so attentive and considerate, unlike other rental "specilist" and did her best to not only help us find a home, but also put us at ease during the process. The world needs more people like them! Thank you for all your help!

Slavena Β· 29 June 2023

Agent replied Β· 25 March 2024

Thank you, Slavena, for reviewing your experience at Beal's Waterlooville Office! ChanΓ©, Brett and the team will be overjoyed to hear that you've had such a positive moving experience with us. :) Our staff are handpicked for their customer service, professionalism, and knowledge. Thank you for sharing your feedback. We hope you have a great day.

5/5

Trustpilot

Absolutely amazing team!

The park gate sales team are the most helpful, trustworthy and friendly people I have ever had the pleasure to meet. One person in particular Emma is amazing, she goes above and beyond to help her client, she made my experience with beals estate agents stress free. Thank you all so much it means the world to have an amazing experience, I would recommend you all to anyone and everyone. Thank you!

Anna-Jane Β· 8 March 2022

Agent replied Β· 25 March 2024

Hi Anna, thank you for taking the time to review your experience with Beal's! Feedback like this means the world to us. We hope to see you again in the future. Have a good day :)

5/5

Google

Highly recommend Beals Estate Agents and Lauren who showed us around the property was very helpful from the minute we met with her and the team from the start right till the day we picked up our keys great service very quick and efficient and made the move less stressful thank you to Lauren and all the team at beals Mrs Davis

Yvette Β· 26 March 2023

Agent replied Β· 25 March 2024

Hi Yvette, thank you ever so much for your lovely feedback! Lauren is delighted to hear that you had a great moving experience with us. Thank you for sharing your feedback.

5/5

Trustpilot

Over the course of our near two-year…

Over the course of our near two-year relationship, I have found Lucy Watt and her team at Beals to be both professional and well-versed in the property market. Any person looking to sell their property should definitely contact this team. Everyone is extremely personable, and I highly recommend them.

Lauren Β· 19 February 2024

Agent replied Β· 19 June 2024

Hi Lauren, Thank you so much for sharing your feedback with us. Lucy was delighted to hear this. We hope you have a great day!

5/5

Trustpilot

Great experience

We’ve been with Beals for the last 3 years and now we had to move houses and that’s how we’ve met Jess. She’s made every single step so much easier and reassuring. Jess has been very attentive and kind and helped us so much with our difficult situation. Made the whole process run smoothly. Beals hired someone great.

Ariadne Β· 5 July 2023

Agent replied Β· 25 March 2024

Thank you, Ariadne, for reviewing your experience at Beal's Fareham Office! Jess will be overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day.

5/5

Trustpilot

Really supportive throughout the move

Really supportive throughout the move. Friendly and understanding staff.

Karen Β· 23 September 2026

Agent replied Β· 25 September 2026

Thank you so much for taking the time to review our service.

5/5

Trustpilot

Thank you to Zoe

Thank you to Zoe, first time private renting and couldn't thank you enough you answered every question that myself and my wife had. Manage to get everything done in a short space of time which helped us out alot. Very polite and responded to emails in brilliant timing.

Shay Β· 19 February 2024

Agent replied Β· 19 June 2024

Hi Shay, Thank you so much for sharing your feedback with us. Zoe was delighted to hear this. We hope you have a great day!

5/5

Trustpilot

Good communication, Eager to assist

Good communication, friendly and understanding staff.. Jorgia was exceptional...

Anthony Β· 1 June 2026

5/5

Trustpilot

Thank you Oliver and Beals for a great service

I have been renting my property through Beals for 2 years now and I can say the service has been incredible!I am very pleased with the service and guidance received from Oliver in particular. Oliver has always offered me great help and advice, which I have always taken on board and acted on. Fantastic customer service and communication throughout! 100% recommended 😎Thank you Oliver and everyone at Beals for a great service 😊

Salma Β· 19 August 2021

Agent replied Β· 25 March 2024

Hey Salma, thanks for taking the time to leave us a review! We are over the moon that you have continued to rent your property through us and we are happy that Oliver has been incredibly helpful.

5/5

Trustpilot

Experienced

Experienced - I have had dealings with the Company for a long time. Darren is now older than me when I first met him, by many years! In that time he has proved to be very capable and understanding of property and business issues. The cars he drives reflect his current status and ability. Team player and good man manager, probably caused his loss of hair but at least he retains his charm.

Chris Β· 7 August 2021

Agent replied Β· 25 March 2024

Hey Chris, thanks for your incredibly funny feedback! We are over them moon that Darren has made your experience with Beals positive!

5/5

Trustpilot

I would like to say a huge thank you to…

I would like to say a huge thank you to Olly who’s been extremely helpful in securing a property in the last few days. I’m so made up.. I have a new home!Your knowledge, helpfulness, great communication skills are outstanding. Thank you Olly. I would totally recommend Beal’s to anyone buying their first home! Jan C.

Jan Β· 14 July 2023

Agent replied Β· 25 March 2024

Hi Jan,, thank you for reviewing your experience with Beal's! Olly and the entirety of the team were delighted hear you had a great moving experience with us. We hope you have a great day :)

5/5

Google

Beals have given us first class service from our first viewing through to making an offer. Lauren Collins has been really professional in her knowledge of the property and showing us around during our viewings. Local knowledge is really important when purchasing a property and the staff at Beals certainly have that in abundance. Thank you Lauren and Beals.

Pompey Β· 17 April 2023

Agent replied Β· 16 April 2024

Hi Mark, Thank you ever so much for taking the time to review Beal's Waterlooville Office. Lauren and the rest of the team are pleased to hear this! We hope you have a lovely day! :)

5/5

Trustpilot

mazie was helpful

mazie was helpful, polite andflexible

Jamie Β· 6 October 2026

Agent replied Β· 11 October 2026

Thank you so much for recognising a member of our team with your 5 star review

5/5

Trustpilot

Great service

I used Beal's when I was looking to move house. I found the service that I received from Charles, second to none. He was professional and friendly, and handled any questions I threw at him well. Although, I haven't found the right property for me yet, I will definitely be using Beal's in the future and would highly recommend Charles.

K Β· 1 March 2023

Agent replied Β· 25 March 2024

Hi, Thank you for your lovely review. Feedback like this means the world to us. Charles and the entirety of the team were delighted to hear you had such a great experience with us and we hope you find your perfect property soon! Have a great day! :)

5/5

Trustpilot

New letting instruction

My experience with Aisha and Suman was brilliant. Thank you both for a smooth hassle free transaction. It was a pleasure to deal with you both as you communicated very well, I was never pressured into anything, you guys were very honest and up front and expectations were set and met, along with finding 2 suitable candidates on the first viewing.

Venus Β· 24 January 2023

Agent replied Β· 25 March 2024

Hi Venus, thank you for reviewing your experience with Beal's Bitterne! Aisha, Suman and the entirety of the team were delighted hear you had a great moving experience with us. We hope you have a great day :)

5/5

Google

Beals have given us first class service from our first viewing through to making an offer. Lauren Collins has been really professional in her knowledge of the property and showing us around during our viewings. Local knowledge is really important when purchasing a property and the staff at Beals certainly have that in abundance. Thank you Lauren and Beals.

Mark Β· 26 March 2023

Agent replied Β· 25 March 2024

Hi Mark, Thank you ever so much for taking the time to review Beal's Waterlooville Office. Lauren and the rest of the team are pleased to hear this! We hope you have a lovely day! :)

5/5

Trustpilot

Lisa could not have done anymore to…

Lisa could not have done anymore to support us in seeing our purchase through from start to finish. Her communication was exceptional, she was responsive and proactive, and she went over and above continuously to ensure it happened. She truely is an exceptional sales progressor, who I would not hesitate to recommend to any clients.

Jo Β· 5 June 2026

5/5

Trustpilot

Rhys has done it again .

Rhys has done it again .Rented our properties for another year professional friendly service with a great team behind him . We have known and used Rhys formerly know as Anstey for a number of years now , always gets the job done.Thanks Jeff & Kim

JEFFREY Β· 16 February 2024

Agent replied Β· 19 June 2024

Hi Jeffrey, thank you for taking the time to review your experience with Anstey. Rhys will be delighted to hear this! Have a good day :)

5/5

Trustpilot

Beals Experience

Lucy Watt from Beals was fantastic in the process of selling our property. Was diligent and responsive with viewer feedback, arranging viewings and handling offers. Would recommend Lucy and Beals to anyone looking to sell or buy a property in the area.

Dan Β· 2 May 2024

Agent replied Β· 19 June 2024

Hi Dan, thank you for taking the time to review your experience with Beal's. Lucy will be delighted to hear this! Have a good day :)

5/5

Trustpilot

Esmee was so helpful in dealing with our search for our forever home.

Esmee was so helpful in dealing with our enquiry. We are not the easiest of people but she kept her cool and showed us around the properties that were of interest. She gave us our space to have open discussions but was on hand to help with advice when it was needed.

Tammy Β· 18 September 2023

Agent replied Β· 25 March 2024

Hi Tammy, thank you for taking the time to review your experience with Beal's Gosport. Esmee will be delighted to hear this! Have a good day :)

5/5

Google

Myself and my partner used Beals to but our first home and we had a very positive experience. Lucy and Lauren were really supportive and easy to communicate with. We had a few issues with the seller but they kept us updated every step of the way. We would reconmend Beals as a buying agent.

Kelly Β· 29 June 2023

Agent replied Β· 25 March 2024

Hi Kelly, Thank you for your lovely review. Feedback like this means the world to us. Lucy, Lauren and the entirety of the team were delighted to hear you had such a great moving experience with us! We hope you have a great day! :)

5/5

Trustpilot

Wow what a superstar Jasmine is!

Wow what a superstar Jasmine is!! She worked beyond our expectations to get our rental over the line she never gave up and argued our cause all the way mediating between ourselves and the landlord to a great outcome. Highly recommend both Beales and especially Jasmine.

Darren Β· 1 February 2024

Agent replied Β· 19 June 2024

Hi Darren, Thank you so much for sharing your feedback with us. Jasmine was delighted to hear this. We hope you have a great day!

1/5

Trustpilot

Poor quality of service

Poor quality of service. As a landlord deciding to use Beales was a big mistake. They really don’t care about providing a quality service or supporting the landlord. If you decide to use Beales to manage your property, you will quickly learn that the most important thing to them is getting anyone into your property for the sake of securing the monthly agent fees.

Fed Β· 18 August 2022

Agent replied Β· 25 March 2024

Good Morning, Thank you for taking the time to leave a review of our services - we’re really sorry to hear you were disappointed with your experience.This is not the sort of feedback we normally receive and we can assure you that the matter will be thoroughly investigated. Please could you send an email to feedback@beals.co.uk as soon as possible to discuss the details of the problems you encountered and the property address in question so that we can take steps to resolve this situation.We hope to hear from you soon.

1/5

Trustpilot

Unprofessional and unresponsive

Terrible! My son has been chasing for a meter reading for 4 months and still no response. No answerphone either. I’d avoid!

JUMAc Β· 3 June 2026

Agent replied Β· 6 June 2026

We have just spoken to your son and are of the understanding this has been resolved, however should this not be the case then please feel free to reach out to marketing@

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