Cala Homes North Counties Waterbeach reviews

★★★★★ 1/5

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Retracted deal

Had initially been informed about furniture being part of a showhome sale but on the the day of sale/release this was retracted and this has affected my plans greatly. Not a happy customer!

Loma · 9 September 2024

★★★★★ 5/5

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Earls Rise Development

Ann, at Earls Rise, was very friendly and so knowledgeable about all things Cala. She spent time answering all of our questions and gave us so much useful information regarding the purchasing process.

Colette · 9 September 2024

★★★★★ 5/5

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Leith Waterfront

We have bought many new houses throughout our lives but this has been the easiest and most professional experience so far. Response times to emails are second to none and at no time in the process did we feel any pressure to proceed. The enthusiastic and friendly guidance from Samantha has certainly made the purchasing process very simple and straightforward. Thank you Cala.

Ena · 31 July 2022

★★★★★ 5/5

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Cala, Stepps

The sales staff (Meg, Ann & Pauline) where very helpful and kept In constant contact throughout the purchase process. Even after we have moved in they have went out their way to ask how things are and if we are happy with the product.Site team have also been very helpful.

John · 27 September 2023

★★★★★ 5/5

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Ceiling resurfacing

We had some of our ceilings in the house resurfaced. Mark Henderson did a fantastic job fixing the ceilings. He was completely professional. Mark did exceptional work, offered great advice and was very friendly.

Greg · 19 August 2024

★★★★★ 5/5

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My complaint was handled very quickly…

My complaint was handled very quickly from the outset of my email with a telephone call to understand the issue. I was kept up to date by phone with the arrangements to resolve this matter and I am well pleased with the outcome.

Adelaide · 4 March 2024

★★★★★ 5/5

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We have just brought a Cala homes…

We have just brought a Cala homes house. We were so impressed with the advice and help we received. Big mention and thankyou to Georgina and Tracy in the Lancing office but also Irene who we first spoke too who gave us lots of great advice and was really friendly.

Tanya · 24 September 2023

★★★★★ 5/5

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Excellent customer service

Tomasz came for a day and a half to sort out some snagging and he has done a fantastic job addressing all of the issues we had encountered. Thank you very much for resolving everything to such a high standard!

Joe · 30 April 2024

★★★★★ 5/5

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We have just completed the reservation…

We have just completed the reservation of our new Cala home (Calderwood) which we are looking forward to moving into next year. From the very first contact Lynzi McKee has been attentive and responsive. The virtual reservation process was simple and straightforward. A pleasure to deal with.

Gusmac · 3 December 2023

★★★★★ 5/5

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Levi and Lucy at Angmering

Levi and Lucy at Angmering have been fantastic throughout this whole process. We have part exchanged our house and there has not been one step of the way that has been unclear. Thank you so much team we appreciate you :)

Lauren · 10 April 2024

★★★★★ 5/5

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Cala's excellent support to new homeowners

I had an excellent experience with Cala sales representatives Chloe and Anthony. They were knowledgeable, friendly, available to show us the model homes at several occasions and gave us an excellent tour of the community's amenities (schools, parks, access to transportation etc.). They also were great support during the process to reserve our future home.

Zoubida · 2 May 2023

★★★★★ 5/5

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Great experience at Inchcolm Green

Sunnie & Dawn from the sales team at Inchcolm Green in Aberdour have been brilliant. They have made the process of buying our house really easy and straightforward - and have been on hand to answer every question we have had! Highly recommend.

Nicola · 25 February 2024

★★★★★ 5/5

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Very Helpful Sales Team

Sales Team were very personable and attentive to our needs. Their desire was to do all they could to help and support us as we made our move into our new home. Very efficient and helpful.

Isabelle · 5 July 2024

★★★★★ 5/5

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Sangeet doesn’t just try to sell homes, she is building an entire neighbourhood

Sangeet doesn’t just try to sell homes. She blends people and property together to construct a balanced community.She has a genuine empathy and takes time to get to know individuals, in order to build an entire neighbourhood.Keeps us well informed throughout the sales process with spontaneous videos of our new home

AndyW · 12 August 2023

★★★★★ 4/5

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Bi-fold doors.

Had a problem with the doors. Unfortunately, the first firm Cala sent round said they could fix it but, later, couldn't source the part. The company that originally fitted the doors then came round and sorted it out.

Tim · 28 May 2024

★★★★★ 4/5

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Green mould

Hi, we are considering buying a new cala home; the property we like has some green mould on the sitting room skirting (intermittent mould build up along a 3-4m stretch )and on the skirting in the understairs cupboard.Is this something new builds will experience or should we be worried?

Des · 1 October 2023

★★★★★ 5/5

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Liz and team have been really helpful…

Liz and team have been really helpful in securing my apartment.Great customer service!

Douglas · 11 September 2022

★★★★★ 5/5

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Alan Park the painter was doing…

Alan Park the painter was doing remedial works over two days last week and he did a fantastic job. Very professional and helpful at the same time. Would certainly recommend him.

Chris · 23 September 2024

★★★★★ 5/5

Trustpilot

Superb service

Just finalised the purchase of a new home from Cala in Tring. We have now reserved with completion next May / June. The Cala sales team have been magnificent and could not have been more helpful. Geraldine and Luke in the sales team have shown more patience than we deserved and we are very grateful.Sincere thanks to all the Cala team.

Nigel · 6 September 2022

★★★★★ 5/5

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The team at Fernleigh Park have been…

The team at Fernleigh Park have been absolutely fantastic!! What a great team. Lovely people, really approachable & friendly. I am a first time buyer, but Elizabeth has helped me from start to finish; in terms of reserving my plot & has been really supportive throughout the process. I have regular phonecall updates which is fantastic, cannot fault Cala Homes at all! Highly recommend!!!

Charlotte_Thomas · 24 April 2022

★★★★★ 5/5

Trustpilot

Thank You!

Both Jo and Lisa both provided a great service which made purchasing my first home seamless. Once the mortgage was approved, Jo in particular provided additional photos, videos and dimensions to assist with ordering my sofa while being offshore. This allowed me to order my sofa along with other long lead delivery items in time for moving in.

Ryan · 29 December 2022

★★★★★ 5/5

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Just had Andrew Galloway in to fix a…

Just had Andrew Galloway in to fix a few snags around our new build. He was very professional and helpful having a look at all the doors in our home.During this he was considerate of my working from home, which would have slowed him down but was very much appreciated.

Mark · 30 August 2023

★★★★★ 5/5

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Tomasz completed some repair work at…

Tomasz completed some repair work at our home and was a pleasure to have around the house. He was polite, arrived on time, was conscious, very tidy and left the area spotless when his work was complete. Great work Tomasz!

Mrs · 12 April 2024

★★★★★ 5/5

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Alan Taylor

Alan Taylor, painter from Aberdeen came round to do our 2 year snagging works. Job done professionally and well. No after work clean up required- everything was left cleaner than before.

Sylwia · 19 September 2024