Every review we hold for the Waterbeach office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWardrobe sorted.
Martin Hales came to sort out my wardrobes. They were not closing and kept sliding open. He has done a great job and now they stay closed. Thanks very much Martin. Such a polite helpful man.
Kathy · 21 May 2026
Agent replied · 6 June 2026
Hello Kathy,
Thank you for leaving your review. It's lovely to hear about your great experience with Martin.
Wishing you all the best in your new home.
Many Thanks,
Cala
★★★★★ 5/5
TrustpilotCala - Sequola meadows, Eaglesham
We met Laurence & May in a sequoia meadows, Eaglesham site, both were super friendly, honest and very supportive in understanding our needs and helped us with various workable options..looking forward to engage them to complete our sales quite soon.Thanks Laurence for your time and information..
Senthil · 1 September 2024
Agent replied · 22 October 2024
Hi Senthill,Thank you for leaving your review. It is great to hear about your experience with Laurence and May.Best wishes in your home buying journey!Cala
★★★★★ 5/5
TrustpilotFeedback for Andrew Galloway
Andy was assigned to come out and take a look at an issue with our floor cassettes. Although the issue wasn’t clear he took his time to find the source of the problem and rectify it. Super efficient, tidy and a generally nice guy!
C · 1 October 2024
Agent replied · 22 October 2024
Good morning,Thank you for leaving your review. It is great to hear about your experience with Andy.Best wishes in your home!Cala
★★★★★ 5/5
TrustpilotGeorge and Neal at Cala Balgray Gardens
George and Neal came to sort out some repairs in the house. Both were very professional, arrived right on time, completed the work and tidied up after the jobs. Was very happy with the work carried out and how it was handled so big thank you to them.
Kevin · 23 July 2024
Agent replied · 10 June 2024
Dear Kevin, We are very sorry to read your review. Your feedback has been shared with the regional team and our Customer Service Manager will be in touch today.Kind regards, Cala
★★★★★ 5/5
TrustpilotExcellent work by Paul to repair the…
Excellent work by Mr Paul Matthew to repair the ceiling, from start to finish all the way!
Jian · 22 September 2026
Agent replied · 25 September 2026
Hello Jian,
Thank you for leaving your wonderful review about your experience with Paul.
Many Thanks,
Cala
★★★★★ 5/5
TrustpilotI can't thank Laura at Cala customer…
I can't thank Laura at Cala customer services enough & ATS for their efforts today. I had a problem with our boiler, a faulty valve. Laura contacted ATL immediately, I received a call from ATL & thankfully one of their guys on site. Three hours later its fixed. Thank you to you all I'm so grateful.
Nicola · 14 February 2024
Agent replied · 13 June 2024
Hi Nicola,Thank you for leaving your review. It is great to hear about your experience with Laura.Best wishes,Cala
★★★★★ 5/5
TrustpilotCala Princes Quay
The service from the team at Cala Princes Quay has been absolutely first class. Vickie, Fiona, Emma and Marton have been amazing to deal with and eased a lot of the stress associated with moving. Communication is great and they are always available to have a chat.
Lucid · 30 July 2024
Agent replied · 24 August 2024
Hello,Thank you for leaving your review. It is great to hear about your experience with our team at Prince's Quay.Best wishes,Cala
★★★★★ 5/5
TrustpilotExcellent service
Throughout the process from enquiry to reservation, Samantha has been informative and attentive to all of our requests and queries. Purchasing a new home is a huge commitment and she has made the process stress free. The information meeting by Scott was also very detailed and reassuring.
Dean · 28 July 2024
Agent replied · 24 August 2024
Hi Dean,Thank you for leaving your review. It is great to hear about your experience with Samantha and Scott.Best wishes in your new home!Cala
★★★★★ 5/5
TrustpilotOutstanding customer service
Hello!Just wanted to share a positive experience from today regarding one of your operatives! Eric Muzaci attended my property today to deal with a few of my remaining snags. I was extremely impressed with Eric’s professionalism, knowledge and excellent customer service. He is a true asset to your team, thanks Eric for your assistance today!
Antonia · 28 February 2024
Agent replied · 10 June 2024
Hi Antonia,Thank you for leaving your review. It is great to hear about your experience with Eric.Best wishes,Cala
★★★★★ 5/5
TrustpilotJust wanted to add some more about Eric…
Just wanted to add some more about Eric - he came back yesterday to show demonstrate how to put up pictures without causing any damage to the walls etc, which can happen easily in modern houses. Really appreciate him going the extra mile to help us out - thanks Eric!
James · 4 June 2024
Agent replied · 10 June 2024
Hi James,Thank you for leaving your review. It is great to hear about your experience with Eric.Best wishes,Cala
★★★★★ 5/5
TrustpilotAnne was incredibly helpful and attentive
We visited the Earls Rise development in Stepps to view the show homes and discuss some options around houses that would be released. Anne was absolutely fantastic and incredibly thorough in explaining things to us, as well as really taking the time to listen to exactly what we were looking for from our next home.
Lewis · 23 February 2024
Agent replied · 10 June 2024
Hi Lewis,Thank you for leaving your review. It is great to hear about your experience with Anne.Best wishes,Cala
★★★★★ 5/5
TrustpilotCala snagging service
Nick Sullivan was on time, very friendly and did a great job touching up the few minor snagging issues we had! As recent first time buyers he was also great at explaining tip and tricks we can use in the future for maintaining our new home!
James · 9 August 2024
Agent replied · 24 August 2024
Hi James,Thank you for leaving your review. It is great to hear about your experience with Nick.Best wishes in your new home!Cala
★★★★★ 5/5
TrustpilotCustomer care
We contacted recently for some painting to be done, Emma from the West customer care team was really helpful and sorted an appointment for us within a couple of days. George was a total pro, paintwork is looking like new 10/10
Enrico · 24 October 2024
Agent replied · 10 June 2024
Hi Enrico,Thank you for leaving your review. It is great to hear about your experience with Emma and George.Best wishes in your home!Cala
★★★★★ 5/5
TrustpilotScott Donnie: Joinery Works
Scott Donnie (joiner) came in today. He was excellent, professional and very meticulous in executing all his assigned tasks. All jobs were done efficiently. Scott was warm and friendly. He also generously cleaned up after him. Highly recommend him!
Titilayo · 22 November 2024
Agent replied · 23 December 2024
Hi Titilayo,Thank you for leaving your review. It is great to hear about your experience with Scott.Best wishes in your home!Cala
★★★★★ 5/5
TrustpilotSunnie at Cala Homes, Winchburgh
My husband and I are halfway through the house buying process at Cala in Winchburgh. Sunnie is very welcoming and helpful. She's professional, explains everything clearly, and reverts quickly on any queries. A credit to the company, who has made the process so far very smooth.
Michelle · 1 August 2024
Agent replied · 24 August 2024
Hi Michelle,Thank you for leaving your review. It is great to hear about your experience with Sunnie.Best of luck in your house buying journey!Cala
★★★★★ 5/5
TrustpilotTony and Jill were really polite and…
Tony and Jill were really polite and helpful and answered all our questions honestly and quickly. They also displayed a great deal of flexibility and most importantly it felt like they were trying to help us get the home we wanted with as little hassle as possible
Donald · 14 July 2024
Agent replied · 24 August 2024
Hi Donald,Thank you for leaving your review. It is great to hear about your experience with Tony and Jill.Best wishes,Cala
★★★★★ 5/5
TrustpilotCustomer Support - Snagging visits
Recently bought a property with Cala and in our first few weeks we had a couple of snagging visits from Liam Grey to rectify minor paint work marks. Liam has been fantastic on every occasion - he is really friendly and couldn’t do enough to help!
Joshua · 26 July 2024
Agent replied · 24 August 2024
Hi Joshua,Thank you for leaving your review. It is great to hear about your experience with Liam.Best wishes in your new home!Cala
★★★★★ 5/5
TrustpilotGeorge Fisher
George is fantastic and a credit to the company. Arrived on time, did a great job and left zero mess. He's also a super cheerful, friendly and positive guy. Thanks also to Vicky and the Cala admin team who are lovely and friendly - in fact, so far I've not met a single person from Cala who wasn't! :-)
T · 3 November 2023
Agent replied · 10 June 2024
Hello,Thank you for leaving your review. It is lovely to hear about your experience with George and Vicky. Kind regards,Cala
★★★★★ 5/5
TrustpilotCala sales team are there to help you along your way to moving into your new house and beyond. They were so helpful over the months leading up to entry date.
The sales team helped support me as I met some challenges with kindness. They were in regular contact and supplied me with all the information I would need for the plot/property. They updated me as to the house build was going. My experience was great! Thank you! I love my new house.
Moira · 20 December 2025
Agent replied · 25 December 2025
Hello Moira,
Thank you for leaving your review. It's great to hear your experience withour team.
Wishing you all the best in your new home.
Many Thanks,
Cala
★★★★★ 5/5
TrustpilotCala's service
Much appreciate Cala's service. Paul and Connor helped sort out snagging issues flawlessly.
Ganesh · 6 October 2026
Agent replied · 14 October 2026
Hello Ganesh,
Thank you for leaving your lovely review about your experience with Paul and Connor. We'll make sure your feedback is shared.
Many Thanks,
Cala
★★★★★ 5/5
TrustpilotHanna and Sarah are excellent at their jobs
Hanna and Sarah are excellent at their jobs, both very polite and accommodating. Hanna took us to see our house under construction and I was impressed how she explained things very well at a technical level and also negotiated the pricing. Sarah went through part exchange process, the site plans and construction drawings then gave very good advice with carpet and flooring selections.
R · 12 July 2023
Agent replied · 10 June 2024
Hello,Thank you for leaving your review. It is lovely to hear about your experience with Hanna and Sarah.Best wishes in your new home!Kind regards,Cala
★★★★★ 5/5
TrustpilotKyle is one of the best repairmen
Had Kyle round several times to do a few repairs and he’s always brilliant. Always on time and does a fantastic job. Never leaves any mess and gives our dog a little fuss which the dog loves. You always know a great job is going to be done when Kyle is sent to repair
BEN · 14 February 2024
Agent replied · 10 June 2024
Hi Ben,Thank you for leaving your review. It is great to hear about your experience with Kyle.Best wishes,Cala
★★★★★ 5/5
TrustpilotHe is professional and detail in his…
He is professional and detail in his work.
Very Neat in the job Execution.
Boniface · 28 September 2026
Agent replied · 22 October 2024
Hello Boniface,
Thank you for leaving your review. We're delighted to hear that you had a great experience with our team.
Many Thanks, Cala
★★★★★ 5/5
TrustpilotHighly professional all round
Super impressed with everything about this company, from the helpful, friendly and accommodating sales and onsite staff to the quality and finish of our fabulous new build townhouse. Special thanks to Anthony and Chloe in the Langley Court Beckenham sales team who have been so helpful throughout the whole process and made us feel very welcome from the day we moved in.
Jennifer · 5 August 2023
Agent replied · 10 June 2024
Hi Jennifer,Thank you for leaving your review. It is lovely to hear about your experience with Anthony and Chloe.Best wishes in your new home at Langley Court!Kind regards,Cala
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