Every review we hold for the Warrington office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotSo far so good.
So far so good, since reserving the house to exchanging, we used our own solicitor which didn’t go to plan and we nearly lost the house. Then we decided to changed to rowlands recommended with the help from Kiera, the mortgage team and PLS solicitors we got it exchanged in 7 days. Kiera has been amazing from the start really helpful with letting us know what’s going on with the build and in general. Fingers cross it will be done by completion on the 5th of Mach before 31st of March so the help to buy doesn’t run out!
Adam · 4 December 2020
Agent replied · 17 June 2024
Thank you for your feedback on Kiera, the mortgage team and PLS. Many thanks for leaving the review, Rowland Homes
★★★★★ 5/5
TrustpilotFrom start to finish with this buy…
From start to finish with this buy Rowland homes was fantastic in many ways. Specially Stephen from sales. Stephen went above and beyond to help me and my partner out. Making sure everything we needed or asked was quickly sorted out. Any information we asked for Stephen went out of his way to help us. The actual build of the house is perfection. After me working on building sites for most of my career I no how houses are quickly built to a rubbish standard. I can honestly say Rowland homes are a totally different builder. Spec and build of there homes are 100%, I really can’t fault them. I would like to thank Rowland homes but most of all I would like to thank Stephen for a smooth buy. Still to this day he’s helping us out. Thank you Stephen
Stevie · 1 December 2020
Agent replied · 17 June 2024
It’s great to hear about Stephen and Thorne Meadows, thank you for taking the time to review. Many thanks, Rowland Homes
★★★★★ 5/5
TrustpilotWe could not fault the service we have…
We could not fault the service we have received from Stephen and Roland Homes as we move through the process of buying our new home. At every step we have been fully informed and kept up to date on a weekly basis of the progress made and they have answered our questions promptly and clearly. I could not fault the any aspect of the process or the service we have received so far. Thank you Stephen and we can not wait to move into our new home.
Carolle · 11 October 2020
Agent replied · 17 June 2024
Thank you so much for your review about our great team. Many thanks, Rowland Homes
★★★★★ 5/5
TrustpilotRe Thorne Meadows Development We’ve…
Re Thorne Meadows Development We’ve also had a faultless service from Stephen the sales executive there , when trying to source what would be our final home . He was infinitely patient , giving us clear answers to our endless questions , and was open and honest at all times . He was courteous and pleasant at all times and paid great attention to our safety , making every effort to help us acquire the information we needed . Above all he was always prompt in getting back to us . Thanks Stephen.
Jennifer · 6 August 2020
Agent replied · 17 June 2024
It’s wonderful to hear your feedback about our colleagues, thank you for taking the time. Many thanks. Rowland Homes
★★★★★ 5/5
TrustpilotThorne Meadows
I do not write reviews often, but felt the gentleman I spoke to went above and beyond in the circumstances. We have just just started looking around at houses even though we are not up for sale yet. We have been in touch with a few big builders recently and to say there was a lack of interest was startling and sometimes upsetting. Then we called Rowland Homes and had the pleasure of speaking to Stephen at Thorne Meadows he was amazing he took the time to go through everything with us, he was kind, considerate answered all our questions and was fountain of knowledge, we came away from the phone call extremely positive and although we didn't want leave any details just yet (complicated) we both felt that we would definitely go back to Rowland.. Thank you Stephen for spending the time with us...
Carol · 3 August 2020
Agent replied · 17 June 2024
Thank you for your review and your feedback on Stephen, we hope to see you again. Many thanks. Rowland Homes
★★★★★ 5/5
TrustpilotRowland Homes - Site manager review
Pete has been so helpful with everything we have needed so far in our first year in our new home. Always gets back to me straight away and has been extremely helpful whenever I have asked for any help or questions. 100% recommend him and his team.
Ben · 2 April 2024
Agent replied · 17 June 2024
It's great to read your feedback about your experience and the team, thank you for taking the time to leave a review. Many thanks, Rowland Homes
★★★★★ 5/5
TrustpilotMy dealings with Rowland has been great with the help of Stephen
My dealings with Rowland have been with Stephen at Thorn Meadows. Although I was putting my home as part exchange I still had to complete on the sale of my other house. This put it back a short while but Stephen kept in touch regularly and was a great help. My move is finally set for Monday 7/12/20 and he has been a great help in keeping me sane whilst updating me with the progress of my property.
Linda · 3 December 2020
Agent replied · 17 June 2024
Thank you for your great review on Thorne Meadows and our Sales Executive Stephen. Many thanks, Rowland Homes
★★★★★ 5/5
TrustpilotScholars Place
We’ve recently moved into our home and we’ve been really pleased with Rowland Homes. Mark has been great and kept in regular contact from early bird reservation to completion and is always very helpful. We were unable to use the HTB scheme due to completion dates but Rowland offered us different alternatives. Mark the site manager has also been great since we moved in and all of our more urgent snags have been sorted quickly.
Molly · 11 June 2021
Agent replied · 17 June 2024
Thank you for taking the time to leave a review about Scholars Place and Mark, it's great to hear about your experience. Many thanks, Rowland Homes
★★★★★ 5/5
TrustpilotWe’ve recently moved to Thorne meadows…
We’ve recently moved to Thorne meadows and the process was made easier by speaking with Steve and he helped us from start to finish whilst I waited for my house to sell. He was always pleasant to deal with and every after moving in has made sure we’re ok! It’s been an easy process and we’re happy with the property, beautiful area abs we’re settling in lovely! Thanks to Steve and rowland homes 😊🏡🌟
Adele · 18 August 2021
Agent replied · 17 June 2024
Thank you for taking the time to leave a review about Stephen and your experience at Thorne Meadows, it's great to read. Many thanks, Rowland Homes
★★★★★ 3/5
TrustpilotDisappointed
We bought our home at Ingol The Green after seeing one of my friends home at SandPiper garage Cottam by Rowlands . We are really disappointed after getting the keys. They gave the keys in a hurry so that not to miss the final deadline day to avoid fines or compensation to the customer.
Titus · 19 September 2025
Agent replied · 21 March 2026
Sorry to hear you are not happy, if you would like to email customerservice@rowland.co.uk we can look into this for you. Many Thanks, Rowland Homes
★★★★★ 5/5
TrustpilotWe are very happy with our new home
We are very happy with our new home. The process of buying was made easier by the Rowland Homes team. We are satisfied customers. Thank you
Cicely.C · 16 May 2026
Agent replied · 22 September 2026
Thank you for your comments, we’re delighted you're happy with your new home. Many Thanks Rowland Homes
★★★★★ 5/5
TrustpilotRiverside Place Carnforth
We reserved a stunning plot on Riverside Place in Carnforth after hearing great things from friends who had already moved there, and we quickly saw why they loved it! We chose to go with part exchange, had our mortgage offer in place, and everything was moving smoothly.
Emily · 11 November 2025
Agent replied · 24 December 2025
Thank you for your kind comments about Elliot and for sharing your experience. We’re sorry you had to cancel, but we hope to see you again. We appreciate you taking the time to leave a review. Many thanks, Rowland Homes
★★★★★ 5/5
TrustpilotWe bought a new ‘Bridgeport’ house and…
We bought a new ‘Bridgeport’ house and it’s excellent. They asked us for a snagging list and there were ONLY THREE FAULTS we could find. They were sorted in a couple of hours. We would certainly recommend Roland Homes.
Kevin · 29 June 2024
Agent replied · 24 August 2024
Thank you for taking the time to leave a review, it’s great to hear. Many Thanks Rowland Homes
★★★★★ 5/5
TrustpilotSales Executive on site Jorden could…
Sales Executive on site Jorden could not have been more helpful in the purchase of our new property plot 182. John and Maire Ormerod.
John · 22 May 2026
Agent replied · 22 September 2026
Thank you for taking the time to leave a review about Jordan. Many Thanks Rowland Homes
★★★★★ 5/5
TrustpilotJubilee Gardens, Euxton
Buying our first new build has been a very easy and smooth experience. Kiera in the Sales Office is very helpful, knowledgeable and goes above and beyond if you need anything. The Rowland Team on site have all been great especially Luke and Sam and we would definitely recommend a Rowland Home.
Debra · 5 September 2023
Agent replied · 17 June 2024
Thank you for taking the time to write a review about your experience at Jubilee Gardens. We are happy to hear about your positive process. Thank you Rowland Homes.
★★★★★ 5/5
TrustpilotHats off to the “The Hatton”
We moved to a new build property with Rowland Homes last week. From the moment we walked into the Marketing Suite to the collection of the keys we were looked after by Jordan Ross at Levens View in Ulverston he talked to us about our needs and suggested the types of property that would suit us. He guided us through the reservation process the selection of estate agents, potential solicitors and the optional extras to enhance our home. The whole process from reservation to moving in took about two months. The house is fabulous and the support of the Rowland Team and particularly “Jordan” has been exceptional.
Mr · 1 October 2024
Agent replied · 23 October 2024
Thank you for taking the time to write a review about your experience at Levens View & Jordan, we are so pleased to hear. Best regards, Rowland Homes.
★★★★★ 5/5
TrustpilotWe moved in to our Rowland Home at…
We moved in to our Rowland Home at Jubilee Gardens, Euxton, 5 weeks ago now and are over the moon with everything! Our experience started with Stephen in the sales office. He could not have been any more helpful or friendly if he tried. Our move was particularly stressful due to issues in the chain but Stephen did everything he could to ensure we did not lose the house and nothing was too much trouble. On moving day, Sam, one of the site managers came to make sure everything was OK and from that point on Luke has looked after us. Luke has provided an exceptional service too. He's text us every week to make sure everything has been OK, let us know when he was on holiday and alternative arrangements and made sure our snags were sorted promptly and when I say snags, they were minimal. We are blown away with the quality and general finish of the house. If you are reading this and thinking of moving to this site I'm sure you will not regret it. The area is lovely, the houses are fab and the service outstanding.
Michelle · 25 September 2024
Agent replied · 23 October 2024
Thank you for taking the time to leave a fantastic review about you're experience and the Rowland team. We're so glad you love your new home. Thanks Rowland Homes
★★★★★ 5/5
TrustpilotMy experience so far with Rowland homes…
My experience so far with Rowland homes has been great.It begun from the sales office where I met Stephen, he made my experience stress free. This is because of how passionate he is about his job. He ensured that everything went according to plan and the process, beginning from when we reserved our home till the completion stage was nothing short of amazing.Stephen then handed us over to Luke, who is one of the site mangers. He has been extremely helpful and gone the extra mile when required. He took full responsibility and ensured that all our snugs were taken care of. There have been times where he has sent us text messages to check up on us just to make sure that everything is ok.Luke's site team have also been very helpful and passionate about their work.Both people are just a breeze of fresh air, I would highly recommend Rowland homes Euxton, Chorley
Rosie · 23 September 2024
Agent replied · 23 October 2024
Thank you for taking the time to write a review about your experience at Jubilee Gardens and with the Rowland team. We are so pleased to hear about your positive process. Best regards, Rowland Homes
★★★★★ 1/5
TrustpilotShocking customer care!
Shocking customer care!! We bought our house over 2 years ago now. We had problems from the moment we moved in from kinks in our flooring, no floors sealed, scratched tiles and a bottle of urine found in our loft! Yuck!!!’ After dealing with these issues amicably we have had no other problems until a couple of months ago! We found a leak in our bathroom which has turned our carpet yellow and cracked and stained our expensive tiles!!! After getting in touch with Rowland we were told that our warranty was up and we had to get our own plumber which we did! Their findings were that the bath trap wasn’t even finger tight and would have been leaking water since we moved in!! After arguing this with Rowland they sent their plumbers out too which agreed with our plumber. Now Rowland haven’t shared that report with us and are saying the bath is fitted properly and they can’t take liability!! How is the bath fitted properly when it’s leaking a cup of water every time it’s being used???????? I think it’s the least they can do considering the issues we’ve had previous! Don’t buy from them, their workmanship is shocking and you will just get ignored when you raise anything!!!!
Alison · 17 October 2023
★★★★★ 5/5
TrustpilotThank You Roland Homes - Finch Park
I would just like to Thank the staff on the Finch Park Estate Worsley, for all there help, support and understanding during the sales process on buying our new house. This is the 3rd new house we have bought and by far the quality and finish of this Rowland House is far superior to anything we have bought before. We would highly recommend Rowland Homes, Finch park
Gary · 12 November 2021
Agent replied · 17 June 2024
Thank you for leaving a review about Finch Park and your new home, it's great to read. Many thanks, Rowland Homes
★★★★★ 5/5
TrustpilotAbsolutely love our new Rowland home
Absolutely love our new Rowland home! We've had such a pleasant experience from start to finish. Sean has been amazing checking in with us since we've moved in and making sure everything is right.
Rachel · 4 July 2024
Agent replied · 24 August 2024
Thank you for taking the time to write a review about your experience & Sean. We are so pleased to hear you love your new home. Best regards, Rowland Homes.
★★★★★ 5/5
TrustpilotMaking our dream home a reality
We have just moved onto Richmond Point and what a fantastic journey it has been. Having previously lived in a new build we were a little sceptical as our previous experience was not great but Rowland Homes have got it right. The team of Emma, Mark and Lucy worked hard with us whilst on the journey to exchange and then onto completion. The home introduction prior to moving with Pete the site manager was so welcoming and informative, nothing has been too much trouble. The flowers and card waiting for us when we moved in really made it special. We are equally impressed with the quality of build and the focus to make everything as right as it possibly can be. So thankyou for making our forever home a reality.
Karen · 3 August 2024
Agent replied · 24 August 2024
It's brilliant to read your feedback about your experience and the team at Richmond Point, thank you for taking the time to leave a review. We're so pleased to hear you love your new home. Many thanks, Rowland Homes
★★★★★ 5/5
TrustpilotOn our recent purchase of plot 3 The…
On our recent purchase of plot 3 The Pastures Wesham, we were delighted with the service and support that we received in particular Lucy the sales representative. She went above and beyond to address any issues that we had in a very professional manner.We would also like to give a mention to Liam the site manager who again was extremely helpful and dealt with any issues professionally and promptly.
Donna · 19 February 2021
Agent replied · 17 June 2024
It's great to read your feedback on Lucy and Liam at The Pastures, thank you for taking the time to leave a review. Many thanks, Rowland Homes
★★★★★ 5/5
TrustpilotFantastic service all round!
We reserved our property back in September with Mathew at Meadow Gate and from there it has been a simple and smooth process, we cant thank Mathew enough for how easy he made it. Any problems we had he solved them instantly. We highly recommend you buy a Rowland Home if you get the chance. And we look forward to living in ours for many years to come.
Carl · 19 March 2021
Agent replied · 17 June 2024
Thank you for taking the time to leave this great review on Mathew and Meadow Gate. Many thanks, Rowland Homes
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